Fredj Hotel
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Summary of reviewsFredj Hotel enjoys a strategic location, lauded by guests for its convenience and proximity to Tangier's major attractions, such as the Medina, Grand Socco, Kasbah and the beach. The hotel's placement offers stunning views of the sea and city, especially from rooms with balconies facing the coast. Its central yet tranquil setting and easy access to public transportation make it ideal for those looking to explore Tangier on foot or by car.
Guests frequently praise the hotel's breakfast, describing it as diverse and rich in both Moroccan and Western options, featuring items like pastries, fresh fruits and local specialties. The quality and variety have been well-received, though there are occasional mentions of room for improvement to meet four-star expectations.
The dining experience at Fredj Hotel's restaurant is enhanced by panoramic views and a cozy atmosphere, offering high-quality Mediterranean cuisine and reasonably priced room service. Some issues around noise, limited menu options and inconsistent service have been noted, yet the overall dining experience remains positive.
The hotel rooms are described as spacious, comfortable and clean, often featuring stunning views of the Mediterranean and harbor. While the general cleanliness and comfort are praised, some guests have noted issues with maintenance and housekeeping. Despite these areas needing attention, the rooms' amenities and views significantly enhance the overall stay.
The cleanliness of the hotel is generally commended with many guests finding both rooms and common areas well-maintained. However, inconsistency in housekeeping and some upkeep issues detract from an otherwise positive impression.
Staff at Fredj Hotel are highly praised for their friendliness, professionalism and exceptional service, especially at the reception. Despite occasional reports of less enthusiastic service, the overwhelming sentiment is one of satisfaction.
The hotel's WiFi service receives mixed reviews. While some guests report satisfactory connection in their rooms, many have experienced weak and intermittent signals in common areas, suggesting a need for improvement.
The spa at Fredj Hotel is a highlight for its cleanliness and professional staff, although limited services and sporadic facility issues like no hot water have been noted, affecting the overall spa experience.
The gym facilities are frequently described as inadequate with many guests reporting the gym as either non-existent or under construction, indicating a need for substantial improvement.
The swimming pool presents a mix of reviews with guests appreciating the pleasant and enjoyable pool area and beautiful views. However, concerns about its small size, cleanliness and upkeep have been flagged, suggesting that enhancements are necessary to meet guest expectations more consistently.
In summary, Fredj Hotel offers a blend of positive attributes, including its prime location, commendable breakfast, comfortable rooms and friendly staff, making it a favorable option for travelers to Tangier. However, areas like WiFi reliability, gym facilities and pool maintenance may require attention to elevate the overall guest experience.
Categories
Guests frequently praise the hotel's breakfast, describing it as diverse and rich in both Moroccan and Western options, featuring items like pastries, fresh fruits and local specialties. The quality and variety have been well-received, though there are occasional mentions of room for improvement to meet four-star expectations.
The dining experience at Fredj Hotel's restaurant is enhanced by panoramic views and a cozy atmosphere, offering high-quality Mediterranean cuisine and reasonably priced room service. Some issues around noise, limited menu options and inconsistent service have been noted, yet the overall dining experience remains positive.
The hotel rooms are described as spacious, comfortable and clean, often featuring stunning views of the Mediterranean and harbor. While the general cleanliness and comfort are praised, some guests have noted issues with maintenance and housekeeping. Despite these areas needing attention, the rooms' amenities and views significantly enhance the overall stay.
The cleanliness of the hotel is generally commended with many guests finding both rooms and common areas well-maintained. However, inconsistency in housekeeping and some upkeep issues detract from an otherwise positive impression.
Staff at Fredj Hotel are highly praised for their friendliness, professionalism and exceptional service, especially at the reception. Despite occasional reports of less enthusiastic service, the overwhelming sentiment is one of satisfaction.
The hotel's WiFi service receives mixed reviews. While some guests report satisfactory connection in their rooms, many have experienced weak and intermittent signals in common areas, suggesting a need for improvement.
