Mistiq Tulum
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Summary of reviewsMistiq Tulum offers a tranquil yet accessible retreat, strategically positioned between Tulum Center and Tulum Beach, providing a peaceful escape while remaining close to shops and restaurants. Its beautiful setting and spacious layout are complemented by free shuttles that facilitate easy transportation, making it an appealing choice for travelers drawn to a serene environment with proximity to Tulum's attractions.
Dining at Mistiq Tulum receives high praise, starting with delightful breakfast options that cater to early risers and the presence of La Baguette, ensuring a convenient and tasty start to the day. The on-site dining includes two well-regarded restaurants and a café, contributing to an exquisite culinary experience, though some guests noted the need to seek alternate dinner options for more variety. Guests appreciate the beautiful poolside setting, enhancing the overall ambiance of their dining experience.
Guest accommodations at Mistiq Tulum are characterized by modern, spacious, and elegantly decorated apartments offering comfort and necessary amenities. While most visitors find the rooms inviting and comfortable, a few mention issues such as pest presence and maintenance needs. Cleanliness reports are mixed, with most praising the tidy condition of the premises while others pointed out inconsistencies in housekeeping and maintenance in some areas.
The staff at Mistiq Tulum are frequently described as friendly and attentive, with efficient service enhancing the guest experience. However, a few visitors reported issues with communication and responsiveness, particularly concerning the reception staff. Despite this, many guests note the staff’s effort to provide a welcoming atmosphere.
Wi-Fi service presents a varied experience, with reliable connectivity in-room but challenges elsewhere on the property, suggesting guests may want to plan for less stable internet access around the pool and other communal areas.
Fitness-minded visitors will appreciate the hotel's outstanding gym facilities, noted for their modern equipment and cleanliness, making it a standout feature alongside a picturesque pool area that blends seamlessly with the lush surroundings. The pool area itself is consistently highlighted for its tranquility and beauty, offering a peaceful retreat complemented by neighboring cafes for convenience.
Overall, Mistiq Tulum provides a soothing and comfortable stay with its highlight features—inviting beds, an exceptional gym, and serene pool areas—all contributing to a memorable vacation in this lush tropical setting.
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Dining at Mistiq Tulum receives high praise, starting with delightful breakfast options that cater to early risers and the presence of La Baguette, ensuring a convenient and tasty start to the day. The on-site dining includes two well-regarded restaurants and a café, contributing to an exquisite culinary experience, though some guests noted the need to seek alternate dinner options for more variety. Guests appreciate the beautiful poolside setting, enhancing the overall ambiance of their dining experience.
Guest accommodations at Mistiq Tulum are characterized by modern, spacious, and elegantly decorated apartments offering comfort and necessary amenities. While most visitors find the rooms inviting and comfortable, a few mention issues such as pest presence and maintenance needs. Cleanliness reports are mixed, with most praising the tidy condition of the premises while others pointed out inconsistencies in housekeeping and maintenance in some areas.
The staff at Mistiq Tulum are frequently described as friendly and attentive, with efficient service enhancing the guest experience. However, a few visitors reported issues with communication and responsiveness, particularly concerning the reception staff. Despite this, many guests note the staff’s effort to provide a welcoming atmosphere.
Wi-Fi service presents a varied experience, with reliable connectivity in-room but challenges elsewhere on the property, suggesting guests may want to plan for less stable internet access around the pool and other communal areas.
Fitness-minded visitors will appreciate the hotel's outstanding gym facilities, noted for their modern equipment and cleanliness, making it a standout feature alongside a picturesque pool area that blends seamlessly with the lush surroundings. The pool area itself is consistently highlighted for its tranquility and beauty, offering a peaceful retreat complemented by neighboring cafes for convenience.
Overall, Mistiq Tulum provides a soothing and comfortable stay with its highlight features—inviting beds, an exceptional gym, and serene pool areas—all contributing to a memorable vacation in this lush tropical setting.
