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Summary of reviewsTaupo Debretts Spa Resort enjoys high praise for its picturesque and tranquil location. Set amidst nature, the resort provides stunning views of Lake Taupo and the surrounding snow-capped mountains. Its proximity to hot pools and various attractions like Huka Falls, alongside easy accessibility, make it a favorite for both families and solo travelers. The peaceful ambiance offers a perfect retreat from the hustle and bustle of daily life, even though some guests mention it’s a short drive from the town center.
Guests generally find the resort's accommodations comfortable and clean. The rooms, whether in chalets, cabins or villas, are spacious and feature modern amenities such as well-equipped kitchens, comfortable beds and heating options ideal for winter stays. The accommodations are described as tidy and well-serviced with many appreciating the private balconies and lovely lake views. However, a few guests have pointed out occasional issues with cleanliness and maintenance, yet these seem to be exceptions rather than the norm.
The resort staff receives accolades for their friendly, supportive and helpful nature. The reception staff, in particular, are noted for their efficiency and welcoming demeanor. While there are isolated mentions of less favorable interactions, the overall sentiment is that the staff significantly enhances the warm and inviting atmosphere of the resort.
The spa facilities at Taupo Debretts are another highlight with guests enjoying the relaxing thermal pools, spa treatments and beautiful nighttime scenery. Families benefit from the water playgrounds and discounted family passes, although some find the extra fees for spa access a bit pricey. Despite this, the overall experience with the spa and pools is highly positive, praised for its comfort and cleanliness.
The resort’s parking facilities are also well-regarded, offering ample and convenient parking spaces, including EV charging points. Although there are occasional issues with availability and tight spots, the majority of guests find the parking to be secure and easy to navigate.
On the downside, breakfast offerings at the resort have mixed reviews with some guests enjoying the meals while others note the absence of breakfast services during their stay. Regarding WiFi, while some guests report a stable and satisfactory connection, others experience issues with speed and reliability.
Beds at the resort are generally viewed as comfortable, catering well to families and larger groups, although some reviews mention the need for mattress upgrades or better pillows.
In summary, Taupo Debretts Spa Resort is celebrated for its beautiful, tranquil setting, clean and spacious accommodations, friendly staff and excellent spa facilities, making it a favored choice for relaxation and family-friendly stays despite minor drawbacks in breakfast offerings and WiFi connectivity. Show more
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Holiday Park near Ski Resorts
As a spa resort with thermal pools, indoor and outdoor swimming pools, and a water park, it offers excellent facilities for relaxation and recovery after a day on the slopes.
Holiday Park with Spa
Taupo Debretts Spa Resort features natural thermal mineral hot springs and a modern Living Waters Spa. The resort combines relaxation with recreational activities, offering a unique New Zealand experience.
Romantic Holiday Park
Taupo Debretts Spa Resort is highly rated for its spa facilities and overall romantic atmosphere. Guests can enjoy the pool area and the relaxing environment, making it a perfect destination for couples.
Holiday Park with Swimming Pool
This spa resort features hot pools and swimming areas. It is a popular choice for those seeking relaxation and thermal spa experiences, making it a strong contender for pool facilities.
Children's Pool Outdoor Pool
Holiday Park with Free Wi-Fi
This holiday park offers free Wi-Fi. Holiday parks often cater to families and travelers who appreciate having internet access for entertainment and planning.
Holiday Park with Parking
Taupo Debretts Spa Resort provides parking facilities. Resorts usually have ample parking space to accommodate a larger number of guests.
EV charging stations
Cheap Holiday Park
Offers basic units with shared facilities, provides choice for all travelers. The resort has pool area.
Accessible Holiday Park
Taupo Debretts Spa Resort is highlighted as having disabled access facilities, including a dedicated wheelchair bathroom with a shower, toilet, hand basin, mirror, and non-slip matting. The resort offers a range of accommodation options and on-site amenities with accessibility in mind.
Holiday Park with EV Charging Stations
This spa resort features EV charging stations. It is a popular choice with a range of amenities, making it suitable for families and those seeking relaxation.
Holiday Park with Outdoor Pool
This holiday park features an outdoor pool and spa facilities. It is a family-friendly location with thermal pools and other activities.
Holiday Park with Children's Pool
This resort features a comprehensive Water Park with an Interactive Warm Water Playground, including a slide, spinning wheels, a water mushroom, and a tipping bucket. It also offers two heated racing hydroslides, alongside various thermal and fresh water pools, providing extensive water-based fun for children.
