Camino Real Aeropuerto is highly praised for its prime location directly at Terminal 1 of Mexico City International Airport, providing easy access for travelers with early flights, late arrivals or layovers. Guests appreciate the convenience of walking straight to the hotel or using the reliable shuttle service to Terminal 2. This strategic positioning, combined with on-site dining options, ensures a seamless travel experience.
Guests find the breakfast generally commendable for its wide variety and nutritional options. The inclusion of breakfast in some room rates and the professional staff add to the positive experience. However, some guests view it as overpriced and occasionally inconsistent in quality. For dinner, several on-site restaurants offer delicious meals and attentive service with the steakhouse and Mexican restaurant receiving significant praise, though some find the prices high and certain dishes disappointing.
Room reviews are mixed but trend positive for cleanliness and comfort, highlighting spacious accommodations with comfortable beds. Proximity to the airport is a significant benefit. However, guests note issues with outdated furniture, poor air conditioning and occasional noise disturbances. Cleanliness inconsistencies, such as dust and unpleasant odors, are also reported, though many find the overall room environment satisfactory for short stays.
The staff receives widespread acclaim for their friendliness, professionalism and efficiency, contributing significantly to a welcoming atmosphere. Some inconsistencies at the front desk are noted, yet the overall sentiment is one of satisfaction with their service.
WiFi service gets mixed feedback with some finding it reliable and efficient while others face connectivity issues. The spa and gym facilities are generally appreciated, though both could benefit from modern updates and maintenance. The pool provides a relaxing experience, albeit with some maintenance concerns and a small, shallow design.
Despite some parking challenges and occasional service criticisms, Camino Real Aeropuerto stands out for its unbeatable location, convenience and comprehensive amenities, making it a favored choice for travelers through Mexico City International Airport.
The Hilton Mexico City Reforma is a highly recommended hotel for travelers looking for a centrally located and comfortable stay in the heart of the city. The hotel's excellent customer service, spacious and comfortable rooms with incredible views and great amenities such as a well-equipped gym and beautiful outdoor pool make it a great choice for both business and leisure travelers. Guests have praised the hotel's fantastic breakfast spread and the friendly and helpful staff with the concierge and bar staff receiving special mentions. Families with children also appreciate the hotel's indoor pool for kids. While some guests have reported issues with cleanliness and pool maintenance, the majority of reviews are positive and recommend the hotel as a luxurious downtown oasis.
Barceló Mexico Reforma is highly praised for its strategic location on Reforma Avenue, central to Mexico City's most visited sites such as the historic center, Palacio de Bellas Artes and the Monument to the Revolution. The hotel's proximity to public transportation, including metro and metrobus stations, makes it an ideal base for exploring the city's attractions. Guests also appreciate the surrounding safe and bustling area filled with dining and shopping options.
The hotel's breakfast buffet is a standout feature, offering a wide variety, including Mexican and international options, fresh fruits and juices. The attentive and professional staff enhance the dining experience, although some guests note occasional service delays and high costs. Dinner options receive positive feedback for diverse choices and quality with special mentions for the live music and excellent drinks at the bar, as well as well-received room service. While some dining experiences do not meet certain guests' expectations, overall, the hotel provides satisfying culinary options.
The rooms at Barceló Mexico Reforma are commended for their spaciousness, cleanliness and comfort, featuring amenities like irons, fridges and safes. Guests enjoy the modern bathrooms and impressive city views. High-quality bedding and the meticulous attention of housekeeping staff further enhance guest comfort, despite minor issues related to noise and outdated décor in some areas.
Cleanliness is a strong point with many guests describing the rooms and common areas as spotless and well-maintained, supported by friendly and professional housekeeping staff. Although there are occasional mentions of inconsistent cleaning standards, the hotel's overall environment is elegant and comfortable.
The staff's exemplary service is repeatedly highlighted with mentions of their politeness, efficiency and willingness to assist. While there are occasional remarks about less favorable encounters, the general impression is overwhelmingly positive, contributing to a welcoming and enjoyable stay.
The hotel's WiFi receives mixed reviews with many guests finding it strong and reliable, while others face connectivity issues, especially in certain rooms. The spa is highly praised for its excellent services, clean facilities and professional massage therapists, despite some guests noting the need for updates and minor maintenance issues.
The gym is well-equipped and spacious, offering a variety of modern equipment and a clean environment, enhanced by a panoramic city view, although some equipment may feel dated. The pool area, though small, is appreciated for its cleanliness, heated water and overall pleasant experience, despite some minor complaints about chlorine levels and occasional closures.
Overall, Barceló Mexico Reforma provides a satisfying and comfortable stay with its prime location, excellent service, varied dining options and well-maintained amenities, making it a popular choice for both tourists and business travelers in Mexico City.
