Xan Ha Apartments is a hidden gem located in a quiet and secluded area of Tulum, offering a peaceful retreat for those looking to disconnect and rest. While a car, bike or scooter is necessary to travel to the city center or beach, guests appreciated the peaceful surroundings and easy access to restaurants and shops once they had transportation. The hotel offers a decent breakfast included in the room rate with mixed opinions from guests about the options available. The spacious and well-equipped rooms are highly praised with some guests reporting issues with odours and leaky toilets. However, overall the rooms are clean and feature thoughtful touches such as towel service and toiletry kits. The hotel is highly recommended for its beautiful and clean facilities with friendly and attentive staff making for a comfortable and enjoyable stay. The wifi is reliable and fast and the pool and garden offer a haven of peace and relaxation amid lots of trees. The hotel offers free and convenient parking right in front of the property, making it a great option for those driving. The comfortable and large beds offer a great night's sleep with some minor issues reported with temperature controls and bed firmness. The hotel is suitable for guests with disabilities, but one potential downside mentioned was a lack of towels at the pool and low water pressure in the showers. Overall, Xan Ha Apartments is a great choice for those seeking a peaceful and comfortable stay in Tulum.
Kai Tulum is a stunning beachfront hotel located conveniently near the Tulum ruins, offering easy access on foot. Guests love the beautiful views of the ocean and appreciate the quieter end of Tulum Beach it is located on. The hotel is well designed with comfortable rooms and cottages and parking is available. The beach is right at your doorstep and access to beach clubs is convenient. The hotel offers a fantastic experience with its spacious and beautifully decorated rooms, some of which are beachfront. The furnishings are lovely and the beds are very comfortable. The hotel's cleaning staff is exceptional and ensures that the property, rooms and beaches are clean every day. Kai Tulum boasts a great staff with many guests writing positively about the helpfulness and kindness of the hotel's employees. Kai Tulum is an ideal family-friendly hotel that accommodates children excellently. The hotel boasts very comfortable beds with many guests complimenting their restful night's sleep. Kai Tulum boasts a magnificent location on a white sandy beach, making for a dream-like stay in a beautiful facility. The hotel exudes boho Tulum vibes and provides a lovely escape from the hustle and bustle of daily life. Kai Tulum boasts a beautiful beachfront location with lovely, well-decorated cabanas. Overall, Kai Tulum is an amazing place to stay and an excellent option for those looking for a beach escape without the noise and crowds of other areas.
'Ikal Tulum Hotel' stands out as an exceptional destination, blending stunning natural surroundings with historical and ecological charm. Set within the serene and pristine environment of Playa Paraíso and Tulum National Park, this hotel offers a unique amalgamation of beachfront beauty and jungle tranquility. The charming bungalows and rooms are well-integrated into the lush greenery, providing a perfect retreat with direct access to the magnificent Caribbean Sea. Its close proximity to the Tulum Ruins also adds a historical allure, making it an appealing spot for relaxation and exploration.
Guests have widely appreciated the rustic and authentic feel of the accommodations, which balance adventure with comfort. Distinct features like outdoor bathrooms, private pools and open-air bathtubs contribute to an extraordinary lodging experience. Despite a few minor maintenance issues, the spacious and clean rooms, along with daily housekeeping, ensure a pleasant stay. The secluded and romantic atmosphere, particularly among the treehouses and bungalows with observation towers, offers an idyllic setting for memorable getaways.
Dining at the hotel garners mixed reviews. Breakfast is often praised for its delicious items like French toast, generous portions and the scenic beachside setting. However, some guests find the variety and service lacking. Dinner experiences are similarly divided with many complimenting the quality and organic options, yet others criticize the high prices and inconsistent service.
Cleanliness across the hotel is a strong point with many guests noting the immaculate rooms and facilities. Daily housekeeping and well-maintained grounds contribute to the overall positive impression, although some elements like stained sheets and delayed cleaning did present occasional drawbacks.
The hotel staff receive mixed feedback. Many guests highlight the friendliness and helpfulness of the staff, particularly noting specific individuals for their exceptional service. However, inconsistent service and occasional unresponsiveness were also reported, especially in areas such as the restaurant and reception.
