Holiday Inn - Tbilisi by IHG
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Summary of reviewsHoliday Inn - Tbilisi by IHG, receives overall positive reviews and is particularly appreciated for its strategic, central location, which, despite being slightly distanced from the Old City, allows for easy access to various parts of Tbilisi via the nearby metro station. The bustling area is filled with restaurants, cafes and shops, making it perfect for both business and leisure travelers, providing a combination of tranquility and convenience.
The hotel's breakfast offerings stand out, frequently praised for their delicious and varied menu that caters to diverse tastes, including elements of Georgian cuisine. The breakfast buffet's quality and the excellent service from the staff enhance the dining experience. However, a few guests pointed out the need for more variety and better replenishment, particularly for vegetarian options.
Dining at the hotel's restaurant receives mixed reviews. While many guests commend the delicious Georgian dishes, low prices and vegan options, there are occasional criticisms regarding food quality, price consistency and presentation, particularly with room service and cocktails.
The rooms are generally deemed clean, modern and comfortable with upper floors offering impressive views of Tbilisi. Although some standard rooms are considered narrow with insufficient storage, the upgraded rooms and executive studios receive high recommendations for their spaciousness and additional amenities. Cleanliness is consistently highlighted as a strong point, though noise insulation and occasional check-in delays have been noted as areas needing improvement.
Exceptional cleanliness throughout the hotel is a recurrent theme in reviews with guests appreciating the spotless rooms, well-maintained public areas, clean gym and swimming pool, contributing to a comfortable stay.
Staff reviews are mixed but lean positively. Most guests find the staff friendly, helpful and professional, specifically noting the attentiveness of the reception team. However, instances of unhelpful or rude behavior and delays in fulfilling requests suggest a need for more consistent service quality.
Free Wi-Fi at the hotel is fast and stable for many guests, though some experience intermittent connections, highlighting occasional reliability issues.
The hotel's spa receives praise for its clean and quiet sauna and excellent massage services, despite some issues with the pool being occasionally unavailable. The gym is well-equipped and spacious, proving to be a valuable amenity for fitness enthusiasts.
For families, the hotel excels with its friendly atmosphere, accommodating staff and well-equipped family rooms. Although not particularly spacious, family rooms include thoughtful features like bunk beds for children. The warm staff and safe, luxurious environment make it a favored choice for family vacations.
Beds are noted for their comfort with soft mattresses and quality pillows, although some guests prefer firmer mattresses and find single beds too small. The availability of king-size options is appreciated by many.
Business travelers find the hotel highly suitable with well-maintained facilities such as conference rooms and a business center. The professional staff, clean and spacious business rooms and central location make it a recommended option for short business trips.
Lastly, the in-house casino is noted for being relatively quiet but still fun, adding to the hotel's appeal for guests looking to unwind.
Overall, Holiday Inn - Tbilisi by IHG, offers a pleasant stay with strategic advantages for both family and business travelers, though it has areas where improvements could enhance the guest experience further.
Categories
The hotel's breakfast offerings stand out, frequently praised for their delicious and varied menu that caters to diverse tastes, including elements of Georgian cuisine. The breakfast buffet's quality and the excellent service from the staff enhance the dining experience. However, a few guests pointed out the need for more variety and better replenishment, particularly for vegetarian options.
Dining at the hotel's restaurant receives mixed reviews. While many guests commend the delicious Georgian dishes, low prices and vegan options, there are occasional criticisms regarding food quality, price consistency and presentation, particularly with room service and cocktails.
The rooms are generally deemed clean, modern and comfortable with upper floors offering impressive views of Tbilisi. Although some standard rooms are considered narrow with insufficient storage, the upgraded rooms and executive studios receive high recommendations for their spaciousness and additional amenities. Cleanliness is consistently highlighted as a strong point, though noise insulation and occasional check-in delays have been noted as areas needing improvement.