Sofitel Mexico City Reforma is a luxurious five-star hotel that offers exceptional service and facilities. The hotel's central location and beautiful views make it an excellent choice for travelers. Guests rave about the impeccable and spacious rooms, modern and comfy design and amazing views. The breakfast buffet is particularly popular with many describing it as "stellar" and "one of the best breakfasts" they've had. The staff, from the front desk to the concierge, are incredibly attentive, polite and friendly, making guests feel welcome and cared for. The pool and spa are also highly praised, offering a much-needed escape and relaxation. While there are mixed reviews about the dining options, the food at Cityzen Bar and Balta is delicious and worth trying. Overall, if you're seeking a perfect and luxury stay in CDMX, then the Sofitel Mexico City Reforma should definitely be on your list!
The St. Regis Mexico City is a luxurious five-star hotel located in a prime, central location that allows for easy access to different neighborhoods in the city. Guests rave about the excellent service they receive while staying there and note that it's in a quieter area among other luxurious hotels. The breakfast offerings have left a lasting impression on guests with many describing it as nothing short of amazing. The hotel offers sleek and stylish rooms with modern amenities and a beautiful view of the city. The staff is extremely courteous, professional and helpful with the concierge service being particularly praiseworthy. Overall, The St. Regis Mexico City provides a comfortable and luxurious stay with stunning views and excellent amenities, making it a great choice for any traveler visiting Mexico City.
Hotel Marquis Reforma is a luxurious five-star hotel located in a prime location in Mexico City with easy access to parks, museums and local street food stalls. The hotel offers top-notch facilities and services with comfortable rooms and luxury bathroom accessories. The staff is extremely friendly and helpful, always ready to meet guests' needs. The breakfast is delicious, although not included in the room rate and the dinner is rated as satisfactory. The spa is a great way to unwind after a long day of sightseeing and the pool has mixed reviews. The beds are comfortable with beautiful views and the hotel provides everything guests need for a comfortable and luxurious stay. The hotel's cleanliness is impressive and the staff is described as adorable, super professional and providing a real 5-star service, treating guests like family. Overall, Hotel Marquis Reforma is an excellent option offering guests a wonderful experience in Mexico City.
The Hyatt Regency Mexico City is a top-rated, five-star hotel located in the upscale neighborhood of Polanco. Guests rave about the convenient location with easy access to great restaurants and sites in the area, as well as the ease of getting around the city. The hotel itself is modern and elegant with spacious and luxurious rooms and attentive service from the friendly staff. Many guests specifically mention the excellent views from the hotel, including overlooking Chapultepec forest. The breakfast is a highlight for many guests with comments praising the quality and variety of the buffet and the attentive staff. The hotel's cleanliness is also highly praised with guests describing it as sparkling clean and impeccable. The staff is extraordinary friendly, helpful and professional, providing outstanding service to each and every guest. The gym and spa are top-quality and boast big, modern machines, making it an excellent choice for fitness enthusiasts. The beds are described as very comfortable, ensuring a peaceful and restful night's sleep. Overall, the Hyatt Regency Mexico City is an exceptional choice for those visiting Mexico City with many guests saying they will return to this phenomenal and amazing hotel.
Doubletree By Hilton Mexico City Santa Fe is highly regarded for its outstanding location in the Santa Fe district, making it an ideal choice for both business and leisure travelers. Visitors appreciate its proximity to key destinations such as the convention center and Expo BBVA Santa Fe, as well as nearby shopping centers and restaurants. The staff enhance the overall experience with their friendliness and professionalism, contributing to the hotel's warm and welcoming atmosphere.
The hotel excels in several areas, with breakfast offerings receiving positive feedback for their variety and attentive service. Guests describe the breakfast buffet as complete and delicious, despite occasional mixed reviews about specific dishes. Dinner experiences are generally favorable, with room service and à la carte options praised for their quality, although there are suggestions for improvement in menu variety and kitchen speed.
Rooms at the hotel are noted for their spaciousness, cleanliness, and modern comfort, with visitors particularly enjoying the comfortable beds and pillows. While there are some mentions of outdated décor and minor cleanliness issues, most guests find the accommodations pleasant and well-equipped, suitable for families and business travelers.
Cleanliness is a strong point, with guests frequently mentioning the hotel's high standards. However, some areas, such as towels and hallways, could benefit from more attention. The gym is well-maintained and appreciated for being 24 hours, providing a complete range of equipment and a pleasant workout atmosphere. Similarly, the indoor pool is favored for its comfortable temperature, though there are occasional concerns about cleanliness and accessibility.
Parking receives mixed reviews, primarily due to the valet-only service and associated costs, but some guests find it convenient and well-executed. For families, the hotel shines as a welcoming destination, offering modern amenities and delightful breakfast experiences that cater to both adults and children.
The hotel's beds are consistently praised for their extreme comfort, ensuring restful sleep for guests. Overall, Doubletree By Hilton Mexico City Santa Fe is esteemed for its excellent facilities and service, providing a high standard of hospitality often equated to five-star experiences. Particularly attractive for business travelers due to its location and amenities, the hotel is a recommended choice for those seeking comfort and convenience in Mexico City's vibrant Santa Fe district.