Boutique-style Holiday Park
Luxury Holiday Park
5-Star Holiday Park
Room Types
ChaletTwo-bedroom chalets are air conditioned with an open plan room, kitchen, bathroom and small deck. All linen is supplied.
Deluxe LodgeThe Deluxe Lodges are air-conditioned and have under floor heating. They have a
kitchen and an outdoor deck. Linen supplied and all beds have electric blankets.
StudioThis Studio has a king sized bed in an open plan room. All linen is supplied. Separate toilet and shower. Fridge, tea and coffee making facilities. Sky TV. Has a small deck where you can sit back and relax.
One-Bedroom ApartmentSpacious apartment with kitchen. All linen supplied and all beds have electric blankets. Behind the apartment is a lovely native bush area with views to the thermal valley below.
Two-Bedroom ApartmentThis self-contained apartment has a full kitchen with a microwave, a hotplate, an electric frying pan and a refrigerator.
VillaThis villa offers stunning views across Lake Taupo and the volcanic mountains. It features a separate dining and living area with a 52-inch plasma-screen TV.
Please note there is no capacity for additional guests.
Standard BungalowThis comfortable bungalow features a patio and a kitchenette with a microwave and a refrigerator.
Please note there is no capacity for additional guests.
Large Standard Cabin with Shared BathroomThis heated cabin features a TV with cable channels and a kitchenette with a fridge, microwave and tea and coffee making facilities. A dining table and free linen is supplied.
Please note that this room has no private bathroom facilities. Guests have access to shared bathroom facilities.
Basic Triple Room with Shared BathroomThis triple room has a patio, seating area and balcony.
Please note that this room has no private bathroom facilities. Guests have access to shared bathroom facilities.
Basic Double Room with Shared BathroomThis basic double room features an electric blanket and a TV with cable channels, including 6 movie channels. It features a table and chairs, small refrigerator, microwave, toaster, and kitchenware. Guests receive discounted prices for use of the Hot Springs.
Please note that this room has no private bathroom or kitchen. Guests have access to shared facilities located next to this room.
Family RoomIn the fully equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. This air-conditioned family room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit offers 3 beds.
Studio ChaletThis Studio chalet is air conditioned. It has a king sized bed in an open plan room. All linen is supplied. Separate toilet and shower. Fridge, tea and coffee making facilities. Sky TV
Quadruple Room with Shared BathroomThis quadruple room features a sofa, electric kettle and patio.
Please note that this room has no private bathroom facilities. Guests have access to shared bathroom facilities.
Deluxe Three-Bedroom ChaletBoasting a private entrance, this air-conditioned chalet features 1 living room, 3 separate bedrooms and 2 bathrooms with a shower. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. Featuring a terrace with lake views, this chalet also features a washing machine and a flat-screen TV with satellite channels. The unit has 5 beds.
Executive StudioIn the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned studio is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit has 3 beds.
Superior Double RoomThe well-equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious double room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 4 beds.
Guest Reviews
8.3
Very Good
Location
The Taupo Debretts Spa Resort is celebrated for its stunning location, surrounded by nature in a picturesque setting. Guests appreciate its proximity to the renowned hot pools and thermal baths, making it a prime spot to unwind. The resort is situated conveniently near the town of Taupo, offering easy access to various attractions, shops and restaurants, although some note it's a short drive from the town center.
The resort provides a peaceful ambiance, ideal for families and those seeking relaxation. It's also practical and straightforward to find with ample parking space and easy accessibility to nearby amenities and facilities. Guests particularly enjoy the incredible views of Lake Taupo and the snow-capped mountains from the accommodations, adding to the overall charm of the location.
While some guests mention the distance from the main town as a slight drawback, the serene environment and the beautiful natural surroundings more than compensate for it. The proximity to key tourist attractions like Huka Falls and the availability of free parking enhance the travel experience, making it a great base for exploring the region.
Overall, the Taupo Debretts Spa Resort is highly valued for its excellent location, offering a desirable mix of tranquility and convenience, making it a favored choice for both families and individual travelers.