Aparthotel Taking Steps Towards Sustainability
Dog Friendly Aparthotel
Aparthotel with Swimming Pool
Outdoor Pool
Aparthotel with Free Wi-Fi
Aparthotel with Gym
3-Star Aparthotel
Aparthotel with Outdoor Pool
Guest Reviews
Mistiq Tulum strikes a balance between accessibility and tranquility, nestled strategically between Tulum Center and Tulum Beach. Its central position renders it convenient for those looking to explore both the vibrant city center and the scenic beach, though getting around typically requires a car or bike. The area offers a peaceful retreat, away from the hustle and bustle of city life, while still being close enough to shops and restaurants, making it ideal for guests who enjoy a bit of a drive to their destinations. Although the location has been praised for its beautiful setting and spacious layout, it's worth noting that it sits on a busy road, resulting in some noise and traffic. Despite these minor drawbacks, the hotel provides free shuttles to ensure easy transportation. The surroundings promise both convenience and serenity, making it a great choice for travelers who value both proximity to Tulum's attractions and a peaceful atmosphere.
Mistiq Tulum offers a delightful breakfast experience that has received high praise from guests. The various dining options include a wonderful little breakfast restaurant and a delightful French café that opens its doors as early as 7 AM. The presence of La Baguette, a boulangerie renowned for its delicious breakfast offerings, adds to the charm, providing a convenient and tasty start to the day right outside the apartments. Guests also appreciate the small grocery store located downstairs, supplying fresh fruits, dairy products, and other essentials, making morning meals a breeze. With excellent breakfast service on the premises, including a cafe known for fresh baguettes and flavorful dishes, Mistiq Tulum ensures guests have convenient access to tasty meals in an inviting setting.
Mistiq Tulum offers a dining experience that has left guests quite pleased with its on-site options. The hotel features two small restaurants and a convenient store within the complex, providing guests with easy access to dining. The café and restaurant in the condominium are highly regarded by visitors, who find the on-site eateries to be convenient with delicious food options. Guests have spoken favorably of the beautiful pool area and the lush greenery that surrounds it, adding to the overall ambiance of the dining experience. For those looking for exquisite culinary delights, the on-site restaurants have been described as a gourmet's dream, with dishes praised for their exquisite flavors. Although there are no eating options available by the pool, and some guests noted the need to drive for alternative dinner options, the overall feedback highlights the convenience and quality of the dining at Mistiq Tulum. Additionally, the proximity to places like La Baguette further enhances the food offerings for those looking to explore beyond the complex.
Mistiq Tulum offers an inviting atmosphere with its modern and spacious apartments that are beautifully decorated and well-equipped. The rooms are consistently praised for being large, clean, and comfortable, often featuring cozy beds and ample balconies. Guests appreciate the elegant design and the provision of necessary amenities, making their stay comfortable and enjoyable. The condos are well laid out, providing a lush, calming environment with stunning pool views. The hotel's location is also highlighted as ideal, being conveniently situated between Tulum's center and the beach.
However, some reviews indicate inconsistencies, mentioning issues such as the presence of cockroaches and the need for maintenance in certain areas. Additionally, while the apartments are generally spacious, some guests found them smaller than anticipated. There are also mentions of sparse kitchen supplies, suggesting limitations for those planning to cook extensively. Overall, despite minor setbacks, Mistiq Tulum provides a luxurious, spacious, and comforting stay, making it a standout choice for visitors to this serene tropical destination.
Nestled in the serene surroundings of Tulum, Mistiq Tulum offers an inviting stay with its standout feature: the beds. Visitors consistently highlight the sheer comfort of the beds, often described as super comfy, extremely comfortable, and even huge in size. This warmth extends to the pillows, which, though large, contribute to the overall plush sleeping experience. Despite a few isolated incidents, such as dampness and stains, the general consensus remains firmly positive. The beds are praised not just for their comfort but also for their substantial size, with options like queen-size beds provided to ensure a restful night's sleep. Paired with spacious accommodations, guests can immerse themselves in relaxation after a long day of exploring.
Mistiq Tulum offers an intriguing mix of experiences when it comes to cleanliness, presenting a diverse and sometimes conflicting set of impressions from guests. On the positive side, many visitors appreciate the consistently clean apartments, rooms, and modern furnishings, which are described as very clean and comfortable. The gym and swimming pools often receive praise for their excellent cleanliness and well-maintained conditions. Furthermore, the entire complex benefits from daily cleaning routines that help maintain an overall tidy environment, contributing to moments of impeccable first impressions.
