Tulum20.21373300,
-87.45738900,
Calle Polar Poniente Calle Geminis Norte(Show on Map)
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1 room2 guests1 room, 2 guests
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Summary of reviewsHotel Muyu Tulum offers a standout experience with its prime location, comfort, and exceptional service, making it a well-regarded option for travelers exploring the vibrant town of Tulum. Positioned centrally, guests find themselves within easy walking distance to an array of local amenities, including restaurants, bars, and shops. This convenience extends to the availability of public transportation and parking options, providing great accessibility for further exploration of nearby beaches and ruins. Despite occasional noise, its location in the Pueblo neighborhood immerses travelers in the dynamic culture of Tulum.
The hotel’s breakfast experience is particularly praised, offering a scenic start to the day on a terrace setting. While the breakfast is primarily continental, it impresses with fresh, flavorful offerings and the option to enhance meals with additional items like eggs or pancakes. Guests find the experience generally enjoyable and sufficient, contributing positively to their overall stay.
Rooms at Hotel Muyu Tulum are noted for their modern design and cleanliness, providing a tranquil retreat for guests. They are described as spacious, comfortable, and well-equipped, although some minor issues such as sparse lighting and soundproofing are mentioned. The comfort of the king-size beds, combined with a serene decor and small balcony spaces, creates a restful environment.
Cleanliness stands out as a core strength, with the hotel maintaining pristine standards throughout, complemented by attentive staff who ensure daily upkeep and comfort. The hotel’s well-maintained condition and comfortable ambiance are consistently appreciated.
The staff at Hotel Muyu Tulum are frequently highlighted for their friendliness and exceptional service, significantly enhancing the guest experience. From check-in to breakfast service, team members are welcoming, helpful, and attentive, with several staff members receiving special recognition for their contributions.
The pool area adds to the hotel’s charm, offering a beautiful and clean setting for relaxation, though it is more suitable for casual dips than serious swimming. Sun loungers and a pleasing aesthetic make it an attractive feature for a peaceful stay.
Parking facilities at the hotel are noted for their convenience and accessibility, providing a hassle-free experience for guests with vehicles. The comfort and availability of parking enhance the overall convenience for travelers.
Overall, Hotel Muyu Tulum excels in providing a comfortable and enjoyable experience, combining a central location, clean accommodations, and a high level of service that leaves guests with a positive impression. Show more
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Categories
Hotel Taking Steps Towards Sustainability
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
Hotel with Outdoor Pool
Room Types
Deluxe Twin RoomThis air-conditioned room features a Smart TV and WiFi.
Superior King RoomThis air-conditioned room features a Smart TV and WiFi.
Double Room with Pool ViewThis air-conditioned double room is comprised of a flat-screen TV with streaming services and a private bathroom. The unit has 1 bed.
Guest Reviews
Location
Hotel Muyu Tulum boasts an excellent and convenient location right in the heart of Tulum, ensuring guests are close to a variety of amenities and attractions. Its central position places visitors within easy walking distance of restaurants, bars, nightclubs, and shops, making it an ideal spot for those who wish to enjoy the vibrant life of Tulum Town. The hotel’s proximity to the main avenue, public transport options like the ADO station, and street food vendors adds to its appeal. For those arriving by car, parking is available, and travelers seeking to explore further can easily embark on car or bike trips to nearby beaches and ruins. Despite the occasional mention of noise and safety concerns, the overwhelmingly positive feedback highlights the location as perfect, offering a genuine taste of the lively and cultural pulse of Tulum while staying comfortably in the Pueblo neighborhood.
Breakfast
Hotel Muyu Tulum offers a breakfast experience that largely satisfies guests, with several positive aspects to highlight. Nestled on the terrace, the breakfast setting provides a scenic start to the day. While described as continental, this morning meal impresses many with its varied and delicious offerings, including fresh fruits and quality coffee. Guests frequently compliment its pleasant simplicity, with the possibility of adding eggs or pancakes for an extra charge, which further enhances the experience. Some visitors were delighted by the array of options available, finding them more than sufficient, despite the breakfast not being served buffet-style. Occasional comments mention the portion sizes as just adequate, but the flavors and freshness make up for any perceived lack of abundance. Although a few reviews noted noise from nearby bars and the necessity for a greater variety, overall, the breakfast at Hotel Muyu Tulum receives commendations for its quality and taste, setting a positive tone for guests’ stays.