The spa at Fredj Hotel is a highlight for its cleanliness and professional staff, although limited services and sporadic facility issues like no hot water have been noted, affecting the overall spa experience.
The gym facilities are frequently described as inadequate with many guests reporting the gym as either non-existent or under construction, indicating a need for substantial improvement.
The swimming pool presents a mix of reviews with guests appreciating the pleasant and enjoyable pool area and beautiful views. However, concerns about its small size, cleanliness and upkeep have been flagged, suggesting that enhancements are necessary to meet guest expectations more consistently.
In summary, Fredj Hotel offers a blend of positive attributes, including its prime location, commendable breakfast, comfortable rooms and friendly staff, making it a favorable option for travelers to Tangier. However, areas like WiFi reliability, gym facilities and pool maintenance may require attention to elevate the overall guest experience.
Hotel with EV Charging Stations
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Pool Lap Lanes Outdoor Pool
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Pool Lap Lanes
Guest Reviews
Fredj Hotel boasts an exceptional location that is highly praised by guests for its convenience and proximity to the city's main attractions. Situated just steps away from the Medina, the hotel offers easy access for visitors interested in exploring both the old and new facets of Tangier. Guests appreciate the short walking distance to key sites such as the Grand Socco, Kasbah and Plaza 9 de Abril, as well as the city's vibrant souk and various markets.
The hotel's strategic positioning also provides stunning views of the sea and the city, particularly for rooms with balconies facing the coast. It's ideally placed for visitors looking to discover the heart of Tangier on foot with the city center, port and beach all within a comfortable stroll. Its location on a quiet alley ensures a tranquil stay despite being central, offering a peaceful retreat after a day of sightseeing.
Moreover, the proximity to public transportation and ample parking makes it convenient for those who prefer driving or need easy access to taxis and buses. The hotel's situation is described as perfect for city visits, placing guests in the midst of Tangier's historic and modern attractions without the need for extensive travel.
Overall, Fredj Hotel's prime location stands out as its main asset, delivering both convenience and beautiful vistas, making it an excellent choice for travelers keen on exploring Tangier.
Fredj Hotel's breakfast offerings have generally been met with positive feedback from guests with numerous reviews highlighting the diverse and full breakfast buffet. Guests often praised the ample variety, noting a mix of Moroccan and Western cuisines, which includes pastries, fruits, fresh bread, omelettes and sausages in a tasty homemade sauce. Some reviewers admired the inclusion of local delights such as msemen, fresh vegetables and freshly squeezed orange juice. The breakfast was often described as delicious, plentiful and of excellent quality.
Many appreciated the presentation and richness of the breakfast options with some going as far as to call it superb, abundant or even gargantuan. The dining experience was enhanced by friendly and attentive staff, adding to the overall satisfaction of the morning meal. Some reviews specifically mentioned the high quality of the breakfast products, making it clear that the hotel offers a wholesome and enjoyable start to the day.
However, not all feedback was glowing. A few guests found the breakfast to be lacking when considering the hotel's four-star rating. Some described it as mediocre, basic or not varied enough with occasional complaints about the freshness and restocking of items. There were also mentions of the breakfast room needing better arrangement and ambiance.
Overall, the breakfast at Fredj Hotel has been well-received, particularly for its variety and quality, but there remain areas for improvement to consistently meet the expectations of a four-star establishment.
Fredj Hotel offers a dining experience that is generally appreciated for its superb panoramic views and cozy ambiance. The restaurant provides a good variety of delicious, high-quality food, including Mediterranean cuisine, which many guests thoroughly enjoyed. Room service also garners positive remarks for being reasonably priced and delivering tasty dishes, thanks to the hotel's talented chef.
Despite these positives, there are some areas needing improvement. Guests have noted that the dining room can be quite noisy and the menu options somewhat limited with availability varying at times. Additionally, some have had unfavorable experiences with cold food and poor service. The restaurant's inconsistency in refilling and updating menus is another issue raised by several reviewers.
