Holiday Inn Express & Suites Owings Mills-Baltimore Area by IHG, is well-regarded for its convenient and tranquil location, nestled quietly near the highway and surrounded by serene woods. The hotel is praised for its cleanliness with both rooms and common areas consistently maintained to high standards, contributing to a pleasant and inviting atmosphere.
Guests frequently commend the spacious and comfortable rooms, noting the modern design and practical layout. Comfort is further enhanced by cozy, high-quality beds and linens, which receive particularly enthusiastic praise for providing a restful night's sleep. The hotel staff are another standout feature, known for their friendliness, helpfulness and professional service, which significantly enhances the overall guest experience.
The breakfast service at the hotel receives mixed but predominantly positive feedback. Many guests enjoy the variety of options, the delicious sausage biscuits and gravy and the ever-popular cinnamon rolls. The inclusion of turkey sausage and the rotating menu are also appreciated. However, some visitors feel the breakfast area can become crowded and occasionally the offerings are not as well-stocked as desired.
The hotel's facilities, including the heated swimming pool and fitness center, maintain high cleanliness standards, although the pool has been a point of disappointment for some due to frequent closures.
In summary, Holiday Inn Express & Suites Owings Mills-Baltimore Area offers a favorable stay with its clean and spacious accommodations, exceptional staff service and convenient location. Despite minor drawbacks in breakfast variety and pool availability, the comfort and quality provided make it a commendable choice for travelers.