Accessible HotelThis Holiday Inn location offers accessible accommodations.
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Summary of reviews related to the 'Accessible' categoryHoliday Inn - Leicester - Wigston offers a range of features catering to guests with disabilities, making it an accessible option for travelers seeking such amenities. Guests appreciated the easily accessible parking and the hotel's ease of access. The convenience of booking a room close to the reception and restaurant was highlighted and many found the rooms for people with disabilities suitably equipped and pleasant, being light, bright and clean.
Attentive staff greatly contributed to a positive experience, quickly resolving any issues with accessible rooms and accommodating children with various meal options. Guests who requested ground floor rooms with walk-in showers were pleased to have their needs met. Despite the lack of a lift, the hotel managed to provide accessible accommodations and facilities, which were generally well-received by visitors.
However, some areas could see improvement. The hotel does not feature a lift, which caused challenges for some guests, especially those requiring upper-floor accommodations. Directions to the hotel could also be made clearer to enhance the ease of travel. While there were occasional issues such as room noise and cleanliness, overall, the hotel's commitment to accessibility and customer service remained strong.
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