Aloft Tulum presents itself as an appealing destination for travelers seeking a blend of comfort and vibrancy in the heart of Tulum. Its prime location between Tulum Beach and the town center offers guests easy access to local attractions, dining, and entertainment, while its position in the modern Aldea Zama area provides a peaceful retreat. The hotel features contemporary design elements and facilities, with a standout rooftop pool offering stunning jungle views, making it an ideal choice for relaxation after exploration.
The hotel's staff consistently receive praise for their friendliness and attentive service, contributing significantly to guest satisfaction. The rooms are modern, clean, and spacious, equipped with ample amenities, and the beds are specifically noted for their exceptional comfort. Cleanliness across the property, from rooms to common areas, is frequently highlighted, supporting Aloft Tulum's reputation as a spotless and inviting environment.
Guests enjoy a delightful breakfast with fresh, tasty options, although there are minor areas for improvement in speed and menu variety. The dinner experience, while offering a lovely ambiance at the rooftop pool and bar, could benefit from more diverse menu choices and attention to value. Despite some inconsistencies with the wifi and extra charges for parking, the overall experience at Aloft Tulum is positive.
The hotel's gym supports fitness enthusiasts with its clean and modern facilities, while the pools—especially the rooftop pool—are celebrated for their views, atmosphere, and design. Aloft Tulum manages to provide a luxurious yet relaxed environment, making it an attractive option for travelers seeking a stylish and comfortable stay in Tulum.
Villas Geminis Boutique Condohotel is a highly recommended hotel located in the heart of Tulum. The hotel's location is perfect for exploring the town center, restaurants and bars while still maintaining a peaceful and quiet atmosphere. The hotel offers a lovely pool area and bikes for guests to get to the beach. The rooms are spacious, clean and comfortable with well-equipped amenities. The staff is friendly, helpful and observant, ensuring that guests have an enjoyable stay. The hotel's breakfast is freshly made and cooked to order and the outdoor pool is a standout feature that guests rave about. The hotel has a boutique feel with a warm and welcoming atmosphere, making it a perfect vacation getaway.
Kimpton Aluna Resort Tulum by IHG, is a great choice for those seeking a peaceful retreat away from the crowded areas of Tulum. The hotel's location is ideal for easy access to both Tulum centre and the beach with bicycles available for rent. The breakfast at the hotel is highly praised with guests enjoying the well-made and tasty menu plates. The rooms are spacious, clean and well-appointed with friendly and helpful staff. The hotel's 5-star facilities and staff receive high ratings from guests. The two tranquil pool areas are also great for chilling with swim-up bars and shaded areas for drinks and food. The only downside mentioned by some guests was the high cost of drinks and breakfast. Overall, Kimpton Aluna Resort Tulum provides an outstanding experience for guests and is highly recommended.
Motto By Hilton Tulum is widely praised for its strategic location nestled between Tulum's bustling city center and its scenic beaches, providing guests with easy access to both areas. The hotel's positioning within a small shopping center adds convenience with several eateries and shops nearby, making essentials easily accessible. Guests appreciate the rooftop atmosphere, including a well-equipped gym and inviting areas for unwinding, contributing to the hotel's modern and well-decorated environment. The cleanliness of Motto By Hilton Tulum is consistently highlighted, with immaculate rooms and common spaces reflecting a well-maintained ambiance.
The dining experience at the hotel receives positive acclaim, particularly for dinner options at the rooftop and lobby restaurants, where guests savor delicious food, remarkable cocktails, and a pleasant atmosphere enhanced by excellent DJ performances and friendly staff. Though breakfast options could benefit from more variety and inclusivity, the attentive service and standout dishes available receive commendation. The compact yet stylish rooms offer a cozy intimate atmosphere that is clean and well-kept, suitable for short stays and couples.
The staff at Motto By Hilton Tulum are notably welcoming and attentive, enhancing guests' experiences through exceptional service across different areas of the hotel. Recognition is given to the rooftop bar staff for their legendary service, enriching the lively environment with a mix of professionalism and approachability. For connectivity needs, the hotel's Wi-Fi is generally reliable with strong signals in communal areas, adding to a satisfying stay.
The gym facilities are distinguished for their size and array of equipment, receiving high praise and setting a benchmark for hotel fitness centers. Complimenting the gym is the stunning rooftop pool, a favorite spot among guests for its views and relaxing ambiance. The secure underground parking garage offers added convenience, allowing guests to explore the region with ease, further enhancing the overall appeal of Motto By Hilton Tulum as a comfortable accommodation choice in Tulum.
While there are occasional mentions of less favorable aspects such as room noise, music volume, and room insulation, the overall impression remains overwhelmingly positive. Despite mixed reviews on bed comfort, Motto By Hilton Tulum stands out as an attractive option for travelers seeking a modern boutique experience in a central and convenient Tulum location.
The Conrad Tulum Riviera Maya is a hotel with exceptional staff who are friendly, helpful and always eager to go above and beyond to ensure guests have a fantastic stay. The team takes pride in their work and provides great service with a hospitable attitude. While there were a few comments about some staff members who may have needed more training, overall the reviews speak to a team that is dedicated to providing guests with an unforgettable experience. If you want to be treated like royalty on your next vacation, book a stay at the Conrad Tulum Riviera Maya.
Casa Colonial Tulum is an esteemed choice for travelers seeking a centrally located, budget-friendly lodging experience in the vibrant heart of Tulum. Situated on the main street, the hotel provides easy access to numerous transportation options and local attractions, making it a convenient base for exploring the city and its surroundings. The hotel's proximity to cafes, bars, restaurants, and shops enhances the guest experience, allowing visitors to immerse themselves in Tulum's lively atmosphere while still enjoying a peaceful retreat.
Guests frequently commend the hotel for its high cleanliness standards, with daily housekeeping ensuring a tidy and inviting environment. The spacious and comfortable rooms, particularly noted for their cozy beds and tasteful décor, offer a pleasant stay. While some rooms lack air conditioning or a minibar, and a few guests encountered issues like humidity, overall, the accommodations are appreciated for their functionality and value.
A standout feature of Casa Colonial Tulum is its exceptional staff, who are consistently praised for their friendliness, attentiveness, and helpful service. This level of hospitality enhances the overall guest experience, with staff members like Rafa, Francisco, and Franco going above and beyond to provide recommendations and assistance.
Although breakfast isn't included, the complimentary fresh coffee in the morning is a hit among guests, and the hotel's location near an array of dining options compensates for the lack of an on-site breakfast service. The beautiful pool area offers a picturesque spot for relaxation, although service there could be improved. The Wi-Fi service is somewhat inconsistent, particularly on the second floor, but the property maintains a cheerful, welcoming ambiance.
While opinions differ regarding the hotel's star rating, with some viewing it as a solid three-star and others suggesting it might deserve four stars, Casa Colonial Tulum is recognized for its excellent service and overall good value. The pet-friendly policy, coupled with the colorful aesthetics of the property, makes it an appealing option for travelers eager to explore Tulum without breaking the bank. Overall, Casa Colonial Tulum successfully combines comfort, convenience, and affordability, providing guests with a memorable stay in this dynamic destination.