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Summary of reviewsCasa Elda in Tulum Pueblo is highly regarded by guests for its well-balanced offerings, combining a convenient yet tranquil location, beautifully designed accommodations, and exceptional service. This hotel is noted for being a top choice for travelers seeking effortless access to Tulum’s vibrant center, while providing a peaceful retreat from the bustling activities. Located in a secure neighborhood, Casa Elda offers a serene escape with lush gardens and well-maintained outdoor spaces, including a pool and rooftop areas perfect for relaxation.
The accommodations at Casa Elda are commended for their spacious and modern design. Rooms are clean, bright, and equipped with practical amenities such as kitchenettes, ensuring that guests enjoy a comfortable and convenient stay. The serene atmosphere contributes to restful nights, enhanced by the exceptionally comfortable beds that guests frequently praise.
The hotel consistently impresses with its high standards of cleanliness, extending from individual rooms to common areas like the pool and gardens. Guests highlight the modern amenities, cleanliness, and refreshing atmosphere, creating an inviting environment throughout the property.
Casa Elda’s staff is celebrated for their attentiveness and hospitality. Known for their friendliness and proactive service, staff members like Vanessa, Eva, Julie, Angel, and Julieta receive special recognition for their contributions to a seamless guest experience. Communication is efficiently handled, ensuring quick and helpful responses to inquiries, adding to the welcoming atmosphere.
Despite some mixed feedback on WiFi stability, the service is generally considered satisfactory with fast and reliable connectivity for most guests, allowing for remote work and consistent internet use.
The hotel’s pool area offers a charming and relaxing oasis, with guests enjoying the clean and inviting waters amidst beautifully maintained gardens. Additional outdoor facilities, such as a rooftop lounge and barbecue grill, further enhance the guest experience, offering diverse relaxation options.
In summary, Casa Elda offers superb value for money, with its central yet serene location, immaculate accommodations, and impressive amenities. The warm and helpful service provided by the staff contributes to a memorable stay, making Casa Elda a delightful choice for travelers visiting Tulum. Show more
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Categories
Apartment with Swimming Pool
Outdoor Pool
Apartment with Free Wi-Fi
Apartment for Adults Only
3-Star Apartment
Apartment with Outdoor Pool
Room Types
Queen StudioThis studio's special feature is the pool with a view. Providing free toiletries, this studio includes a private bathroom with a shower and a hairdryer. The fully equipped kitchenette features a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned studio provides a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a seating area as well as garden views. The unit offers 2 beds.
Queen StudioGuests will have a special experience as this studio features a pool with a view. Offering free toiletries, this studio includes a private bathroom with a shower and a hairdryer. Guests can make meals in the kitchenette that is fitted with a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned studio offers a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a seating area as well as garden views. The unit offers 2 beds.
King StudioThis studio's special feature is the pool with a view. Providing free toiletries, this studio includes a private bathroom with a shower and a hairdryer. The well-equipped kitchenette features a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned studio provides a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a seating area as well as garden views. The unit offers 1 bed.
King StudioThis studio's special feature is the pool with a view. Providing free toiletries, this studio includes a private bathroom with a shower and a hairdryer. Guests can make meals in the kitchenette that comes with a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned studio provides a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a seating area as well as garden views. The unit offers 1 bed.
Studio with BalconyThis studio features a pool with a view. The well-fitted kitchen has a stovetop, a refrigerator, kitchenware and a microwave. This air-conditioned studio is comprised of a flat-screen TV with streaming services, a private bathroom as well as a balcony with garden views. The unit has 1 bed.
StudioThis studio features a pool with a view. Featuring free toiletries, this studio includes a private bathroom with a shower and a hairdryer. Guests can make meals in the kitchenette that has a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned studio features a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a seating area as well as garden views. The unit has 1 bed.
King StudioThe pool with a view is the standout feature of this studio. Featuring free toiletries, this studio includes a private bathroom with a shower and a hairdryer. In the well-equipped kitchenette, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned studio features a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a seating area as well as garden views. The unit has 1 bed.
Queen StudioThis studio features a pool with a view. Offering free toiletries, this studio includes a private bathroom with a shower and a hairdryer. Meals can be prepared in the kitchen, which is fitted with a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned studio offers a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a seating area as well as garden views. The unit has 2 beds.
Studio with TerraceThis studio provides a pool with a view. In the fully equipped kitchenette, guests will find a stovetop, a refrigerator, kitchenware and a microwave. This air-conditioned studio includes a flat-screen TV with streaming services, a private bathroom as well as a terrace with garden views. The unit offers 1 bed.