Breakfast
Recent guest reviews of Taupo Debretts Spa Resort highlight a mixed experience regarding breakfast offerings. Positive feedback includes praise for a "10/10 breakfast" and a "yummy salad for lunch, then breakfast the next morning," suggesting that when available, the meals can be quite enjoyable. However, several guests noted the absence of breakfast services, mentioning that it was not included or accessible during their stay with phrases like "no breakfast included," "the cafe wasn’t open," and "there was no breakfast." Additionally, some guests expressed a desire for more food options, mentioning that "a variety of cereals would be good" and recommending the inclusion of an on-site restaurant. Overall, while some guests had a pleasant dining experience, others faced challenges due to limited breakfast availability.
Rooms
Taupo Debretts Spa Resort's guest accommodations seem to impress with their ample space and cleanliness. Many guests found the rooms spacious, whether staying in a chalet, cabin or villa. Cleanliness was a consistent highlight with many describing their rooms as tidy, super clean and well-serviced. The resort's accommodations also offer practical amenities like well-equipped kitchens, comfortable beds and useful facilities such as drying racks and sizable fridges.
Comfort and modernity are noticeable as well with rooms featuring heating options like heat pumps and underfloor heating, making them ideal for a winter vacation. The modern decor and furnishing, along with the inclusion of televisions and functional kitchenettes, enhance the cozy atmosphere. Guests appreciated the excellent layout of the rooms with private balconies and lovely lake views as added bonuses.
Families, in particular, found the resort accommodating with units providing ample sleeping options and additional amenities like play areas for children. The availability of multiple room configurations, including two-bedroom units, is noted as especially convenient for larger groups.
Despite overall positive reviews, some guests pointed out minor issues like outdated decor, lack of cleanliness in a few cases and occasional maintenance problems such as broken items or thin walls in cabin-style accommodations. However, these negatives did not seem to overshadow the overall positive experience for most visitors.
Guests consistently mentioned the resort's prime location, peaceful surroundings and the added benefit of access to relaxing thermal pools. With clean, comfortable and spacious rooms, Taupo Debretts Spa Resort seems to offer a pleasant stay for both families and solo travelers.
Beds
The beds at Taupo Debretts Spa Resort garner varied opinions from guests, but the majority tend toward positive experiences. Many visitors note the beds as very comfortable, often emphasizing the comfort of larger-sized beds and super comfy king-sized options. Families appreciate the practical bedding arrangements that cater to different group sizes, including children.
Nonetheless, some guests found the mattresses too thin or in need of replacement with occasional mentions of beds being either too soft or too firm for their liking. The pillows also receive mixed reviews, described as too soft or too flat by some, impacting overall comfort.
Certain beds show signs of wear and tear, like sagging or being worn out, but despite these drawbacks, numerous reviews highlight the overall comfort and cleanliness of the bedding. For those who value a cozy sleep experience, many find the beds to be a restful retreat, supplemented by positive notes on the additional amenities and facilities at the resort.
In conclusion, while there are instances of discomfort and the need for updates, the beds at Taupo Debretts Spa Resort generally provide a comfortable sleeping experience that many guests appreciate during their stay.
Cleanliness
Taupo Debretts Spa Resort offers a mixture of experiences when it comes to cleanliness. Many guests praised their accommodations for being clean, tidy and well-maintained. Several reviewers described their rooms and cabins as spotless, spacious and comfortable with modern amenities and good upkeep. Shared facilities, such as bathrooms and the on-site hot pools, were frequently complimented for their cleanliness and convenience.
However, some reviews also point out various cleanliness issues that detracted from their overall experience. These include isolated instances of uncleaned microwaves, carpets with stains, dusty surfaces and residual marks in bathrooms. Certain areas, such as communal kitchens and outdoor spaces, sometimes needed more meticulous cleaning. Specific complaints included leftover items from previous guests, mold and unvacuumed floors, which indicate that attention to detail in housekeeping can be inconsistent.
Despite these drawbacks, the majority of guests found their stay satisfactory due to the clean and well-maintained facilities, friendly staff and the added comfort of features like clean towels delivered daily and well-arranged rooms. The hot pools and overall beautiful surroundings further enhance the appeal of the resort. Overall, while there's room for improvement in cleaning practices, the general consensus leans towards a positive experience at Taupo Debretts Spa Resort.
Staff
Visitors to Taupo Debretts Spa Resort consistently praise the high quality of service and hospitality provided by the staff. The staff is frequently described as friendly, supportive and incredibly helpful, often going above and beyond to ensure guests have a pleasant stay. Reception staff received specific accolades for their efficiency and welcoming demeanor, as evidenced by their detailed communication and accommodating nature, including offering free room upgrades and complimentary passes.
