Holiday Inn Express Taunton East by IHG

Taunton 51.01724100, -3.06841800 , Blackbrook Business Park, Blackbrook Park Avenue (Show on Map)
8.3
Very Good


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Summary of reviewsHoliday Inn Express Taunton East by IHG, is widely praised for its strategic and convenient location just off the M5, making it an ideal stopover for travelers, particularly those heading to or from Cornwall. Its proximity to Junction 25 of the motorway ensures hassle-free access and commute. Despite its closeness to the motorway, the hotel maintains a quiet and comfortable environment, making it suitable for restful stays. Additionally, ample parking and nearby amenities, including the Harvester pub, enhance its convenience.

The breakfast offerings at the hotel are largely acclaimed with guests commending the excellent and varied selection available. The buffet includes both hot and cold options, catering to English and continental tastes and is frequently described as well-cooked, plentiful and fresh. While some noticed occasional overcrowding and delays in restocking, the breakfast overall meets or exceeds expectations, adding a compelling feature to guests' stay.

Dinner options at the hotel, though limited to basic offerings like pizza and burgers, are generally reported as tasty and reasonably priced. Guests sometimes seek alternative dining options due to the limited in-hotel menu and inconsistent restaurant availability. The nearby Harvester restaurant provides a convenient alternative, though it can be crowded or fully booked.

Guests frequently highlight the comfortable, clean and spacious rooms. The hotel's rooms, particularly the family suites, are noted for their generous space and include amenities such as complimentary tea and coffee, a powerful shower and sufficient towels. Cleanliness across the hotel receives high praise with rooms and public areas described as spotlessly clean and well-maintained. Occasional remarks about specific cleanliness issues are notably outnumbered by the positive feedback.

Staff at the Holiday Inn Express Taunton East are consistently praised for their friendliness and professionalism. Specific mentions of reception staff individuals highlight their welcoming and efficient service, contributing significantly to the overall positive experience. Many guests valued the staff's ability to cater to various needs promptly and enthusiastically.

The hotel also receives favorable feedback for its reliable and free wifi, often noted for its strong and seamless connection. While some guests encountered minor connectivity issues, the general consensus is positive, making it a good choice for those requiring dependable internet access.

For families, the hotel offers a generally positive experience with many appreciating the spacious family rooms and the thoughtful extras provided for children. The breakfast is highly praised for its variety and suitability for both adults and children. While some guests found the rooms occasionally cramped, the overall family-friendly amenities and cleanliness are well-regarded.

Despite mixed opinions on bed firmness and size, most guests find the beds comfortable, contributing to a restful night's sleep. The occasional criticism regarding bed comfort is balanced by the majority of guests who commend the beds' quality.

In summary, Holiday Inn Express Taunton East by IHG, delivers a reliable and consistent three-star experience. It offers excellent value for money, particularly highlighted by its strategic location, clean and comfortable rooms, friendly staff and a commendable breakfast. While there are minor areas for improvement, the overall guest satisfaction underscores the hotel's reputation as a solid and practical choice for various travelers.
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Dog Friendly Hotel
This hotel allows pets of any size for an additional fee per pet, per stay. It provides a comfortable and convenient option for travelers with pets.

Business Hotel
As part of the IHG group, this hotel likely offers standard business amenities suitable for travelers needing a reliable and functional place to stay and work.

3-Star Hotel
This hotel has a restaurant, a bar, breakfast, laundry services, and free breakfast. It also has a terrific guest rating of 8.40 out of 10 from previous guests. It offers pet-friendly rooms, free parking, kids meals, laundry facilities, and family rooms which travelers will love.

Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Accessible Hotel

Room Types
Double Room with Free Hot Breakfast - Accessible A wheelchair accessible room suitable for up to 2 adults. This spacious room has a double bed, wider doorways and adapted bathroom facilities. It also features free WiFi, a 32-inch TV with Freeview and an en suite bathroom with power shower.

Standard Double Room with Sofa Bed and Free Hot Breakfast A family room suitable for up to 2 adults and 2 children aged under 12 years. The room features a double bed and pull-out sofa bed, free WiFi, a 32-inch TV with Freeview and an en suite bathroom with power shower. If you require the hotel to set up the extra bed, please inform the hotel via the Special Requests box during the booking process.

Standard Twin Room with Free Hot Breakfast A twin room suitable for up to 2 adults. This room features 2 single beds, free WiFi, a 32-inch TV with Freeview and an en suite bathroom with power shower.

Standard Double Room with Free Hot Breakfast A double room suitable for up to 2 adults. This room features a double bed, free WiFi, a 32-inch TV with Freeview and an en suite bathroom with power shower.