King StudioGuests will have a special experience as this studio features a pool with a view. Offering free toiletries, this studio includes a private bathroom with a shower and a hairdryer. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned studio offers a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a seating area as well as garden views. The unit offers 1 bed.
Deluxe King StudioThe pool with a view is the standout feature of this studio. Offering free toiletries, this studio includes a private bathroom with a shower and a hairdryer. The fully equipped kitchenette has a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned studio offers a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a seating area as well as garden views. The unit has 1 bed.
King Studio with Sofa BedThe pool with a view is the standout feature of this studio. Offering free toiletries, this studio includes a private bathroom with a shower and a hairdryer. Guests can make meals in the kitchenette that is fitted with a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned studio offers a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a seating area as well as garden views. The unit has 2 beds.
Penthouse ApartmentThis apartment's standout feature is the pool with a view. This apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a microwave and a toaster. This apartment is air-conditioned and has a minibar, a tea and coffee maker as well as a terrace with garden views. The unit has 4 beds.
Guest Reviews
Location
Casa Elda emerges as a top choice for travelers seeking a comfortable and conveniently located stay in Tulum. While some guests note it is a bit further from the center than expected, the general consensus leans heavily towards its superb location. A mere 10-minute walk places you near the heart of Tulum's bustling center, making it ideal for easy access to main streets, shops, a large supermarket, bars, and a plethora of restaurants. Despite its proximity to town activities, the hotel manages to maintain a peaceful and quiet ambiance, perfect for relaxation away from the noise.
The hotel sits in a safe and pleasant neighborhood, providing an oasis-like escape with its tasteful decor and welcoming environment. Guests enjoy the beautifully maintained complex that features lush gardens, a swimming pool, and rooftop spaces, all contributing to a serene and relaxing atmosphere. The area around Casa Elda is well-equipped for excursions and dining, providing a perfect blend of access and seclusion.
In essence, Casa Elda offers incredible value for money with ample amenities and a beautiful, modern aesthetic. Its central yet tranquil location ensures guests can enjoy Tulum's vibrant scene without compromising on peace and quiet. With attentive staff and convenient features like easy check-in and safe surroundings, Casa Elda is a delightful haven for travelers.
Rooms
Casa Elda in Tulum Pueblo is a beautifully designed hotel that promises spacious and well-appointed accommodations. Guests rave about the cleanliness and modernity of the rooms, which are consistently described as large and inviting, with plentiful light and tasteful decor. The inclusion of practical amenities such as kitchenettes is highly appreciated, facilitating a comfortable and convenient stay. Many rooms include balconies or access to well-maintained common areas, providing pleasant spaces for relaxation. The peaceful environment ensures a restful night's sleep, while the surrounding quiet neighborhood adds to the appeal, despite being within walking distance to local supermarkets and restaurants. Accommodations are perfectly aligned with online images, ensuring guests find everything as expected upon arrival. Overall, Casa Elda is acclaimed for its thoughtful design, comfort, and the serene atmosphere it offers.
Beds
At Casa Elda, guests frequently praise the exceptional comfort and impressive size of the beds. Many travelers found them to be large, soft, and a true highlight of their stay. The main bedroom's bed is described as incredibly comfortable, contributing to a restful night's sleep. The bedding is clean and of good quality, enhancing the overall experience.
In addition to the beds, the rooms themselves receive positive attention for their spaciousness and cleanliness, providing an inviting and comfortable environment. The presence of an air conditioning system adds to the comfort, making the stay at Casa Elda even more enjoyable. Despite one note about a bed not being made on the second day, the overall consensus is that Casa Elda offers a very pleasant and comfortable lodging experience, particularly given its price range.
Cleanliness
Casa Elda consistently impresses guests with its remarkable cleanliness and well-maintained facilities. The accommodations are described as immaculate, with rooms that are both clean and comfortable. The hotel boasts spacious and beautifully decorated apartments, further enhancing the guest experience. Many reviewers appreciate the modern amenities and cleanliness that extend beyond the rooms to include common areas, the pool, and the beautiful, serene garden setting.
The property's location is advantageous, situated close to the center yet in a quiet and relaxing area, adding to the overall sense of calm. Guests have praised the hotel's modern and clean environment, which includes practical features like well-equipped kitchenettes and plenty of toiletries. The pool area is highlighted as charming and tidy, offering a delightful space to unwind.
The staff at Casa Elda are noted for their helpfulness and responsiveness, contributing to the seamless experience. Although some aspects such as towel replacement during the stay might require guest inquiry, overall, the establishment's high standards of cleanliness and maintenance are apparent. Casa Elda provides a super clean, comfortable stay that is frequently lauded, creating a tranquil and refreshing escape for its visitors.