Exceptional cleanliness throughout the hotel is a recurrent theme in reviews with guests appreciating the spotless rooms, well-maintained public areas, clean gym and swimming pool, contributing to a comfortable stay.
Staff reviews are mixed but lean positively. Most guests find the staff friendly, helpful and professional, specifically noting the attentiveness of the reception team. However, instances of unhelpful or rude behavior and delays in fulfilling requests suggest a need for more consistent service quality.
Free Wi-Fi at the hotel is fast and stable for many guests, though some experience intermittent connections, highlighting occasional reliability issues.
The hotel's spa receives praise for its clean and quiet sauna and excellent massage services, despite some issues with the pool being occasionally unavailable. The gym is well-equipped and spacious, proving to be a valuable amenity for fitness enthusiasts.
For families, the hotel excels with its friendly atmosphere, accommodating staff and well-equipped family rooms. Although not particularly spacious, family rooms include thoughtful features like bunk beds for children. The warm staff and safe, luxurious environment make it a favored choice for family vacations.
Beds are noted for their comfort with soft mattresses and quality pillows, although some guests prefer firmer mattresses and find single beds too small. The availability of king-size options is appreciated by many.
Business travelers find the hotel highly suitable with well-maintained facilities such as conference rooms and a business center. The professional staff, clean and spacious business rooms and central location make it a recommended option for short business trips.
Lastly, the in-house casino is noted for being relatively quiet but still fun, adding to the hotel's appeal for guests looking to unwind.
Overall, Holiday Inn - Tbilisi by IHG, offers a pleasant stay with strategic advantages for both family and business travelers, though it has areas where improvements could enhance the guest experience further.
Hotel with Spa
The hotel offers a spa with services such as massage, aromatherapy, and reflexology. Guests can also utilize the indoor pool, seasonal outdoor pool, and sauna for relaxation and leisure.
Dog Friendly Hotel
As part of a well-known international chain, this hotel may offer reliable and consistent services for guests with dogs. The hotel's amenities and pet-friendly policies can ensure a comfortable and convenient stay.
Business Hotel
The Holiday Inn Tbilisi has 8 air-conditioned meeting rooms that can host theater-style conferences for up to 250 guests. Wi-Fi is available in all meeting rooms, and there's a 24-hour business center.
Accessible Hotel
This is a barrier-free hotel with wheelchair-accessible facilities. It offers a 'Standard King Room - Disability Access' and provides marked disabled parking spaces for guests.
Hotel with Gym
Features a standard fitness center with essential equipment for a good workout. It's a reliable option for travelers looking to maintain their fitness routine.
Hotel with Outdoor Pool
This Holiday Inn features a refreshing outdoor pool, a full-service spa, a fitness center, and round-the-clock room service, ensuring a comfortable and convenient stay.
Hotel with Heated Pool
As part of the IHG group, this Holiday Inn most likely provides a dependable heated pool. It should offer a family-friendly swimming environment.
Casino Hotel
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Guest Reviews
Located centrally in Tbilisi, the Holiday Inn stands out for its prime location, offering proximity to numerous amenities and city highlights. Despite being distanced from the Old City, the hotel's placement near a metro station facilitates convenient access to various parts of Tbilisi. The area is bustling with restaurants, cafes and shops, making it an ideal spot for guests who enjoy exploring the city. The convenience of nearby grocery stores, fast food outlets and shopping malls enhances the overall stay experience.
The hotel’s vicinity to major streets ensures easy transportation, although some guests noted the necessity of taxis or ride-sharing services to visit tourist sites. Nevertheless, the location is praised for its tranquility and safety, providing a calm retreat while keeping essential services within reach. Guests appreciated the beautiful city and mountain views, adding to the charm of the hotel’s location.
In summary, Holiday Inn Tbilisi is well-placed for both business and leisure travelers, equipped with ample parking and easy access to transportation, making it a strategic and convenient base for exploring the city.