While the restaurant is considered a good option for those not wishing to venture out, others expected more from their dining experience. The room service, on the other hand, received mixed reviews with some guests experiencing difficulties such as unresponsive phone service and food that did not meet expectations.
In summary, Fredj Hotel's dining offerings are highlighted by a mix of delicious food, scenic views and a pleasant atmosphere, albeit with some room for improvement in consistency and service.
Fredj Hotel boasts rooms that many guests describe as spacious and comfortable, often featuring stunning views of the sea and city. The lighting in the rooms is particularly praised and many appreciate the modern, clean and well-maintained interiors. The large room sizes, often highlighted, provide ample relaxation space and some rooms come with large balconies that offer magnificent views of the Mediterranean and the harbor.
The beds are frequently mentioned as very comfortable and the general cleanliness of the rooms is consistently noted. Additionally, the upgraded rooms and suites receive positive remarks for their spaciousness and comfort, making them an appealing option for families or those seeking extra luxury. Most guests feel the beautiful views, modern amenities and convenient location next to the Kasbah markets enhance the overall experience.
However, some areas of concern include inconsistent maintenance with several comments about broken items like fridges, air conditioners and furniture, as well as cleanliness issues, such as dust and stains on the sheets and towels. Moisture problems and outdated room conditions were also recurrent complaints. Despite these negative points, the attentive staff and the striking views seem to mitigate some guests' disappointments.
Overall, while there are areas for improvement, particularly regarding maintenance and cleaning standards, many guests find Fredj Hotel's rooms to be comfortable, spacious and offering spectacular views, which often make for a pleasant stay in Tangier.
Guests consistently praise the beds at Fredj Hotel for their incredible comfort and quality. Across multiple reviews, the beds are described as very comfortable with many highlighting their large size and high-quality mattresses. The hotel offers extra-large beds and king-size options, which many guests found exceptionally comfortable. The pillows also receive favorable mentions for providing a good night's sleep and the bedding is noted for being fresh and of good quality.
The beds are not only comfortable but also spacious, contributing significantly to the overall comfort of the rooms. Guests frequently mention the clean and spacious nature of the rooms, which enhances the sleeping experience. Despite a few isolated comments about occasional issues with bedding cleanliness and pillow quality, the consensus remains overwhelmingly positive.
Visitors are particularly impressed by the combination of comfort and size with many noting that the beds are both big and comfortable—ideal for a restful stay. High-quality mattresses and good bedding are common praises, contributing to an overall sense of luxury and comfort.
In summary, guests of Fredj Hotel can look forward to a restful and comfortable sleep experience on large, soft beds that contribute significantly to the enjoyment of their stay.
Fredj Hotel enjoys a reputation for spacious and comfortable rooms that are frequently described as clean and well-kept. Guests have noted that the hotel and its facilities, including the swimming pool, appear clean and well-maintained. Many reviewers highlighted the cleanliness of both rooms and common areas, describing the hotel as "spotlessly clean" and "very clean." The housekeeping staff's efforts to maintain a good standard of hygiene have garnered positive feedback with several guests appreciating the daily cleaning service which left rooms and bathrooms in a clean state.
However, several reviews indicate that cleanliness is inconsistent. Some guests pointed out issues such as stained linens, unsanitary towels and dusty floors. These complaints were not isolated to guest rooms but extended to areas like the breakfast service, where dirty cutlery and dishes were mentioned. The hotel also seems to struggle with timely room preparation and adequate towel provision with some guests noting a lack of towels or late availability.
In terms of aesthetics, there are mentions of the need for renovations with specific reference to things like outdated fixtures and general upkeep issues, such as a leaking shower hose and moldy tub joints. Despite these points, many guests found the hotel's overall cleanliness to be satisfactory and even exceptional in some cases, attesting to the hotel's charm and its appeal for those prioritizing a clean stay.
