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Summary of reviewsChill Kanil is a serene retreat on the outskirts of Tulum, ideal for travelers seeking peace and relaxation amidst lush greenery and a bordering jungle. The tranquil atmosphere is enhanced by a beautiful interior courtyard with a swimming pool, perfect for unwinding. While the hotel's remote location necessitates a bike or car ride to the center of Tulum roughly 2 kilometers away, excellent nearby restaurants and good parking facilities add to its convenience.
Guests rave about the breakfast, often describing it as delicious, varied and freshly prepared with healthy gourmet Mexican flavors. The meals, prepared by a delightful cook, consistently receive high praise for their taste and quality, making breakfast a highlight of the stay.
The rooms at Chill Kanil are well-received for their cleanliness, spaciousness and tasteful decor. Guests appreciate the large, comfortable beds, practical furnishings and extra amenities like kitchenettes. Though some rooms may lack natural light and have minor moisture issues, the overall ambiance is one of comfort and serenity, enhanced by a beautiful pool set in a tropical garden.
Cleanliness is a standout feature with guests frequently commending the hotel's immaculate rooms, walkways and pool area. The well-maintained garden and pristine facilities contribute to the overall inviting atmosphere.
The staff at Chill Kanil are exceptional, known for their friendliness, helpfulness and willingness to assist. Guests feel at home thanks to their warm demeanor and excellent service.
The hotel’s wifi connection is reliable and fast, meeting the needs of guests who require a strong internet signal. The pool, surrounded by lush greenery and beautifully lit at night, is a central feature appreciated for its clean, refreshing water and relaxing ambiance, despite occasional mentions of its smaller size.
Parking options are ample and secure, making it convenient for guests with cars, though renting bicycles is a popular alternative for exploring the nearby town.
The beds are consistently praised for their comfort with the large, cozy mattresses contributing to a restful night's sleep. The hotel's pet-friendly policy, highlighted by the presence of the charming dog Mosca, adds a delightful and homey touch to the stay.
Overall, Chill Kanil is a top choice for those seeking a quiet, nature-filled escape with excellent amenities and a warm, welcoming atmosphere. Show more
Read review summaries for all categories
Categories
Dog Friendly Apartment
Apartment with Swimming Pool
Outdoor Pool
Apartment with Parking
Cheap Apartment
Apartment for Adults Only
4-Star Apartment
Apartment with Outdoor Pool
Room Types
Deluxe ApartmentThe pool with a view is the standout feature of this apartment. Boasting a private entrance, this air-conditioned apartment features 1 bedroom and 1 bathroom with a walk-in shower. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and a tea and coffee maker. The unit has a minibar, garden views, a balcony and wine/champagne is available for guests. The unit has 1 bed.
LoftThis loft has a sofa, WiFi, kitchenette and a private bathroom.
Double Room with BalconyThis apartment has a sofa, pool view and a private bathroom.
ApartmentThis apartment has a sofa, pool view and private bathroom.
LoftThis loft has a sofa, WiFi, kitchenette and a private bathroom.
Double Room with Two Double BedsGuests will have a special experience as the twin room offers a pool with a view. The twin room provides air conditioning, a private entrance, as well as a private bathroom featuring a walk-in shower. The unit features a minibar, garden views, an outdoor dining area and wine/champagne is provided for guests. The unit offers 2 beds.
Queen StudioThis studio's special feature is the pool with a view. The studio provides air conditioning, a private entrance, as well as a private bathroom featuring a walk-in shower. The well-fitted kitchen has a stovetop, a refrigerator, kitchenware and a tea and coffee maker. The unit features a minibar, garden views, an outdoor dining area and wine/champagne is provided for guests. The unit offers 1 bed.
Studio with BalconyThis studio features a pool with a view. Meals can be prepared in the well-fitted kitchen, which has a stovetop, a refrigerator, kitchenware and a tea and coffee maker. The studio features air conditioning, a private entrance, a balcony with garden views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
Deluxe RoomThis double room's special feature is the pool with a view. The spacious double room provides air conditioning, a private entrance, a balcony with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
Guest Reviews
Location
Chill Kanil offers a serene retreat on the outskirts of Tulum, ideal for those seeking peace and quiet away from the hustle and bustle of the city. The hotel is described as a beautiful and comfortable haven, surrounded by lush greenery and a bordering jungle, which enhances its exotic charm. The location is appreciatively quiet, making it perfect for a relaxing getaway, bolstered by a tranquil atmosphere and a nice interior courtyard featuring a swimming pool.
