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GLOBALSTAY Modern Downtown Apartment

Toronto , 300 Front Street West (Show on Map)

7.9

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe GLOBALSTAY Modern Downtown Apartment in Toronto is frequently praised for its prime location, nestled in the heart of downtown, providing guests with easy access to iconic landmarks like the CN Tower and Rogers Centre. Its central placement enables convenient exploration of the city's vibrant core, with stunning city views enhancing the urban atmosphere. The accommodation is appreciated for its clean, modern, and well-maintained interiors that are both bright and comfortable, complemented by adequate amenities for a satisfying stay.

While cleanliness receives mixed feedback, the apartments are generally described as clean and well-equipped, though some guests noted inconsistencies that suggested room for improvement. Bedding quality is mostly favored, although there are occasional comments about sagging mattresses and bedding preparation issues.

Staff interactions also reveal mixed experiences, with positive feedback highlighting the friendly demeanor and quick responsiveness of some members alongside an efficient check-in process. However, management and customer service are critiqued for remote interaction issues and communication shortcomings, which detract from the overall guest experience.

Free wifi connectivity presents a notable issue, with several guests expressing frustration over persistent service disruptions. While some positive mentions exist, reliable internet access remains inconsistent.

Parking emerges as a significant concern, with guests advised to reserve parking well in advance due to limited availability and unclear instructions. These issues, along with a problematic check-in process, detract from the convenience expected by visitors.

Sleeping arrangements receive mixed responses, with primary beds offering comfort, yet sofa beds falling short in terms of support and ease of use.

In summary, GLOBALSTAY Modern Downtown Apartment offers a central and attractive location ideal for city exploration, complemented by clean and modern amenities. However, it faces challenges with inconsistent staff service, unreliable wifi, parking intricacies, and mixed sleeping arrangements, making it a suitable choice for those who prioritize location and are willing to accept certain limitations in comfort and service.
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Categories

Apartment near Ski Resorts

Apartment with Free Wi-Fi

Apartment with Parking

3-Star Apartment

Room Types

About GLOBALSTAY Modern Downtown Apartment

License: STR-2302-FMWKVQ, STR-2406-GLVBPT, STR-2409-JGXSBZ, STR-2411-FSTBPQ, STR-2412-FSHLBQ, STR-2501-GDMFBS, STR-2505-FJSBPP, STR-2505-FRYBPQ, STR-2506-GYTHPV

Guest Reviews

7.9

Good

Location

Nestled in the heart of downtown Toronto, GLOBALSTAY Modern Downtown Apartment offers an exceptional location that continuously garners praise from its guests. Its prime positioning situates travelers mere steps away from iconic landmarks such as the CN Tower and Rogers Centre, making it a perfect choice for those keen on exploring the city's vibrant core. Numerous reviews highlight the stunning city views available from the apartments, enhancing the overall urban experience. The accommodations are frequently described as clean, modern, and well-maintained, with guests appreciating the comfort and amenities provided. From a geographical standpoint, the apartment's centrality allows easy access to major attractions, shops, and restaurants, offering convenience and fostering an immersive stay in the downtown area. The surrounding area is noted for its walkability, ensuring guests can explore the best of Toronto with ease. Overall, the location and amenities of GLOBALSTAY Modern Downtown Apartment are repeatedly celebrated, making it an excellent base for a visit to this bustling city.

Beds

Guests at the GLOBALSTAY Modern Downtown Apartment have shared mixed reviews about the sleeping arrangements. While many visitors found the beds to be quite comfortable, there were some who felt the mattresses were in need of an upgrade, mentioning issues with firmness and wear. The primary beds in some rooms have been praised for their comfort, but there were occasional concerns about rough bed sheets and bedding not being prepared prior to arrival.

The sofa beds, however, seem to fall short of expectations. Guests noted discomfort due to issues with sagging and an overall lack of sleep-worthiness, often describing them as unsuitable for a proper rest. Additionally, some encountered difficulties with the pull-out mechanism and described the lack of a proper mattress for the sofa bed as a significant drawback.

Overall, the primary beds tend to offer a decent level of comfort, but improvements could be beneficial, especially regarding the sofa beds, to enhance the overall guest experience.

Cleanliness

GLOBALSTAY Modern Downtown Apartment receives mixed reviews regarding cleanliness from its guests. Many note that the apartments are generally clean and come with all the necessary amenities for a comfortable stay. The accommodation is often praised for its location, being conveniently positioned in a central area, as well as for providing a secure and peaceful environment. Guests often describe the apartments as well-equipped, with bright and comfortable interiors.

