World > Europe > Germany > Mecklenburg Vorpommern > Hotels in Trassenheide > TUI SUNEO Kinderresort Usedom

TUI SUNEO Kinderresort Usedom

Trassenheide , Forststr. 9 (Show on Map)

8.4

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsTUI SUNEO Kinderresort Usedom is a great option for those seeking a quiet, nature-filled getaway. The hotel's location in the midst of a pine forest is idyllic, although phone reception may be spotty and the road to the hotel is not in the best condition. The breakfast and dinner buffets receive high praise from guests for their delicious and diverse offerings, although some guests felt that the prices were too high. The rooms are generally clean and spacious, although some guests found the décor outdated. The staff is polite, friendly, helpful and attentive, particularly towards children. The hotel's swimming pool and spa amenities are fantastic with the pool being a highlight of the resort. TUI SUNEO Kinderresort Usedom is a great option for families seeking a relaxing vacation with plenty of activities for kids and a welcoming environment. The hotel is also dog-friendly and provides all necessary amenities.
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Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

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Family Friendly Hotel

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Hotel with Swimming Pool

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3-Star Hotel

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Room Types

Standard Double Room Bright room featuring satellite TV, and a private bathroom with hairdryer. Please note that both extra beds and baby cots are unavailable for this category.

Standard Studio Bright studio featuring satellite TV. A hairdryer is provided. Includes initial set of bed linen/towels. The rooms do not have any cooking or eating utensils.

Family Studio Bright studio featuring satellite TV, and Coffee and tea facilities. A hairdryer is provided. Includes initial set of bed linen/towels. The rooms do not have any cooking or eating utensils.

One-Bedroom Family Apartment Featuring bathrobes, this family room includes a private bathroom with a walk-in shower and a hairdryer. The family room features a flat-screen TV, a seating area, a wardrobe, a safe deposit box as well as garden views. The unit has 2 beds.

Family Room Featuring bathrobes, this family room includes a private bathroom with a walk-in shower and a hairdryer. The family room features a flat-screen TV, a seating area, a wardrobe, a safe deposit box as well as garden views. The unit has 2 beds.

Comfort Double Room The spacious double room provides a seating area, a wardrobe, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room offers a safe deposit box, a sofa, heating, a flat-screen TV, as well as garden views. The unit offers 2 beds.

Maisonette Suite This spacious suite includes 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and bathrobes. The suite offers a flat-screen TV, a private entrance, a tea and coffee maker, a seating area as well as garden views. The unit has 3 beds.

Double Room Plus The spacious double room offers a seating area, a wardrobe, as well as a private bathroom featuring a walk-in shower and a hairdryer. This double room features a safe deposit box, heating, a flat-screen TV and garden views. The unit offers 1 bed.

Large Two-Bedroom Family Suite This spacious suite consists of 2 bedrooms, a seating area and 2 bathrooms with a walk-in shower and a hairdryer. The suite provides a wardrobe, a safe deposit box, a sofa, a flat-screen TV, as well as garden views. The unit offers 3 beds.

Large Three-Bedroom Family Suite This spacious suite consists of 3 bedrooms, a seating area and 2 bathrooms with a walk-in shower and a hairdryer. The suite provides a wardrobe, a safe deposit box, heating, a flat-screen TV, as well as garden views. The unit offers 3 beds.

About TUI SUNEO Kinderresort Usedom

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Guest Reviews

8.4

Very Good

Location

TUI SUNEO Kinderresort Usedom is located in a beautiful, idyllic setting in the midst of a pine forest. While the hotel buildings may be spread out, requiring some planning and walking to different areas such as the restaurant and pool, it is worth it for the tranquility and peace of the forest location. The beach is within walking distance, around 20 minutes or less and the hotel is conveniently located to access other popular attractions on Usedom. However, guests should be aware that phone reception may be spotty and the road to the hotel is not in the best condition. Some guests found the distance to the beach to be too far for their liking, especially with young children, but others enjoyed the half-hour walk through the forest. Overall, TUI SUNEO Kinderresort Usedom's location is perfect for those seeking a quiet, nature-filled getaway.

