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Summary of reviewsHotelli Uninen Loviisa receives commendations for its prime location right in the city center, providing easy access to amenities and key attractions, including the Housing Fair venues. Free parking conveniently located in front of the hotel adds to its appeal, enhancing the experience for guests traveling by car. The hotel’s central position ensures vibrancy while maintaining relatively easy and smooth access.
The rooms are often praised for being clean, spacious and modernized, equipped with ample power outlets and very comfortable beds. While there are occasional comments about certain room features needing attention and issues with room temperature regulation, the general comfort and cleanliness of the rooms contribute to the guests' positive experiences.
Breakfast at the hotel receives mixed feedback: some guests appreciate the good quality and basic essentials available, while others wish for a wider selection and more convenience, pointing out that breakfast is not included for all guests and often requires an additional arrangement at a nearby café. Improving the variety and inclusivity of breakfast offerings could enhance the overall guest satisfaction.
The friendly and helpful staff significantly contributes to the welcoming atmosphere of the hotel, providing excellent customer service and accommodating special dietary needs. This warmth and attentiveness during interactions, especially during breakfast service, stand out in guest reviews.
Overall, Hotelli Uninen Loviisa offers a comfortable stay with practical amenities and a convenient location, making it a reliable choice for both leisure and business travelers. Addressing minor concerns about room maintenance, breakfast variety and cleanliness in specific areas could further elevate the guest experience.
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