Kevin's Tolú by Bernalo Hotels
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Summary of reviewsKevin's Tolú by Bernalo Hotels garners extensive praise for various aspects, significantly contributing to a positive guest experience. The location is often cited as a standout feature, offering a superb blend of accessibility and tranquility. Nestled just a short walk from the beach and conveniently close to the town center, it provides easy access to shops, restaurants and tour centers while maintaining a serene environment away from the noise of downtown Tolú. This proximity to main tourist attractions, particularly the beach, adds substantial value to the stay, although opinions on nighttime safety vary among guests.
Breakfast at Kevin's Tolú by Bernalo Hotels is generally well-received with many guests complimenting the delicious, traditional arepas and balanced menu options. The breakfast, included in the stay and starting at 7 AM, adds convenience and is praised for its completeness and variety. Despite some minor suggestions for expanding the variety further, the positive feedback regarding the quality and taste is predominant.
The dining experience, particularly dinner, is highlighted as enjoyable with delicious meals like shrimp ceviche and seafood casserole standing out. However, a few guests noted limited menu choices and slightly high prices, yet the overall food quality remains commendable.
Cleanliness is another notable attribute with consistent praise for the well-maintained rooms, bathrooms and facilities. Daily cleaning services enhance the comfort and appeal of the hotel, though occasional maintenance issues are noted. Overall, guests appreciate the neat and hygienic environment.
The staff at Kevin's Tolú by Bernalo Hotels frequently receive accolades for their friendliness, attentiveness and exceptional customer service. Individuals such as Maria Camila, Carlos and Nicolas are often mentioned for their particularly helpful and warm demeanor, contributing significantly to the welcoming atmosphere of the hotel.
While WiFi service needs improvement with frequent mentions of weak or unavailable connections in certain areas, this does not overshadow the other positive aspects of the stay.
The pool area is a major attraction, described as spacious, clean and enjoyable. Guests appreciate the large, well-maintained pool which stays open until the evening, making it a favorite spot for families and individual guests alike. Despite some concerns about occasional maintenance lapses, the overall impression remains positive.
The location's proximity to the beach is consistently praised, balancing beach access with urban amenities. Although opinions on the public beaches vary, the overall sentiment about the hotel's strategic location is positive.
Families find Kevin's Tolú by Bernalo Hotels particularly suitable with ample space, family-friendly accommodations and a safe environment for children. The additional allowance for pets adds to its appeal.
The beds at Kevin's Tolú by Bernalo Hotels receive mixed reviews; while many guests find the beds comfortable and clean, there are reports of inconsistent mattress quality and issues with bedding.
In summary, Kevin's Tolú by Bernalo Hotels is a well-regarded choice for travelers seeking a convenient, clean and family-friendly environment with excellent staff and amenities, particularly its appealing pool and superb location near the beach. Despite minor areas for improvement, it offers good value and a positive overall stay experience.
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Breakfast at Kevin's Tolú by Bernalo Hotels is generally well-received with many guests complimenting the delicious, traditional arepas and balanced menu options. The breakfast, included in the stay and starting at 7 AM, adds convenience and is praised for its completeness and variety. Despite some minor suggestions for expanding the variety further, the positive feedback regarding the quality and taste is predominant.
The dining experience, particularly dinner, is highlighted as enjoyable with delicious meals like shrimp ceviche and seafood casserole standing out. However, a few guests noted limited menu choices and slightly high prices, yet the overall food quality remains commendable.
Cleanliness is another notable attribute with consistent praise for the well-maintained rooms, bathrooms and facilities. Daily cleaning services enhance the comfort and appeal of the hotel, though occasional maintenance issues are noted. Overall, guests appreciate the neat and hygienic environment.
The staff at Kevin's Tolú by Bernalo Hotels frequently receive accolades for their friendliness, attentiveness and exceptional customer service. Individuals such as Maria Camila, Carlos and Nicolas are often mentioned for their particularly helpful and warm demeanor, contributing significantly to the welcoming atmosphere of the hotel.
While WiFi service needs improvement with frequent mentions of weak or unavailable connections in certain areas, this does not overshadow the other positive aspects of the stay.
The pool area is a major attraction, described as spacious, clean and enjoyable. Guests appreciate the large, well-maintained pool which stays open until the evening, making it a favorite spot for families and individual guests alike. Despite some concerns about occasional maintenance lapses, the overall impression remains positive.
The location's proximity to the beach is consistently praised, balancing beach access with urban amenities. Although opinions on the public beaches vary, the overall sentiment about the hotel's strategic location is positive.
Families find Kevin's Tolú by Bernalo Hotels particularly suitable with ample space, family-friendly accommodations and a safe environment for children. The additional allowance for pets adds to its appeal.
The beds at Kevin's Tolú by Bernalo Hotels receive mixed reviews; while many guests find the beds comfortable and clean, there are reports of inconsistent mattress quality and issues with bedding.
In summary, Kevin's Tolú by Bernalo Hotels is a well-regarded choice for travelers seeking a convenient, clean and family-friendly environment with excellent staff and amenities, particularly its appealing pool and superb location near the beach. Despite minor areas for improvement, it offers good value and a positive overall stay experience.
