Tangier, 47-49 Rue Allal Ben Abdellah Bp 39935.777333,-5.810901(Show on Map)
7.4
Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Hotel Chellah is advantageously situated in the heart of Tangier, making it a coveted choice for tourists. Its central position allows easy access to city attractions such as the medina, Grand Socco and Malabata Beach. Despite its lively surrounding neighborhood, the hotel maintains a serene environment ensuring a peaceful stay. Its proximity to transport links and the marina adds convenience, making it an excellent base for exploring the city's vibrant culture and history.
The breakfast offerings at Hotel Chellah receive mixed reviews. On the positive side, guests praise the traditional Moroccan pancakes (M'semen) and the overall abundant breakfast options provided in a beautiful setting. The helpful and friendly staff enhance the breakfast experience, although some guests mention that the selection can be limited and the cost relatively high.
Dinner experiences, however, are overwhelmingly positive. The hotel features a charming outdoor restaurant by the swimming pool, offering excellent seafood and meat options in a relaxing garden setting. Live music, magic shows and other performances elevate the dining ambiance, making it lively and enjoyable. While some diners note the food can be expensive and occasionally the service slow, most find the dining experience enjoyable and memorable.
Rooms at Hotel Chellah receive a mix of praise and criticism. Guests commend the cleanliness, comfortable beds and especially the rooms overlooking the pool or with balconies. However, the hotel’s age is apparent with outdated furnishings, dated bathrooms and some maintenance issues. Despite this, the friendly housekeeping staff and the good value for money help strike a positive overall impression.
Cleanliness is generally well-regarded with many mentioning the clean accommodations and diligent cleaning staff. However, some guests report isolated cleanliness issues and suggest improvements in certain areas of the hotel, such as the lobby and stairs.
The staff receive high accolades for their friendliness, helpfulness and professionalism, making guests feel welcomed. From the reception team to the doormen, the staff's courteous and polite demeanor significantly contributes to the overall pleasant experience.
Guest experiences with the Wi-Fi are varied with some noting good coverage throughout the hotel and others experiencing poor connectivity in certain areas such as the pool and some rooms.
The pool area is a highlight for many guests, described as a tranquil oasis within a charming garden. Its cleanliness, well-maintained condition and the presence of a poolside bar are appreciated. However, some guests find the early closing time of 6 p.m. inconvenient.
The vibrant nightlife at Hotel Chellah is praised for its various musical events, including live bands, DJ sets and themed nights. While the high noise levels can be disruptive for those seeking a quieter stay, the energetic atmosphere adds to the hotel's charm.
Finally, the beds receive diverse feedback. Many guests find them comfortable and conducive to a good night's sleep, but there are repeated concerns about the age, size and cleanliness of some beds.
Overall, Hotel Chellah is recognized for its strategic central location, friendly staff and appealing pool area, making it a good value option, particularly for short stays, despite needing updates in certain areas to meet modern expectations.
Categories
3 Star
This centrally located hotel offers good value with an outdoor swimming pool and gardens. It is praised for its good breakfast and friendly, professional staff, providing a comfortable stay close to attractions and dining options.
Outdoor Pool
Located in the heart of Tangier, this hotel features a large outdoor swimming pool shaded by palm trees. It offers a tranquil oasis for guests to relax. The hotel also has a restaurant serving international and local dishes and a bar.
Nightlife
Pool
Pool Water Slide
Outdoor Pool
Honeymoon
Pool Water Slide
Room Types
Twin RoomThis air-conditioned room offers a TV with cable channels and a private bathroom with a shower.
Triple RoomThis air-conditioned room offers a TV with cable channels and a private bathroom with a shower.
Junior SuiteFeaturing free toiletries, this suite includes a private bathroom with a shower and a bidet. The air-conditioned suite features a flat-screen TV with cable channels, a seating area, a wardrobe, a sofa as well as garden views. The unit has 1 bed.
Double RoomThe double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a shower and a bidet. The unit offers 1 bed.
About Hotel Chellah
Registry or License or Notification Number: 90000HT0691
Guest Reviews
7.4
Good
Review Summaries
Location
Hotel Chellah enjoys a prime central location in Tangier, making it an ideal choice for tourists seeking convenience and easy access to city attractions. Positioned right in the heart of Tangier, the hotel is surrounded by an array of shops, restaurants and cafes, offering guests ample opportunities to explore the area on foot. The proximity to key sites such as the medina, Grand Socco and Malabata Beach, all within walking distance, enhances its appeal for those aiming to discover the city's vibrant culture and history without the need for extensive travel.
Despite being centrally located, the hotel still manages to offer a relatively quiet environment, ensuring a peaceful stay for its guests. The nearby lively neighborhood provides a mix of entertainment options, including evening activities by the pool and a bustling nightlife, adding to the overall experience. Additionally, the hotel's accessibility to transport links and its close connection to the marina and other city attractions make it a well-situated base for any visit to Tangier.