At Holiday Inn - Tbilisi by IHG, guests frequently commend the excellent breakfast offerings. Many praise the delicious and varied menu, highlighting the diversity of options that cater to different tastes including pastries, fruits and eggs cooked to order. The breakfast buffet is particularly noted for its rich selection and excellent quality with elements of Georgian cuisine adding a local flavor to the experience. The service is frequently described as superb with staff going above and beyond to ensure a pleasant dining experience.
While the majority of reviews are positive, a few guests felt that the breakfast could have more variety and be better replenished. Some also noted that vegetarian options were limited. Despite these occasional criticisms, the overall consensus is that the breakfast is a strong point of the hotel, offering a generous and filling start to the day. Whether enjoyed in the restaurant, at the poolside bar with omelettes or delivered to the room, the breakfast experience at Holiday Inn - Tbilisi is generally well-received.
Holiday Inn - Tbilisi by IHG, receives mixed reviews regarding its dinner offerings. On the positive side, guests repeatedly commend the delicious food and beverages available at the restaurant. Many diners appreciate the variety of Georgian dishes served with particular praise for chakhirtma, burgers and Georgian steak. There are additional notes of satisfaction with low prices and the availability of vegan options. Reviewers highlight the excellent presentation and quality of the meals, further complemented by the cooperative and prompt service, especially at the pool and in the restaurant.
Conversely, some guests were less impressed with the dining experience. Instances of disappointing food quality and high price points suggest there is room for improvement in maintaining consistency. Room service food and cocktail presentations have also been flagged as areas needing attention. Despite some criticisms, the overall sentiment indicates that Holiday Inn - Tbilisi offers a generally satisfying dining experience with a few areas to enhance for a consistently excellent guest experience.
The rooms at Holiday Inn Tbilisi, an IHG Hotel, offer a mixed experience but generally meet the needs of travelers with some standout features. Many guests appreciated the cleanliness and modern decor of the rooms, frequently noting spacious and comfortable accommodations, especially on the upper floors, which also provide impressive panoramic views of Tbilisi. Executive studios and upgraded rooms come highly recommended for their expansive areas and additional amenities.
However, a consistent issue noted by guests is the smaller size of the standard rooms. Some found these rooms to be quite narrow and lacking in sufficient facilities and storage space. Noise insulation appears to be another area of concern with several reviews indicating poor soundproofing, which can affect comfort. Despite these drawbacks, the daily room cleaning and amenities like a kettle, coffee maker and good pillows were well-received.
Guests also mentioned the good condition of the bathrooms, appreciating their cleanliness and spaciousness. While many rooms boast modern, stylish furniture, some older rooms could benefit from updates. Despite occasional issues with check-in delays and room availability, the overall feedback highlights the hotel's effort in maintaining clean, cozy and pleasant spaces for its guests.
Holiday Inn - Tbilisi by IHG, seems to provide a mixed experience when it comes to bedding. Most guests find the beds to be exceptionally comfortable, often pointing out the softness of the mattress and the quality of the pillows and sheets. Many reviews highlight the overall comfort of the rooms and beds with several noting the availability of king-size options and large pillows as positive aspects.
However, not all feedback is favorable. A few guests mentioned issues with the softness of the mattress. Some found the single beds to be too small and uncomfortable and others noted that the bedrooms could feel cramped with the bed barely fitting into the space. There were isolated complaints about the bed being dirty or not very comfortable.
Overall, while the majority of guests appreciate the comfort level offered by the beds, there are occasional concerns regarding bed size and firmness, particularly for those who prefer a harder mattress or who book single-bed rooms.
Holiday Inn - Tbilisi by IHG, consistently impresses guests with its outstanding cleanliness. The hotel, described as modern, stylish and well-maintained, ensures that rooms are spotless and appealing, contributing to a clean and comfortable stay. Guests often highlight the hotel's large and orderly spaces, including a clean and relaxing gym and a well-kept swimming pool area.
