Tulum20.21007300,
-87.47017800,
Calle Tauro Poniente Esquina Con Avenida Kukulkan, Lote 11, Manzana 11(Show on Map)
9.1
Excellent
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Summary of reviewsCasa Abanico Tulum receives high praise for its strategic location, spacious and comfortable rooms, exceptional cleanliness, welcoming staff, reliable WiFi and romantic ambiance. The hotel enjoys a central yet tranquil spot within walking distance of the ADO bus station and downtown Tulum’s restaurants, markets and nightlife. This prime location offers the convenience of nearby essential amenities like supermarkets and bike rentals while maintaining a peaceful atmosphere thanks to its beautiful garden setting.
Guests are consistently impressed by the cleanliness of the rooms, which are well-maintained, spacious and tastefully decorated with modern touches. The daily cleaning service ensures rooms are always in pristine condition with fresh sheets and towels. The hotel also provides communal areas, including well-equipped kitchens and terraces, which add to the overall comfort of the stay.
The staff at Casa Abanico Tulum receive glowing reviews for their friendliness and helpfulness. The owners, who speak both French and English, along with Matteo, Matthieu and Aurora, are noted for their warm hospitality and willingness to assist guests, creating a homely atmosphere.
The free WiFi is generally reliable and sufficient for basic internet tasks and work-related activities with most guests reporting satisfactory connectivity. Beds are widely praised for their comfort, contributing to restful and peaceful sleep.
Casa Abanico Tulum also serves as an ideal romantic retreat with its serene and charming environment, beautifully decorated rooms and a lush garden that offers an oasis of tranquility. This unique combination of peaceful seclusion and convenient access to the city makes Casa Abanico Tulum a top recommendation for travelers seeking both comfort and accessibility in Tulum. Show more
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Romantic Hotel
Cheap Hotel
Hotel for Adults Only
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Guest Reviews
9.1
Excellent
Location
Casa Abanico Tulum enjoys a highly praised location, a central yet tranquil spot that caters seamlessly to travelers' needs. Positioned within walking distance from the ADO bus station, it offers great convenience for those arriving by public transport. Guests appreciate the proximity to downtown Tulum with easy access to a variety of restaurants, markets, pharmacies and vibrant nightlife activities. The hotel situates visitors close to the lively main street and essential amenities like supermarkets and bike rentals, making it an excellent base for exploring the area.
Despite its central position, the property maintains a peaceful atmosphere, being slightly set back from the main road and distant from the usual tourist hustle. Its beautiful gardens add to the serene environment, creating an 'oasis feel' that guests find refreshing. The balance of a central yet quiet location allows for restful nights away from the busyness while still being close enough to enjoy Tulum's attractions.
Overall, the strategic placement of Casa Abanico Tulum, combined with its well-maintained facilities and the helpfulness of the staff, makes it a highly recommended choice for those eager to explore the heart of Tulum with ease and comfort.
Rooms
Casa Abanico Tulum offers an excellent stay with rooms that consistently impress guests with their cleanliness and spaciousness. The rooms are well-maintained and feature tasteful, colorful and modern decorations. Despite some variations in size, all rooms are described as incredibly comfortable with cozy, well-furnished interiors that include comfortable mattresses and sufficient storage.
Many reviewers highlight the rooms' functionality, noting that they are well-equipped with good facilities. Some rooms have access to an outdoor kitchen, which is appreciated by guests who want to prepare their own meals. The communal areas, including kitchens and terraces, are also maintained to high standards, providing a pleasant space for guests to relax and enjoy the lovely garden surroundings.
The bathrooms are modern with recent plumbing and guests appreciate the quality of the showers and the ample hot water available. Daily cleaning services ensure that rooms remain tidy with fresh sheets and towels provided regularly. The level of comfort extends to elements like clean bedding and tasteful decorations, contributing to an overall atmosphere of ease and relaxation.