Fredj Hotel's staff consistently garners high praise for their exceptional service and professionalism. Guests frequently describe the staff as very friendly, helpful and attentive, noting a warm and welcoming atmosphere throughout their stay. The reception team, in particular, stands out for their courteous and efficient service with individual staff members like Redouane and Hajar often mentioned for their remarkable attentiveness and kindness.
Despite some isolated incidents of less enthusiastic or unhelpful behavior reported, the prevailing sentiment is one of positivity with many appreciating the staff's efforts to accommodate and assist guests promptly. Special nods go to those at the front desk and concierge for their professionalism and swift response to requests, making check-in and other processes smooth and hassle-free.
Housekeeping and security staff also receive commendations for their friendliness and diligence, ensuring a safe and comfortable environment. Even in areas like the bar and restaurant, although there are occasional mentions of some shortcomings, the general consensus is one of satisfactory service with certain staff members excelling.
In essence, the Fredj Hotel staff are often described as a well-oiled team, working tirelessly to meet, if not exceed, guest expectations, making them a significant asset to the hotel's reputation for delivering a pleasant and hospitable experience.
Fredj Hotel presents a mixed bag when it comes to its WiFi services. While some guests have reported strong and good WiFi in the rooms, many have experienced significant issues with connectivity, especially in common areas like the lobby, reception and pool. The WiFi signal tends to be weak and intermittent, leading to frequent disconnections and unreliable internet access in various parts of the hotel. Several visitors noted that the internet was functional in their rooms, although stepping out often resulted in a lost connection. Unfortunately, issues such as the inability to maintain a video conference and no WiFi during entire stays have also been highlighted. While there are a few mentions of satisfactory WiFi, the overall consensus points to a necessity for improvement in the hotel's wireless internet infrastructure.
The Fredj Hotel features a spa that adds a significant convenience for guests looking to unwind. Feedback highlights the cleanliness of the spa and the professionalism of the friendly staff, contributing to an overall relaxing experience. Despite some positive reviews describing the spa as excellent and fabulous, there are several noteworthy drawbacks.
Some guests mention that the spa services are limited and noted minor equipment flaws, such as flickering lights and improperly attached covers. On a more critical note, there were reports of no hot water for the hammam or the spa, detracting from the overall experience. This issue, combined with comments about poor facility conditions and bad service, should be taken into consideration.
While the spa area has potential and is praised for its cleanliness and relaxing ambiance, the inconsistencies in service and the limited offerings suggest that it may not fully meet the expectations of all visitors.
Fredj Hotel appears to have some challenges with its fitness amenities. The gym facilities are often described as limited and disappointing with numerous reports of the gym being non-existent or under construction. Several guests noted that the gym area lacks essential equipment and others confirmed that the fitness center is not operational. While some travelers were not bothered by the absence of gym services due to their busy itineraries, those seeking to maintain their workout routine might find the hotel's gym offerings unsatisfactory. Despite this, many visitors shared positive experiences overall, indicating that other aspects of the hotel might help make up for the gym's shortcomings.
Fredj Hotel's swimming pool has garnered a range of feedback from guests, highlighting both positive and negative aspects. On the positive side, many guests appreciated the pool, describing it as enjoyable, fantastic and a definite plus with beautiful views. Some found the pool area very nice and pleasant, noting that the water was good and it served as a great place to cool down. The outdoor pool, in particular, was often mentioned as a highlight with its well-maintained condition making it inviting for a swim.
However, several reviews pointed out issues that need attention. The pool is frequently described as small and some felt it was too tiny to accommodate all guests comfortably. Cleanliness seemed to be a recurrent problem with numerous remarks about the pool being dirty, unclean and not regularly maintained. Guests also mentioned that the pool area lacked modernity and appeared somewhat neglected with damaged sun loungers, torn mattresses and dirty poolside plants. There were also concerns about the pool not being heated and the presence of construction work around it.