Despite some challenges with WiFi reliability, which varies in effectiveness throughout the property and mixed input on parking logistics, the overall appeal remains strong. The beachfront settings, though sometimes affected by seaweed, are particularly celebrated. The proximity to ultraclear waters, cozy beach setups and activities like yoga classes augment the natural beauty of the location.
Families find the hotel accommodating with various activities and family-friendly amenities, although occasional monopolization of amenities by non-guests was noted.
In summary, 'Ikal Tulum Hotel' delivers a mostly positive experience with its enchanting location, unique accommodations and friendly staff. The exceptional beach, natural beauty and historical proximity create a peaceful and memorable escape. Improvements in dining service consistency and WiFi reliability could further enhance the overall guest experience.
Mimosa Tulum, a charming boutique hotel nestled in the heart of Tulum, is celebrated for its strategic location that balances convenience and tranquility. Guests appreciate the proximity to Tulum’s main attractions, including restaurants, cafes, shops, and beaches, making it ideal for both urban and seaside exploration. The hotel’s jungle-inspired aesthetic harmonizes modern comforts with a serene ambiance, complemented by spacious and impeccably clean accommodations. The rooms, noted for their stylish decor and comfort, feature thoughtful amenities like air conditioning and fans, ensuring a pleasant stay. Particularly praised are the tepee accommodations, which offer spaciousness and attractive furnishings, contributing to the overall satisfaction of visitors.
The exceptional staff, including the owner Jimmy, are consistently commended for their warm hospitality and attentiveness, fostering a welcoming and communal atmosphere. This adds to the overall guest experience, making them feel at home and valued. The delightful pool area serves as a key highlight, providing a relaxing retreat after a day of exploration, with cleanliness and accessibility emphasized.
While breakfast receives mixed reviews due to its limited selection and perceived high cost, the overall dining experience is enriched by friendly service. The Wi-Fi service is generally reliable, catering well to digital nomads, though occasionally weak in certain areas. Beds are universally praised for their comfort, offering restful nights enhanced by privacy curtains and tasteful design elements.
Mimosa Tulum provides a memorable stay underscored by its four-star rating, offering excellent value for money. The vibrant atmosphere is complemented by standout drinks and exceptional service, leaving guests with fond memories and high recommendations. Overall, Mimosa Tulum stands out as a well-situated hub, combining charm, comfort, and meticulous attention to detail, making it a top choice for travelers seeking relaxation and adventure in Tulum.
Ideal for romantic getaways and family vacation alike, this eco-friendly hotel in Tulum provides everything guests might need for the most relaxing and luxurious stay.
Summary of reviews
Jashita Hotel offers a luxurious, secluded and peaceful beach location, making it an incredible travel experience for guests seeking relaxation and paradise-like surroundings. Exceptional food served at the hotel's restaurant, breath-taking views and well-appointed rooms with stunning designs and spaciousness are just a few of the impressive features. The hotel staff is applauded for their kindness and exceptional hospitality and the pools and grounds are fabulous. Additionally, the hotel offers a private beach that guests describe as calm, peaceful and perfect for disconnecting. Though the room can be bare at times and a few have noise issues, guests consider Jashita Hotel an amazing and luxurious five-star experience. It's the perfect romantic retreat with customized services and attention to detail, making it a must-visit destination.
Alea Tulum is a charming and beautiful hotel located just outside of Tulum, offering a peaceful and calm location perfect for relaxation. The hotel boasts an ideal location on a quiet stretch of white sandy beach with direct access to the ocean. Guests highly recommend hiring a car to drive instead of taking expensive taxis. The hotel staff is great and the beach is beautiful, although swimming can be difficult due to rocks. The hotel's breakfast is amazing and outstanding, while the dinner options are mixed. The rooms are spacious, comfortable and offer breathtaking ocean views with a focus on cleanliness and attention to detail. The staff is friendly, helpful, attentive and professional, making guests feel pampered and cared for. The hotel provides free Wifi and a beautiful pool with direct beach access. While the beach area is a bit rocky, it's still a lovely place to relax and enjoy the scenery. The hotel is family-friendly and perfect for couples seeking a cozy, familial atmosphere. The beds are huge and comfortable, ensuring a great night's sleep. The hotel offers beachfront swim-up suites and rooms with private pools that guests highly recommend. Overall, Alea Tulum is a fantastic and perfectly designed hotel for a dreamy vacation near Tulum and the ruins.