However, some visitors report inconsistencies in the cleanliness standards. Issues such as odor, dust, and hair in bathrooms and other areas have been mentioned, indicating that attention to detail may sometimes be lacking. Despite these concerns, bedding quality generally receives a positive response, though a few guests mention problems like sagging mattresses and inadequate cleaning.

The accommodation provides bright, spacious, and well-furnished settings that many find quite appealing. Yet, for those who encountered issues, the experience appears to highlight room for improvement in maintenance and care. Despite some negative feedback, the apartments remain a popular choice for their location and overall comfort.

Staff

The reviews for GLOBALSTAY Modern Downtown Apartment reveal a mixed experience with the staff. On the positive side, guests appreciated the friendly demeanor and quick response of several staff members, like Stacy, Lianna, and Elena. Some guests noted good communication with the accommodation team and found the check-in process straightforward. The ability to check in and out easily without going through a traditional reception was also well-received, as was the provision of amenities such as a washing machine and dryer.

However, there were significant critiques as well. Guests frequently reported poor management and customer service, with issues arising from remote staff interaction and sluggish responses. Problems with key collection, security, and insufficient communication left some guests dissatisfied. Delays and lack of helpfulness, particularly during the check-in process, were common concerns. Instances of aggressive behavior and unresolved financial disputes added to the negative experiences. Management's performance was often deemed inadequate, with numerous complaints about the overall reception experience and service failing to meet expectations. Despite these challenges, some guests managed to enjoy their stay due to the apartment's locale and certain amenities. Overall, while the staff's friendliness and amenity offerings provided some comfort, the inconsistent service and communication issues were notable drawbacks in many guests' experiences.

Wi-Fi

The wifi experience at GLOBALSTAY Modern Downtown Apartment seems to be a significant point of contention among guests. While the apartment is praised for its modern aesthetic, multiple reviews highlight persistent issues with the wifi connectivity throughout their stay. Several guests expressed frustration with prolonged communication efforts and support that did not resolve the issue. Some guests noted that the wifi did not work at all, and there were instances where the modem reportedly lacked power. On the brighter side, there are mentions of the wifi working very well in certain instances, though these positive experiences appear to be less common. Overall, it seems that while the apartment provides a contemporary stay, reliable internet access might not always be part of the package.

Parking

Guests of the GLOBALSTAY Modern Downtown Apartment appreciate the apartment's good furniture and kitchen amenities, which allow for a comfortable stay. However, parking has been noted as a significant area of concern for many visitors. It is strongly advised to reserve parking well in advance, as failing to do so might result in needing to find alternative parking options nearby. Some guests have resorted to using an underground parking facility next door, which is reasonably priced at $50 for two days.

Parking at the hotel can be tight, and the instructions provided by the host are often perceived as unclear and untimely. Guests have experienced confusion during the check-in process and have reported difficulties with communication, which can make the initial arrival quite challenging. The necessity to send personal identification scans as part of the parking arrangement process has also been described as frustrating.

While some guests have reported prompt responses from GLOBALSTAY when seeking clarifications about parking, the overall parking experience can be costly and cumbersome, compounded by restrictive policies such as not being able to park until after check-in. Unfortunately, there is no designated parking area to unload luggage conveniently in front of the hotel. Despite the valuable amenities offered within the apartment, the parking and check-in experiences detract from the overall convenience that guests expect at the start of their stay.

3 Star

Located high above Toronto's bustling cityscape, the GLOBALSTAY Modern Downtown Apartment offers a stay with mixed impressions. While the highlight undoubtedly is the impressive view from the 38th floor, the overall experience leaves room for improvement. The building's age is apparent, and some of the amenities fall short of expectations, adding a basic touch to the stay. Guest feedback points to several areas in need of attention, including the cleanliness of windows and dated interiors. The sofa bed and couch offer limited comfort, and the kitchen lacks sufficient utensils and wine glasses.

Issues with key collection and unclear parking instructions added stress to the check-in process, though efforts were made by the company to assist where possible. Additionally, basic amenities such as adequate towels, washcloths, and functional bathroom plugs were absent or problematic. Although the front desk was reached for assistance, follow-up was lacking. For those seeking a spectacular view in the heart of Toronto and are willing to overlook certain shortcomings, this apartment could be a viable option, albeit with modest expectations for luxury or comfort.

No, GLOBALSTAY Modern Downtown Apartment doesn't have any pool.

No, a spa isn't available at GLOBALSTAY Modern Downtown Apartment.

No, GLOBALSTAY Modern Downtown Apartment doesn't allow dogs.

Yes, parking facilities are available at GLOBALSTAY Modern Downtown Apartment.

No, GLOBALSTAY Modern Downtown Apartment doesn't have a gym.

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