Specific criticisms include the pool's cold temperature, potential over-chlorination and an overall need for renovation. Additionally, logistical issues such as the lack of available pool towels and early closing hours were noted. Despite its promising aspects like the lovely view and generally good water, the pool's small size and inconsistent upkeep have left some guests feeling disappointed.
Fredj Hotel stands out when it comes to parking, offering a variety of convenient and secure options for guests. The general consensus highlights the ease and accessibility of the parking facilities with many noting the availability of private, free parking directly at the hotel. This secure parking is closely monitored, ensuring the safety of both cars and motorcycles around the clock. Guests appreciate the sizeable parking spaces and the clean, well-maintained parking area.
Additionally, the hotel provides internal parking options which are convenient for those traveling with larger vehicles or motorbikes. While some guests pointed out minor inconveniences, such as a gloomy parking lot or limited space, the majority found the parking situation more than satisfactory, especially given the hotel's central location in a crowded area of the city.
Overall, Fredj Hotel offers excellent parking solutions with a focus on convenience and security, contributing positively to the guest experience.
Fredj Hotel offers a mixed experience for families with a number of positives highlighted by past guests. The location is comfortable and well-suited for family accommodations with rooms sufficiently spacious to host families of up to four people. Some rooms even feature great sea views, adding an extra touch for a memorable stay. Upon request, amenities such as baby beds and extra fourth beds were also gladly provided, making it easier for families to settle in.
The hotel has received praise for its friendly and helpful staff, who are noted for their ability to cater to the needs of larger families. Guests appreciated the large family rooms, which were described as comfortable and ideal for a family stay.
However, while the hotel has been noted as suitable and even perfect for families and offers features such as a children's paddling pool, there are some areas of concern. Reviews consistently pointed out the limited family and kid-friendly amenities available. There were mentions of a lack of activities specifically tailored for children and some guests felt there was insufficient space dedicated to children’s activities.
Despite these limitations, many families reported having a pleasant stay, noting the overall suitability of the hotel for family visits. The helpful staff and spacious accommodations made up for some of the lacking amenities, ensuring that many guests had a great stay with their families at Fredj Hotel.
Fredj Hotel presents a mixed bag as a four-star establishment. While some guests feel it blends modern with traditional elements and offers excellent value for money, others express disappointment regarding the perceived lack of four-star quality and service. Facilities like the swimming pool and breakfast are noted to be below the standard expected from a four-star hotel with issues such as small pool size and mediocre breakfast quality. Maintenance and renovation seem to be ongoing concerns with many guests pointing out that the hotel feels rundown and outdated in certain areas.
On a more positive note, some visitors highlight its professional service and certain instances where the hotel meets its four-star claim. Despite these accounts, the majority consensus leans towards the view that the hotel does not fully uphold the four-star rating it advertises, suggesting a classification closer to a three-star standard. While the hotel has potential and offers some enjoyable aspects, improvements in maintenance, service quality and facilities are essential to genuinely meet four-star expectations.
Fredj Hotel has garnered a mix of feedback from business travelers. Many guests note that the hotel is good for business stays, praising its business-friendly environment and suitable amenities. The location is highlighted as a prime advantage, being conveniently positioned with easy access to nearby attractions and essentials, making it easy for guests to balance work and leisure.
Customer care at Fredj Hotel receives high marks with the reception described as impeccable and first-rate. The on-site WiFi is considered crucial and works great, which is vital for guests who need to work online. Printing services also come as a grateful addition for business needs.
However, some reviews mention areas for improvement, such as the poor business facilities and the difficulty in maintaining video conferences. Despite these drawbacks, the hotel still receives praise for being a viable option for business travelers, especially due to its location and satisfactory service standards.
Fredj Hotel offers a mix of positive aspects regarding its location and general accessibility. Guests appreciate its nice and quiet area, alongside private and secure parking. The hotel's proximity to the historic Medina within walking distance, is highlighted as a key advantage. The facility is described as easy to access and there is easy access for motorcyclists. Although some reviews point out poor accessibility for individuals with disabilities, the hotel overall presents correct facilities and easy access to the city and its amenities.