Hotel Boutique TerraNova is a charming and intimate hotel located in the safe and convenient Veleta neighborhood of Tulum. The hotel's location is perfect for exploring the city's unique vibe with plenty of great restaurants, cafes and shops within walking distance. The rooms are spacious, clean and beautifully designed with attention to detail in every aspect. Guests appreciate the attentive service and recommendations from the friendly and helpful staff, who go above and beyond to ensure a pleasant stay. The hotel's gardens and pool area are a highlight of the stay, providing a tranquil atmosphere and refreshing feature. While the hotel doesn't offer breakfast, guests can easily find great coffee and breakfast places nearby recommended by the owners. The hotel's boutique style with a jungle and treehouse-inspired design creates a uniquely beautiful atmosphere that guests have fallen in love with. Overall, Hotel Boutique TerraNova is a clean, modern and comfortable hotel that is highly recommended for a memorable stay in Tulum.
Biwa Tulum is an exceptional hotel nestled in the heart of Tulum, offering travelers a convenient and vibrant setting while maintaining a peaceful and quiet atmosphere. Just a short walk from the main strip, the hotel is strategically located near shops, restaurants, and bars, making it an ideal base for exploring the local area. Guests appreciate its proximity to the ADO bus station and nearby attractions such as cenotes, ruins, and the beach, accessible by taxi or bike.
A delightful breakfast experience enhances the stay at Biwa Tulum, often praised for its quality and variety at Don Tomás, a quaint café adjacent to the hotel. The à la carte menu includes a satisfying selection from fresh fruits to savory dishes, complemented by excellent coffee. This enjoyable start to the day is paired with the café's inviting atmosphere and the friendliness of the service.
The accommodations at Biwa Tulum are consistently highlighted for their spaciousness, cleanliness, and modern design. Rooms feature large, comfortable beds, high ceilings, and, in some cases, well-equipped kitchenettes, making longer stays convenient. The newness of the hotel is evident in its stylish and tidy environment, which adds to its appeal.
Guests frequently commend the hotel staff for their friendliness and professionalism, noting key individuals who exemplify excellent service. The team goes above and beyond, making visitors feel well-supported and comfortable, while also providing valuable local recommendations.
The hotel's amenities, such as a clean and charming pool, a rooftop terrace, and a spacious gym, complement the overall stay. The pool, often feeling exclusive due to limited usage, offers a relaxing setting paired with the beautiful rooftop area for lounging.
Biwa Tulum also provides a safe and convenient parking experience, appreciated for its easy access and complimentary nature. Families find the hotel especially suitable, with spacious apartments and accommodating staff creating a family-friendly environment.
The hotel's focus on comfort shines through in its high-quality beds, ensuring guests enjoy restful nights. As a true four-star experience with exceptional service, Biwa Tulum stands out for its convenient location, inviting atmosphere, and dedication to guest satisfaction, making it a highly recommended choice for travelers in Tulum.
Villas H2O in Tulum is celebrated for offering a peaceful and charming retreat, slightly removed from the bustling city center yet conveniently located near key attractions like the beaches and Tulum ruins. Guests appreciate the serene atmosphere and lush environment, complemented by a well-maintained garden and welcoming pool area, which serves as a tranquil haven for relaxation.
The rooms at Villas H2O are spacious, modern, and impeccably clean, providing a comfortable stay with thoughtful amenities such as private balconies, air conditioning, and cozy bedding. The hotel's intimate setting, with only a few rooms, allows for personalized experiences, making it an ideal choice for families and explorers alike.
Guests enjoy a satisfying breakfast, often praised for its freshness and variety, served in tranquil settings like the terrace or poolside. Despite occasional calls for more options, the attentive service generally enhances the dining experience. For dinner, the location offers easy access to local restaurants, with helpful staff offering recommendations and accommodating take-out options.
The hotel staff is frequently commended for their exceptional friendliness and attentiveness, going above and beyond to ensure a memorable stay. Their proactive approach in offering tips and assistance is a recurring highlight in reviews.
Additional conveniences, such as reliable Wi-Fi, ample parking, and wonderful family-friendly features, support idyllic stays for all guests. The hotel's strategic location not only allows easy access to Tulum's attractions but also provides a calm retreat away from the area's more lively nightlife scenes.
