4-Star HotelSummary of reviews related to the '4 Star' categorySituated conveniently within Mexico City's airport, the Hilton Mexico City Airport provides travelers with a strategic location for catching flights. Guests have praised the excellent service provided by the hotel staff, noting their friendliness and helpfulness. The dining experience, although considered average by some, has been recognized for good food and efficient service, further complemented by the enjoyment of the hotel's bar.
While the hotel offers hourly shuttles to nearby terminals, making it suitable for airport logistics, some guests have expressed that the accommodations fall short of typical Hilton standards. Over time, the facilities have shown signs of aging and wear, and some visitors have remarked that the hotel could benefit from a renovation. The air conditioning has been noted as a highlight for those traveling through Mexico City, appreciated for its quality amidst the mixed reviews on the hotel’s general upkeep.
The price for a stay at this hotel can seem steep, with many finding it not reflective of a four-star experience, citing old and neglected facilities. Even though the location is favorable, some guests have brought attention to issues such as non-functional elevators upon arrival, adding to the inconvenience for those seeking easy access. Overall, while the hotel presents a viable option due to its location, travelers looking for a premium Hilton experience might find it lacking in this regard.
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