Breakfast

The breakfast at TUI SUNEO Kinderresort Usedom receives rave reviews from guests with a fantastic buffet offering a huge selection of fresh food and drinks. It is praised for being delicious, diverse and abundant, catering to everyone's taste and dietary requirements with praise given to the provision of milk alternatives like oat or almond milk. The buffet is exceptional with an option available around the clock and the restaurant staff are complimented for their service and attention to hygiene during the pandemic. Guests appreciate the variety of offerings and the quality of the food with particular commendation given to the pancakes and coffee. Despite some comments about the cost, limited vegetable options or outdated decor of the breakfast room, the overwhelming consensus is that the breakfast at TUI SUNEO Kinderresort Usedom is a great start to the day, receiving high praise even in challenging circumstances.

Dinner

TUI SUNEO Kinderresort Usedom offers a variety of dining options that are sure to please guests of all tastes. The dinner menu is particularly notable with many guests praising its delicious and diverse selection of entrees. The buffet offerings are also impressive with an exceptional array of food and drink options. Guests also appreciate the variety of vegetarian and vegan options available, although some feel there could be more. The breakfast and dinner selections are especially praised for being both diverse and delicious and the service at the restaurant is top-notch. However, some guests felt that the prices for dinner and breakfast were too high, especially for families. Despite the comparatively high prices, most guests felt that the quality of the food was worth it. Overall, guests can expect to enjoy fantastic dining experiences at TUI SUNEO Kinderresort Usedom.

Rooms

TUI SUNEO Kinderresort Usedom offers various types of accommodation, ranging from modern rooms to old houses that require a 10-minute walk to reach common areas like the breakfast room. Some guests were disappointed with the room they received, which was located in one of the older houses that were not depicted in the hotel's pictures. However, many guests found the rooms to be clean and spacious, although some also mentioned that the décor could use an update. The hotel provides family apartments complete with children's washbasins, double bunk beds and separate areas for parents and children. While some guests complained about noise and lack of ventilation, many found the rooms functional, comfortable and equipped with modern bathrooms. The hotel may require additional renovation to exceed expectations, but for some guests, the rustic charm of the hotel more than makes up for any shortcomings in the rooms.

Beds

According to guest reviews of TUI SUNEO Kinderresort Usedom, the hotel's beds received mixed reviews. Some guests found the beds to be comfortable and suitable for families with proper sleeping arrangements for children. However, others noted that the mattresses were too hard and the sheets were plastic-like and sweaty. Some guests also found certain sleeping accommodations, such as sleeper sofas and old leather couches, to be uncomfortable. Despite these criticisms, many guests remarked positively on the quality of the beds and mattresses. While some guests desired better pillows and softer mattresses, overall the beds were described as comfortable and provided guests with a good night's sleep.

Cleanliness

Guests have praised the TUI SUNEO Kinderresort Usedom for its cleanliness in various areas. The swimming pool, communal areas and dining hall were all noted as being particularly clean. However, some guests did mention that the cleaning service itself could have been better with a few instances of insufficient cleaning or unfriendly staff reported. Despite these occasional criticisms, the majority of guests had positive experiences with the cleanliness of their rooms and the overall resort. Some guests did note that the location of the hotel was a bit out of the way and ongoing construction in the area detracted from the atmosphere, but the friendly and attentive staff and generally clean and modern facilities made up for these minor issues.

Staff

The staff at TUI SUNEO Kinderresort Usedom received high praise from guests, who described them as polite, friendly, helpful and attentive. Many guests noted the exceptional service provided by the restaurant staff, who were friendly, accommodating and always willing to go the extra mile to make guests feel welcome. Guests also appreciated the efforts of reception staff, who were described as charming and helpful, as well as the overall staff's enthusiasm and dedication to ensuring guests had a comfortable stay. Despite the challenges created by the COVID-19 pandemic, guests were impressed with the personal attention and service provided by the staff and several commented on the excellent hygiene measures in place. The staff was particularly noted for their friendliness and attentiveness towards children with complimentary baby hygiene products and cots available for families. Overall, guests were impressed with the quality of service and attention to detail provided by the staff at TUI SUNEO Kinderresort Usedom.

