Casa Colonial Tulum
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsCasa Colonial Tulum is an esteemed choice for travelers seeking a centrally located, budget-friendly lodging experience in the vibrant heart of Tulum. Situated on the main street, the hotel provides easy access to numerous transportation options and local attractions, making it a convenient base for exploring the city and its surroundings. The hotel's proximity to cafes, bars, restaurants, and shops enhances the guest experience, allowing visitors to immerse themselves in Tulum's lively atmosphere while still enjoying a peaceful retreat.
Guests frequently commend the hotel for its high cleanliness standards, with daily housekeeping ensuring a tidy and inviting environment. The spacious and comfortable rooms, particularly noted for their cozy beds and tasteful décor, offer a pleasant stay. While some rooms lack air conditioning or a minibar, and a few guests encountered issues like humidity, overall, the accommodations are appreciated for their functionality and value.
A standout feature of Casa Colonial Tulum is its exceptional staff, who are consistently praised for their friendliness, attentiveness, and helpful service. This level of hospitality enhances the overall guest experience, with staff members like Rafa, Francisco, and Franco going above and beyond to provide recommendations and assistance.
Although breakfast isn't included, the complimentary fresh coffee in the morning is a hit among guests, and the hotel's location near an array of dining options compensates for the lack of an on-site breakfast service. The beautiful pool area offers a picturesque spot for relaxation, although service there could be improved. The Wi-Fi service is somewhat inconsistent, particularly on the second floor, but the property maintains a cheerful, welcoming ambiance.
While opinions differ regarding the hotel's star rating, with some viewing it as a solid three-star and others suggesting it might deserve four stars, Casa Colonial Tulum is recognized for its excellent service and overall good value. The pet-friendly policy, coupled with the colorful aesthetics of the property, makes it an appealing option for travelers eager to explore Tulum without breaking the bank. Overall, Casa Colonial Tulum successfully combines comfort, convenience, and affordability, providing guests with a memorable stay in this dynamic destination.
Categories
Guests frequently commend the hotel for its high cleanliness standards, with daily housekeeping ensuring a tidy and inviting environment. The spacious and comfortable rooms, particularly noted for their cozy beds and tasteful décor, offer a pleasant stay. While some rooms lack air conditioning or a minibar, and a few guests encountered issues like humidity, overall, the accommodations are appreciated for their functionality and value.
A standout feature of Casa Colonial Tulum is its exceptional staff, who are consistently praised for their friendliness, attentiveness, and helpful service. This level of hospitality enhances the overall guest experience, with staff members like Rafa, Francisco, and Franco going above and beyond to provide recommendations and assistance.
Although breakfast isn't included, the complimentary fresh coffee in the morning is a hit among guests, and the hotel's location near an array of dining options compensates for the lack of an on-site breakfast service. The beautiful pool area offers a picturesque spot for relaxation, although service there could be improved. The Wi-Fi service is somewhat inconsistent, particularly on the second floor, but the property maintains a cheerful, welcoming ambiance.
While opinions differ regarding the hotel's star rating, with some viewing it as a solid three-star and others suggesting it might deserve four stars, Casa Colonial Tulum is recognized for its excellent service and overall good value. The pet-friendly policy, coupled with the colorful aesthetics of the property, makes it an appealing option for travelers eager to explore Tulum without breaking the bank. Overall, Casa Colonial Tulum successfully combines comfort, convenience, and affordability, providing guests with a memorable stay in this dynamic destination.
Cheap Hotel
Located on Avenida Tulum, this hotel offers affordable rooms in a central area. Its proximity to shops and restaurants makes it a practical choice for travelers looking to explore Tulum on a budget.
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Accessible Hotel
4-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Casa Colonial Tulum enjoys an enviable location right in the heart of Tulum, making it an ideal spot for travelers eager to experience the vibrant city life. Positioned on the main street, this hotel is just a short walk from the ADO bus station, providing convenient access for those arriving by public transportation and making sightseeing straightforward. The proximity to a plethora of cafes, bars, restaurants, and shops adds to the appeal, allowing guests to easily explore Tulum's bustling downtown area. This central location offers accessibility to various transportation options such as colectivos, which are perfect for day trips to nearby attractions like the Mayan ruins and the beaches. The area around the hotel is known for its lively atmosphere, yet it retains a level of tranquility essential for a restful stay. Additionally, visitors appreciate the hotel's closeness to bike rental services and tour providers, which enhances their ability to navigate and explore the wider region. Overall, Casa Colonial Tulum stands out as a convenient, central base for any trip to Tulum.
Casa Colonial Tulum's breakfast experience receives a mix of nods and suggestions from guests. While breakfast isn't included in the stay, fresh coffee is complimentary every morning, much to the delight of coffee lovers. Some guests miss a full breakfast service, but this is quickly outweighed by the hotel's advantageous location. Its proximity to a variety of local restaurants offers an excellent alternative and caters to different breakfast cravings. On occasions when breakfast is provided, it is described as delicious, suggesting that the quality, when available, meets guest expectations.
