5-Star Hotels, Resorts in Timur Laut

Eastern & Oriental Hotel

9.1

Excellent

From $178

5-Star Hotel

This hotel is a heritage landmark renowned for its colonial elegance and exceptional service. It features spacious rooms, exquisite dining options, and a prime location in Georgetown, making it ideal for discerning travelers seeking a luxurious and culturally rich experience.

Summary of reviews related to the '5 Star' categoryThe Eastern & Oriental Hotel, nestled in Penang, is a magnificent 5-star hotel, offering exceptional value for money. With its colonial elegance and modern comforts, it provides a slice of calm and luxury perfect for escaping the heat. Guests have described it as an amazing, superb and wonderful hotel, providing an unforgettable experience. The hotel boasts spacious rooms with huge bathrooms and is highly recommended for a 5-star stay in Penang. While some guests noted room cleanliness and F&B could be improved, the unique heritage building and exceptional service make it the only place to stay in Penang. Overall, the Eastern & Oriental Hotel is the ultimate choice - a brilliant combination of old-world charm and modern conveniences; it IS the best hotel in Malaysia.
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Shangri-La Rasa Sayang, Penang

Resort in Batu Feringgi

8.7

Very Good

From $167

5-Star Resort

Nestled along Batu Ferringhi Beach, this resort offers a tranquil retreat with lush tropical gardens and stunning ocean views. It boasts luxurious accommodations, multiple dining venues, and extensive recreational facilities, providing guests with a perfect blend of relaxation and entertainment.

Summary of reviews related to the '5 Star' categoryShangri-La Rasa Sayang in Penang is a top-notch five-star hotel that exceeds expectations. Guests have praised the hotel as one of the best they have stayed in through decades of travel and lauded the exceptional service and facilities. Some guests mentioned that the coffee at breakfast could use improvement, but that was the only minor criticism in an otherwise fabulous stay. The hotel is set in a tropical paradise and offers a tranquil retreat for guests. Overall, it is an amazing and perfect place for a relaxing getaway in Penang.
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G Hotel Gurney

Hotel in Georgetown

8.5

Very Good

From $110

5-Star Hotel

Situated on Gurney Drive, this stylish hotel offers contemporary accommodations with stunning city and sea views. It features an infinity pool, a well-equipped fitness center, and multiple dining venues, providing guests with a sophisticated urban retreat.

PARKROYAL Penang Resort

Resort in Batu Feringgi

8.9

Excellent

From $106

5-Star Resort

Located on Batu Ferringhi Beach, this resort offers luxurious accommodations with stunning sea views and direct beach access. It features multiple swimming pools, diverse dining options, and a range of recreational activities, providing guests with a relaxing and memorable vacation.

Summary of reviews related to the '5 Star' categoryPARKROYAL Penang Resort has received a mix of reviews regarding its five-star rating, facilities and services. Visitors have praised the resort's excellent customer service, superb overall experience and top-notch amenities. Many highlight the exceptional quality and luxury accommodation, often referring to it as a truly five-star resort. The location is celebrated for its beautiful landscaping and great setting, making it a highly recommended destination for families and couples.

However, there are some reservations about whether the resort consistently meets five-star standards. While numerous guests express satisfaction with the splendid five-star experience and great rooms, others feel that certain aspects, such as the breakfast and general vibe, fall short of five-star expectations. Despite these criticisms, the hotel is frequently noted for its excellent facilities, wonderful service and the welcoming nature of its staff, suggesting that many guests find their stay worth every penny. Overall, PARKROYAL Penang Resort offers a luxurious experience with plenty of amenities and services that leave most guests eager to return.
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G Hotel Kelawai

Hotel in Georgetown

8.8

Excellent

From $94

5-Star Hotel

Located near Gurney Drive, this chic hotel offers modern accommodations with stylish decor and state-of-the-art amenities. Guests can enjoy a rooftop infinity pool, a fitness center, and diverse dining options, ensuring a luxurious and convenient stay.

Summary of reviews related to the '5 Star' categoryG Hotel Kelawai offers a blend of superb amenities and exceptional service that earns it a spot among the top city hotels in Penang. Many guests highlight the comfort of the rooms as truly impressive, meeting the standards expected from a five-star establishment. The hotel's extraordinary service often garners high praise, with some considering it among the best they have experienced in Malaysia. The staff's professionalism and attentiveness greatly contribute to creating a relaxing and satisfying stay.