Staff
Casa Elda boasts a remarkable team whose dedication and hospitality set a high standard for guest services. Visitors consistently praise the helpfulness and attentiveness of the staff, with particular commendations for Vanessa, Eva, Julie, Angel, and Julieta, who have been highlighted for their exceptional service. Guests appreciate the team's eagerness to assist, whether organizing transport or providing local tips on attractions and restaurants. The staff's friendliness and prompt responses to requests foster a welcoming atmosphere, with communication efficiently handled through WhatsApp, ensuring that guests' needs are met swiftly.
The hotel's team, described frequently as polite, responsive, and accommodating, is noted for its meticulous care and genuine availability. The staff members balance professionalism with warmth, respecting guests' privacy while making them feel at home. Many reviewers also acknowledge the staff's ability to quickly resolve issues, enhancing the overall experience at Casa Elda. Whether engaging in lively conversations or benefiting from the staff’s expert recommendations, guests leave with lasting impressions of a courteous and helpful team, making Casa Elda a noteworthy choice for a stay with stellar service.
Wi-Fi
Casa Elda receives mixed feedback on its WiFi, though the positive remarks suggest a generally satisfactory experience for many guests. The hotel is noted for providing excellent, stable, and reliable internet, with several guests highlighting the super-fast and powerful WiFi network. This suggests that for the majority of visitors, WiFi meets the needs for tasks requiring consistent connectivity, such as remote work, given the good desk and chair available. However, a handful of guests report less favorable experiences, mentioning issues with stability, particularly at night, and limited access inside some apartments. Despite occasional connectivity challenges, most reviews commend the WiFi service at Casa Elda, indicating it largely fulfills guests' expectations.
Pool
Casa Elda offers a delightful oasis with its beautifully maintained pool and lush garden surroundings, creating an idyllic atmosphere for relaxation. The pool area is consistently praised for its cleanliness and refreshing waters, providing a serene escape after a hot day. Guests can enjoy lounging on comfortable seating and sunbeds, enhancing their experience of tranquility. The communal spaces, including the courtyard and rooftop terrace, are well-arranged and cozy, perfect for unwinding with a drink or engaging in a yoga session. The gardens are carefully tended, contributing to a picturesque setting that invites guests to linger and appreciate the environment.
While the pool is generally described in glowing terms, some reviewers noted that it appeared smaller than anticipated. There were occasional mentions of maintenance issues, but the overall impression remains positive, with many finding it delightful and rejuvenating. Additionally, the rooftop lounge and jacuzzi provide alternatives for relaxation, combining to offer a comprehensive retreat experience at Casa Elda.
Overall, Casa Elda’s pool and accompanying outdoor areas create a fantastic backdrop for a peaceful getaway, offering guests the chance to partake in a truly wonderful and refreshing setting.
4 Star
Casa Elda stands out as an exceptional value-for-money hotel among the many options in Tulum, Mexico. Despite the reviews not mentioning its four-star status, guests repeatedly highlight the superb price-to-value ratio this hotel offers. The combination of a prime location, impressive amenities, and assured security makes it a compelling choice for travelers seeking a well-rounded experience.
The accommodation features a serene rooftop area and a delightful pool, contributing to the overall relaxing ambiance. Guests frequently commend the super friendly staff and highlight the hotel's optimal position just outside the bustling areas of Tulum, affording a peaceful yet convenient stay. The heart of Tulum welcomes guests with its proximity to attractions while maintaining a quiet retreat.
Casa Elda boasts a beautiful, modern apartment complex with tastefully decorated rooms, scoring impressively high in guest ratings. Descriptions such as perfect, stunning, and superb reveal the high levels of satisfaction among visitors. From its well-maintained facilities to the harmoniously furnished rooms, the hotel delivers a remarkable vacation experience that consistently garners praise from its guests.
Outdoor Pool
Casa Elda offers guests a charming escape with its well-appointed outdoor spaces. The centerpiece is a lovely, well-maintained pool situated in a lush, green garden, creating the perfect oasis for guests to unwind. The courtyard and garden are thoughtfully designed, providing a visually appealing and relaxing environment. The accommodation is complemented by a rooftop terrace which features a barbecue grill and a (currently non-operational) jacuzzi, although it's noted to be clean and pleasant despite that. The outdoor kitchen is an added convenience, enhancing the overall guest experience. While the property is approximately a 20-minute cycle from the beach, this distance is not a deterrent for many visitors. Casa Elda’s outdoor facilities stand out as spectacular, offering a blend of beauty and functionality for a memorable stay.
Yes, Casa Elda has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Casa Elda.
No, Casa Elda doesn't allow dogs.
No, parking facilities aren't available at Casa Elda.