Citadel Express

Tbilisi 41.68884800, 44.80855700 , Nearby Orpiri Deadend 5 (Show on Map)
8.9
Excellent


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Summary of reviewsCitadel Express in Tbilisi is widely celebrated for its exceptional location and captivating views. Nestled under Narikala fortress, it offers guests panoramic vistas and convenient access to historical and cultural sites. The hotel's central yet tranquil setting allows visitors to explore the vibrant old town on foot, with cafes, bars, and shops just steps away. While some note the steep access road, the breathtaking views and welcoming staff more than compensates for the climb.

One of the standout features is the breakfast experience, which combines abundant international choices with traditional Georgian dishes, served amidst stunning scenery from the veranda. Guests praise the delicious variety, complemented by the friendly and attentive demeanor of the staff. This fusion of flavors and the scenic dining ambiance often leads to Citadel Express being recognized for offering one of the best breakfasts in Tbilisi.

The rooms, although cozy, provide stunning views and convenient amenities such as a refrigerator and tea/coffee facilities. They are consistently clean and well-maintained, thanks to diligent housekeeping. Some guests note the need for refurbishments and temperature control improvements, but overall cleanliness and inviting comfort prevail.

The exceptional staff, known for their warmth and Georgian hospitality, further enhance the visit. Every interaction, from check-in to breakfast service, highlights the team's dedication to guest satisfaction. Despite the firmness of the mattresses, which some find challenging, the hotel provides a reliable and charming base for travelers seeking to experience Tbilisi's allure.

Overall, Citadel Express delivers a delightful stay characterized by its picturesque setting, excellent service, and memorable culinary experiences, making it a preferred choice for visitors appreciating comfort, convenience, and hospitality.
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Categories
Guest House for Adults Only

Small Guest House

4-Star Guest House

Room Types
Standard Double Room This 18 m² double room has air conditioning, flat-screen TV, toaster, dining area and electric kettle.

Small Double Room This 15 m² double room has air conditioning, flat-screen TV, toaster, dining area and electric kettle.

Guest Reviews
8.9
Excellent
Location
Nestled in the heart of Tbilisi's old town, Citadel Express boasts an enviable location, offering travelers proximity to the city's rich historical and cultural sites. Positioned on a hill under the Narikala fortress, visitors are treated to breathtaking, panoramic views that capture the essence of Tbilisi’s charm. Its central location means that everything from souvenir shops to cafes and bars is conveniently nearby, making it the ideal base for exploring the city on foot.

The hotel’s elevated position provides a quiet retreat despite its centrality, allowing guests to unwind while still being immersed in the vibrant heart of tourist Tbilisi. Guests have frequently praised the location as 'perfect' and 'magnificent,' with easy access to the city's landmarks just a few steps away. The stunning views from the windows and terraces of Citadel Express add to the fairy tale-like experience, ensuring an unforgettable stay.

While some might find the road up to the hotel a bit steep, the unbeatable views and convenient access to the old town more than compensate for the climb. With a welcoming staff and delicious breakfasts enhancing the experience, Citadel Express delivers a harmonious blend of comfort and convenience against the backdrop of one of the most picturesque settings in Tbilisi.

Breakfast
Citadel Express in Tbilisi emerges as a breakfast haven, offering a culinary experience that combines local flavors with international dishes. Guests are treated to a magnificent breakfast buffet that boasts a rich variety, including an array of vegetables, salads, eggs, sausages, cheeses, cold cuts, and pastries, supplemented by coffee, tea, and juices. The hotel's breakfast offerings are praised for their delicious and abundant selections, ensuring that there's something for every taste.

One of the standout features is the dining ambiance, where breakfasts are complemented by breathtaking views of the city from the veranda. This alfresco setting enhances the overall experience, making breakfast not just a meal but a delightful start to the day. The staff at Citadel Express are noted for their friendliness and attentiveness, contributing to the warm and welcoming atmosphere.

Moreover, Citadel Express excels in incorporating traditional Georgian dishes into its breakfast menu, allowing guests to savor the local culinary flair alongside familiar continental choices. This fusion creates a unique and memorable dining experience that guests rave about, often citing it as the best breakfast they've experienced in Tbilisi.

Overall, the breakfast at Citadel Express is characterized by its taste, variety, and exceptional quality, making it a compelling perk of staying at this conveniently located hotel in the heart of Tbilisi.