Fredj Hotel's outdoor pool is a notable feature appreciated by guests for its pleasant ambiance and the enchanting views it offers. Several reviews highlight the picturesque scenery of the city and the sea visible from the pool area, enhancing the overall experience. The poolside seating is comfortable and ideally positioned for soaking up the relaxing atmosphere. Despite the pool being on the smaller side, guests acknowledge the quality of the water is good and find it perfect for relaxation.
Nevertheless, some reviews mentioned a few concerns. These include the absence of towels at the pool, limited operational hours with the pool closing early in the evening and occasional issues with the water causing eye and skin irritation. Some guests also found the pool unusable at times. Despite these drawbacks, the clean and well-maintained pool area remains a relaxing spot for guests to enjoy a serene escape with stunning views.
Fredj Hotel stands out as an exceptional choice for honeymooners, frequently praised for its suitability and romantic ambiance. Recognized as an ideal spot for a honeymoon, couples appreciate the carefully curated experiences and settings that cater specifically to their needs. The hotel provides honeymoon appropriate settings and offers a variety of trips oriented towards couples, ensuring a memorable and intimate getaway.
One of the notable highlights is the spa, which is available on short notice, adding an extra layer of relaxation and luxury to the stay. Guests mention that the hotel goes above and beyond to make honeymoon nights particularly special, setting the stage for an unforgettable first night together. Overall, Fredj Hotel is highly recommended for those seeking a perfect honeymoon destination with exceptional services and amenities tailored for couples.
Fredj Hotel is an ideal destination for couples seeking a romantic retreat. The hotel boasts a prime location that enhances the overall experience with stunning and beautiful views. Guests repeatedly emphasize the romantic atmosphere that pervades the property, making it a welcoming setting for couples. The oriental restaurant on-site stands out as a highlight, offering delightful meals that complement the hotel's romantic ambiance. Whether it's for a short getaway or a longer stay, Fredj Hotel provides a lovely venue for creating memorable moments.
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Location
The hotel's strategic positioning also provides stunning views of the sea and the city, particularly for rooms with balconies facing the coast. It's ideally placed for visitors looking to discover the heart of Tangier on foot with the city center, port and beach all within a comfortable stroll. Its location on a quiet alley ensures a tranquil stay despite being central, offering a peaceful retreat after a day of sightseeing.
Moreover, the proximity to public transportation and ample parking makes it convenient for those who prefer driving or need easy access to taxis and buses. The hotel's situation is described as perfect for city visits, placing guests in the midst of Tangier's historic and modern attractions without the need for extensive travel.
Overall, Fredj Hotel's prime location stands out as its main asset, delivering both convenience and beautiful vistas, making it an excellent choice for travelers keen on exploring Tangier.
Breakfast
Many appreciated the presentation and richness of the breakfast options with some going as far as to call it superb, abundant or even gargantuan. The dining experience was enhanced by friendly and attentive staff, adding to the overall satisfaction of the morning meal. Some reviews specifically mentioned the high quality of the breakfast products, making it clear that the hotel offers a wholesome and enjoyable start to the day.
However, not all feedback was glowing. A few guests found the breakfast to be lacking when considering the hotel's four-star rating. Some described it as mediocre, basic or not varied enough with occasional complaints about the freshness and restocking of items. There were also mentions of the breakfast room needing better arrangement and ambiance.
Overall, the breakfast at Fredj Hotel has been well-received, particularly for its variety and quality, but there remain areas for improvement to consistently meet the expectations of a four-star establishment.
Dinner
Despite these positives, there are some areas needing improvement. Guests have noted that the dining room can be quite noisy and the menu options somewhat limited with availability varying at times. Additionally, some have had unfavorable experiences with cold food and poor service. The restaurant's inconsistency in refilling and updating menus is another issue raised by several reviewers.
