Turin, Via Cernaia 4645.073552,7.668744(Show on Map)
8.3
Very Good
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+5 Photos
+ 3 Photos3
Checkin - Checkout datesMon, 31 Aug - Tue, 01 Sept31 Aug - 01 Sept
1 Room2 Guests
Info
Summary of reviews
Summarized by AI
The Best Quality Hotel Dock Milano receives high marks from guests, particularly for its prime location in the heart of Turin. Its proximity to Porta Susa train station and the XVIII Dicembre metro station makes it an ideal base for exploring the city's main attractions and historical sites. Many visitors appreciated the convenience of nearby public transportation and the short walking distance to notable landmarks and dining options.
Guests consistently commend the hotel’s breakfast offerings, noting the variety, abundance and quality of both sweet and savory options. The breakfast buffet caters to different dietary needs, including gluten-free and vegetarian choices and is frequently replenished to ensure all items are available even during busy times.
Rooms at the hotel are generally praised for their spaciousness, cleanliness and comfort. Many guests found them to be large and well-soundproofed with modern and functional setups. However, there were some criticisms regarding the size of the double rooms, outdated furnishings and minor maintenance issues. Despite these, the rooms are considered to provide good value for short stays.
Cleanliness is a standout feature across all areas of the hotel. Guests often highlight the immaculate condition of the rooms and common areas with effective daily cleaning services maintaining high hygiene standards. The friendly and professional staff add to the positive experience, providing a hospitable atmosphere and valuable local recommendations.
While the hotel’s Wi-Fi receives mixed reviews, it performs well in public areas like the lobby and breakfast room. However, connectivity issues are noted in some rooms, particularly on higher floors or at the ends of hallways, indicating room for improvement.
Parking options around the hotel are convenient and affordable with nearby public lots and covered facilities. Guests appreciate the proximity to the train station parking and the reasonable fees, although some mention minor challenges that can generally be resolved with staff guidance.
Family travelers find the hotel especially accommodating with spacious and comfortable rooms suitable for larger groups. The friendly staff, central location and thoughtful amenities contribute to a pleasant stay for families.
The hotel's location in the lively Porta Susa neighborhood also appeals to those interested in nightlife with numerous bars, cafes and restaurants nearby. Guests appreciate the soundproofing that ensures a peaceful retreat despite the energetic surroundings.
Overall, the Best Quality Hotel Dock Milano offers excellent value for a three-star establishment, providing guests with a satisfying experience through its convenient location, clean and comfortable accommodations and welcoming staff. Despite some areas needing updates, the hotel stands out for its cleanliness, varied breakfast and friendly service, making it a reliable choice for travelers visiting Turin.
Categories
3 Star
AI-generatedThis hotel enjoys a central location in Turin. It is within walking distance of the city's main attractions and offers comfortable accommodation.
Family
Nightlife
Free Wi-Fi
Parking
Room Types
Single RoomSoundproofed room with air conditioning. Features an LCD TV, a minibar and a safe.
Double RoomSoundproofed room with air conditioning. Features an LCD TV, a minibar and a safe.
Triple RoomSoundproofed room with air conditioning. Features an LCD TV, a minibar and a safe.
Quadruple RoomSoundproofed room with air conditioning. Features an LCD TV, a minibar and a safe.
Twin RoomSoundproofed room with air conditioning. Features an LCD TV, a minibar and a safe.
Economy Double RoomThis double room features air conditioning, a minibar and flat-screen TV.
Superior Double RoomThe double room offers air conditioning, a minibar, as well as a private bathroom boasting a bath or a shower and a hairdryer. The double room features a tea and coffee maker, a wardrobe, a safe deposit box, heating and a flat-screen TV. The unit has 1 bed.
About Best Quality Hotel Dock Milano
Registry or License or Notification Number: 001272-ALB-00148, IT001272A17RDF3PBF
Guest Reviews
8.3
Very Good
Review Summaries
Summarized by AI
Location
Nestled conveniently in the heart of Turin, the Best Quality Hotel Dock Milano boasts a prime location that is highly praised by its guests. With its strategic setting just steps away from Porta Susa train station and the XVIII Dicembre metro station, the hotel ensures seamless connectivity for visitors, making it an ideal hub for those arriving by train or exploring the city. Guests find the proximity to public transportation—including buses, trams and metro—exceptionally handy for venturing to Turin's main attractions and historical sites.
