Accessible HotelThis lodge offers several accessible room types, including those with two queen beds, king beds with whirlpools, and kitchenettes. While a two-story building without an elevator, they offer assistance for guests requiring a first-floor room. Wheelchair access to common areas is provided.
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Summary of reviews related to the 'Accessible' categoryAt MountainView Lodge and Suites, accessibility presents a mixed experience for guests with disabilities. On the positive side, the hotel offers a range of accessible rooms, including those with roll-in showers and heated pools. Wheelchair users have reported being able to navigate the property with ease and the shower facilities have received praise for their accessibility. Guests have also noted the availability of handycap parking and helpful ground floor access.
However, the lack of an elevator has been a significant inconvenience, particularly for those with mobility issues or when carrying luggage to the second floor. Some guests have mentioned a lack of assistance from the front desk in carrying luggage, compounding these difficulties. The first floor remains the most accessible, while higher floors pose challenges. Despite these hurdles, the hotel generally accommodates accessibility needs well, but improvements in elevator access and staff assistance are needed to reach a higher standard of inclusivity.
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