The cleanliness extends throughout the entire establishment, from the public areas to the individual guest rooms, making the hotel a fresh and tidy destination. Despite a few negative mentions of inconsistent cleaning services and lower water pressure in some rooms, the overall impression suggests a high standard of hygiene and regular maintenance.
Moreover, the hotel’s convenient location close to shops and amenities, combined with the attentive behavior of staff, enhances the guest experience. Visitors also appreciate the peaceful atmosphere and the modern European vibe that the hotel exudes. In summary, Holiday Inn - Tbilisi stands out for its exceptional cleanliness and guest care, making it a recommended choice for a pleasant stay.
'Holiday Inn - Tbilisi by IHG' has garnered mixed reviews regarding its staff with a noticeable emphasis on their friendliness and helpfulness. Many guests praised the hotel staff for being kind, courteous and distinguished in their treatment. Reception staff were often described as polite, welcoming and efficient with several particularly great experiences highlighted by individual guests. Attentiveness and responsiveness were recurrent themes and the staff's ability to handle problems quickly and efficiently was appreciated. Special mentions were given to certain staff members for their exceptional service.
However, there were also criticisms regarding the professionalism and demeanor of the staff. Some guests experienced unhelpful or rude behavior, particularly from reception staff, which contrasted starkly with the positive experiences reported by others. A few instances of poor attitude and lack of competence were noted, along with frustrations over the delay in fulfilling requests and inconsistencies in service quality. Language barriers posed minor issues as not all staff members could communicate in Russian or English effectively.
Overall, while the majority of guests found the staff at Holiday Inn - Tbilisi friendly, helpful and professional, there were notable exceptions that highlight areas for improvement in consistency and training.
Holiday Inn - Tbilisi offers free Wi-Fi to its guests with several reviews highlighting it as fast, stable and working well. However, there are also mentions of weak connections and inefficient service in some areas of the hotel, particularly on certain floors. While many guests experienced good and uninterrupted internet, others found the Wi-Fi to be slow or even non-existent at times. Despite the mixed feedback, the hotel's internet service has its positive points but may occasionally face reliability issues.
Holiday Inn - Tbilisi by IHG, features a spa that holds a mix of reviews. Guests have found the sauna to be very good, appreciating its cleanliness and the quiet atmosphere. The sauna is conveniently located right in the locker room, making it easily accessible. The massage services provided at the spa are praised for being excellent, comfortable and clean. While some guests were pleased with the overall spa area and gym facilities, the pool has drawn negative feedback due to instances where it was shut down or not working. However, others have noted the pool and sauna to be in good condition when operational. Overall, the spa facilities offer a modest yet satisfactory experience despite some occasional issues with the pool.
The gym at the Holiday Inn - Tbilisi by IHG, is frequently praised for being spacious and well-equipped, offering a positive experience for fitness enthusiasts. Guests appreciate the convenience of having a 24/7 facility within the hotel. While some mention that the gym could benefit from renovation, the general sentiment remains favorable, highlighting the availability and quality of equipment. Overall, the gym is considered a valuable amenity that caters well to the needs of travelers looking to maintain their fitness routines.
Holiday Inn - Tbilisi by IHG, is widely praised for its family-friendly atmosphere, making it an ideal choice for those traveling with children. Guests consistently highlight the warm and accommodating nature of the reception staff, who go the extra mile to ensure families feel welcome and satisfied. This includes thoughtful touches like surprising children on their birthdays and accommodating specific family needs.
The family rooms, although noted to be not particularly spacious, are well-equipped and clean. They even include features like bunk beds that are perfect for younger guests. While there were some minor inconveniences such as the absence of bidets and luggage services, the hotel staff provides alternative arrangements to mitigate any discomfort.
Safety is a priority here and the hotel has implemented important measures to ensure guests' well-being. The swimming pool is a popular spot for families, offering a relaxing place for both parents and children.