With an inviting pool, intimate setting, and excellent service, Villas H2O captures a unique blend of modern comfort and bohemian charm, making it a highly recommended choice for travelers seeking relaxation and exploration in Tulum.
'Los Arcos Hotel in Tulum' garners positive reviews for its prime central location, which offers guests easy access to Tulum’s vibrant main avenue replete with restaurants, bars, shops and urban services. The proximity to the ADO bus terminal ensures easy movement around town and despite its central position, the hotel maintains a serene and peaceful atmosphere. Guests appreciate the tranquil retreat the hotel provides from the town’s hustle and bustle.
Rooms are spacious, clean and adorned with modern furnishings and minimalist decor. The air conditioning and large windows offer a comfortable and ventilated environment. Frequent daily cleaning services ensure that the environment remains tidy. Though some guests noted minor issues like insufficient storage and occasional street noise, the overall feedback highlights satisfaction with the room size, modern amenities and cleanliness, making it a good choice for both short and extended stays.
Guests have mixed feelings about the breakfast offered, which consists of fresh fruits, yogurt, granola, toast and juice. Many find it nutritious and tasty, but some mention that it lacks variety and savory options and the portions could be more substantial. The dining experience by the poolside or in the garden enhances the morning meal, contributing to the hotel’s pleasant atmosphere.
The hotel staff receives high praise for their friendliness, patience and helpfulness with many guests singling out specific members for exceptional service. Their recommendations and efforts to enhance the stay significantly contribute to the positive reviews of the hotel.
Free Wi-Fi feedback is mixed. While some guests find it reliable, others report inconsistency, especially in the room areas. The pool, nestled in a charming courtyard, is loved for its beauty and serenity, although some guests feel that its maintenance and size could be improved.
Parking is generally not a problem with secure and free options mainly on the street, though the hotel’s spaces are limited. The family-friendly environment, spacious family rooms and a cozy atmosphere make it a great choice for those traveling with kids, though initial navigation to the hotel might be a bit challenging due to address listing discrepancies.
The beds have received varied reviews with some guests enjoying their comfort while others found the mattresses hard or worn out. This inconsistency suggests that improvements in bedding could enhance the overall experience.
Overall, Los Arcos Hotel offers excellent value for money with its comfortable accommodations, friendly staff and superb location, making it an attractive option for visitors looking to experience Tulum's vibrant life and relaxing retreats.
Elements Tulum Boutique Hotel offers a delightful and welcoming experience for travelers seeking a blend of comfort, style and convenience. The hotel is ideally situated near Tulum’s main streets, providing easy access to downtown attractions, restaurants and shops, while maintaining a peaceful atmosphere away from the city's noise. Its strategic location near the beach, Tulum ruins, supermarkets and transportation hubs adds to its appeal, especially for those renting a car or using public transport.
Guests consistently praise the hotel’s spacious, clean and stylish rooms, highlighting features such as modern decor, high ceilings, comfortable beds and well-equipped amenities. The emphasis on cleanliness and maintenance ensures a serene and hygienic environment throughout the stay. The rooms are not only visually appealing but also offer a tranquil, restful retreat enhanced by the quiet ambiance and meticulous attention to detail.
The staff at Elements Tulum Boutique Hotel are frequently lauded for their exceptional customer service, friendliness and attentiveness. Team members, often personally mentioned by name, go above and beyond to ensure guests feel welcomed and well-cared for, contributing to a positive and memorable stay.
While the breakfast experience receives mixed reviews, many guests enjoy the delicious and plentiful offerings on the rooftop terrace with its fantastic views and attentive service. Despite minor drawbacks like limited menu choices and slow service, the overall reception towards breakfast tends to be positive.
The hotel also boasts a beautifully refreshing pool, described as a clean and tranquil oasis within the hotel grounds. Although small and more decorative than practical for swimming, it provides a lovely spot for relaxation. The availability of private and street parking, despite being somewhat limited, adds convenience for those traveling by car.
Elements Tulum Boutique Hotel's boutique charm is evident in its modern aesthetic, clean surroundings and personalized service. Its designer quality and tasteful decoration create a cozy and inviting atmosphere, perfect for a short stay in Tulum. Despite minor critiques of certain amenities and service expectations, the hotel remains a top choice for its value for price, comfort and stylish experience.
