5-Star ResortOverlooking the Ashtamudi Lake in Kollam, this hotel provides luxurious rooms and suites with lake views. It features an Ayurvedic spa, multiple dining options, and serene surroundings, ensuring a relaxing and rejuvenating experience.
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Summary of reviews related to the '5 Star' categoryThe Leela Ashtamudi, A Raviz Hotel, stands as the only 5-star hotel in its area. Despite this unique positioning, some guests feel that the hotel falls short of the five-star standards they expect. There are mixed reviews about the cleanliness with some highlighting dusty furniture and forgotten rubbish under the bed. Rooms in the tower block have been mentioned as small and not well-maintained for a five-star establishment. The food, particularly the buffet dinner, has been noted as not meeting the expected five-star quality. While some guests describe it as a fine five-star hotel and appreciate the overall experience, others suggest it does not entirely live up to the prestigious Leela brand reputation. Addressing these concerns could enhance the quality of service for future visitors.
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