Travelodge by Wyndham Trois-Rivieres receives considerable praise for its strategic location, making downtown and a variety of local amenities easily accessible. Guests find the proximity to restaurants, shops, hospitals, supermarkets and the casino particularly convenient. Despite its closeness to industrial facilities, the overall sentiment is that the central location provides excellent value, especially for quick stopovers and specific city visits. Ample parking and a quieter setting away from main roads contribute positively to the stay.
Regarding breakfast, the inclusion is appreciated and while some guests found it varied and enjoyable, others noted the inconsistent quality and limited selection, particularly during the Covid-19 pandemic. Enhanced quality and variety could greatly improve guest satisfaction in this area.
The rooms at the hotel are noted for being spacious and equipped with amenities like a fridge and reliable Wi-Fi. Comfortable beds are a consistent highlight. However, cleanliness and maintenance are recurring concerns with guests reporting issues such as stained carpets, outdated furniture and unpleasant odors. Renovations and improved housekeeping would significantly enhance the overall guest experience.
Cleanliness is a mixed bag at the Travelodge with some guests praising clean sheets, towels and well-maintained rooms. However, many reports cite dirty carpets, outdated furnishings and overall neglect, including moldy bathrooms and unpleasant smells. Significant attention to detail and renovations are necessary to boost the guest experience regarding cleanliness.
The staff is frequently described as courteous, welcoming and helpful, contributing positively to many guests' experiences. However, there are instances of unprofessional behavior and inconsistency in service that could detract from the overall satisfaction.
Wi-Fi service is generally praised, though inconsistent availability and performance issues are reported by some guests. Addressing these connectivity problems would provide a more reliable internet experience for travelers.
The pool area suffers from mixed reviews. While its presence is appreciated, many guests have encountered closures, poor maintenance and issues with cleanliness and temperature. Improving these aspects could make the pool experience more enjoyable.
Comfortable beds are a highlight for many guests with clean and good-quality mattresses being mentioned. However, consistency in bed quality varies with some guests encountering hard, bouncy or sagging beds that detract from their comfort.
Overall, Travelodge by Wyndham Trois-Rivieres offers basic, decent accommodations that provide good value for money, especially for budget-conscious travelers. While the hotel has notable strengths in location and staff friendliness, addressing the inconsistencies in room quality, cleanliness and amenities would greatly enhance the overall guest experience. The hotel is particularly accommodating for pet owners, making it a favorable choice for travelers with dogs.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-3 out of 3 hotels in and around Trois-Rivieres