The hotel's remote setting, however, means that it's quite far from the center of Tulum—approximately 2 kilometers or about 10 minutes by car. This distance can be a drawback for guests without their own means of transportation, although biking or driving are viable options to reach the town and its attractions. Despite its secluded nature, convenient amenities like good parking and proximity to excellent local restaurants within a 5-minute bike ride add to the overall experience.
In summary, Chill Kanil is best suited for travelers who are looking for a quiet, secluded escape and are prepared to commute to the city's main areas. It provides an excellent spot for relaxation, surrounded by nature, but potential visitors should be aware of its distance from the vibrant center of Tulum and plan accordingly.
Breakfast
At Chill Kanil, guests consistently appreciate the stellar breakfast experience, describing it as delicious, varied and freshly prepared. The meals, often praised for their healthy and gourmet Mexican flavors, are prepared daily by a wonderfully kind cook, ensuring something different every morning. Diners highlight the excellent omelets, fresh fruits and beverages like coffee and tea, all part of a breakfast that many found to be exceptional and hearty.
Despite minor mentions of modest or light offerings from a few reviews, the general sentiment places the breakfast among the best experienced with terms like "super tasty," "phenomenal," and "top-notch" frequently used. The breakfast stands out not just for its taste and quality, but also for the personalized touch added by the charming señora and chefs who prepare each meal on the spot.
Guests enjoy a homey atmosphere, complete with unique dishes like divine chilaquiles and balanced, freshly-made options, making breakfast a highlight of their stay. While occasionally the timing and portion sizes could be a slight issue, the overall consensus paints a picture of a breakfast service that is incredibly satisfying and appealing to a wide range of tastes.
Rooms
The rooms at 'Chill Kanil' hotel receive high praise for their cleanliness, spaciousness and beautiful decor. Guests consistently highlight the large, well-decorated rooms that often come with added amenities such as fully equipped kitchenettes, small refrigerators and private bathrooms. The rooms are also noted for being cozy and comfortable with thoughtful details that make them feel welcoming and distinctive.
Visitors appreciate the modern and practical furnishings, emphasizing the comfort of the beds and the quality of the bedding with many mentioning king-size beds. The hotel's overall ambiance is described as peaceful and quiet, enhanced by a charming design that combines raw materials and lovely little decorative touches.
Moreover, the common areas, including a beautiful pool set in a magnificent tropical garden, contribute to the serene environment that many guests admire. However, some rooms are reported to be a bit dark, lacking natural light and occasionally suffer from moisture issues with a musty smell, especially in the bathrooms.
Despite minor drawbacks, the general consensus remains overwhelmingly positive with the hotel being likened to a small oasis where everything feels well thought out.
Beds
At Chill Kanil, guests consistently praise the beds for their comfort and size. The accommodations often feature large, spacious rooms that come with firm yet cozy mattresses, contributing to a restful night's sleep. Descriptions like large, king size and huge frequently highlight the scale and comfort of the bedding. The rooms are additionally appreciated for their decor and cleanliness. While most reviews emphasize the high quality of the bedding and pillows, there are occasional notes about hard mattresses and less comfortable beds. Despite these few remarks, the majority of guests appear to find the beds extremely comfortable, making them a standout feature of the stay at this hotel. Mosca, the hotel's adorable dog, also adds a unique charm to the experience.
Cleanliness
Chill Kanil receives overwhelmingly positive feedback regarding its cleanliness, contributing significantly to the overall guest experience. Many guests highlighted the rooms as being very clean, beautifully furnished, spacious and well-equipped. Both the walkways and the pool area are consistently mentioned as pristine and visually appealing. The hotel grounds, including the garden, are well-maintained with areas cleaned daily, fostering a serene and immaculate ambiance.
Guests appreciate the hotel's tranquil and exotic setting, aligning well with its peaceful and soothing atmosphere. The staff friendliness and the facility’s attractive design add to the charm, making the overall environment even more inviting. The cleanliness of the establishment often comes up in reviews with phrases like 'impeccable cleanliness' and 'everything crystal clear' attesting to the high standards maintained.