Many guests also noted the staff's attentiveness and willingness to assist with various issues, highlighting their quick response to requests and proactive problem-solving. The pool staff, in particular, were mentioned for both their friendliness and attentiveness, although there were a few instances where their enthusiasm fell short. Conversely, some guests experienced less favorable interactions with a few remarks about staff being uninterested or rushed.
Nevertheless, the overwhelming consensus is that the staff at Taupo Debretts Spa Resort contribute significantly to a warm and inviting atmosphere, enhancing the overall guest experience. The commitment to excellent customer service and the genuine friendliness of the team leave a lasting impression on visitors, who often commended the positive and professional service they received throughout their stay.
Wi-Fi
Taupo Debretts Spa Resort offers free WiFi throughout the property with many guests acknowledging its availability. Some noted that the WiFi connection was excellent, stable and consistently good, while others appreciated that it was useful and worked overall. However, several guests experienced issues, describing the WiFi as slow, unreliable or difficult to connect with some unable to access it during their stay. Despite these challenges, the presence of complimentary WiFi remains a positive aspect for many. Additionally, TVs are provided in the rooms, although some guests reported issues with picture quality and the lack of a channel guide.
Spa
Taupo Debretts Spa Resort receives high praise for its extensive spa and pool facilities, consistently described as excellent, relaxing and amazing. Visitors appreciate the convenience of having hot pools and spa treatments directly onsite, such as massages, mud facials and the invigorating Revival treatment. Many comment positively on the comfort and cleanliness of the spa areas, highlighting the helpful and friendly staff.
The thermal pools and private pool options are standout features, offering guests a soothing and rejuvenating experience. The beautiful nighttime scenery and tranquil setting further enhance the relaxation experience. Families find the amenities appealing with great water playgrounds for children and discounted family passes for extended access to the pools.
Despite the enthusiastic reviews, some guests mention the additional entry fees for the spa and hot pools, indicating it would be better if these were included in the accommodation price. A few noted that the spa reception could be friendlier and that private pools were occasionally not as inviting. However, the overall sentiment remains highly favorable with many guests loving the spa, pools and the treatments available, making it a fantastic spot for relaxation and rejuvenation in Taupo.
Pool
Taupo Debretts Spa Resort's pool facilities have garnered a mainly positive response from guests, largely owing to the presence of hot pools that many found to be a highlight of their stay. The hot thermal pools were often described as amazing, clean and relaxing, making them a great spot for unwinding after a long day. The multiple hot pools catered to both adults and children, offering a fun and soothing experience for the entire family. Some guests relished the heated outdoor pool and enjoyed discounted entry to the thermal pools, adding value to their visit.
The water park with slides was a big hit among children and the playground facilities provided extra entertainment. However, there were limitations, such as some attractions being closed for renovations and occasional issues with cleanliness and maintenance. Some guests felt that the pool areas looked a bit run down and could benefit from updates. Additionally, several reviewers mentioned that access to the pools was not included in the stay and came at an extra cost, which they found expensive.
Despite these downsides, the overall sentiment towards the thermal and spa pools remained positive, especially for their relaxing ambiance and therapeutic properties. The variety of pools, along with the accommodating staff, contributed to a pleasant and enjoyable experience for many visitors.
Parking
Taupo Debretts Spa Resort offers a variety of parking options that cater well to guests' needs. The majority of reviews highlight ample parking space across the property with many guests appreciating the convenience of parking right outside their accommodations, such as chalets, cabins and studios. The resort provides both designated and secured parking spaces, ensuring peace of mind for travelers.
The proximity of parking to key facilities like reception and thermal pools is frequently noted, adding to the overall ease of access around the property. The parking areas are described as easy to navigate with many spaces being free of charge.
While there are instances of limited parking availability and occasional issues with tight spots for larger vehicles, the general sentiment indicates that the parking facilities are well-maintained and offer plenty of space for most visitors.
Overall, the resort's parking solutions are deemed convenient, secure and accommodating, contributing positively to the guest experience.