Overall, Hotel Chellah's strategic position, coupled with its comfortable accommodations, friendly staff and essential amenities, makes it a highly recommended spot for travelers looking to explore Tangier with ease and convenience.
Breakfast
Hotel Chellah offers a breakfast experience that garners mixed reviews from guests, ranging from high praise to notable criticisms. On the positive side, many guests rave about the delicious Moroccan pancakes known as M'semen and the overall delicious and abundant breakfast options including a spectacular buffet with traditional fare. The breakfast room is frequently described as beautiful with a variety of options and good Moroccan coffee. Guests highlight the helpful and friendly staff enhancing their breakfast experience.
However, there are some areas where the breakfast falls short. Some guests feel that the breakfast is quite expensive for what is offered, noting that the food selection can be limited with complaints about the freshness and quality of certain items. Specific grievances include the lack of fruits, not fresh rolls and minimal variety in cheese and sausages. Additionally, practical issues such as an unlit toaster and a hot, poorly ventilated breakfast lounge were mentioned.
Despite these criticisms, the majority of reviews reflect a generally positive impression of the hotel's breakfast, particularly when considering the room's affordable price point. The staff’s friendliness and the availability of traditional Moroccan breakfast items contribute significantly to enhancing the overall breakfast experience at Hotel Chellah.
Dinner
Hotel Chellah offers a variety of dining experiences that enhance the overall stay, particularly during the evening. Guests frequently highlight the charming outdoor restaurant beside the swimming pool, which provides not only delightful meals but also a relaxing atmosphere. The culinary offerings are described as top-notch with excellent seafood and meat options. The garden setting adds to the allure, creating a perfect ambiance for a candlelit dinner.
Live music is a staple at Hotel Chellah's restaurant with live bands performing until late at night, sometimes until 2am. This evening entertainment, coupled with the vibrant atmosphere, elevates the dining experience, making it lively and enjoyable. Guests often appreciate the magic shows and other performances that accompany their meals, further enhancing the dining ambiance.
The staff are noted for their pleasant demeanor, providing perfect meal service most of the time, despite occasional mentions of average service speed. While some reviews indicate that the food can be expensive and the menu not readily accessible from the rooms, the overall consensus is that meals are generally very good and enjoyable.
Dining by the poolside in the large garden area of the hotel is a highlight for many visitors, offering a serene and aesthetically pleasing setting to enjoy dinner. Though there are a few critiques about food quality and service speed, the majority of guests find the dining experience at Hotel Chellah to be both enjoyable and memorable, thanks to its excellent food, great atmosphere and engaging entertainment.
Rooms
Hotel Chellah’s rooms have received mixed feedback from guests, revealing a blend of positives and negatives. On the bright side, guests frequently praised the cleanliness of the rooms and comfortable beds with some rooms being described as spacious and well-lit. Rooms overlooking the pool or equipped with balconies were particularly appreciated for their views. The interior architecture of the hotel also attracted compliments, along with the hospitality of the staff, who were noted for being welcoming and accommodating, even allowing early check-ins.
However, the hotel's age shows with many reviews pointing out that the rooms are outdated and in need of renovation. Complaints included old furnishings, dated bathrooms and occasional maintenance issues such as non-functional air conditioning and televisions, as well as the lack of modern amenities like hairdryers, safes and international TV channels. Several guests noted that rooms were smaller than expected, cramped and noisy, especially those near the elevator or facing the street. Unpleasant odors, including cigarette smoke and sewage, were a recurrent issue in some rooms, detracting from the overall experience.
Despite these downsides, some rooms were still found to offer a good value for money, particularly if cleanliness and basic comfort are the primary concerns. The hotel’s geographical location and the friendliness of the housekeeping staff were additional positive points, but it's clear that the hotel would benefit from a refresh to better match the expectations set by its description and photographs.
Beds
The reviews on the beds at Hotel Chellah paint a varied picture. Many guests consistently highlight how comfortable the beds are, noting that the mattresses, pillows and bedding provide a pleasant night's sleep. Phrases like comfortable bed, very comfortable bed and the bedding is excellent appear frequently, indicating a general satisfaction regarding the comfort provided.
However, there are also several mentions of issues related to the beds. Some guests pointed out that the beds are old with a few describing them as broken and uncomfortable. Others noted that the beds are small, particularly the single beds offered in double rooms, which did not meet their expectations. There are also criticisms about the cleanliness in some instances with remarks mentioning dirty bed covers and very dirty beds.
In conclusion, while many guests find the beds at Hotel Chellah to be comfortable and highlight the good quality of mattresses and bedding, there are repeated concerns about the age, size and cleanliness of the beds that need attention from the hotel management to provide a consistently positive experience.
Cleanliness
Hotel Chellah receives mixed reviews regarding cleanliness, though positive comments are prevalent. Many guests highlight the clean rooms, clean floors and overall good cleanliness. The accommodations, beds, sheets and towels are noted to be very clean. The hotel’s pool is described as clean and well-monitored and several reviewers emphasize the hotel's exceptional cleaning staff and their diligence.