While the restaurant is considered a good option for those not wishing to venture out, others expected more from their dining experience. The room service, on the other hand, received mixed reviews with some guests experiencing difficulties such as unresponsive phone service and food that did not meet expectations.
In summary, Fredj Hotel's dining offerings are highlighted by a mix of delicious food, scenic views and a pleasant atmosphere, albeit with some room for improvement in consistency and service.
Rooms
The beds are frequently mentioned as very comfortable and the general cleanliness of the rooms is consistently noted. Additionally, the upgraded rooms and suites receive positive remarks for their spaciousness and comfort, making them an appealing option for families or those seeking extra luxury. Most guests feel the beautiful views, modern amenities and convenient location next to the Kasbah markets enhance the overall experience.
However, some areas of concern include inconsistent maintenance with several comments about broken items like fridges, air conditioners and furniture, as well as cleanliness issues, such as dust and stains on the sheets and towels. Moisture problems and outdated room conditions were also recurrent complaints. Despite these negative points, the attentive staff and the striking views seem to mitigate some guests' disappointments.
Overall, while there are areas for improvement, particularly regarding maintenance and cleaning standards, many guests find Fredj Hotel's rooms to be comfortable, spacious and offering spectacular views, which often make for a pleasant stay in Tangier.
Beds
The beds are not only comfortable but also spacious, contributing significantly to the overall comfort of the rooms. Guests frequently mention the clean and spacious nature of the rooms, which enhances the sleeping experience. Despite a few isolated comments about occasional issues with bedding cleanliness and pillow quality, the consensus remains overwhelmingly positive.
Visitors are particularly impressed by the combination of comfort and size with many noting that the beds are both big and comfortable—ideal for a restful stay. High-quality mattresses and good bedding are common praises, contributing to an overall sense of luxury and comfort.
In summary, guests of Fredj Hotel can look forward to a restful and comfortable sleep experience on large, soft beds that contribute significantly to the enjoyment of their stay.
Cleanliness
However, several reviews indicate that cleanliness is inconsistent. Some guests pointed out issues such as stained linens, unsanitary towels and dusty floors. These complaints were not isolated to guest rooms but extended to areas like the breakfast service, where dirty cutlery and dishes were mentioned. The hotel also seems to struggle with timely room preparation and adequate towel provision with some guests noting a lack of towels or late availability.
In terms of aesthetics, there are mentions of the need for renovations with specific reference to things like outdated fixtures and general upkeep issues, such as a leaking shower hose and moldy tub joints. Despite these points, many guests found the hotel's overall cleanliness to be satisfactory and even exceptional in some cases, attesting to the hotel's charm and its appeal for those prioritizing a clean stay.
Staff
Despite some isolated incidents of less enthusiastic or unhelpful behavior reported, the prevailing sentiment is one of positivity with many appreciating the staff's efforts to accommodate and assist guests promptly. Special nods go to those at the front desk and concierge for their professionalism and swift response to requests, making check-in and other processes smooth and hassle-free.
Housekeeping and security staff also receive commendations for their friendliness and diligence, ensuring a safe and comfortable environment. Even in areas like the bar and restaurant, although there are occasional mentions of some shortcomings, the general consensus is one of satisfactory service with certain staff members excelling.
In essence, the Fredj Hotel staff are often described as a well-oiled team, working tirelessly to meet, if not exceed, guest expectations, making them a significant asset to the hotel's reputation for delivering a pleasant and hospitable experience.
Wi-Fi
Spa
Some guests mention that the spa services are limited and noted minor equipment flaws, such as flickering lights and improperly attached covers. On a more critical note, there were reports of no hot water for the hammam or the spa, detracting from the overall experience. This issue, combined with comments about poor facility conditions and bad service, should be taken into consideration.
While the spa area has potential and is praised for its cleanliness and relaxing ambiance, the inconsistencies in service and the limited offerings suggest that it may not fully meet the expectations of all visitors.
