Set on a cliff in picturesque Sorrento with majestic views over the Gulf of Naples and Mount Vesuvius, the luxurious Grand Hotel Excelsior Vittoria is a true gem of a hotel. It was first built in the 19th century and it boasts luxurious rooms and suites with a timeless style, a spa with a variety of signature and classic treatments, as well as opulent venues for the most regal events.
Summary of reviews
Grand Hotel Excelsior Vittoria is an exceptional 5-star luxury hotel that offers outstanding world-class service and accommodation. The location is unbeatable with stunning views of the Bay of Naples from charming balconies and terraces. The hotel's atmosphere is classy and historic with beautifully decorated rooms and fresco-adorned halls. Most guests adore the incredible setting with the whole city built around the hotel. The breakfast experience is excellent with a wide variety of quality foods and live piano music. The hotel boasts some of the best restaurants and bars in the area and guests have raved about the fabulous food. Spa and pool services are commendable and the hotel's large outdoor pool is surrounded by flowers and plants, creating a serene atmosphere. The staff is ultra-courteous, attentive and always stands ready to help. However, some guests feel that while luxurious, the food and staff do not live up to 5-star standards. Overall, a stay at Grand Hotel Excelsior Vittoria is a fantastic and romantic vacation, offering pure indulgence and luxury beyond compare.
Hotel Villa Maria in Sorrento has garnered substantial praise for its exceptional location, making it an ideal base for exploring the town and nearby attractions like Positano. Its proximity to the town center, historic sites, the port and various restaurants offers guests convenience and ease of travel. Despite being situated in a quieter area, the hotel is a short walk from key landmarks, enhancing the overall travel experience. The inclusion of amenities like a pleasant pool further adds to its appeal, providing both convenience and tranquility.
Guests have widely appreciated the breakfast offerings, highlighting the variety and quality of the food. Local specialties such as caprese cake and sfogliatelle earn special mentions. The breakfast buffet is generally abundant, well-stocked and considered excellent value for the price. Friendly and attentive staff contribute positively to this experience, despite occasional complaints about disorganization and wait times.
Reviews of the rooms at Hotel Villa Maria indicate a mixed bag. While some rooms are spacious with beautiful sea views, others are smaller and could do with updates. Nonetheless, cleanliness is usually maintained and many guests find the rooms comfortable and adequate for their needs. The attentive reception staff and the overall good cost-benefit ratio enhance the appeal of the hotel's accommodations.
Cleanliness is a strong point for Hotel Villa Maria with most guests noting that the property and rooms are well-maintained. Daily tidying adds to the comfort and despite some minor complaints about specific instances of poor cleaning, the overall environment is neat and orderly. The hotel's rooftop pool, hot tub and quiet atmosphere add to its charm and offer additional relaxation options.
The staff is frequently praised for their friendliness, attentiveness and professionalism. Guests emphasize that the team at Hotel Villa Maria significantly contributes to a positive and welcoming experience. Though there are rare exceptions, the general demeanor of the staff leaves a lasting positive impression.
The pool area receives consistent commendations for its inviting atmosphere and cleanliness. It's a peaceful spot for relaxation and the bar service enhances the enjoyment. Despite minor issues like occasional shade and cool water, the pool remains an attractive feature.
Parking at Hotel Villa Maria is a mixed experience with varied options including paid public and private parking. Though private parking spots can be small and somewhat costly, the convenience of secured parking is appreciated by many. Free parking is less reliable and more a matter of luck.
In terms of bedding, there are mixed reviews with some guests appreciating the comfort and quality of the linens, while others highlight a need for new mattresses due to discomfort and wear.
Lastly, while many guests express satisfaction with various aspects of their stay, there is a recurring sentiment that the hotel does not fully meet the standards expected of a four-star establishment. Guests cite outdated facilities and high prices for basic amenities as areas that could be improved.
Overall, Hotel Villa Maria wins favor for its prime location, friendly staff, good breakfast and clean accommodations. However, enhancements in room updates and amenities could elevate the guest experience further.
The Grand Hotel de la Ville in Sorrento has garnered widespread acclaim for its exemplary services and amenities, making it a highly recommended choice for travelers. Nestled in a prime location, it balances convenience and tranquility, being a short stroll away from key attractions like the main square, ferry terminal and the beach. Guests appreciate this central yet peaceful setting, enhanced by a rooftop terrace offering stunning panoramas.