Several reviews highlight the hotel's central position, allowing for an easy 10-15 minute stroll to the city center, where notable landmarks such as Piazza Castello and the Egyptian Museum await. The surrounding area features a variety of dining options, making it convenient for guests to enjoy local cuisine without straying far from their accommodations.
Beyond its location, the hotel is noted for its cleanliness, comfortable rooms and welcoming staff, enhancing the overall experience. Whether for a brief layover, a city tour or an extended stay to explore Turin's rich cultural heritage, Best Quality Hotel Dock Milano stands out for its unparalleled convenience and accessibility.
Breakfast
Guests at Best Quality Hotel Dock Milano have largely positive feedback on the hotel’s breakfast offerings, rating it widely as varied, abundant and satisfying. Many guests appreciated the comprehensive selection of both sweet and savory options available, including gluten-free and vegetarian choices. The buffet format was often highlighted for its wide range of items, maintaining good quality and being able to cater to different dietary needs.
Some specific aspects that received praise included the freshly brewed coffee, fresh croissants and well-prepared scrambled eggs and tomatoes. Guests described the breakfast as rich, balanced and well-stocked with a continual replenishment of items ensuring that nothing was lacking, even during busy times.
However, a few criticisms did emerge, such as occasional dissatisfaction with the freshness and variety of the produce and some items like juices and hot drinks not meeting expectations. Nevertheless, the majority of reviews indicate that the breakfast is more than adequate for a 3-star hotel with many guests finding it exceeding their expectations. A significant number of visitors found the breakfast to not only be delicious and well-prepared but also a great start to their day, helping to enhance their overall experience at the hotel.
Rooms
The guest reviews for Best Quality Hotel Dock Milano highlight a mix of experiences with the rooms. On the positive side, many guests appreciated the spaciousness and cleanliness of the rooms. Numerous comments noted that rooms were large, comfortable and well-soundproofed, even those facing the main street. The modern and functional setup of many rooms also received favorable mentions, along with the friendliness of the staff and the satisfactory cleaning services.
On the downside, some guests found the double rooms too small for two people and several reviews mentioned outdated furnishings and bathrooms that need renovation. There were also complaints about noisy air conditioning systems, minor maintenance issues like leaking faucets and a general lack of decor in the rooms. Despite these setbacks, most reviews concluded that for short stays, the rooms were functional and provided good value for the price.
Overall, while the hotel offers spacious and clean accommodations with helpful staff, some areas in the rooms, particularly the decor and certain amenities, would benefit from modernization and updates.
Beds
Guests at Best Quality Hotel Dock Milano have mixed opinions about the beds. On the positive side, many reviewers found the beds to be comfortable, cozy and conducive to a good night's sleep. Descriptions such as very comfortable beds and spacious beds indicate that, for some, the accommodation met or exceeded expectations in terms of sleep quality. Cleanliness and comfort levels were often praised with mentions of comfortable bedding and good beds.
However, there were also several comments pointing out issues with certain beds. Complaints about uncomfortable, soft or small beds were relatively common. Some guests found the mattresses too soft, while others mentioned beds being too narrow or small, which inconvenienced taller individuals. The criticisms ranged from beds feeling like cots to issues with mattress quality and stability.
Overall, while many guests enjoyed the comfort of the beds, there remains room for improvement, particularly in terms of mattress firmness and bed size.
Cleanliness
Best Quality Hotel Dock Milano is consistently praised for its remarkable cleanliness. Guests frequently highlight the pristine condition of the rooms and the spotless bathrooms are especially commendable. The cleaning service is highly efficient with many visitors noting that the high hygiene standards are diligently maintained daily. Additionally, the property itself, including common areas, is impeccably well-kept, contributing to an overall sense of freshness and tidiness throughout the hotel.
The spacious rooms and comfortable accommodations add to the positive experience, making returning to the rooms after a day out a pleasant affair, often complemented by a delicate fragrance. The staff also receive numerous accolades for their friendliness and professionalism, further enhancing the stay.