However, some reviews suggest a discrepancy between the hotel's five-star claims and certain aspects such as breakfast and overall facilities, which some guests found lacking when compared to other five-star venues. Despite this, the overwhelming impression is positive, with numerous guests highly recommending the hotel and expressing willingness to return. The G Hotel Kelawai seems to be a preferred choice for guests looking for an acclaimed experience in Penang.
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Angsana Teluk Bahang, Penang

Hotel in Batu Feringgi

8.8

Excellent

From $106

5-Star Hotel

Nestled in Teluk Bahang, this hotel offers modern accommodations with stunning sea views. It features an outdoor swimming pool, a kids' club, and diverse dining options, providing guests with a relaxing and family-friendly getaway.

Summary of reviews related to the '5 Star' categoryAngsana Teluk Bahang, Penang is frequently acknowledged as a five-star hotel with many guests emphasizing its cleanliness, hospitality and the overall amazing experience. Descriptors like 'pure class,' 'exceptional,' and 'paradise' suggest that many visitors find it to be an outstanding destination. Guests often recommend the hotel, citing its beautiful views and exceptional atmosphere.

However, not all feedback is glowing. While the hotel carries a five-star rating, there are noted discrepancies in some areas of service and infrastructure. Some guests felt that the reception staff's behavior and room service timing did not meet five-star standards. Breakfast quality and restaurant food also received criticism with some reviewers finding them lacking given the hotel's rating and room rates.

Overall, while Angsana Teluk Bahang, Penang is celebrated for its ambiance and setting, some aspects of service and amenities have room for improvement to fully align with its five-star status.
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Hard Rock Hotel Penang

Resort in Batu Feringgi

8.8

Excellent

From $106

5-Star Resort

Situated on Batu Ferringhi Beach, this hotel offers vibrant accommodations with rock-and-roll themed decor. It features a large swimming pool, a water park, and multiple dining and entertainment venues, providing guests with a fun and energetic experience.

Summary of reviews related to the '5 Star' categoryHard Rock Hotel Penang garners praise for its high-end accommodations and exceptional service, aspects one would expect from a five-star hotel. Many visitors commend it for being very deserving of a five-star status with facilities and room standards that match international expectations. The big rooms, classy atmosphere and clean environment contribute significantly to its five-star equivalent rating. The hotel's proximity to the beach adds an extra charm, making it a popular choice for a luxurious getaway.

However, not all aspects live up to the five-star promise. While some guests find the dining experience aligns with five-star expectations, others feel the food selection is limited and the taste is below average, not up to the five-star standard. Service quality, too, receives mixed reviews with some finding it above par, while others feel it could be improved to match the high-end accommodations and facilities.

Overall, Hard Rock Hotel Penang stands out as an excellent and classy choice for travelers, particularly those looking for a lively and comfortable stay opposite the beach, though its dining options may not consistently meet the highest expectations.
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The Prestige Hotel Penang, a Member of Design Hotels

Hotel in Georgetown

9.1

Excellent

From $110

5-Star Hotel

Located in Georgetown, this hotel offers stylish accommodations with a blend of Victorian-era design and modern amenities. It features a rooftop infinity pool, an elegant restaurant, and a fitness center, providing guests with a sophisticated and comfortable experience.

Summary of reviews related to the '5 Star' categoryThe Prestige Hotel Penang, a Member of Design Hotels garners mixed reviews regarding its five-star rating and services. While the ambiance and some aspects of service align with five-star expectations, several guests feel that certain elements fall short. Notably, the breakfast offerings and buffet left many unimpressed, suggesting that the hotel could improve in this area. Despite the setbacks, the hotel's atmosphere and staffing receive positive remarks, reflecting a commendable effort towards maintaining high standards. However, the overall consensus indicates that the hotel does not fully meet the levels expected from a five-star establishment, leading some to rate it closer to 4 or even 3.5 stars.
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Penang Marriott Hotel

Hotel in Georgetown

8.9

Excellent

5-Star Hotel

Located on Gurney Drive, this hotel features modern accommodations with panoramic sea views. Guests can enjoy a range of amenities, including an outdoor swimming pool, a fitness center, and diverse dining options, ensuring a comfortable and memorable stay.

Lone Pine, Penang, a Tribute Portfolio Resort

Resort in Batu Feringgi

8.7

Very Good

From $109

5-Star Resort

Located on Batu Ferringhi Beach, this boutique resort offers stylish accommodations with a blend of modern and traditional design. It features a swimming pool, a spa, and a beachfront restaurant, providing guests with a relaxing and intimate getaway.