Standard Room with Free Hot Breakfast A standard twin or double room will be allocated to you on arrival at the hotel's discretion. Your room and bedding preference is not guaranteed and depends on availability.

Standard Double Room with Two Double Beds and Free Hot Breakfast The spacious double room has a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. Rooms on the upper floors are reachable by lift. The unit has 3 beds.

Guest Reviews
8.3
Very Good
Location
Holiday Inn Express Taunton East by IHG, is celebrated for its convenient and accessible location. Situated just off the M5, it serves as an ideal stopover for travelers on long journeys, particularly those heading to or from Cornwall. The proximity to Junction 25 of the motorway ensures easy access and a hassle-free commute.

Guests appreciate the ease of finding the hotel and the ample parking available on site. The surrounding area, including nearby amenities like the Harvester pub and local bus links, adds to the convenience. Despite being near the motorway, the hotel offers a quiet and comfortable environment, enhancing its appeal for a restful night.

Its location not only makes it perfect for quick stops but also provides good access to Taunton town center and local attractions. Whether for work or leisure, the hotel’s strategic position meets the needs of various travelers, offering a blend of practicality and comfort.

Breakfast
The breakfast offerings at Holiday Inn Express Taunton East by IHG, receive generally favorable feedback from guests with many highlighting the excellent and varied selection available. Multiple reviews commend the breakfast as lovely, superb and fantastic, noting that it includes both hot and cold options. Guests appreciated the buffet style and found the range to be plentiful and well-cooked, apt for both English and continental tastes.

Despite the large choice and frequent positive mentions of tasty and fresh food, some guests did report issues such as overcrowded breakfast areas and occasional delays in restocking items. A few reviews point out disappointing elements like hard bacon, cold plates and poorly prepared sausages. Additionally, the breakfast experience varied by time and day with some noting that arriving later could mean a less enjoyable spread.

Overall, while there are areas for improvement particularly around efficiency during busy periods and maintaining consistent quality, the included breakfast at this hotel often met or exceeded the expectations of many guests, making it a compelling feature of their stay.

Dinner
Holiday Inn Express Taunton East by IHG, offers a limited yet tasty menu for evening meals with food generally being good value and of satisfying portion size. However, some guests felt the selection could be expanded beyond the basic offerings of pizza and burgers. Evening meals were described as good and reasonably priced, although a few found the food to be cold, slow or unappealing. The availability of the hotel’s restaurant can sometimes be inconsistent, leading some guests to seek alternatives.

The nearby Harvester restaurant is a convenient option but can be crowded, fully booked or close early. Consequently, some guests resorted to dining at fast-food outlets nearby. The Harvester was appreciated by many, though some found it lacking. Overall, while the in-hotel dining experience had its moments of praise, several guests recommended exploring other nearby food venues for more variety and possibly better value.

Rooms
The Holiday Inn Express Taunton East by IHG, is well-regarded by guests for offering clean, comfortable and spacious rooms that cater well to both solo travelers and families. Many guests highlighted the comfort of the beds and pillows, ensuring a restful night's sleep. The rooms, particularly the family suites, are noted for their generous space, providing ample room for movement and relaxation.

Cleanliness is a recurring theme in the reviews with many guests describing their rooms as very clean, tidy and well-maintained. The modern, well-equipped rooms include useful amenities such as complimentary tea and coffee, a powerful shower and sufficient towels. Some rooms even feature a large shower cubicle with toiletries, adding a touch of luxury to the stay.

Many guests appreciated the quietness of their rooms, even those located on the ground floor or near the car park. The hotel’s family rooms were often praised for their functionality and size, although some guests did mention that these rooms can feel a bit small for larger families.

Not all feedback was entirely positive with a few guests mentioning issues such as rooms being cold, small or dimly lit. There were instances where rooms were not cleaned thoroughly with reports of leftover rubbish or unpleasant odors. Others noted carpet wear and the occasional lack of proper housekeeping.

Overall, the Holiday Inn Express Taunton East lives up to the Holiday Inn reputation by offering good value for money with spacious, clean and comfortable rooms that are well-suited for both short stays and family visits.

Beds
At the Holiday Inn Express Taunton East by IHG, guests consistently highlight the comfort of the beds. Many reviews emphasize that the beds are comfortable with phrases like "bed was very comfortable," "comfy bed," and "large comfortable double bed" frequently mentioned. The beds appear to suit a wide variety of preferences with several guests noting that they got a "good night's sleep" thanks to the quality of the bedding.

