Хотел Хилез Hotel Hilez
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Summary of reviewsHotel Hilez in Tryavna is highly praised for its prime location, strategically situated near train and bus stations, which offers tremendous convenience for travelers. Guests appreciate its proximity to the city center and old town, making it easy to explore tourist attractions. Despite being close to the railway line, the area is noted for its tranquility. The closeness to essential amenities like shops and the availability of street parking further enhance its appeal.
The hotel's cleanliness stands out prominently with rooms consistently described as very clean, cozy and comfortable. The hotel's rigorous cleaning schedule ensures that both rooms and common areas are spotless, which is appreciated by visitors. The spaciousness of the rooms, resembling small apartments, adds to the comfort and overall positive experience. Daily cleaning services include towel changes and the practical amenities provided, such as air conditioning, contribute to a comfortable stay.
The staff at Hotel Hilez receive significant accolades for their kindness, responsiveness and friendly demeanor. Guests highlight the exceptional service and care provided, often mentioning the politeness and helpful nature of the employees. The staff’s ability to assist with dining recommendations and their accommodating attitude further enhances the guest experience, making visitors feel welcome and well cared for.
While the breakfast offerings receive mixed reviews, many guests find it rich and satisfying, appreciating the variety of choices available. However, some encountered issues like breakfast availability and unexpected charges, suggesting some inconsistency in service.
The feedback on the rooms is generally positive with guests enjoying the spacious and clean environment. However, areas for improvement include outdated furniture, lack of some essential items and issues with noise and cigarette smells. Despite these points, the well-maintained rooms and essential facilities are appreciated.
When it comes to beds, reviews are mixed but lean towards the positive. Many guests find the beds comfortable, although some point out that pillows are often too low and soft and a few criticize the firmness of the beds.
In summary, Hotel Hilez is celebrated for its excellent location, exceptional cleanliness, accommodating staff and generally comfortable rooms, making it an appealing choice for travelers visiting Tryavna.
The hotel's cleanliness stands out prominently with rooms consistently described as very clean, cozy and comfortable. The hotel's rigorous cleaning schedule ensures that both rooms and common areas are spotless, which is appreciated by visitors. The spaciousness of the rooms, resembling small apartments, adds to the comfort and overall positive experience. Daily cleaning services include towel changes and the practical amenities provided, such as air conditioning, contribute to a comfortable stay.
The staff at Hotel Hilez receive significant accolades for their kindness, responsiveness and friendly demeanor. Guests highlight the exceptional service and care provided, often mentioning the politeness and helpful nature of the employees. The staff’s ability to assist with dining recommendations and their accommodating attitude further enhances the guest experience, making visitors feel welcome and well cared for.
While the breakfast offerings receive mixed reviews, many guests find it rich and satisfying, appreciating the variety of choices available. However, some encountered issues like breakfast availability and unexpected charges, suggesting some inconsistency in service.
The feedback on the rooms is generally positive with guests enjoying the spacious and clean environment. However, areas for improvement include outdated furniture, lack of some essential items and issues with noise and cigarette smells. Despite these points, the well-maintained rooms and essential facilities are appreciated.
When it comes to beds, reviews are mixed but lean towards the positive. Many guests find the beds comfortable, although some point out that pillows are often too low and soft and a few criticize the firmness of the beds.
In summary, Hotel Hilez is celebrated for its excellent location, exceptional cleanliness, accommodating staff and generally comfortable rooms, making it an appealing choice for travelers visiting Tryavna.
Cheap Hotel
This hotel is one of the cheapest options available in the area.
Business Hotel
About Хотел Хилез Hotel Hilez
License: 29219
Guest Reviews
Location
Guests also appreciate the hotel's closeness to essential amenities, including shops. The location is described as fantastic, very good and convenient, appealing especially to those seeking to explore the picturesque areas of Tryavna comfortably. Whether visiting the exquisite old town or simply enjoying the central part, Hotel Hilez proves advantageous for visitors. Additionally, the availability of street parking further enhances its appeal.
Even though one review mentioned noise as a potential drawback, the overwhelming sentiment remains positive, emphasizing the hotel's excellent placement for ease of access, comfort and convenience.
Breakfast
However, several guests experienced issues with breakfast availability. There were instances where no breakfast was provided despite it being advertised, leading some to purchase their morning meal elsewhere. Additionally, some guests encountered unexpected charges, such as paying extra for coffee that should have been included.
In summary, while some visitors enjoyed a hearty and satisfying breakfast at Hotel Hilez, others faced challenges with availability and additional charges, suggesting an inconsistency in the hotel's breakfast service.
Rooms
However, the hotel does have areas that need improvement. Some rooms come with outdated furniture and a few guests have noted the need for renovations. A number of reviews mentioned specific issues like the absence of trash cans in studios, missing or unsatisfactory bedding and a lack of essential items like towels and toilet paper. For instance, guests sometimes had to set up their beds themselves with linens provided in the room.
The beds received mixed reviews with some guests finding them comfortable while others did not. Additional concerns include the lack of an elevator, making it challenging to reach upper floors and small bathrooms with limited space to hang towels. Issues with noise and lingering cigarette smells throughout the hotel were also noted.
Still, the rooms' cleanliness, spaciousness and essential facilities contribute positively to guests' stays. A few standout features are the availability of air conditioning and the occasional small balcony. Although the hotel has areas it could improve upon, the comfortable and well-equipped rooms make for a generally satisfactory experience.
Beds
Cleanliness
The hotel upholds a rigorous cleaning schedule, ensuring that both the rooms and common areas are spotless and inviting. The daily cleaning service, which includes changing towels, is appreciated by visitors for maintaining a high standard of hygiene. The staff at Hotel Hilez receive commendations for their polite and kind demeanor, contributing to the overall welcoming atmosphere of the establishment.
Guests also appreciate the spaciousness of the rooms, finding them almost apartment-like in size, which adds to the comfort. Despite a few minor complaints, such as a bathroom door that wouldn’t close, the overall experience is overwhelmingly positive with cleanliness being a recurring theme.
In addition to cleanliness, the hotel boasts a good location, making it a convenient and appealing choice for travelers. The combination of a clean environment, kind staff and practical room amenities ensures a pleasant and enjoyable stay at Hotel Hilez.
Staff
No, Хотел Хилез Hotel Hilez doesn't have any pool.
No, a spa isn't available at Хотел Хилез Hotel Hilez.
No, Хотел Хилез Hotel Hilez doesn't allow dogs.
No, parking facilities aren't available at Хотел Хилез Hotel Hilez.
No, Хотел Хилез Hotel Hilez doesn't have a gym.
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