Casa Colonial Tulum offers visitors a comfortable and practical stay at the heart of Tulum. The hotel's rooms are consistently praised for their spaciousness and cleanliness, with many guests highlighting the particularly comfortable beds. The air-conditioned rooms, which are considered deluxe, are in perfect working condition and provide a modern touch, making them a popular choice. Accessibility is a plus, as the hotel is conveniently located near the ADO bus station, restaurants, and various tourist attractions, which enhances its appeal for those looking to explore the city.
The hotel is well-furnished with an eye for unique décor throughout, and the cozy ambiance of the rooms complements the relaxing pool area surrounded by nature. The staff receives high marks for their friendliness and helpfulness, further enhancing the guest experience.
However, there are some noted drawbacks. Certain rooms lack amenities like air conditioning or a minibar, and some issues with humidity and mold were mentioned. A few guests found the lighting inadequate, and the older facilities were sometimes less than ideal. Although simple and not luxurious, the accommodations are generally well-received for their functionality and the value offered in relation to cost. Overall, Casa Colonial Tulum is an appealing choice for travelers seeking a clean, comfortable, and conveniently located base in Tulum.
Casa Colonial Tulum offers a mixed experience when it comes to the beds in this charming accommodation. Many guests have highlighted the comfort of the beds, with several describing them as large, super comfortable, and ideal for a restful night. King-size beds, in particular, have been noted for their comfort, alongside high-quality linens, which add to the overall pleasing experience. The spaciousness of the rooms and the presence of pools further enhance the appeal of staying here.
However, not every guest has had a perfect experience. Some visitors have felt the mattresses weren't firm enough, making sleep challenging, and opinions on the pillows seem divided, with some guests finding them lumpy. There are mentions of small beds and concerns about the cleanliness and overall condition of the beds, which can detract from an otherwise comfortable setup. While daily housekeeping is praised for maintaining a tidy environment, specifics like improving pillow quality could elevate guest satisfaction.
For those planning a short stay, the beds are deemed comfortable enough, with air conditioning contributing to a pleasant, restful atmosphere. Overall, Casa Colonial Tulum seems to offer a generally comfortable bedding experience, but there are areas of improvement that could make future stays even more enjoyable.
Casa Colonial Tulum boasts an impressive level of cleanliness that is frequently highlighted by guests. The hotel maintains a striking standard of tidiness with daily housekeeping, ensuring clean towels and toiletries are consistently replenished. Guests often highlight the spotless condition of the facilities, from the pool to the rooms, which are described as very clean, comfortable, and well-maintained. The property's attention to detail in cleanliness extends to the common areas, making for a pleasant experience throughout. While a few instances note the need for more thorough cleaning, the overwhelming sentiment is one of satisfaction with the tidiness and comfort provided.
Beyond cleanliness, the hotel's location is applauded for its convenience. Centrally situated, it offers easy access to transport links like the Ado terminal, as well as nearby attractions, making it an ideal choice for travelers eager to explore. The combination of excellent service from the friendly staff and the hotel's charming ambience contributes to a welcoming atmosphere where guests can enjoy a restful stay away from noise. Casa Colonial Tulum is also pet-friendly, adding to its appeal for those traveling with furry companions. Overall, the hotel is distinguished by its cleanliness, comfort, and prime location, appealing to visitors in search of both relaxation and adventure during their stay in Tulum.
The guest reviews for Casa Colonial Tulum highlight the exceptional staff as a standout feature of the hotel. Visitors consistently praise the team for being superb, friendly, and remarkably efficient, offering attentive service that makes guests feel welcome. Employees, particularly at the reception, are noted for their helpfulness and readiness to assist with any requests, ensuring a smooth and pleasant experience from check-in to check-out.
Notable mentions include Rafa, Francisco, and Franco, who provide invaluable assistance and local recommendations, enhancing the overall visit. Individually, team members like Cristina, Sandra, and Ángeles impress with their dedication and kindness. English-speaking staff contribute to seamless communication, even assisting with translation when necessary.
Overall, the staff's attentiveness extends beyond basic duties, with gestures such as morning coffee service and maintaining impeccably clean facilities. Despite occasional mentions of distraction, the overwhelmingly positive feedback characterizes the hotel as offering excellent service and a friendly atmosphere, with many guests eager to return. The charming ambiance and unique aesthetic of the hotel, combined with the exceptional staff, offer a refreshing alternative to standard beach town accommodations.
Casa Colonial Tulum offers a mixed experience when it comes to Wi-Fi connectivity. For those planning a stay, it's important to note that while some guests found the Wi-Fi to be strong and of good quality, others encountered significant issues. Reports indicate that the Wi-Fi signal can be particularly problematic on the second floor and sometimes fails to reach certain rooms effectively. Additionally, occasional power cuts have been observed, which also affect the internet availability. Despite these challenges, there are periods when the Wi-Fi functions well. Overall, guests should be prepared for the possibility of inconsistent internet access during their stay.