Visitors consistently praise the hotel for its cleanliness, highlighting the immaculate rooms and well-maintained facilities. The decor, marked by Sorrentine style and classic Italian furniture, adds to the charm with many rooms boasting balconies with breathtaking views of the Bay of Naples. Spacious bathrooms and high-quality bedding further enhance the comfort of the stay.
The breakfast experience at the hotel is highly commended, featuring a diverse buffet of fresh produce, cooked items and delightful surprises like freshly prepared omelettes and champagne. Professional and friendly service, coupled with a beautiful garden terrace setting, makes for an excellent start to the day. Dinner at the hotel also receives substantial praise with many guests lauding the excellent food quality, beautiful presentations and attentive service comparable to Michelin-starred restaurants, despite some noting a higher cost.
A significant highlight is the hotel’s staff, consistently described as friendly, professional and attentive. The team's multilingual abilities and willingness to go the extra mile contribute to a warm, welcoming atmosphere, enhancing guest satisfaction.
Regarding relaxation amenities, the rooftop pool and bar stand out, offering unparalleled views of Mt. Vesuvius and the Gulf of Naples, although some guests note the pool’s small size and lack of heating. Nonetheless, the picturesque setting and well-maintained facilities make it a favorite relaxation spot.
The overall ambiance of the Grand Hotel de la Ville is one of luxury and opulence, combined with a relaxed, welcoming vibe. This upscale Italian property, marked by its beautiful decor, exceptional service and meticulous cleanliness, ensures an unforgettable experience, making guests feel like VIPs throughout their stay.
The Grand Hotel Royal in Sorrento is a stunning 5-star hotel that offers guests a luxurious and truly exceptional experience. Located in a central part of town, it offers stunning views of the ocean and the bay of Naples, making it a perfect location for a romantic getaway. The hotel boasts outstanding facilities, including a beautiful outdoor heated pool, private beach area and top-notch amenities in the rooms, such as Etro products in the bathroom, robes and slippers and turn-down service that includes chocolate. The staff at the hotel are warm and accommodating, though there have been some negative experiences with certain members of staff not being attentive or helpful. The restaurant by the pool receives mixed reviews with some calling it mediocre and overpriced, while others describe the dining experience as exquisite with excellent service. The breakfast buffet offers a nice variety of options, though some guests have noted limited choices. The hotel itself is top-notch, though some guests feel that the facilities are overpriced and not at the level of a 5-star hotel. Overall, the Grand Hotel Royal is a truly luxurious property that provides an exceptional experience for guests seeking a grand and elegant stay.
Grand Hotel La Favorita is a luxurious 5-star hotel located in a perfect location in Sorrento. Guests rave about the hotel's exceptional amenities and attentive staff with the rooftop pool and restaurant particularly outstanding. The hotel's breakfast is also a highlight, offering a superb selection of fresh and tasty products. The impeccably clean rooms are spacious and well-appointed, while the hotel itself boasts an old world elegance mixed with modern conveniences that create a magical atmosphere. The hotel's exceptional cleanliness, decor and amenities make it well worth its 5-star rating. The hotel is also a perfect destination for a romantic escape with touches like champagne and roses in the room upon arrival, stunning views and staff that goes above and beyond to make each guest feel special. Overall, the Grand Hotel La Favorita is an amazing choice for an unforgettable stay in Sorrento.
The Grand Hotel Aminta is a charming and elegant hotel with exceptional service and breathtaking views. While it may be a little far from Sorrento's city center, the hotel offers a complimentary shuttle service for its guests. The breakfast is high quality and varied, although some guests noted a lack of fresh fruit options. The hotel restaurant received positive reviews, although some guests were disappointed with the quality of the food or the high prices at the pool bar. The rooms are well-sized and comfortable with beautiful views, although some guests found them outdated or sparse. The hotel is exceptionally clean and the staff is friendly, helpful and professional. The pool area is beautiful, although some guests found it a bit small and the water cold. The hotel offers good parking options, although finding a spot may be difficult. The hotel is family-friendly and perfect for honeymooners with the annex offering a perfect retreat for groups of friends. The beds are spacious and very comfortable, ensuring a restful night's sleep. Overall, the Grand Hotel Aminta provides a luxury five-star feel for a reasonable price, making it an ideal choice for a luxury getaway.