Mornings are particularly enjoyable with a good, varied breakfast offering sweet and savory options, providing a solid start to the day. The hotel's central location adds to its appeal, making it a convenient choice for travelers looking to explore the city.
Despite the occasional mention of the hotel appearing a bit basic or in need of slight renovations, the exceptional cleanliness and well-maintained environment remain standout features that continually impress guests. The establishment's commitment to maintaining high standards of cleanliness, combined with a welcoming atmosphere, makes Best Quality Hotel Dock Milano a reliable choice for those seeking a clean and comfortable stay.
Staff
The 'Best Quality Hotel Dock Milano' is renowned for its remarkable staff, who have left a lasting impression on guests. Words like friendly, helpful and professional dominate the reviews, describing a team that is consistently welcoming and attentive to guest needs. The reception staff, in particular, is noted for being efficient, polite and always available, offering a warm and hospitable atmosphere. Guests repeatedly praised their kindness and knowledge with some highlighting specific shifts as exemplary. The staff’s ability to provide valuable recommendations and their proficiency in multiple languages enhance the overall guest experience. Despite occasional mentions of cold behavior from minor staff members, the overwhelming sentiment reflects a commendable level of service that significantly contributes to making stays at the hotel pleasant and comfortable.
Wi-Fi
Overall guest reviews for the Wi-Fi at Best Quality Hotel Dock Milano highlight a mixed experience. In some areas of the hotel, particularly in the lobby and breakfast room, the Wi-Fi is noted to be good, stable and quite strong. Some guests also reported no problems with Wi-Fi and praised the connection quality as good or stable, especially for certain devices like MacBooks.
However, a significant number of guests experienced issues, especially in the rooms. Complaints often mention that Wi-Fi was weak, spotty or did not work at all in specific rooms. There were frequent reports of the connection being unstable with many guests noting the signal either cutting out or being almost non-existent. Wi-Fi performance appears to be particularly problematic on higher floors or at the end of hallways with some guests unable to connect their devices consistently.
In summary, while the hotel offers free Wi-Fi, the quality of the connection varies greatly depending on the location within the hotel with many guests suggesting improvements are needed to ensure a more reliable and powerful Wi-Fi experience throughout the entire property.
Parking
The Best Quality Hotel Dock Milano offers a variety of parking solutions for guests, mostly characterized by their convenience and affordability. The hotel is situated close to several public parking options, including covered and underground parking facilities, most notably near the Porta Susa train station. Guests frequently note that the parking lots are approximately a 5-minute walk from the hotel with fees generally ranging around 10 to 14 euros per day. There are also supervised and paid parking options close by with some facilities offering weekly rates at reasonable prices.
The availability of parking near the train station adds to the hotel's accessibility, especially for those arriving by car. Some guests appreciated the proximity to public transport and the affordable rates for parking. Additionally, during August, there is free public parking available nearby, further enhancing the convenience for travelers.
Safety is another positive aspect highlighted in the reviews, as some parking areas are situated close to the Carabinieri barracks, making it a secure option for vehicle owners. Despite some minor complaints about parking being a challenge, obtaining advice from the hotel staff typically resolves any issues. Overall, the parking arrangements near Best Quality Hotel Dock Milano are well-suited for guests looking for practical and budget-friendly solutions.
Family
Nestled conveniently near Porta Susa Station, the Best Quality Hotel Dock Milano stands out as a family-friendly haven ideal for a memorable family vacation. The hotel's family rooms receive high praise for their spaciousness and comfort with numerous mentions of their suitability for accommodating up to four or even five members comfortably. Guests particularly appreciated the well-equipped and organized spaces, which are practical for family groups.
The friendly and attentive staff contribute to a warm, welcoming atmosphere, making it an excellent choice for families. Kids are well-treated, especially at breakfast and there are prearranged activities available, ensuring that young guests are entertained throughout their stay. The hotel's central location is also frequently highlighted as a significant advantage, offering easy access to various city attractions, making it perfect for a family trip, whether for leisure or exploring the city.
In summary, the Best Quality Hotel Dock Milano provides a comfortable, well-organized and family-friendly lodging option with ample space and thoughtful amenities, ensuring a delightful experience for families visiting the city.