Casa Colonial Tulum offers a mixed experience with its pool facilities, but guests have highlighted several positive aspects worth noting. The pool is consistently described as beautiful and nice, providing a picturesque spot to relax and unwind after a long, hot day. It is an especially enjoyable experience when illuminated in the evening, offering a good size for cooling off. In terms of cleanliness, feedback varies, with some guests finding the pool spotless and very clean, while others encountered issues like leaves and a less pristine appearance. However, many guests still found it clean enough to swim in and a wonderful place to enjoy with family or for relaxation. The outdoor area surrounding the pool adds to its appeal, featuring a nice setup with tables for dining comfortably. Although service around the pool was lacking, the pool area remains a highlight for many guests seeking a pleasant spot within the hotel. Despite its occasional shortcomings, the pool at Casa Colonial Tulum remains a valuable part of the guest experience, contributing to the overall good value and pleasant ambiance of the property.
Casa Colonial Tulum is widely recognized for its superb value and colorful aesthetics, making it a decent option for travelers seeking budget-friendly accommodations in downtown Tulum. Many reviewers highlight the hotel's excellent housekeeping and overall cleanliness, contributing to a pleasant atmosphere despite the absence of basic services that might be expected from a four-star establishment. Guests consistently find the hotel to offer excellent service and great value for the price, making it a smart choice for those who prioritize cost-effectiveness. While opinions vary on the hotel's star rating, ranging from a deserved three stars to claims of being either overrated or deserving of four stars, Casa Colonial Tulum provides a satisfying stay that aligns with frugal budgets and offers an enjoyable experience.
Location Show Map
Location
Breakfast
Rooms
The hotel is well-furnished with an eye for unique décor throughout, and the cozy ambiance of the rooms complements the relaxing pool area surrounded by nature. The staff receives high marks for their friendliness and helpfulness, further enhancing the guest experience.
However, there are some noted drawbacks. Certain rooms lack amenities like air conditioning or a minibar, and some issues with humidity and mold were mentioned. A few guests found the lighting inadequate, and the older facilities were sometimes less than ideal. Although simple and not luxurious, the accommodations are generally well-received for their functionality and the value offered in relation to cost. Overall, Casa Colonial Tulum is an appealing choice for travelers seeking a clean, comfortable, and conveniently located base in Tulum.
Beds
However, not every guest has had a perfect experience. Some visitors have felt the mattresses weren't firm enough, making sleep challenging, and opinions on the pillows seem divided, with some guests finding them lumpy. There are mentions of small beds and concerns about the cleanliness and overall condition of the beds, which can detract from an otherwise comfortable setup. While daily housekeeping is praised for maintaining a tidy environment, specifics like improving pillow quality could elevate guest satisfaction.
For those planning a short stay, the beds are deemed comfortable enough, with air conditioning contributing to a pleasant, restful atmosphere. Overall, Casa Colonial Tulum seems to offer a generally comfortable bedding experience, but there are areas of improvement that could make future stays even more enjoyable.
Cleanliness
Beyond cleanliness, the hotel's location is applauded for its convenience. Centrally situated, it offers easy access to transport links like the Ado terminal, as well as nearby attractions, making it an ideal choice for travelers eager to explore. The combination of excellent service from the friendly staff and the hotel's charming ambience contributes to a welcoming atmosphere where guests can enjoy a restful stay away from noise. Casa Colonial Tulum is also pet-friendly, adding to its appeal for those traveling with furry companions. Overall, the hotel is distinguished by its cleanliness, comfort, and prime location, appealing to visitors in search of both relaxation and adventure during their stay in Tulum.
Staff
Notable mentions include Rafa, Francisco, and Franco, who provide invaluable assistance and local recommendations, enhancing the overall visit. Individually, team members like Cristina, Sandra, and Ángeles impress with their dedication and kindness. English-speaking staff contribute to seamless communication, even assisting with translation when necessary.
Overall, the staff's attentiveness extends beyond basic duties, with gestures such as morning coffee service and maintaining impeccably clean facilities. Despite occasional mentions of distraction, the overwhelmingly positive feedback characterizes the hotel as offering excellent service and a friendly atmosphere, with many guests eager to return. The charming ambiance and unique aesthetic of the hotel, combined with the exceptional staff, offer a refreshing alternative to standard beach town accommodations.
Wi-Fi
Pool
4 Star
Yes, Casa Colonial Tulum has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Casa Colonial Tulum.
Yes, Casa Colonial Tulum welcomes dogs.
No, parking facilities aren't available at Casa Colonial Tulum.
No, Casa Colonial Tulum doesn't have a gym.
Location Show Map
More Options