While there are mixed opinions on bed firmness, a significant number of guests appreciated softer mattresses, labeling them as "very comfortable" and "super comfortable." However, a few guests found the beds either too soft or too firm, indicating that personal preference significantly impacts bed comfort perception.

The size of the beds also received mixed reviews. Some guests enjoyed large beds that were "decently sized" and "great-sized," while others found them a bit too narrow or small. Additionally, a few guests had concerns about the quality of sofa beds and roll-together mattresses, noting them as uncomfortable or inappropriate for a good night's rest.

Pillows were another point of contention; many guests found them too hard and desired softer options. Despite some negative comments about bed comfort, the overall feedback leans towards positive with the majority of guests finding the beds "comfortable" and conducive to a restful stay.

Cleanliness
Holiday Inn Express Taunton East by IHG, consistently receives high praise for its exceptional cleanliness, making it a reliable choice for travelers valuing hygienic accommodations. Guests frequently describe the rooms and public areas as spotlessly clean, tidy and well-maintained, ensuring a comfortable and welcoming stay. The bathrooms receive similar commendation, often highlighted as very clean and functional.

Many reviewers noted the hotel's overall high standard of cleanliness and comfort with several mentioning that the beds are particularly comfortable and the rooms well-equipped and nicely decorated. The cleanliness of the common areas, including the dining and reception areas, also stands out positively in many reviews, adding to a pleasant stay overall.

However, there are occasional remarks about cleanliness issues, such as dirty carpets or areas that need more frequent cleaning. A few guests reported specific problems like rubbish under the bed and uncleaned spots, but these are significantly outnumbered by positive comments. Despite these occasional drawbacks, the general consensus indicates that cleanliness is a strength of the hotel, pleasing most guests with its high standards and attention to detail.

Overall, this hotel maintains an excellent reputation for cleanliness, complemented by clean and comfortable rooms, ample facilities and a welcoming atmosphere.

Staff
The staff at Holiday Inn Express Taunton East by IHG, consistently receive high praise from guests for their friendliness, helpfulness and professionalism. Numerous reviews highlight how the reception staff, including specific mentions of individuals like Sasha, Charlotte, Richard and Adela, were particularly welcoming and efficient. Guests repeatedly note the staff's ability to cater to various needs, such as dietary requirements and additional room amenities with promptness and enthusiasm. The positive rapport extends beyond the reception area with mentions of pleasant interactions with breakfast and housekeeping staff as well. Overall, the team is characterized by their courteous, accommodating and attentive nature, contributing significantly to an enjoyable stay for guests.

Wi-Fi
Guests at the Holiday Inn Express Taunton East by IHG, have frequently praised the quality of the wifi available at the hotel. Many reviews note the good, strong and reliable wifi connection in the rooms as well as excellent overall availability. The free wifi is often highlighted, as it works great and generally provides a seamless internet experience for guests. Kids also enjoyed using the wifi, which underscores its user-friendliness.

However, there are occasional mentions of issues, such as problems connecting devices to the network and some reports of inconsistent signal strength. Despite these minor hiccups, the general consensus remains positive regarding the wifi service, contributing to the hotel's reputation as a good choice for travelers needing dependable internet access.

Family
The Holiday Inn Express Taunton East by IHG, offers a mixed but generally positive experience for families traveling with children. Many guests appreciated the spacious family rooms that could comfortably accommodate families of varying sizes, including those with up to three children and even pets. The rooms were often described as clean and well-prepared and some families highlighted the extra touches like balloons for the children, which added to the family-friendly atmosphere.

However, there were conflicting opinions about the room sizes; some guests found the family rooms spacious and well-suited for their needs, while others mentioned that the rooms felt cramped, especially when accommodating larger families or if the sofa bed was in use. Despite this, many found the space adequate for short stays and praised the room layouts for being functional and comfortable.

The breakfast at Holiday Inn Express Taunton East received high praise across the board. Descriptions ranged from good to amazing with a hearty and substantial variety that was satisfying for both adults and children. The family-friendly dining environment contributed to an enjoyable start to the day, although a few noted issues with the breakfast area being a bit crowded at times.

The staff and overall service received mixed reviews. While many found the staff to be friendly and helpful, there were specific incidents where service fell short, particularly during breakfast service. Despite these occasional lapses, the hotel's overall family-oriented approach left a positive impression on most visitors.

In summary, Holiday Inn Express Taunton East is a solid option for families looking for functional accommodation with pleasant extras for children and a good breakfast. While there may be occasional space limitations and service hiccups, the hotel's family-friendly amenities and clean rooms make it a favorable choice for a comfortable stay.

