Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsHotel Palace Tanger enjoys an enviable location in the vibrant Medina of Tangier, offering guests an exceptional base for exploring the city's rich history and bustling life. Its central positioning places key attractions like the Petit Socco, the Kasbah and numerous shops, bars and restaurants within easy walking distance, making it a prime choice for travelers eager to immerse themselves in local culture. The proximity to the pier, market and beach adds to its appeal, though the bustling environment may occasionally result in some noise.
The breakfast experience features traditional Moroccan cuisine with an array of pastries, fresh juice and tea. Guests often praise Jamal for his attentive service during breakfast, which, although not buffet-style, is described as plentiful when requested to be delivered to the room. However, availability can be inconsistent and it is recommended to specifically request breakfast to ensure its enjoyment.
Room experiences are mixed with praise for the traditional riad and Arabic-style decor. Guests find the rooms spacious, beautifully furnished and comfortable, particularly for families. However, concerns about room size, equipment and furnishings are frequently mentioned. Noise insulation is a notable issue, resulting in disturbances from street sounds and ventilation problems. Bathrooms are often cited for their small size and poor design with issues like showers positioned above toilets and cleanliness inconsistencies.
Cleanliness at the hotel also receives mixed reviews. While many guests appreciate the overall cleanliness, spacious and nicely furnished rooms and the friendly staff, several reviews highlight cleanliness issues such as unclean bedding, unpleasant bathroom smells and occasional insect sightings.
The staff at Hotel Palace Tanger receives overwhelmingly positive feedback. Guests emphasize the exceptional attentiveness, friendliness and helpfulness of the personnel, particularly individuals like Jamal and Yaman. The welcoming atmosphere created by the courteous staff contributes significantly to the overall positive experience with staff consistently going above and beyond to ensure guests' satisfaction.
The bed quality varies with many guests finding them comfortable and clean, enhancing their stay. However, recurring concerns about some beds being hard and bedding quality issues suggest inconsistency in comfort levels.
While the hotel's location and friendly staff receive high praise, the overall amenities and services fall short of its advertised four-star rating. Many guests express disappointment, describing it as closer to a one or two-star experience. Despite the favorable points, the discrepancy between expectations and reality suggests that improvements are needed to meet the standards of a four-star establishment. Show more
Read review summaries for all categories
Categories
Family Friendly Hotel
Hotel with Free Wi-Fi
Small Hotel
Room Types
Deluxe Family RoomProviding free toiletries, this family room includes a private bathroom with a bath, a shower and a bidet. This family room provides a wardrobe and a flat-screen TV. The unit offers 2 beds.
Deluxe Double RoomProviding free toiletries, this double room includes a private bathroom with a shower. This double room provides a wardrobe, a flat-screen TV and a balcony. The unit offers 2 beds.
Deluxe Double RoomProviding free toiletries, this double room includes a private bathroom with a shower. This double room provides a wardrobe, a flat-screen TV and a balcony. The unit offers 1 bed.
Family RoomProviding free toiletries, this family room includes a private bathroom with a shower and a bidet. This family room provides a flat-screen TV. The unit offers 2 beds.
Double RoomFeaturing free toiletries, this double room includes a private bathroom with a shower. This double room features a flat-screen TV. The unit has 1 bed.
Double RoomOffering free toiletries, this double room includes a private bathroom with a shower. This double room offers a flat-screen TV. The unit offers 1 bed.
Double RoomProviding free toiletries, this double room includes a private bathroom with a shower. This double room provides a flat-screen TV. The unit offers 1 bed.
Deluxe Double RoomOffering free toiletries, this double room includes a private bathroom with a shower. This double room offers a wardrobe and a flat-screen TV. The unit has 1 bed.
Guest Reviews
Location
Hotel Palace Tanger boasts an enviable location in the heart of Tangier's vibrant Medina. Guests repeatedly highlight the hotel's central positioning, making it a prime choice for travelers eager to explore the city's rich history and bustling life. Just a short five-minute walk from the pier, the hotel is ideally placed for easy access to the ferry, market and beach.
Visitors appreciate the proximity to key attractions, including the Petit Socco, the Kasbah and numerous streets filled with shops, bars and restaurants. This central location ensures that many of Tangier's significant sights are within easy walking distance, allowing guests to immerse themselves in the local culture effortlessly.
Despite occasional comments about noise due to the bustling environment, the consensus is that the convenience and vibrant atmosphere more than compensate for this. The beautiful historic building and its well-maintained common areas further add to the charm.
Whether it's the allure of the old town, the sea views or the hustle and bustle of the souks, Hotel Palace Tanger's location offers guests an exceptional base for discovering the many facets of the city.