However, the hotel's reputation for cleanliness is somewhat marred by various negative remarks. Some guests report encountering dirty rooms or apartments upon arrival and note instances of poor cleaning throughout their stay. Issues such as mold in bathrooms, worn-out cushions by the pool, and the maintenance of common areas have been pointed out, indicating that the standard of cleanliness can vary significantly. Experiences of dirty amenities, dampness, unpleasant odors, and even ant infestations further contribute to the less favorable perceptions.
The mixed reviews suggest that while some aspects of cleanliness at Mistiq Tulum are commendable, there is room for improvement in certain areas. Guests seeking spotless accommodation might want to communicate their expectations to the staff, who appear responsive to requests for remedies such as changing sheets. Ultimately, travelers should weigh these varied accounts to form a balanced view when considering a stay at this distinctive Tulum destination.
Mistiq Tulum boasts a staff known for their friendly and helpful nature, contributing positively to the overall guest experience. Many visitors praised the staff for their warmth, professionalism, and attentiveness, often highlighting the quick and efficient service provided, particularly through communication channels like WhatsApp. The friendliness and responsiveness of team members like Diego, Mirza, and Jonathan were noted, adding a personal touch to many stays.
However, some reviews pointed out inconsistencies in service, particularly from the reception staff, who were described as unfriendly or indifferent by some, with occasional communication mishaps. Instances of technical issues requiring delayed intervention and the absence of housekeeping evaluations were noted, with mixed experiences regarding how swiftly problems were addressed. Late-night disturbances from other guests were also mentioned, with a lack of staff response cited.
While these aspects are concerning, the overall impression remains that the staff at Mistiq Tulum strive to create a welcoming environment, as evidenced by numerous remarks on their pleasant demeanor and the commendable handling of requests. For travelers seeking a modern and relaxing destination, the attentive and often delightful staff play an integral role in the hotel's offering, despite isolated challenges.
Mistiq Tulum's wifi situation presents a mix of experiences for guests. While some have praised the stable and reliable internet connection within the rooms, it's clear that outside these spaces, particularly in communal areas like the pool, connectivity can be challenging. Visitors frequently mention difficulties with unstable wifi in areas outside rooms, including the lobby and around the property. Although some attribute these disruptions to general issues in Tulum, it's evident that the pool area and upstairs facilities struggle with slow or non-existent service. For those planning a visit, this suggests a need for contingency plans if needing constant connectivity throughout their stay. Nonetheless, in-room wifi remains consistently appreciated for its dependability, offering solace for those who can prioritize indoor internet use.
Mistiq Tulum stands out among travelers for its exceptional gym facilities, often described as one of the best experienced during vacations. The gym boasts a modern luxury appearance and is praised for its cleanliness and well-maintained state. Guests appreciate its spaciousness and the comprehensive range of both cardio and strength machines, making it a well-rounded fitness space. The atmosphere is peaceful, allowing guests to exercise without feeling crowded or rushed. While it closes relatively early at 8 PM, visitors generally find the gym's abundant natural light and new equipment a significant draw. For those prioritizing fitness during their stay, the gym at Mistiq Tulum is a major highlight, offering a premium experience suitable for both casual and serious workouts.
Mistiq Tulum offers a delightful pool experience that stands out among its amenities. The main pool area is described as beautiful, nice, and superb, creating an inviting atmosphere with its lush jungle vibe and surrounding greenery. This large, incredible pool serves as a centerpiece, offering a sense of tranquility that's enhanced by the natural backdrop. Guests appreciate the spacious pool area, noting its great price-value ratio, and often highlight its size as being particularly impressive for families, even with specific options like rooftop and private terrace pools adding to the variety.
The property's clever landscaping integrates seamlessly with the pool areas, making them a favorite spot for relaxation and leisure. Despite some concerns about cleanliness in certain instances, the overall pool experience remains positive, with guests enjoying the peaceful setting and a heated option for night swimming. The pool amenities, alongside the gym and cafe, contribute to a pleasant stay, making the pool area one of the best parts of the hotel and a standout feature for visitors.
Nestled in the lush environment of Tulum, Mistiq Tulum boasts an outdoor pool area that leaves a lasting impression on guests. Visitors are consistently delighted by the large and pleasant pool, which provides ample space for relaxation and leisure. The immensity of the swimming pool, coupled with its stunning appearance, adds to the experience of many who favor this feature above others in the hotel.