Gym
Pool
However, several reviews pointed out issues that need attention. The pool is frequently described as small and some felt it was too tiny to accommodate all guests comfortably. Cleanliness seemed to be a recurrent problem with numerous remarks about the pool being dirty, unclean and not regularly maintained. Guests also mentioned that the pool area lacked modernity and appeared somewhat neglected with damaged sun loungers, torn mattresses and dirty poolside plants. There were also concerns about the pool not being heated and the presence of construction work around it.
Specific criticisms include the pool's cold temperature, potential over-chlorination and an overall need for renovation. Additionally, logistical issues such as the lack of available pool towels and early closing hours were noted. Despite its promising aspects like the lovely view and generally good water, the pool's small size and inconsistent upkeep have left some guests feeling disappointed.
Parking
Additionally, the hotel provides internal parking options which are convenient for those traveling with larger vehicles or motorbikes. While some guests pointed out minor inconveniences, such as a gloomy parking lot or limited space, the majority found the parking situation more than satisfactory, especially given the hotel's central location in a crowded area of the city.
Overall, Fredj Hotel offers excellent parking solutions with a focus on convenience and security, contributing positively to the guest experience.
Family
The hotel has received praise for its friendly and helpful staff, who are noted for their ability to cater to the needs of larger families. Guests appreciated the large family rooms, which were described as comfortable and ideal for a family stay.
However, while the hotel has been noted as suitable and even perfect for families and offers features such as a children's paddling pool, there are some areas of concern. Reviews consistently pointed out the limited family and kid-friendly amenities available. There were mentions of a lack of activities specifically tailored for children and some guests felt there was insufficient space dedicated to children’s activities.
Despite these limitations, many families reported having a pleasant stay, noting the overall suitability of the hotel for family visits. The helpful staff and spacious accommodations made up for some of the lacking amenities, ensuring that many guests had a great stay with their families at Fredj Hotel.
4 Star
On a more positive note, some visitors highlight its professional service and certain instances where the hotel meets its four-star claim. Despite these accounts, the majority consensus leans towards the view that the hotel does not fully uphold the four-star rating it advertises, suggesting a classification closer to a three-star standard. While the hotel has potential and offers some enjoyable aspects, improvements in maintenance, service quality and facilities are essential to genuinely meet four-star expectations.
Business
Customer care at Fredj Hotel receives high marks with the reception described as impeccable and first-rate. The on-site WiFi is considered crucial and works great, which is vital for guests who need to work online. Printing services also come as a grateful addition for business needs.
However, some reviews mention areas for improvement, such as the poor business facilities and the difficulty in maintaining video conferences. Despite these drawbacks, the hotel still receives praise for being a viable option for business travelers, especially due to its location and satisfactory service standards.
Accessible
Outdoor Pool
Nevertheless, some reviews mentioned a few concerns. These include the absence of towels at the pool, limited operational hours with the pool closing early in the evening and occasional issues with the water causing eye and skin irritation. Some guests also found the pool unusable at times. Despite these drawbacks, the clean and well-maintained pool area remains a relaxing spot for guests to enjoy a serene escape with stunning views.
Honeymoon
One of the notable highlights is the spa, which is available on short notice, adding an extra layer of relaxation and luxury to the stay. Guests mention that the hotel goes above and beyond to make honeymoon nights particularly special, setting the stage for an unforgettable first night together. Overall, Fredj Hotel is highly recommended for those seeking a perfect honeymoon destination with exceptional services and amenities tailored for couples.
Romantic
Yes, Fredj Hotel has pool(s) that belong to one or more of the following categories: Pool Lap Lanes, Outdoor Pool.
Yes, a spa is available at Fredj Hotel.
No, Fredj Hotel doesn't allow dogs.
Yes, parking facilities are available at Fredj Hotel.
No, Fredj Hotel doesn't have a gym.
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