Wi-Fi

Guests of TUI SUNEO Kinderresort Usedom mostly had positive things to say about the hotel's wifi. Many mentioned that the wifi worked well and was available throughout the property, while others noted that it was free to use. However, some guests were disappointed to find that the wifi signal was only available near the reception area and not in their rooms or around the hotel. Some even mentioned that there was no wifi at all, despite it being advertised on the hotel's website. It's worth noting that some guests also had issues with mobile data reception, meaning that in case of emergency they would have been hard to reach. Despite some connectivity issues, most guests were satisfied with the hotel's wifi offerings.

Spa

The TUI SUNEO Kinderresort Usedom boasts a fantastic swimming pool with a slide and sauna, which guests found to be wonderful. Parents can also enjoy the spa area while their children have fun in the pool. The spa facilities, including the sauna and massages, were impeccable and guests appreciated the availability of free, clean towels. The hotel even offers separate sauna areas for families, catering to both those who prefer a warmer experience and those who do not. However, some guests noted that the wellness area was still under construction. Overall, the hotel's swimming pool and spa amenities received high praise from guests.

Pool

The TUI SUNEO Kinderresort Usedom boasts a fantastic swimming pool area, complete with a water slide and sauna. The pool is clean and adequately sized with plenty of opportunities for children to play. While one guest reported the pool being too cold, others rave about the warm temperatures and enjoyable water slide. The hotel also offers indoor play areas for children. Despite occasional closures due to construction or COVID-19, guests consistently praise the pool as a highlight of the resort. In November, the hotel plans to unveil a newly designed water park area.

Parking

The TUI SUNEO Kinderresort Usedom is a family-friendly hotel with a range of amenities including a restaurant, swimming pool and parking lot. However, some guests complained that the parking lot was located a bit far from the hotel with some having to walk on unsteady ground to get to their rooms. Additionally, some reviewers found the daily fee of 8-10€ for the parking lot to be too high, especially considering they had to park in unpaved areas. However, some guests found the cost of parking to be reasonable for the area. Despite these complaints, some visitors appreciated the availability of a parking lot and only wished it could be free.

Family

If you're looking for a family-friendly vacation spot, TUI SUNEO Kinderresort Usedom might be the perfect option for you. This hotel is ideal for families looking for a worry-free holiday with plenty of activities for the kids. With both outdoor and indoor play areas for kids, every child will find their favorite spot. The resort is very kid-friendly and the staff are friendly and attentive. The hotel has a large garden with multiple playgrounds and plenty of green space for kids to play. The hotel's facilities cater to children of all ages – from babies to teens. The rooms are well-equipped and offer separate areas for children with bunk beds. The hotel even provides welcome packages for children. Although some guests felt that the beach was a little far away from the hotel, most enjoyed the family-friendly amenities and the many things to do. The breakfast buffet had a good selection and kids loved the pancake machine. The staff was accommodating and went above and beyond to ensure a perfect stay, even under the challenging circumstances of the pandemic. The only downsides for some guests were the ongoing construction at the hotel and limited activities for kids during the pandemic. All-in-all, TUI SUNEO Kinderresort Usedom is a great option for families seeking a relaxing vacation, where their children can enjoy quality playtime in a safe and welcoming environment.

Indoor Pool

Guest reviews of the TUI SUNEO Kinderresort Usedom have praised the hotel's indoor pool, which features a slide and a sauna. The pool is particularly enjoyable for children and is well-maintained with free towels provided. Although some guests found the water temperature slightly too cold, the slide provided lots of fun. There is also a separate pool for babies with its own slide. The breakfast was also widely enjoyed with plenty of options available and a focus on hygiene, such as individually portioned salads and yoghurts. The hotel's kitchen was also praised for its excellent food.

Dog Friendly

TUI SUNEO Kinderresort Usedom is a great destination for pet-owners looking for a welcoming stay. The hotel is dog-friendly and provides all necessary amenities, including food and water bowls. Guest reviews were overwhelmingly positive with several mentioning their dogs being warmly received by staff. The hotel charges 25€ per night for dogs, although some guests were unsure what this fee covered. Despite a single negative comment from one guest, overall feedback was excellent with no issues or complaints reported.

Yes, TUI SUNEO Kinderresort Usedom has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at TUI SUNEO Kinderresort Usedom.

Yes, TUI SUNEO Kinderresort Usedom welcomes dogs.

Yes, parking facilities are available at TUI SUNEO Kinderresort Usedom.

No, TUI SUNEO Kinderresort Usedom doesn't have a gym.

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