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Summary of reviewsCrossroads Inn & Suites is highly regarded for its strategic and tranquil location. Positioned conveniently near downtown St. John's, major highways and the airport, it caters well to both short visits and extended stays. Guests appreciate the peaceful surroundings despite its busy roadway location with many finding the rooms well soundproofed for a restful experience. Overall, its location is ideal for travelers needing quick access to various services, restaurants and scenic attractions around St. John’s.
Although the breakfast offerings have received mixed feedback, the effort to provide morning fuel in the form of coffee, muffins and juice is acknowledged. Guests have expressed a desire for more variety and healthier options, especially in comparison to the pre-COVID continental breakfast that included items like bagels and cereals.
The rooms at Crossroads Inn & Suites are often praised for their exceptional cleanliness, comfort and modern amenities. Spacious and well-maintained, the rooms feature comfortable beds – although some found the mattresses a bit firm. Amenities like kitchenettes and balconies further enhance the guest experience, making it an appealing choice for extended stays. Both the quiet atmosphere of the rooms and the helpfulness of the staff contribute to a positive ambiance.
Cleanliness is a standout feature with both the rooms and common areas being meticulously maintained. The dedication of the cleaning staff, along with their friendly disposition, ensures a spotless and welcoming environment, adding great value to the overall guest experience.
The staff at Crossroads Inn & Suites are frequently noted for their friendliness, helpfulness and willingness to go the extra mile. From accommodating early check-ins to maintaining a high standard of cleanliness, the staff play a significant role in making a stay pleasant and memorable. Specific commendations for certain staff members underline the personal and attentive service provided.
Parking at the hotel is convenient and secure with ample space directly in front of the rooms. This accessibility, combined with the cleanliness and well-maintained facilities, contributes to a hassle-free stay.
In summary, Crossroads Inn & Suites is a favored choice among travelers for its excellent location, cleanliness and comfort. While breakfast options could be enhanced, the friendly staff, convenient parking and overall value for money make it a reliable and welcoming place to stay.
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