The pool is surrounded by beautiful outdoor areas rich with lush vegetation, creating a serene and inviting atmosphere. The thoughtfully designed grounds include several pools of varying sizes, complemented by comfortable loungers, offering guests options for their preferred style of relaxation. The magnificence of the pool area leaves guests in awe, proving to be a favorite retreat during their stay.
Adding to the charm of this tropical haven, the pool area is conveniently located near excellent cafes, ensuring guests can seamlessly enjoy refreshments without straying far from their peaceful oasis. Whether it's the sense of privacy offered by certain pool areas or the sheer beauty of the pools themselves, visitors consider the pool area at Mistiq Tulum a highlight of their travel experience.
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Location
Breakfast
Dinner
Rooms
However, some reviews indicate inconsistencies, mentioning issues such as the presence of cockroaches and the need for maintenance in certain areas. Additionally, while the apartments are generally spacious, some guests found them smaller than anticipated. There are also mentions of sparse kitchen supplies, suggesting limitations for those planning to cook extensively. Overall, despite minor setbacks, Mistiq Tulum provides a luxurious, spacious, and comforting stay, making it a standout choice for visitors to this serene tropical destination.
Beds
Cleanliness
However, the hotel's reputation for cleanliness is somewhat marred by various negative remarks. Some guests report encountering dirty rooms or apartments upon arrival and note instances of poor cleaning throughout their stay. Issues such as mold in bathrooms, worn-out cushions by the pool, and the maintenance of common areas have been pointed out, indicating that the standard of cleanliness can vary significantly. Experiences of dirty amenities, dampness, unpleasant odors, and even ant infestations further contribute to the less favorable perceptions.
The mixed reviews suggest that while some aspects of cleanliness at Mistiq Tulum are commendable, there is room for improvement in certain areas. Guests seeking spotless accommodation might want to communicate their expectations to the staff, who appear responsive to requests for remedies such as changing sheets. Ultimately, travelers should weigh these varied accounts to form a balanced view when considering a stay at this distinctive Tulum destination.
Staff
However, some reviews pointed out inconsistencies in service, particularly from the reception staff, who were described as unfriendly or indifferent by some, with occasional communication mishaps. Instances of technical issues requiring delayed intervention and the absence of housekeeping evaluations were noted, with mixed experiences regarding how swiftly problems were addressed. Late-night disturbances from other guests were also mentioned, with a lack of staff response cited.
While these aspects are concerning, the overall impression remains that the staff at Mistiq Tulum strive to create a welcoming environment, as evidenced by numerous remarks on their pleasant demeanor and the commendable handling of requests. For travelers seeking a modern and relaxing destination, the attentive and often delightful staff play an integral role in the hotel's offering, despite isolated challenges.
Wi-Fi
Gym
Pool
The property's clever landscaping integrates seamlessly with the pool areas, making them a favorite spot for relaxation and leisure. Despite some concerns about cleanliness in certain instances, the overall pool experience remains positive, with guests enjoying the peaceful setting and a heated option for night swimming. The pool amenities, alongside the gym and cafe, contribute to a pleasant stay, making the pool area one of the best parts of the hotel and a standout feature for visitors.
Outdoor Pool
The pool is surrounded by beautiful outdoor areas rich with lush vegetation, creating a serene and inviting atmosphere. The thoughtfully designed grounds include several pools of varying sizes, complemented by comfortable loungers, offering guests options for their preferred style of relaxation. The magnificence of the pool area leaves guests in awe, proving to be a favorite retreat during their stay.
Adding to the charm of this tropical haven, the pool area is conveniently located near excellent cafes, ensuring guests can seamlessly enjoy refreshments without straying far from their peaceful oasis. Whether it's the sense of privacy offered by certain pool areas or the sheer beauty of the pools themselves, visitors consider the pool area at Mistiq Tulum a highlight of their travel experience.
Yes, Mistiq Tulum has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Mistiq Tulum.
Yes, Mistiq Tulum welcomes dogs.
No, parking facilities aren't available at Mistiq Tulum.
Yes, Mistiq Tulum has a gym.
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