The overall environment of the hotel is luxurious and beautiful, contributing to a pleasant stay. While there may be occasional language barriers with some staff members, the politeness and friendliness of the team leave a positive impression. Breakfast is varied and accommodates changes, further enhancing the family-friendly experience.
Despite minor drawbacks, Holiday Inn - Tbilisi earns high recommendations from guests for family travels, making it a perfect destination for a memorable family vacation.
Conveniently located in Tbilisi, Holiday Inn - an IHG Hotel stands out as an excellent choice for business travelers. The hotel is praised for its well-maintained business facilities, including conference rooms and a business center that cater efficiently to professional needs. The executive lounge offers a great space for business guests to relax and work.
Although some basic amenities like hygiene kits and fresh towels were missing, the general sentiment remains positive thanks to the professional and helpful staff who assist with check-in and check-out processes. Many guests have noted the hotel's value for money, complimenting the spacious, clean and beautifully designed business rooms that offer a conducive environment for work-related tasks.
The hotel also benefits from its central location, making it an ideal option for short business trips. With available discounts for business customers and occasional executive room upgrades, it further cements its reputation as a business-friendly establishment. Overall, the high-level service experience and quiet working spaces contribute to making Holiday Inn - Tbilisi a highly recommended option for business stays.
Holiday Inn - Tbilisi by IHG, features an in-house casino that guests often find impressive and fun. The casino is noted for being relatively quiet compared to other gambling venues, offering a distinct atmosphere for those looking to enjoy some leisure gaming. While the casino area itself is well-maintained and consistently clean, some guests experienced crowding in the lobby due to the presence of the casino.
There were, however, a few criticisms noted. The smoking rooms within the casino were mentioned as being somewhat small. Additionally, some guests faced inconvenience when the casino closed suddenly without prior notice and there were mentions of dismissive behavior from the staff.
Despite these points, many guests described their time in the casino positively, marking it as a notable and entertaining feature of the hotel.
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Location
The hotel’s vicinity to major streets ensures easy transportation, although some guests noted the necessity of taxis or ride-sharing services to visit tourist sites. Nevertheless, the location is praised for its tranquility and safety, providing a calm retreat while keeping essential services within reach. Guests appreciated the beautiful city and mountain views, adding to the charm of the hotel’s location.
In summary, Holiday Inn Tbilisi is well-placed for both business and leisure travelers, equipped with ample parking and easy access to transportation, making it a strategic and convenient base for exploring the city.
Breakfast
While the majority of reviews are positive, a few guests felt that the breakfast could have more variety and be better replenished. Some also noted that vegetarian options were limited. Despite these occasional criticisms, the overall consensus is that the breakfast is a strong point of the hotel, offering a generous and filling start to the day. Whether enjoyed in the restaurant, at the poolside bar with omelettes or delivered to the room, the breakfast experience at Holiday Inn - Tbilisi is generally well-received.
Dinner
Conversely, some guests were less impressed with the dining experience. Instances of disappointing food quality and high price points suggest there is room for improvement in maintaining consistency. Room service food and cocktail presentations have also been flagged as areas needing attention. Despite some criticisms, the overall sentiment indicates that Holiday Inn - Tbilisi offers a generally satisfying dining experience with a few areas to enhance for a consistently excellent guest experience.
Rooms
However, a consistent issue noted by guests is the smaller size of the standard rooms. Some found these rooms to be quite narrow and lacking in sufficient facilities and storage space. Noise insulation appears to be another area of concern with several reviews indicating poor soundproofing, which can affect comfort. Despite these drawbacks, the daily room cleaning and amenities like a kettle, coffee maker and good pillows were well-received.
Guests also mentioned the good condition of the bathrooms, appreciating their cleanliness and spaciousness. While many rooms boast modern, stylish furniture, some older rooms could benefit from updates. Despite occasional issues with check-in delays and room availability, the overall feedback highlights the hotel's effort in maintaining clean, cozy and pleasant spaces for its guests.
