Deluxe Inn

Toronto 43.61837500, -79.53928400 , 1554 The Queensway (Show on Map)
7.1
Good


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Summary of reviewsDeluxe Inn offers a prime location that combines convenience and accessibility. Positioned near major highways, public transportation, the Pearson Airport and various restaurants and shopping centers, it ensures easy access to different parts of Toronto and Etobicoke. Despite its placement on a busy road, the rooms remain quiet, providing a peaceful retreat. The hotel’s proximity to essential amenities and tourist attractions such as the CN Tower is frequently praised. Additionally, parking is a notable feature, offering practical spots directly opposite the rooms.

Guest experiences with the rooms at Deluxe Inn are varied. Many guests appreciate the clean, comfortable and spacious rooms, often highlighting the king-sized beds, functional amenities like fridges and microwaves and clean bathrooms. However, there are reports of dated decor, musty smells, stains and occasional cleanliness issues. While soundproofing and TV options could be improved, the straightforward access and quiet environment make it a strong value choice for travelers.

Cleanliness generally receives positive feedback with daily cleaning services and fresh linens contributing to a pleasant stay. However, some guests have encountered issues, including dirty bathrooms, stained bed sheets and lingering odors. Despite these occasional setbacks, the pricing and convenient location tend to balance out the negatives for many visitors.

Staff at Deluxe Inn receive commendable recognition for being friendly, pleasant and helpful. Many guests appreciated the attentive customer service and instances of exceptional assistance. Nonetheless, there are also mentions of rude, unprofessional staff and concerns about management's lack of eagerness to help, indicating room for improvement in staff behavior and professionalism.

Wifi experiences are mixed with some guests finding it satisfactory while others report poor and unreliable connections. Parking, on the other hand, is consistently positively reviewed. The free, conveniently located parking adds a layer of security and practicality for guests with vehicles.

Regarding the beds, experiences vary significantly. Many guests find them comfortable and clean, ensuring a restful stay. However, issues such as worn-out mattresses, stained sheets and squeaky springs have been reported, indicating inconsistencies in bed quality.

Overall, Deluxe Inn stands out for its strategic location, practical amenities and generally positive feedback on cleanliness and staff friendliness, making it a viable choice for travelers seeking value and convenience in Toronto.
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Room Types
Queen Room - Non-Smoking This non-smoking room offers free WiFi, a sofa, a 40" flat-screen LCD TV, complimentary local calls, an alarm clock/radio and a hairdryer. In addition, guests will find a mini fridge and microwave in the room.

Queen Room with Two Queen Beds - Non-Smoking This non-smoking room offers free WiFi, a sofa, a 40" flat-screen LCD TV, complimentary local calls, an alarm clock/radio and a hairdryer. In addition, guests will find a mini fridge and microwave in the room.

Suite - Non-Smoking Guests will have a special experience as this suite offers a hot tub and a sauna. The suite provides air conditioning, a private entrance, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.

Guest Reviews
7.1
Good
Location
Deluxe Inn offers a prime location that combines convenience and accessibility. Situated near major highways and public transportation, it provides easy access for travelers heading to various parts of the city, including downtown Toronto and Etobicoke. The proximity to essential amenities such as the Pearson Airport, hospitals and a variety of restaurants and shopping centers enhances its appeal.

Despite its placement on a busy four-lane road, the rooms remain quiet, offering a peaceful retreat from the city's hustle and bustle. The inclusion of parking, particularly with spaces directly opposite the rooms, adds a layer of practicality for guests with vehicles.

Though the hotel is located in an industrial area, making a vehicle necessary for some, it compensates with its closeness to several dining options, coffee shops and shopping malls. Guests have noted the convenience of being near food outlets, public transport and popular tourist destinations like the CN Tower.

For those attending work conferences or events, the location proves ideal, providing straightforward access to venues and commuting routes. Despite its slightly dated appearance, Deluxe Inn scores high on cleanliness and customer service with daily towel changes and friendly staff ensuring a comfortable stay.

Overall, Deluxe Inn's strategic location, combined with its cleanliness and practical amenities, makes it a strong choice for travelers seeking value and convenience in Toronto.

Rooms
Deluxe Inn offers a mixed experience when it comes to room quality. Many guests appreciate the clean, comfortable rooms, often describing them as nice, updated and even a pleasant surprise. Reviews frequently mention the spacious suites, complete with king-sized beds, good air comfort and functional amenities like a fridge and microwave. The bathrooms also generally receive positive feedback for cleanliness and the quality of the showers.

