Tbilisi Saburtalo Hotel by Mercure

Tbilisi 41.72610000, 44.76374600 , 15 Kazbegi Ave (Show on Map)
9.1
Excellent


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1 room2 guests 1 room, 2 guests
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Summary of reviewsTbilisi Saburtalo Hotel by Mercure is a delightful choice for travelers seeking comfort and tranquility in Tbilisi, nestled in a charming district that balances peacefulness with proximity to essential amenities. The hotel's location, while a bit removed from the bustling city center, offers excellent connectivity with public transport options, making exploration convenient. Guests enjoy the nearby restaurants and cafes, including a renowned brewery, and appreciate the serene, eco-friendly environment and modern design of the hotel.

The breakfast experience at the hotel is widely appreciated for its variety and quality, although it's occasionally noted as pricey. Most guests, however, find the meals tasty and satisfying, with convenient options that cater to diverse tastes, ensuring a positive start to their day.

The rooms are a highlight at this hotel, impressing guests with their modern, spacious, and impeccably clean design. Visitors praise the thoughtful amenities provided, such as ironing boards, and the comfortable furnishings, particularly the beds which are described as plush and perfect for restful sleep.

Cleanliness throughout the hotel is consistently lauded, with guests noting the spotless condition of both public areas and private rooms. The welcoming atmosphere is enhanced by the comfort of the beds and coziness of the entire setting, making for a rejuvenating stay.

The hotel's staff stands out for their exceptional hospitality, enhancing the guest experience with their friendly, responsive, and professional demeanor. From seamless check-ins to attentive service, the staff, notably Mariami and Mrs. Achi, ensure that guests feel at home and well-cared-for. Their proficiency in English facilitates smooth communication, contributing further to the hotel's high standard of service.

Overall, Tbilisi Saburtalo Hotel by Mercure offers a harmonious blend of comfort, convenience, and exceptional service, creating a truly enjoyable stay for any traveler visiting Tbilisi.
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Business Hotel
Similar to other Mercure hotels, it probably includes standard business amenities suitable for business travelers.

Accessible Hotel
This hotel is wheelchair accessible and has one room designated for people with reduced mobility. Accessible features include accessible parking, lowered bathroom sinks, raised toilets, visual alarms, bathroom emergency pull cords, and toilets with grab bars.

Family Friendly Hotel

Dog Friendly Hotel

4-Star Hotel

Room Types
Superior Double Room Featuring free toiletries and bathrobes, this triple room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned triple room features a flat-screen TV with cable channels, soundproof walls, a seating area, a wardrobe as well as city views. The unit has 2 beds.

Standard Double Room Providing free toiletries, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a seating area, a wardrobe as well as city views. The unit offers 1 bed.

Superior Twin Room Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a seating area, a wardrobe as well as city views. The unit has 3 beds.

Standard Twin Room Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a seating area, a wardrobe as well as city views. The unit has 2 beds.

Queen Room - Disability Access Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a seating area, a wardrobe as well as city views. The unit offers 1 bed.

Guest Reviews
9.1
Excellent
Location
Nestled in a pleasant district of Tbilisi, the Tbilisi Saburtalo Hotel by Mercure offers an ideal location for both relaxation and exploration. While it might be a bit removed from the bustling city center, the area is quiet, allowing for a peaceful stay. This lovely part of Tbilisi provides all the necessary amenities close at hand, including shops, pharmacies, salons, and a wide array of restaurants and cafes to suit every taste.

The hotel is conveniently situated near public transport, with easy access to metro and bus lines, making it simple to navigate the city. Visitors appreciate the close proximity to a particularly good brewery famed for its sumptuous khinkali. In addition, the location proves beneficial for those attending events in nearby facilities, with options for room upgrades enhancing their experience.

The cleanliness and contemporary design of the hotel complement its excellent location. Guests find the eco-friendly efforts of the hotel commendable, and the friendly, welcoming staff add to the overall positive experience. Although a bit further from the central tourist spots, the beautiful, quieter surroundings and excellent connectivity make Tbilisi Saburtalo Hotel by Mercure a delightful choice for any traveler.