Beds
However, not all feedback is favorable. A few guests mentioned issues with the softness of the mattress. Some found the single beds to be too small and uncomfortable and others noted that the bedrooms could feel cramped with the bed barely fitting into the space. There were isolated complaints about the bed being dirty or not very comfortable.
Overall, while the majority of guests appreciate the comfort level offered by the beds, there are occasional concerns regarding bed size and firmness, particularly for those who prefer a harder mattress or who book single-bed rooms.
Cleanliness
The cleanliness extends throughout the entire establishment, from the public areas to the individual guest rooms, making the hotel a fresh and tidy destination. Despite a few negative mentions of inconsistent cleaning services and lower water pressure in some rooms, the overall impression suggests a high standard of hygiene and regular maintenance.
Moreover, the hotel’s convenient location close to shops and amenities, combined with the attentive behavior of staff, enhances the guest experience. Visitors also appreciate the peaceful atmosphere and the modern European vibe that the hotel exudes. In summary, Holiday Inn - Tbilisi stands out for its exceptional cleanliness and guest care, making it a recommended choice for a pleasant stay.
Staff
However, there were also criticisms regarding the professionalism and demeanor of the staff. Some guests experienced unhelpful or rude behavior, particularly from reception staff, which contrasted starkly with the positive experiences reported by others. A few instances of poor attitude and lack of competence were noted, along with frustrations over the delay in fulfilling requests and inconsistencies in service quality. Language barriers posed minor issues as not all staff members could communicate in Russian or English effectively.
Overall, while the majority of guests found the staff at Holiday Inn - Tbilisi friendly, helpful and professional, there were notable exceptions that highlight areas for improvement in consistency and training.
Wi-Fi
Spa
Gym
Family
The family rooms, although noted to be not particularly spacious, are well-equipped and clean. They even include features like bunk beds that are perfect for younger guests. While there were some minor inconveniences such as the absence of bidets and luggage services, the hotel staff provides alternative arrangements to mitigate any discomfort.
Safety is a priority here and the hotel has implemented important measures to ensure guests' well-being. The swimming pool is a popular spot for families, offering a relaxing place for both parents and children.
The overall environment of the hotel is luxurious and beautiful, contributing to a pleasant stay. While there may be occasional language barriers with some staff members, the politeness and friendliness of the team leave a positive impression. Breakfast is varied and accommodates changes, further enhancing the family-friendly experience.
Despite minor drawbacks, Holiday Inn - Tbilisi earns high recommendations from guests for family travels, making it a perfect destination for a memorable family vacation.
Business
Although some basic amenities like hygiene kits and fresh towels were missing, the general sentiment remains positive thanks to the professional and helpful staff who assist with check-in and check-out processes. Many guests have noted the hotel's value for money, complimenting the spacious, clean and beautifully designed business rooms that offer a conducive environment for work-related tasks.
The hotel also benefits from its central location, making it an ideal option for short business trips. With available discounts for business customers and occasional executive room upgrades, it further cements its reputation as a business-friendly establishment. Overall, the high-level service experience and quiet working spaces contribute to making Holiday Inn - Tbilisi a highly recommended option for business stays.
Casino
There were, however, a few criticisms noted. The smoking rooms within the casino were mentioned as being somewhat small. Additionally, some guests faced inconvenience when the casino closed suddenly without prior notice and there were mentions of dismissive behavior from the staff.
Despite these points, many guests described their time in the casino positively, marking it as a notable and entertaining feature of the hotel.
Yes, Holiday Inn - Tbilisi by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
Yes, a spa is available at Holiday Inn - Tbilisi by IHG.
Yes, Holiday Inn - Tbilisi by IHG welcomes dogs.
No, parking facilities aren't available at Holiday Inn - Tbilisi by IHG.
Yes, Holiday Inn - Tbilisi by IHG has a gym.
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