Rooms
Nestled in Tulum, Hotel Muyu offers a blend of modern comfort and sleek design that many travelers find appealing. The rooms at the hotel are consistently praised for their cleanliness and hygienic standards. Guests describe these spaces as spacious, comfortable, and well-equipped, with beds that invite restful sleep. The decor is minimal yet modern, contributing to a serene atmosphere. A notable feature of many rooms is the inclusion of a small balcony, providing a modest outdoor retreat.
Despite some minor drawbacks such as sparse lighting and limited soundproofing, the overall room experience is generally positive. The furnishings may be basic, with some rooms lacking certain amenities like hairdryers and adequate shelf space, but the staff’s friendliness is often highlighted as a standout aspect of the stay.
Located centrally in Tulum, the hotel provides a good value considering the city's general pricing. However, guests have mentioned that the rooms can be susceptible to noise, both from the street and the bar below, and that light through the curtains may be insufficient for those seeking darker rooms. Nonetheless, the comfort and cleanliness of Hotel Muyu and its convenient and safe location make it a satisfying option for travelers exploring Tulum.
Beds
Hotel Muyu Tulum garners praise for its bed comfort, with many guests expressing satisfaction with the spacious and cozy accommodations, notably the king-size beds that several found particularly inviting. The hotel boasts a selection of large, firm mattresses that have been praised for their comfort, with positive remarks highlighting how restful they are. The bedding attracts compliments too, suggesting a quality sleep experience for those visiting. While a minority mention that some beds and cushions lean towards being hard or small, the general consensus among visitors is that the hotel prioritizes sleep comfort, complemented by the kindness of the staff and cleanliness of the premises.
Cleanliness
Hotel Muyu Tulum impresses guests with its outstanding commitment to cleanliness, consistently meeting travelers' expectations. The hotel stands out for its pristine condition, with rooms described as very clean, modern, and well-equipped. Guests appreciate the daily cleaning service that ensures spotless spaces, from the reception area to individual rooms. The hotel is not only clean but also exudes comfort with spacious and cozy accommodations, supported by comfortable beds and an attentive staff known for their kindness and helpfulness. Despite the rooms being small for some, the overall comfort and cleanliness more than make up for it. The property itself is relatively new, adding to the fresh, well-maintained ambiance that visitors enjoy. Moreover, amenities such as daily clean beach towels further enhance the guest experience at this quiet and welcoming establishment.
Staff
Hotel Muyu Tulum has earned high praise for its exceptional staff, often highlighted as the shining feature of the guest experience. Visitors consistently describe team members as friendly, welcoming, and incredibly helpful. From the reception desk to the breakfast service, every interaction with the staff is marked by kindness and attentiveness.
The receptionists provide thorough information, assisting guests with everything from parking bikes to navigating local attractions. Their warm demeanor sets a positive tone upon arrival, with staff available to address any requests or doubts efficiently. Particular individuals like Kevin and Diego receive special mention for their outstanding contributions, further enhancing the guest experience.
The housekeeping team also plays a crucial role, maintaining clean and comfortable rooms, contributing to the overall excellence in service. Staff members are noted for their efficiency and charm, whether offering local tips or ensuring smooth operations during breakfast on the roof terrace.
Overall, the friendly and helpful staff at Hotel Muyu Tulum elevate the hotel experience, making guests feel welcomed and well-informed throughout their stay, solidifying their reputation for exceptional service.
Pool
At Hotel Muyu Tulum, the pool area consistently garners positive feedback from guests, praised for its beauty and cleanliness. The pool itself is described as both beautiful and fantastically designed, offering a lovely spot for a refreshing dip. While some note that it is more aesthetically pleasing and smaller in size, making it unsuitable for serious swimming, it remains a pleasant feature of the hotel. Guests appreciate the overall cleanliness and attractiveness of the space, accentuated by the presence of sun loungers for relaxation. The combination of a lovely pool setting and a super friendly staff significantly enhances the hotel's appeal for a peaceful and enjoyable stay.
Parking
Hotel Muyu Tulum offers a convenient solution for guests with vehicles, featuring easily accessible parking right in front of the property. Most reviewers appreciate the location of the parking area, which is outdoors and not enclosed. Guests often highlight the ease of finding available parking spaces, emphasizing its comfort and accessibility. The parking is free of charge and does not require a reservation, adding to the overall convenience for travelers. While noted as open parking, it is generally perceived as secure. Despite some mentions of limited space, the parking is viewed positively due to its proximity to the hotel entrance and ease of use.
Yes, Hotel Muyu Tulum has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Muyu Tulum.
No, Hotel Muyu Tulum doesn't allow dogs.
Yes, parking facilities are available at Hotel Muyu Tulum.