However, a few detractors noted issues with dampness and occasional stains on the floor and sheets, though these comments are in the minority. The combination of a beautiful decor, clean facilities and a well-kept pool make Chill Kanil a top choice for travelers looking for a clean and relaxing stay.
Staff
The reviews for Chill Kanil consistently highlight the exceptional friendliness and helpfulness of the staff. Guests frequently mention how welcoming, kind and attentive the team is with special praise for individuals like Sofia, Miguel and Laura. The staff's ability to speak English adds to the comfort of international visitors and their warm demeanor makes guests feel right at home. From the reception to the kitchen, everyone is noted for their willingness to assist and accommodate. The hosts, whether through their charming and responsive service or their local knowledge, contribute significantly to creating a pleasant and hospitable atmosphere. The overall sentiment is that the staff at Chill Kanil go above and beyond to ensure a memorable and enjoyable stay for all who visit.
Wi-Fi
Chill Kanil boasts a well-functioning and strong wifi connection, often praised for its flawless performance and excellent internet speeds. Guests frequently commend the good and super wifi speeds, making it an ideal spot for those who need to work during their stay. While there are occasional remarks about the internet disconnecting, the signal is generally reliable and meets most expectations. Overall, the wifi at Chill Kanil receives positive feedback, ensuring a seamless online experience for guests.
Pool
Chill Kanil, nestled amid lush greenery, boasts a wonderfully maintained pool that has garnered substantial praise for its beauty and tranquility. Visitors consistently highlight the pool as a central feature of their stay, appreciating its clean and refreshing water, which offers a delightful respite from the Tulum heat.
The pool area, surrounded by a beautifully designed garden, provides a relaxing atmosphere perfect for unwinding after a busy day of sightseeing. The outdoor ambiance is enhanced further by well-maintained equipment and comfortable sitting areas that ensure guests can lounge in complete comfort. The pool's harmonious decor and beautiful nighttime lighting contribute significantly to the serene and restful environment.
Despite a few mentions of its smaller size and occasional maintenance issues, the overall experience at Chill Kanil's pool remains overwhelmingly positive with visitors frequently describing it as incredible, lovely and a peaceful haven. Whether enjoyed in the sun or under the stars, the pool area at Chill Kanil serves as an inviting oasis that remarkably complements the beauty of the property.
Parking
Chill Kanil offers ample and secure parking options right in front of the hotel, ensuring convenience for guests traveling by car. Visitors can park multiple cars without any issues, benefiting from the free parking provided. Despite the plentiful parking spaces, there may not always be enough room for all guests, indicating high occupancy at times. For those exploring the area, a car proves useful for getting around, although renting bicycles is a convenient and affordable alternative with the town center reachable within about 10 minutes by bike.
Outdoor Pool
The outdoor pool at Chill Kanil consistently impresses guests with its beauty and tranquility. At night, it transforms into a gorgeous, peaceful haven, offering a stunning visual treat. The entire outdoor area, including the beautifully designed pool and garden, makes for a serene and aesthetically pleasing setting. Guests frequently describe the pool as clean and lovely, perfect for chilling out and enjoying a refreshing dip. Despite occasionally finding the water a bit cold, visitors still appreciate the pool's charm and regard it as a standout feature of the hotel. The price point also adds to the pool's attractiveness, making it a valued amenity in this charming hotel.
Dog Friendly
Chill Kanil offers a charming pet-friendly experience that is sure to delight animal lovers. The presence of the adorable cat and the well-behaved dog named Mosca, who is frequently mentioned as a sweet and friendly host, adds a unique and pleasant touch to the stay. Guests consistently praised Mosca, describing her as a great company and a delightful addition to their visit. She even occasionally slept on guests' couches, making the experience feel more like staying with a friend's delightful pet. The hotel’s commitment to being pet and eco-friendly further enhances its appeal. Overall, Chill Kanil's furry residents contribute significantly to the warm and welcoming atmosphere of the place, making it a top choice for travelers who appreciate a homey touch and animal companionship.
Yes, Chill Kanil has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Chill Kanil.
Yes, Chill Kanil welcomes dogs.
Yes, parking facilities are available at Chill Kanil.