Hotel with SpaProvides a convenient and relaxing spa experience as part of its all-inclusive offering. Guests can enjoy a range of treatments and facilities without having to worry about additional costs. The hotel's family-friendly atmosphere and convenient amenities make it a popular choice.
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Summary of reviews related to the 'Spa' categoryThe spa experience at NAU Sao Rafael Suites – All Inclusive seems to be a mixed bag based on guest reviews. Many highlighted that the spa facilities were under construction or out of service during their stay with some being redirected to a sister hotel’s facilities. There were notable issues such as cold water temperatures in both the indoor pool and the spa, malfunctioning equipment and hygiene concerns with reports of dirty water.
However, the spa did have some positive mentions. Guests appreciated the access to spa services and treatments, which were considered amazing by some. The indoor swimming pool was noted to be of a good size and the overall environment of the spa was described as quiet and perfect for relaxation. Some guests enjoyed their massages despite occasional issues with timing and staffing. A few reviewers also pointed out the need for better communication and longer hours for relaxation amenities.
Overall, while the potential for a relaxing spa experience exists, the facilities and service quality seemed inconsistent at the time of the reviews. Guests looking for a comprehensive spa experience might want to check the current status of the amenities before booking.
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