Breakfast
At Tbilisi Saburtalo Hotel by Mercure, guests often highlight the breakfast experience as varied, with many appreciating the selection and quality of dishes available. The breakfast is frequently described as delicious and convenient, offering a good range of options that cater to different tastes. However, there are some comments on the expense of the breakfast, with several guests noting that it is on the pricier side, akin to dining in the center of a European city like Rome. Despite the mixed opinions on the cost, the quality and taste generally leave a positive impression, ensuring guests won't leave hungry. Minor criticisms include the lack of certain beverages like cappuccinos and lattes and limited menu variety at times. Nevertheless, the convenience and flavor of the breakfast tend to satisfy a majority of the hotel’s visitors.

Rooms
Tbilisi Saburtalo Hotel by Mercure seems to consistently charm its guests with its exceptional room standards. The hotel, lauded for its modern renovation, boasts rooms that are not only impeccably clean but also spacious and beautifully decorated. Guests appreciate the thoughtfulness in the room design, with well-equipped facilities that include even an ironing board and iron. Comfort is a recurrent theme, especially highlighted by the plush bedding and firm, yet comfy beds that ensure a restful stay. The rooms are described as both cozy and modern, making for a comfortable retreat. Visitors also admire the clean washrooms and find the overall convenience and spaciousness of the rooms to be top-notch, reinforcing the hotel's status as a wonderful and welcoming destination.

Beds
The beds at Tbilisi Saburtalo Hotel by Mercure receive high praise from guests, who frequently describe them as comfortable and cozy. The bedding is highlighted for its cleanliness, and many guests find the pillows to enhance their sleeping experience. While most reviews focus on the comfort, there is an occasional mention of a harder mattress being a matter of personal preference. Guests appreciate the tranquility of the rooms which allows for a restful sleep, with the beds often described as incredibly comfortable and beyond praise. Overall, the emphasis from guests is on the superior comfort and quality of the bedding provided by the hotel.

Cleanliness
Tbilisi Saburtalo Hotel by Mercure has received widespread praise for its impeccable cleanliness and comfort. Guests consistently highlight the spotless condition of the hotel, noting that both the public areas and individual rooms are maintained to the highest standards. The rooms are described as not only clean but also spacious and beautifully designed, offering a cozy and welcoming atmosphere. Visitors frequently mention the comfortable beds and pillows, contributing to an overall restful experience. The hotel staff also garners positive mentions for their friendliness and helpfulness, with many guests commending their service and language proficiency. Overall, the combination of modern facilities, attentive service, and exceptional cleanliness makes Tbilisi Saburtalo Hotel by Mercure a standout choice for travelers seeking comfort and tranquility in Tbilisi.

Staff
At Tbilisi Saburtalo Hotel by Mercure, the guest experience is elevated by an exceptional staff that is consistently praised for their welcoming and responsive nature. The personnel, from reception to housekeeping, are noted for their friendliness and professionalism, providing a seamless and guest-oriented service. Reception staff, particularly Mariami and Mrs. Achi, receive special acknowledgment for their warmth, enthusiasm, and willingness to assist, making guests feel at home from the moment they arrive. Whether handling quick check-ins or addressing requests like providing wine glasses, the staff excels in efficiency and attentiveness, ensuring every guest’s needs are met promptly.

The team's proficiency in English enhances communication, which facilitates a smooth and comfortable stay for international visitors. Their cooperative and understanding approach instills a sense of trust and comfort, further exemplifying the quality of service provided. Additionally, the hotel's convenient location, coupled with the staff’s readiness to offer help—such as arranging free parking—contributes to a delightful overall experience.

In essence, the staff at Tbilisi Saburtalo Hotel by Mercure offers excellent service with charming and polite interactions, making the hotel a preferred choice for a pleasant stay in Tbilisi.


No, Tbilisi Saburtalo Hotel by Mercure doesn't have any pool.

No, a spa isn't available at Tbilisi Saburtalo Hotel by Mercure.

Yes, Tbilisi Saburtalo Hotel by Mercure welcomes dogs.

No, parking facilities aren't available at Tbilisi Saburtalo Hotel by Mercure.

No, Tbilisi Saburtalo Hotel by Mercure doesn't have a gym.

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