However, there are criticisms as well. Some guests found cigarette butts under the bed upon arrival and mentioned dirty carpets, worn-out furniture and unsanitary conditions in certain areas. Issues such as cockroaches, room odors and the need for general cleanliness improvement in the lobby and stairs were also reported. Additionally, some areas like the bathroom and floor were found to be dirty by various visitors.
Despite these shortcomings, the cleanliness of the rooms themselves often met or exceeded expectations for many guests, earning commendations for being very clean and well-maintained. The hotel also benefits from a superb location and a friendly, hardworking housekeeping staff, contributing to an overall positive impression for those prioritizing clean and comfortable accommodations.
Staff
At Hotel Chellah, guests consistently highlight the remarkable quality of the staff. Among the standout reviews, the friendliness and helpfulness of the staff make visitors feel right at home. The team, encompassing everyone from reception to housekeeping, is frequently described as welcoming, attentive and professional. Guests particularly appreciate the excellent reception staff with individuals like Mr. Yassine often receiving special commendations for their exceptional service and assistance.
The hospitality at the hotel is noted for being both personal and warm with many staff members recognized for their courteous and polite demeanor. The doormen and baggage handlers, for example, are singled out for their kindness and helpful nature. Furthermore, the staff's ability to communicate in multiple languages, including Spanish, adds to the comfort and convenience for international guests.
Despite a few isolated comments about less favorable experiences, the overwhelmingly positive feedback underscores that the staff at Hotel Chellah significantly contributes to an enjoyable and pleasant stay, making it a memorable destination for many.
Wi-Fi
Guests have had mixed experiences with the Wi-Fi at Hotel Chellah. Positive remarks highlight that the Wi-Fi quality can be wonderful with good coverage throughout the hotel. However, several guests reported issues, indicating that Wi-Fi can be poor or even nonexistent in some rooms and at the pool. Some reviews complained about inconsistent connections, describing the Wi-Fi as on and off or working very poorly. Overall, while some guests found the Wi-Fi satisfactory, others experienced significant connectivity issues.
Pool
Nestled within a charming garden, Hotel Chellah boasts an inviting pool area that guests frequently describe as a tranquil oasis. Many appreciate the clean, well-maintained pool and its spaciousness, which allows for a relaxing swim without the crowd. The poolside bar is a hit among visitors, offering a delightful spot to unwind with a drink in hand. Families find the child-friendly pool particularly advantageous, providing a fun and safe environment for kids to cool off.
The pool's ambiance is often highlighted for its beauty and serene atmosphere, making it a go-to place to relax. The beautiful views from the pool area enhance the overall experience, creating a picturesque backdrop. However, some guests have experienced inconvenience with the pool's early closing time at 6 p.m., which can be a drawback for late afternoon swimmers.
Despite occasional maintenance issues causing the pool to be temporarily unavailable, its general cleanliness and pleasant setting continue to draw praise. The hotel also features an indoor pool, adding a versatile option for guests regardless of weather conditions. Hotel Chellah's pool area with its perfect meal service and evening entertainment, remains a favored feature for many visitors seeking relaxation and enjoyment during their stay.
Nightlife
The nightlife around Hotel Chellah is characterized by vibrant and lively evenings, featuring a variety of musical events that appeal to both locals and guests. Most evenings, the area comes alive with live jazz performances, DJ sets and concerts that run until the early hours of the morning, often as late as 2 or 3 am. The hotel hosts musical parties nightly, starting from around 7:30 pm or 8 pm with entertainment lasting until 2 am.
Guests can enjoy a great atmosphere with a mix of live bands, rock parties and even jams in the garden, creating an engaging and energetic environment. Weekend evenings are particularly noted for their excellent entertainment, including special themed nights such as the Andalusian night.
While the nightlife is highly praised for its vibrancy and quality, it's important to note that some guests mention high noise levels in the evenings. The music played at a high volume, combined with street and traffic noise, can be disruptive, especially for those seeking a quieter stay. Despite this, the overall sentiment is that the nightlife experience around Hotel Chellah is exceptionally good and adds to the charm of the visit.
3 Star
Located in a central area, Hotel Chellah offers a good value for money, making it a great option for short stays of one or two nights. Guests appreciate its clean rooms and the comfortable accommodations provided. The hotel boasts a nice and clean swimming pool, which adds to its appeal. While the price may be considered relatively high by some, others recognize its true value as a three-star hotel. The friendly staff contributes positively to the overall experience. Though some reviews suggest the hotel might be older, the general consensus is that Hotel Chellah presents a great quality-price ratio for those seeking an affordable stay with essential amenities.
FAQ
Yes, Hotel Chellah has pool(s) that belong to one or more of the following categories: Pool Water Slide, Outdoor Pool.
No, a spa isn't available at Hotel Chellah.
No, Hotel Chellah doesn't allow dogs.
No, parking facilities aren't available at Hotel Chellah.