3 Star
Holiday Inn Express Taunton East by IHG, offers a reliable and consistent experience befitting its three-star classification. Guests frequently highlight the establishment's excellent value for money, emphasizing that it competes well with other hotels in its category. The hotel's modern decor and typical chain-room aesthetic meet the standard expectations for a three-star facility.

Located conveniently close to the M5, it's an ideal spot for travelers seeking a comfortable rest. The clean and comfortable rooms are a notable plus, providing the essentials that guests anticipate from a hotel of this level. Beds receive mixed reviews with some guests finding them perfectly adequate while others feel they could be improved.

The quality of the breakfast aligns with typical three-star standards, offering adequate, if not outstanding, options. While some guests feel the breakfast could use some enhancement, many appreciate the no-frills approach that suits the hotel's three-star positioning.

In terms of facilities and services, the property maintains a standard that meets but does not exceed expectations for this rating. It delivers a functional experience with no significant surprises, good or bad. Guests familiar with the Holiday Inn chain find that this hotel provides a consistent level of service.

Overall, guests are pleased with their stay, appreciating the property for its reliable three-star hospitality and decent amenities, making it a solid choice for those looking for reasonably priced accommodation with a comfortable and predictable quality.

Business
Holiday Inn Express Taunton East by IHG, is well-regarded for its appeal to business travelers. Conveniently located in a business park, the hotel offers a setting that is functional and suited to business needs. With business-friendly amenities and good WiFi, the venue caters effectively to office business usage. Guests find the staff helpful in facilitating a smooth business stay. The rooms are generally quiet and reasonable in size, ensuring a conducive environment for work.

The location of the hotel is particularly favorable, making it a convenient stopover for those traveling between Bristol and Cornwall. While some feedback points out areas for improvement such as partial lift functionality and occasional unavailability of staff, the overall sentiment remains positive. Business travelers appreciate the standard conveniences and overall business-friendly atmosphere, although some find it slightly pricy and wish for more specialized business facilities.

In summary, this hotel makes a well-suited and convenient choice for those on business trips, meeting the essential requirements while maintaining a favorable position in the business travel market.

Accessible
Visitors to the Holiday Inn Express Taunton East, an IHG Hotel, have largely praised the hotel's dedication to accessibility for guests with disabilities. The hotel provides well-designed, comfortable accessible rooms, many located on the ground floor for easy access. Guests mentioned that the accessible amenities are satisfactory with good disabled access throughout the premises.

The hotel’s corridors and rooms are easily navigable with some guests appreciating the convenience of the elevator, although there were occasional issues with the lift being out of order. The wet rooms and bathrooms with handrails were noted positively, though a few found the bathroom doors too narrow. Staff were frequently commended for their helpfulness and assistance, particularly with mobility needs and accommodating elderly and disabled families.

Despite some minor setbacks, such as occasional broken items and the lift sometimes being out of service, the overall service and cleanliness met the accessibility needs of the guests effectively. The hotel’s location is also highlighted as accessible and convenient, making it a friendly choice for those requiring special accommodations.

Dog Friendly
Holiday Inn Express Taunton East by IHG, is favorably recognized for being a highly dog-friendly accommodation. The hotel extends a warm welcome to dogs, providing well-thought-out amenities such as dog beds and welcoming gifts that include treats. Guests have noted that the staff is particularly accommodating and friendly to both dogs and their owners, ensuring a comfortable stay for all.

The hotel is equipped to meet canine needs, featuring good access for dogs into the garden and nearby dog walking areas. This makes it easy for guests traveling with pets to enjoy the open spaces. Additionally, the hotel offers thoughtful amenities like dog waste bins to maintain cleanliness.

There is a clear dog policy in place, which is enforced to keep both pet owners and non-pet owners comfortable. However, dogs are not allowed in the restaurant area, although they can join their owners for breakfast elsewhere in the hotel.

While there is a charge for dogs, some guests have mentioned that this fee can feel expensive. Yet, others appreciate that the hotel allows dogs at no extra charge under certain circumstances. Cleanliness has been noted positively, although there have been occasional mentions of dog hair in the rooms.

Overall, the hotel is praised for being genuinely pet-friendly, making it an excellent choice for those traveling with their furry companions.


No, Holiday Inn Express Taunton East by IHG doesn't have any pool.

No, a spa isn't available at Holiday Inn Express Taunton East by IHG.

Yes, Holiday Inn Express Taunton East by IHG welcomes dogs.

No, parking facilities aren't available at Holiday Inn Express Taunton East by IHG.

No, Holiday Inn Express Taunton East by IHG doesn't have a gym.

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