EV charging stations
Taupo Debretts Spa Resort offers several convenient and accessible EV charging points for guests with electric vehicles. Many have remarked on the environmentally friendly and green parking setup, which includes easily found and clean charging spaces near key areas like the reception and pool. The resort's facilities for EV charging are considered great and well-maintained, enhancing its appeal for eco-conscious travelers. While there have been occasional issues with chargers being out of action, these seem to be the exception rather than the rule. Overall, guests appreciate the handy and friendly service, making it a reliable stop for those needing to recharge their vehicles during their stay.
Ski
Taupo Debretts Spa Resort is highly praised for its extensive hot pool facilities, which include various thermal and private pools. Guests have enjoyed soaking in the natural thermal waters and have highlighted the convenience of nearby hot pools as a fantastic feature. The ease of access to these thermal pools adds to the resort's appeal, providing a relaxing retreat after a day of skiing. The friendly atmosphere around the thermal waters contributes to an overall positive experience.
Accessible
Taupo Debretts Spa Resort offers a generally accessible experience for guests, including those with disabilities. The accessible location and accessible rooms cater well to varied needs, making it easy for all guests to enjoy the resort's amenities. Facilities are within easy reach, providing convenient access to essential services. The resort ensures good access to rooms and ample parking space, which is a significant plus for guests with mobility challenges. The pool area enjoys praise for its user-friendly design, though some found access to the pools slightly challenging due to steep areas. Despite this, the separate rooms and great pool settings contribute to a positive and accessible environment overall. The resort could benefit from extending pool hours for special events and ensuring availability of spa treatments to enhance guest satisfaction further.
Children's Pool
Taupo Debretts Spa Resort boasts a range of excellent facilities for children, making it a family-friendly destination. The property features a fantastic water park and thermal pools that provide enjoyable swimming experiences for kids with both naturally heated and cooler chlorinated options available. Parents will appreciate the child-sized pools and the convenience of nearby toilets.
Children can enjoy multiple on-site attractions, including a large, clean playground equipped with bouncing pillows and a trampoline and a well-loved hydro slide. The warm water playground particularly stands out, ensuring kids are kept warm and entertained.
Despite a few minor issues, such as occasional overcrowding in the children’s pool area and the need for updates, the overall pool setting is well-received. The family-friendly atmosphere and thoughtful amenities make it a great value for money, especially for families and seniors. The combination of various pools and play areas ensures that children have a fun and memorable experience at Taupo Debretts Spa Resort.
Outdoor Pool
Taupo Debretts Spa Resort's outdoor pool offerings have received commendable feedback from guests. The heated outdoor pool and thermal heated pools provide a delightful experience, perfect for a day of relaxation. While the pools are not included in the room rate and have some weight restrictions, families can benefit from a reasonably priced family pass. The pool area, described as great and well-kept, features a lovely pavilion and a well-maintained setting complete with seating and poolside entertainment.
Guests have particularly enjoyed the facilities designed for children's enjoyment, including the playground and bouncing cushion. Despite occasional crowding, the pools remain a highlight, praised for being clean and organized with a variety of temperature options between 37-41 degrees Celsius. The outdoor pool setting is noted for being fantastic, offering a relaxing environment for all ages.
Luxury
Nestled in the heart of Taupo, Debretts Spa Resort offers a luxurious escape for those seeking a relaxing retreat. Drawing high expectations, the resort doesn't disappoint with its lovely accommodations that exude warmth and comfort. Guests are treated to a range of indulgent spa experiences, including rejuvenating revival treatments and the soothing manuka facial. The thermal pool entry adds an extra layer of tranquility to the stay, creating a serene atmosphere. With its excellent spa venues and top-notch service, the resort repeatedly leaves a lasting impression. For those in search of luxury combined with relaxation, Taupo Debretts Spa Resort stands out as an excellent choice.
Romantic
Taupo Debretts Spa Resort offers a romantic retreat with its king beds and tranquil, beautiful surroundings. Guests appreciated the special romantic touches, including manuka mud facials and various spa treatments like massages and romantic revival treatments. The serene spa area was a highlight and many enjoyed the pool and lovely views. The resort's peaceful and relaxing atmosphere, combined with proximity to all amenities, made it an ideal getaway for those seeking a romantic and rejuvenating experience.
Yes, Taupo Debretts Spa Resort has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
Yes, a spa is available at Taupo Debretts Spa Resort.
No, Taupo Debretts Spa Resort doesn't allow dogs.
Yes, parking facilities are available at Taupo Debretts Spa Resort.