Nightlife
Nestled in the lively Porta Susa neighborhood, the 'Best Quality Hotel Dock Milano' offers guests a vibrant nightlife scene within close proximity to the city center. The area boasts a great location with an array of local bars, nightclubs, cafes and restaurants ensuring that there's always something happening nearby. The abundance of nighttime entertainment makes it an ideal spot for those looking to enjoy a night out.
Guests also appreciate the good soundproofing of the hotel, providing a peaceful retreat from the energetic surroundings. Additionally, though some establishments may close earlier than expected, the overall nightlife experience still remains positive with plenty of nearby spots to explore. However, potential visitors should note that the neighborhood is not the most picturesque and occasional noise from nearby premises might be a minor inconvenience.
Overall, the hotel’s convenient location near the nightlife hotspots and its lively neighborhood make it a great choice for those wanting to experience the vibrant pulse of the city while having a comfortable base to return to.
3 Star
The Best Quality Hotel Dock Milano, although a three-star establishment, offers excellent value and meets the expectations for its category. Guests often praise the breakfast, noting it includes everything typically expected from a three-star hotel and even exceeding some expectations. The services offered, while not the best overall, are considered excellent for the type. The hotel provides good value for money and surprises many guests with its facilities, which some liken to those of a four-star hotel.
However, some remarks point out that the basic room facilities are consistent with a budget or average hotel of its rating. There are mentions of needing more attention to certain amenities such as the inclusion of a kettle and coffee maker in the room. Additionally, some reviews highlight areas of improvement, suggesting that the hotel sometimes feels dated and could have occasional malfunctions like missing bidets in some rooms.
Generally, despite being in a busy area, the hotel's value for money stands out, making it a satisfactory choice for travelers seeking a good three-star experience. The staff receive positive mentions, contributing to the overall good impression. Although a few reviews suggest the price might be somewhat high for its category and there's occasional dissatisfaction, the Hotel Dock Milano remains a reliable option for budget-conscious travelers.
Accessible
The Best Quality Hotel Dock Milano has garnered mixed feedback regarding its accessibility for guests with disabilities. Despite being located in a central area close to a train station and accessible transportation, some aspects of the hotel's infrastructure fall short of being entirely disability-friendly. The hotel features wheelchair-accessible rooms and parking and public transport options, including a nearby tram line, which facilitate access.
Guests appreciated the staff's availability and the hotel's efforts in providing solutions for accessibility needs. Low floors and available elevators, although crowded and sometimes narrow due to construction, add to the convenience. Nevertheless, the absence of ramps and broader elevators poses challenges, especially for those with larger wheelchairs.
While the hotel offers facilities for disabled individuals and ensures easy access to nightlife and public transport, some reviews noted that it might not be fully suitable for people with more significant mobility challenges. Overall, the hotel provides adequate solutions for guests with disabilities but with some room for improvement in its structural accessibility.
Dog Friendly
The Best Quality Hotel Dock Milano stands out as a dog-friendly destination, ideal for pet owners looking to explore the city with their canine companions. This pet-friendly hotel allows dogs at no extra charge, ensuring a warm welcome for all furry guests. Guests often highlight the hotel's thoughtfulness, mentioning small but meaningful gestures such as providing a bowl for dogs and leaving cute surprises in the room.
Many reviewers appreciated the welcoming attitude towards their pets and comments such as "they have been very welcoming with our dogs" underline the hotel’s dedication to making pets feel at home. The availability of nearby parking is an added convenience for those traveling with pets.
While the majority of feedback is positive, one review noted that small rooms can be dirty, though this seems to be an isolated remark. Overall, the Best Quality Hotel Dock Milano is frequently recommended for its dog-friendly environment and accommodating services for pet owners.
FAQ
No, Best Quality Hotel Dock Milano doesn't have any pool.
No, a spa isn't available at Best Quality Hotel Dock Milano.
No, Best Quality Hotel Dock Milano doesn't allow dogs.
Yes, parking facilities are available at Best Quality Hotel Dock Milano.
No, Best Quality Hotel Dock Milano doesn't have a gym.