Family Friendly Hotel
This hotel is family-friendly, offering family rooms and a pool that children enjoy. It provides a clean, safe environment and welcomes families, with spacious rooms and thoughtful amenities.
Dog Friendly Hotel
This hotel is dog-friendly.
Hotel with Swimming Pool
This hotel has a swimming pool and is located in the center of Tolu, near the beach, trade area, and park. Rooms are equipped with air conditioning, international TV, and a private bathroom.
Outdoor Pool
3-Star Hotel
This hotel is located in the center of Tolú, providing easy access to local attractions. It features an outdoor swimming pool for relaxation and offers comfortable accommodations with essential amenities.
Hotel with Outdoor Pool
Featuring a stunning outdoor pool and a dedicated sunbathing area, this hotel also offers select rooms with private pools. It is located within a short walk of the beach.
Hotel near The Beach
About Kevin's Tolú by Bernalo Hotels
License: 68902
Guest Reviews
Location
Despite some guests noting that it is situated away from the central hustle and bustle, this distance provides a serene environment, away from the noise of downtown Tolú. Additionally, being close to main tourist attractions and the sea is a significant advantage, as it allows easy participation in activities like boat tours to the San Bernardo Islands.
However, there are mixed reviews concerning safety. Some reviews describe the area as dangerous at night and suggest caution, referencing a high rate of armed robberies. Other guests found no issue with the safety and enjoyed their stay, highlighting the location's convenience and proximity to essential services and attractions.
Overall, while Kevin's Tolú by Bernalo Hotels boasts a fantastic location near the beach and within a reasonable distance to the town's amenities, potential visitors may want to consider the varied perspectives on safety when planning their stay.
Breakfast
Dinner
However, there are a few areas for improvement. The dinner service times and limited menu variety have been points of concern for some guests. Additionally, lunch options primarily consist of a standard tray with extras costing extra and the experience is noted to be somewhat pricey, particularly for lunch and beer. Despite these minor issues, the overall food quality and dining experience remain highly enjoyable for most guests.
Rooms
Despite the overall comfort, several reviews pointed out areas for improvement. The absence of basic amenities like chairs, refrigerators and bedside tables was noted. Some rooms were described as very basic and lacking decor or atmosphere and a few suffered from issues such as humidity, lack of maintenance and deteriorated conditions. Furthermore, noise from a nearby gym could be heard in certain rooms and the bathrooms, in particular, were often described as very small or in need of updates.
Ultimately, while the rooms vary widely in quality and amenities, the spaciousness and cleanliness of most rooms, combined with the attentive service, make Kevin's Tolú by Bernalo Hotels a reasonable choice for travelers, especially those looking for good value for money.
Beds
Cleanliness
Visitors frequently commend the hotel for maintaining a neat and hygienic environment, making it a comfortable stay. However, there are occasional mentions of maintenance issues such as outdated closets and windows and some noted a lack of basic cleaning supplies like towels and toilet paper. There were also a few negative remarks about elements like dirty toilets and bathrooms, indicating a need for improved maintenance in specific areas.
Overall, while there are minor reservations regarding certain aspects of cleanliness and facility upkeep, the general sentiment remains positive with many guests recommending the hotel for its clean and comfortable atmosphere.
Staff
Wi-Fi
Pool
However, there are mixed reviews regarding the pool's maintenance. While many find the pool to be spotless and well-kept, some mention issues such as cloudy or murky water and occasional reports of a green tint. There are a few concerns about the chemical levels in the water with one guest noting that it turned their hair green. The noise level around the pool can also be a point of concern, particularly during times when there are students or larger groups creating a commotion.
On a positive note, the pool is described as wonderful, comfortable and even spectacular by some guests, indicating that many have had a very positive experience. Regular cleaning and daily maintenance seem to contribute significantly to guests' enjoyment. With remarks highlighting its pleasant and visually appealing nature, the pool at Kevin's Tolú by Bernalo Hotels is undoubtedly a central feature that adds to the overall experience.
In summary, while there are occasional lapses in pool upkeep that could benefit from more consistent maintenance, the overall impression remains favorable with many guests enjoying the spacious and inviting pool atmosphere.
Beach
However, opinions on the beach itself appear mixed. Some guests highlight the beauty of a private beach, lauding its attractiveness and tranquility. In contrast, others report that the public beaches nearby are less appealing with some describing them as dirty or even mentioning unpleasant experiences like theft. Despite these drawbacks, the overall sentiment remains positive with the hotel's strategic location emerging as a consistent theme in the reviews.
Family
Outdoor Pool
Guests also find the pool hours to be convenient, making it easy to fit a refreshing swim into their schedules. The pool area itself is considered functional with some marking the hotel’s location as an added benefit when using the pool. Overall, the outdoor pool at Kevin's Tolú by Bernalo Hotels is a favored amenity, providing a pleasant, enjoyable and clean environment for swimmers of all ages.
Yes, Kevin's Tolú by Bernalo Hotels has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Kevin's Tolú by Bernalo Hotels.
Yes, Kevin's Tolú by Bernalo Hotels welcomes dogs.
No, parking facilities aren't available at Kevin's Tolú by Bernalo Hotels.
No, Kevin's Tolú by Bernalo Hotels doesn't have a gym.
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