Howlita Tulum - Adult Only excels in providing a serene, safe and conveniently located retreat for travelers. Nestled in a peaceful street, the hotel offers easy access to Tulum’s bustling city center, restaurants, bars, shops and cultural attractions. Guests appreciate its proximity to the ADO bus station and main thoroughfares, contributing to its ideal location. Despite its centrality, Howlita Tulum maintains a quiet ambiance that offers a pleasant escape from the busy streets. The neighborhood's sense of security at night enhances comfort for solo travelers and those seeking tranquility.
The hotel’s breakfast receives rave reviews for its variety and quality. Guests enjoy a selection of fresh fruit, yogurt, granola, eggs, toast and excellent coffee, often served on the terrace overlooking the pool or in the courtyard. The staff’s friendly and accommodating service adds to the overall experience, making breakfast a delightful part of the stay.
Rooms at Howlita Tulum are spacious, clean and well-maintained, featuring large, comfortable beds, modern furnishings and high-quality linens. The rooms are airy and reflective of their online pictures. Daily cleaning ensures a fresh environment and comforts such as efficient air conditioning and modern bathrooms contribute to guests’ relaxation. The central pool area, noted for its cleanliness and inviting atmosphere, provides a perfect spot to unwind.
Cleanliness is a consistently praised aspect of the hotel with rooms and public areas meticulously maintained. The décor is modern yet tastefully local, enhancing the serene and cozy environment. Guests frequently commend the exceptional service provided by the staff and owners. Christian and Sabrina, along with their family, are highlighted for their warm hospitality, creating a home-like atmosphere and ensuring guests’ needs are met promptly and thoughtfully.
The high-quality Wi-Fi is another standout feature, praised for its reliability and speed, making it convenient for guests needing to stay connected. The charming and well-maintained pool area is a highlight, offering a relaxing retreat with its clean and pleasant ambiance.
The hotel’s parking facilities are also appreciated for their convenience and security, providing free and private parking spots equipped with security cameras. This ease of parking adds significant value for guests traveling by car.
Feedback on bed comfort is mixed with many finding the super king-size beds cozy and conducive to a good night's sleep, while others note that the mattresses can feel hard or less comfortable.
In summary, Howlita Tulum - Adult Only stands out for its superb location, cleanliness, friendly staff and well-maintained facilities. Its combination of a tranquil environment, excellent breakfast, reliable Wi-Fi and convenient amenities make it a highly recommended option for adult travelers seeking a peaceful yet accessible escape in Tulum.
Aldea Xaan Ha Tulum is celebrated as a tranquil retreat situated in a serene area outside Tulum's bustling center. The location, surrounded by lush greenery, offers a peaceful escape, ideal for travelers prioritizing relaxation and comfort. While not in the heart of Tulum, the property is conveniently accessible by car, with taxis and walking options available for those without personal transportation.
Guests consistently praise the delightful breakfast offerings, especially the tasty pancakes and authentic chilaquiles served in the neighboring Aroma Café. The breakfast experience is enhanced by the inclusion of coffee and juice, though there is a minor note on the limited variety and portion sizes. Despite occasional inconsistencies, breakfast is considered a valuable and satisfying start to the day.
The rooms at Aldea Xaan Ha Tulum are praised for their cleanliness, modern decor, and spaciousness. Featuring comfortable beds and air conditioning, these well-appointed accommodations provide a restful environment, complemented by a tranquil ambiance with pool-facing options. The inclusion of kitchenettes in some rooms further enhances the convenience for guests.
Impeccable cleanliness is a hallmark of the property, with guests admiring the well-maintained garden and pool, calling it a serene sanctuary. The exceptional staff, including the host Alex, ensures a welcoming atmosphere and attentive service, adding to the overall positive experience.
The pool area is a standout feature, surrounded by lush gardens that offer a tranquil setting for relaxation. Whether for families or adults, the clean and sizable pool is a favorite spot for unwinding, though minor maintenance issues are occasionally noted.
Parking at Aldea Xaan Ha Tulum is favorably reviewed, with ample and secure spaces easily accessible in front of the property. Guests feel comfortable leaving their vehicles in the safe area provided.
Comfortable accommodations are highlighted, particularly the large and inviting beds that cater to families and ensure a pleasant sleep experience. The combination of spacious rooms, serene environment, and attentive service makes Aldea Xaan Ha Tulum a desirable choice for visitors seeking relaxation and comfort in Tulum's natural beauty.
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