Despite a few mentions of smaller room sizes, the general consensus is that they are more than adequate for a pleasant stay, often exceeding expectations in terms of space and comfort. Whether travelers seek a spacious suite or a cozy retreat, Casa Abanico Tulum offers a range of rooms that cater to diverse preferences, always meeting high standards of cleanliness and comfort.
Beds
At Casa Abanico Tulum, guests rave about the comfort and quality of the beds. Numerous reviews highlight the beds as not only clean and well-maintained but exceptionally comfortable, often describing the mattresses as super comfortable. Visitors frequently mention falling in love with the soft sheets and warm, good bedding, enhancing their sleep experience. Despite a few remarks about some beds being smaller or on the softer side, the overall feedback remains overwhelmingly positive. Many express satisfaction with the spacious and cozy rooms, perfectly complemented by nicely decorated and comfortable bedding. Overall, guests seem to consistently enjoy a restful and peaceful sleep at this charming accommodation.
Cleanliness
Casa Abanico Tulum shines when it comes to cleanliness, as confirmed by numerous guest reviews. Visitors consistently highlight the impeccable conditions with cleaning services being performed daily. The rooms are described as very clean, comfortable and beautifully decorated. Guests appreciate the tidy and well-maintained premises, from the common areas to the spacious kitchen. The high standard of cleanliness extends to the bathrooms, which are also kept in pristine condition. Many praise the spotless, pleasant surroundings that enhance the overall ambiance of the place. Additionally, the friendly and efficient cleaning staff contribute to the high-end feel of the hotel, making Casa Abanico Tulum a top choice for those who value cleanliness and comfort during their stay.
Staff
Casa Abanico Tulum stands out for its exceptional staff, creating a welcoming and friendly environment for guests. Reviews frequently highlight the helpfulness and attentiveness of the hosts with many describing them as super friendly, kind and always willing to go the extra mile. The owners, who speak both French and English, are continuously praised for their warmth and approachability, ensuring that guests feel at home and well-cared-for during their stay. Whether offering advice on local attractions and restaurants or providing various forms of support, the hosts' dedication to guest satisfaction is evident. The hosts, Matteo and Matthieu, along with Aurora, are specifically noted for their kindness and helpful nature, contributing significantly to the positive experiences of visitors. Their genuine hospitality, paired with their multilingual capabilities, makes them accessible and easy to communicate with. The combination of a well-maintained property and extraordinary service from the staff ensures a tranquil and enjoyable stay. Overall, the consistent theme in guest reviews is the superb service provided by the Casa Abanico Tulum team, making it a charming choice for travelers.
Wi-Fi
Casa Abanico Tulum offers a generally reliable WiFi experience, particularly excelling in basic internet tasks and work-related activities. Many guests commend the WiFi as good, excellent or very good, often highlighting that it works perfectly and is even better compared to other places. The connection is suitable for working on a laptop, although its performance may wane for more demanding tasks like virtual meetings. Some guests did note issues such as slow speeds in the last room, intermittent outages and poor coverage in some areas. Despite occasional minor issues, the overall consensus is that the WiFi at Casa Abanico Tulum is a dependable component of their stay, especially for basic use and work.
Romantic
Casa Abanico Tulum offers a serene, romantic retreat that truly feels like a haven of peace. This family-run hotel is characterized by its magical atmosphere and charming, tastefully decorated rooms. The property is enveloped by a beautiful garden that serves as an oasis of tranquility, providing an ideal space for couples or families to relax. The garden not only enhances the aesthetic appeal of the place but also offers a perfect spot to enjoy the coolness of the night and engage in meaningful conversations. Located near the city, Casa Abanico Tulum seamlessly combines peaceful seclusion with convenient access, making it an exquisite escape in Tulum.
No, Casa Abanico Tulum doesn't have any pool.
No, a spa isn't available at Casa Abanico Tulum.
No, Casa Abanico Tulum doesn't allow dogs.
No, parking facilities aren't available at Casa Abanico Tulum.