5-Star HotelThis resort offers a luxurious experience with first-class services and amenities. It features a spa center, multiple dining options, sports facilities including a golf course, elegantly decorated rooms and apartments with modern comforts, and balconies with views.
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Summary of reviews related to the '5 Star' categoryOna Mar Menor Golf & Spa has generated a mix of reviews regarding its facilities and services. Many guests feel that the hotel falls short of its five-star rating. Common criticisms include the quality of the breakfast, which frequently does not meet expectations for a five-star establishment and the need for guests to go to the bar to get their own drinks. Several reviews mention the hotel's dated feel and a lack of proper staffing, which detract from the overall experience.
Additionally, some patrons have noted that the hotel’s facilities and services, while advertised as five-star, are not consistently up to par. Issues such as power failures and limited breakfast options further diminish the luxury experience that guests anticipated. This has led to feelings of being overcharged and the perception that the quality-price ratio is not satisfactory.
Despite these concerns, there are positive mentions of the hotel’s potential. Some guests believe it could achieve a true five-star standard with improvements. The private development in which the hotel is located offers a sense of being in another country and provides most amenities, which can be a pleasant aspect for some visitors. The service and attention from the staff, while inconsistent, have received occasional praise, suggesting that there is a foundation on which to build a more uniformly high-quality experience.
In summary, while Ona Mar Menor Golf & Spa has elements that could befit a five-star hotel, it currently struggles to meet the expectations that come with its rating. Guests seeking true five-star luxury may find themselves disappointed, but those with more modest expectations might still enjoy certain aspects of the resort.
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