However, several reports indicate areas needing improvement. Some rooms have a dated decor, described as straight out of the 1980s and are occasionally found dirty with issues like musty smells, stains and even spiderwebs. There are occasional complaints about inadequate soundproofing, weak lighting, limited TV options and the absence of smart TVs. Specific issues such as drafty doors, small room sizes and spotty access card functionality have also been highlighted. Despite these concerns, the location is praised for its quiet and convenient setting, suggesting that Deluxe Inn could be a good value choice for travelers willing to overlook some inconsistencies in room quality.

Beds
Nestled in a decent location with a reasonable price, Deluxe Inn offers a range of experiences when it comes to their beds. Many guests found the beds to be quite comfortable with phrases like "comfortable bed" and "bed was very comfortable" frequently appearing in the reviews. Cleanliness was also noted by several guests, highlighting a "clean and comfortable" bed and rooms described as "clean".

However, not all reviews were glowing. Some guests reported issues, such as worn-out mattresses, stained sheets and even small blood spots under pillows. Support box mattresses had broken parts and some beds had visible wear and tear, including lumpy and squeaky spring mattresses.

There's a mixed picture when it comes to bed quality at Deluxe Inn. While many visitors appreciated the comfort and found it sufficient for a restful stay, others encountered significant issues with cleanliness and maintenance.

Cleanliness
Deluxe Inn has garnered mixed feedback regarding its cleanliness, predominantly positive but with notable exceptions. Many guests found their rooms clean and pleasant, commending the daily cleaning service which included fresh bed sheets and towels. Several reviews specifically praised the absence of odors and appreciated the provision of amenities like microwaves and refrigerators. Guests frequently mentioned that their rooms were quiet and updated, contributing to a comfortable stay.

However, not all experiences were satisfactory. A few guests reported cleanliness issues such as dirty bathrooms and floors, stained or dirty bed sheets and an overall lack of thorough cleaning. Some rooms had lingering smells of cigarettes or cannabis and there were occasional sightings of mold and small pests. Despite these negative aspects, many guests felt that the pricing and location offered good value, balancing out some of the downsides in terms of cleanliness.

Staff
Deluxe Inn's staff has received a mix of feedback from its guests. On the positive side, many guests have praised the staff for being very friendly, pleasant and attentive. The customer service was often described as wonderful with numerous mentions of the staff being nice and helpful. Specific instances of exceptional and helpful staff were highlighted and the receptionist was noted to be very friendly. Additionally, the reception being open day and night was appreciated by guests and several reviews mentioned the staff's willingness to assist, such as lending a phone charger.

However, not all comments were favorable. Some guests reported that the staff was rude, unprofessional and not welcoming. Issues were raised about staff being constantly on personal phone calls, refusing refunds and not providing necessary information like the Wi-Fi code. There were also concerns about staff being cold, unhelpful and sometimes intruding into guests' rooms. The management staff specifically was noted for their lack of eagerness to help, which contributed to a less pleasant experience for some guests.

Overall, while there are clear instances of friendly and helpful service at Deluxe Inn, there are also notable areas where staff behavior and professionalism could be improved.

Wi-Fi
The wifi experience at Deluxe Inn has been quite varied according to guest reviews. Some visitors reported that the wifi worked great and was good, appreciating its functionality during their stay. However, there were numerous mentions of the internet being very spotty with descriptions of the connection as poor, not working or even sucking. Overall, while a few guests found the wifi satisfactory, the general consensus indicates significant issues with reliability and consistency.

Parking
Guests at Deluxe Inn frequently highlight the convenience and accessibility of its parking facilities. The hotel offers free parking, which is a major advantage for travelers. Many reviews emphasize the inclusion of private parking, adding a layer of security and exclusivity. The parking area is described as conveniently located, making it easy for guests to access their vehicles. Although there is a mention that the parking lot may not be perfectly secure, the overall impression is positive with guests appreciating the good and convenient parking arrangements provided by the hotel.


No, Deluxe Inn doesn't have any pool.

No, a spa isn't available at Deluxe Inn.

No, Deluxe Inn doesn't allow dogs.

No, parking facilities aren't available at Deluxe Inn.

No, Deluxe Inn doesn't have a gym.

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