Breakfast
The breakfast experience at Hotel Palace Tanger has its highlights, particularly for those who enjoy authentic Moroccan cuisine. Guests often praise the traditional Moroccan breakfasts, which include an array of pastries, fresh juice and tea with Jamel receiving special mention for his attentive care during the morning hours. Though not served buffet-style, the breakfast is described as plentiful. However, it’s important to note that breakfast availability can be inconsistent. Some guests were unable to enjoy breakfast due to Ramadan, while others pointed out that the hotel does not routinely offer breakfast on-site or provide self-service options. For those who need breakfast, it is recommended to specifically request it and it will be delivered to the room. This approach ensures guests still get to enjoy a good breakfast despite the lack of a dedicated breakfast area.
Rooms
Hotel Palace Tanger with its traditional riad and Arabic-style decor, presents a mixed bag when it comes to room experiences. Guests consistently highlight the rooms as spacious and beautifully furnished with clean, comfortable beds contributing to the charm. Several rooms offer ample space, particularly for families, ensuring a pleasant stay.
However, there are notable concerns about room size with many rooms described as small or even tiny, making it uncomfortable for some guests. Shortcomings in equipment and furnishings are frequently mentioned with essential items often missing. Issues with noise insulation lead to disturbances from street noises and ventilation problems leave some rooms damp and cold.
The bathrooms, frequently criticized for their diminutive size, further compound these issues. Guests find the sanitary facilities poorly designed with some showers inconveniently positioned above toilets, resulting in reduced usability. Cleanliness issues have also been flagged with some bathrooms emitting unpleasant odors and lacking thorough cleaning.
While the hotel’s interior courtyard and general aesthetic receive praise, it's clear that improvements are needed in maintenance, heating and cleaning to elevate the overall guest experience.
Beds
The bed situation at Hotel Palace Tanger appears to be a mixed bag. On the positive side, many guests have found the beds to be comfortable and clean with mentions of comfortable double beds and spacious rooms enhancing their stay. However, there are recurring concerns regarding the comfort level of some beds with several guests describing them as hard, stiff or even comparable to sleeping on a wooden board. The bedding quality also seems inconsistent with some reviewers noting dirty beddings and uncomfortable, lumpy pillows. Overall, it seems that while some guests enjoy a restful night's sleep, others find the bed conditions lacking in comfort.
Cleanliness
Hotel Palace Tanger has garnered mixed reviews when it comes to cleanliness, but many guests have noted positive aspects of their stays. The hotel's central location and friendly staff have been frequently praised, along with the overall cleanliness of the establishment. Some reviews specifically mention that the rooms were spacious, nicely furnished and generally clean and comfortable.
However, several guests pointed out issues that detracted from their experience. Common complaints included rooms not being cleaned during their stay, unclean bedding and unpleasant smells in the bathrooms. Some rooms reportedly had ants and were darker and smaller than expected. Bathrooms, in particular, were frequently mentioned for their poor upkeep, including wet floors and unclean conditions.
Overall, despite the hotel's favorable points, such as its central location and courteous staff, the inconsistency in cleanliness standards seems to be a recurring issue that guests have encountered.
Staff
When considering a stay at Hotel Palace Tangier, one can't help but notice the overwhelmingly positive feedback regarding its staff. Guests repeatedly emphasize the exceptional attentiveness and friendliness of the personnel, particularly highlighting individuals such as Jamal and Yaman for their outstanding service. Jamal, in particular, is frequently praised for going the extra mile to ensure guests have a memorable experience, often described as super nice, attentive and always willing to assist.
The staff's courteous demeanor, humility and generosity stand out with many reviews mentioning the overall welcoming atmosphere created by the team. Receptionists are noted for their politeness, helpfulness and in-depth knowledge, making check-ins smooth and stress-free. The conscientious nature of all employees ensures that guests' needs are promptly attended to, contributing to the overall tranquility and cleanliness of the hotel.
Additionally, staff members are described as being extremely helpful and accommodating, often exceeding expectations whether it's providing information, addressing issues or allowing early check-ins to ease the guests' experience. Many reviews capture the essence of their positive interactions, stating that the staff couldn't be kinder or more supportive.
Overall, the hotel staff at Hotel Palace Tangier plays a significant role in enhancing the quality of stay with many guests expressing their gratitude and stating they would happily return due to the excellent service provided.
4 Star
The Hotel Palace in Tangier, while boasting a favorable location, appears to consistently fall short of its advertised four-star rating. Numerous guest reviews express disappointment with the hotel's amenities and services, describing it as not meeting even the basic standards of a four-star establishment. The discrepancy between the advertised rating on booking platforms and the actual experience is frequently highlighted with many guests rating it closer to a one or two-star hotel. Despite some positive remarks about its prime location, the consensus suggests that the hotel does not provide the quality or service expected of a four-star rating.
No, Hotel Palace tanger doesn't have any pool.
No, a spa isn't available at Hotel Palace tanger.
No, Hotel Palace tanger doesn't allow dogs.
No, parking facilities aren't available at Hotel Palace tanger.