Rooms
The rooms at Citadel Express offer a blend of both strengths and areas for improvement, as reflected in recent guest reviews. One of the standout features is the breathtaking view, offering stunning vistas over the old town, making it an ideal spot for those who appreciate picturesque scenery from their windows. Guests commonly describe the rooms as clean, cozy, and equipped with convenient amenities like slippers, a small refrigerator, tea/coffee facilities, a kettle, and a microwave.

Spaciousness is noted in some reviews, though many mention the rooms are on the smaller side, with cozy charm but occasionally cramped due to vaulted ceilings. Daily cleaning services maintain a good standard of cleanliness throughout the hotel. However, some reviews point out that the rooms could benefit from renovations, as signs of wear and outdated furniture are apparent in certain areas.

Comfort levels of the beds and mattresses vary, with several guests finding them too firm for their liking. Temperature control seems to present an issue, with reports of rooms being cold, exacerbated by broken towel warmers in some bathrooms, leading to dampness and mold concerns.

Given its hillside location, guests should prepare for a rather steep climb to reach the hotel, as well as stairs within the premises. This location does, however, contribute to the remarkable views that many enjoy. Despite some drawbacks, including the need for refurbishments, the overall comfort and cleanliness make it a viable choice for travelers seeking convenience and a memorable view.

Beds
In the heart of the city's vibrant hustle and bustle lies Citadel Express, a hotel that has garnered diverse opinions regarding the comfort of its beds. While some guests have found a degree of comfort and rated the bed a perfect 10, the prevailing sentiment suggests a mattress experience that leans toward the firmer side. Many visitors describe the beds as quite hard, akin to sleeping on a floor or a mat, which can be a unique preference for those who enjoy a more solid sleeping surface. However, others found this level of firmness less accommodating, noting discomfort after consecutive nights. Despite the varied feedback, it's clear that for travelers who appreciate a firm mattress, Citadel Express could offer the snug sleep they seek amid the exciting city sounds.

Cleanliness
Citadel Express has garnered praise for its commendable cleanliness and attentive service. Guests frequently highlight tidiness, emphasizing that rooms are consistently clean and cozy with daily housekeeping. Clean linens, comfortable mattresses, and regular towel changes are a standard practice, alongside restocked amenities, including toiletries, tea, coffee, and water. The actively responsible staff adds to the overall hospitality experience, leaving rooms fresh and inviting day after day.

The hotel is well-regarded for its delicious breakfasts, further complemented by a scenic view of Tbilisi from select rooms, enhancing the stay for many visitors. While some minor issues with bathrooms were noted, including occasional plumbing concerns and mold, the overall sentiment remains favorable due to the constant upkeep and responsive personnel. Although certain areas outside the hotel might lack maintenance, guests appreciate the overall quiet and cleanliness within, making Citadel Express a reliable choice for travelers seeking comfort and attentiveness.

Staff
Visitors to Citadel Express have consistently praised the hotel for its exceptional staff. Guests were welcomed with warmth and friendliness, reflecting the best of Georgian hospitality. The reception desk, operating round-the-clock, offered a seamless check-in experience, with staff always ready to assist. Many reviews emphasized the attentiveness and kindness of the hotel team, from the night shift receptionist to the breakfast waitress who ensured guests left with a smile and a delicious to-go meal.

Special mentions were given to specific staff members like the receptionist Givi and the charming breakfast attendant, who displayed professionalism and a supportive approach. The hotel's hospitable environment extended beyond the reception; the cleaning crew received commendations for their professionalism and dedication to keeping the premises immaculate.

The culinary team, including the sweet and friendly chef, contributed to an enjoyable stay by providing remarkable breakfasts that stood out in guest reviews. Whether assisting with special requests or accommodating late check-outs, Citadel Express employees consistently demonstrated a helpful, courteous, and warm-hearted demeanor. Their welcoming attitude left a lasting impression, positioning the hotel as a preferred choice for those appreciating outstanding service in a beautiful area.

3 Star
Citadel Express offers a wonderful retreat with its stunning mountainous location, providing breathtaking views that make the uphill journey worthwhile. While not all taxis can reach the hotel and the incline may be challenging for those with mobility issues, these are considered minor inconveniences given the overall experience. Visitors consistently praise the dedicated and passionate staff, evident in the exceptional service they receive. Although no specific details were found related to its three-star rating, the hotel consistently meets the expectations of its guests, who express high satisfaction with their stay.


No, Citadel Express doesn't have any pool.

No, a spa isn't available at Citadel Express.

No, Citadel Express doesn't allow dogs.

No, parking facilities aren't available at Citadel Express.

No, Citadel Express doesn't have a gym.

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