Summary of reviews related to the '5 Star' categoryLone Pine, Penang, a Tribute Portfolio Resort has received a mix of feedback regarding its rating and services. While many guests described their experience as exceptional and expressed a strong sentiment of luxury, some felt that the resort fell short of a true five-star standard.

Many highlighted the hotel as deserving of its five-star label, noting the overall atmosphere and ambiance contributed to a first-class experience. However, there were observations that not all aspects met these high expectations. Some guests felt that the food quality was on par with a three-star dining experience despite the hotel's five-star rating. Others mentioned incidents that were atypical for a five-star hotel, such as delayed housekeeping services and the need to request amenities that should have been readily available, like bathrobes.

Moreover, there were comments about service inefficiencies, particularly difficulties in reaching the reservation desk via phone. These inconsistencies left some guests feeling that their stay, although enjoyable, did not fully align with the premium promise of a five-star establishment.

In summary, while Lone Pine, Penang, a Tribute Portfolio Resort has significant strengths, it appears that there are specific areas in customer service and amenities where enhancements could elevate the guest experience to consistently match its prestigious rating.
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Macalister Mansion, a Member of Design Hotels

Hotel in Georgetown

8.7

Very Good

From $125

5-Star Hotel

This boutique hotel is known for its unique design and personalized service. It offers luxurious suites, a fine dining restaurant, and an art gallery, creating a sophisticated and exclusive atmosphere.

Ascott Gurney Penang

Hotel in Georgetown

8.9

Excellent

From $112

5-Star Hotel

Situated on Gurney Drive, this serviced apartment offers spacious accommodations with modern amenities and stunning sea views. Guests can enjoy a swimming pool, a fitness center, and convenient access to nearby attractions, ensuring a comfortable and convenient stay.

Summary of reviews related to the '5 Star' categoryAscott Gurney Penang is frequently praised for its five-star rating and for living up to high expectations. Guests describe the hotel as beautiful with a modern and stylish decor that complements the impressive sea views. Rooms are noted for being spacious, clean and well-maintained with amenities that justify the stay at such a luxurious establishment.

The hotel is highlighted as a great choice in George Town, providing an outstanding and authentic five-star experience. Many reviews affirm that it matches the standards of a true international five-star hotel chain, making it the preferred choice for discerning travelers. Despite a few remarks that the hotel could improve to fully meet five-star standards, the majority of feedback celebrates the exceptional quality and service offered by Ascott Gurney Penang.
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The George Penang by The Crest Collection

Hotel in Georgetown

8.5

Very Good

From $119

5-Star Hotel

Located in Georgetown, this hotel offers stylish accommodations with a blend of modern and colonial design. It features a saltwater pool, a restaurant, and a 24-hour gym, providing guests with a comfortable and convenient base for exploring the city.

Summary of reviews related to the '5 Star' categoryThe George Penang by The Crest Collection presents a mixed experience for its guests. While the hotel boasts an exceptional reputation and is conveniently located near many attractions, some visitors find that it falls short of the anticipated five-star experience. Key highlights include the Pearl Suite, which is noted for its spacious, comfortable, and newly decorated duplex design that aligns with five-star standards. However, the service does not consistently meet the expectations associated with a luxury hotel, with guests describing the staff as inattentive and lacking the warm welcome typical of high-end hospitality in Asia. Despite the lovely swimming pool, there are comments about the absence of expected details and service quality. Overall, guests express a combination of satisfaction and disappointment, leaving some questioning its five-star accreditation.
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Gurney Bay Hotel, A PARKROYAL Partner Hotel

Hotel in Georgetown

8.5

Very Good

From $58

5-Star Hotel

This hotel features a steam room, hot tub, and sauna facilities. It is situated in a historical district and offers rooms with ocean or hill views.

Marriott Executive Apartments Penang

Hotel in Georgetown

9.5

Excellent

5-Star Hotel

Located on Gurney Drive, this serviced apartment offers spacious accommodations with modern amenities and stunning sea views. Guests have access to the facilities at the adjacent Penang Marriott Hotel, including a swimming pool, a fitness center, and diverse dining options.

The Millen Penang, Autograph Collection

Hotel in Georgetown

9.4

Excellent

From $47

Info Categories

5-Star Hotel

Hotel with Spa

Hotel near Nightlife Spots

23 Love Lane Hotel

Hotel in Georgetown

8.7

Very Good

From $87

5-Star Hotel

This boutique hotel is situated in a restored heritage building in Georgetown. It offers individually designed rooms, a tranquil courtyard, and personalized service, providing guests with a unique and charming experience.