Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsBel Air Motor Hotel has garnered positive feedback for its strategic location, making it a convenient choice for both leisure and business travelers. Nestled in the heart of Tustin, guests appreciate its proximity to Old Town Tustin and essential amenities such as food outlets, gas stations, and freeway access. The hotel's calm and peaceful surroundings add to the appeal, with guests frequently mentioning spacious parking, which is beneficial for those with vehicles.
The rooms are often praised for their spaciousness, providing an excellent choice for families or those who appreciate extra space. Many visitors note the cleanliness and upkeep of the accommodations, highlighting features like large refrigerators that enhance convenience. Despite some concerns regarding worn furniture, the quiet and serene atmosphere contributes positively to overall comfort.
Guests frequently commend the staff at Bel Air Motor Hotel for their friendliness and stellar customer service, with front desk personnel receiving particular praise for their politeness and helpfulness. Although there are isolated incidents of negative experiences, many visitors find the staff’s lenient approach and cheerful demeanor to enrich their stay.
While reviews of the beds reflect mixed opinions, some guests enjoy their comfort and the availability of two queen-sized beds per room. Issues such as lack of blankets or stained bed covers are usually addressed promptly. These concerns are offset by the hotel's advantageous location and welcoming neighborhood, which remain appealing to guests.
Overall, Bel Air Motor Hotel offers a convenient and comfortable stay for travelers, underscored by its favorable location, spacious rooms, and attentive staff. Despite minor drawbacks, the positive aspects of the hotel leave most guests with a satisfactory experience. Show more
Read review summaries for all categories
Categories
Dog Friendly Hotel
Hotel with Parking
Small Hotel
Room Types
Double RoomThis air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
King RoomThis air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Queen RoomThe unit offers 1 bed.
Deluxe Junior SuiteThe unit has 2 beds.
Guest Reviews
Location
Bel Air Motor Hotel boasts a strategic location that caters to a variety of travelers' needs. Nestled in the heart of Tustin, it offers easy access to Old Town Tustin, making it a convenient base for both leisure and business trips. The area surrounding the hotel is noted for its calm and peaceful atmosphere, ideal for a relaxing stay. Guests appreciate the proximity to essential amenities such as food outlets, gas stations, and freeway access, enhancing the overall convenience. The hotel is also well-situated for those attending nearby training sessions or events. With a spacious parking lot, although occasionally tight, it provides added convenience for guests with vehicles. Overall, the location is consistently noted as one of the key positives of staying at this hotel.
Rooms
The rooms at the Bel Air Motor Hotel stand out for their spaciousness, offering guests plenty of room to relax and unwind. Many visitors appreciate the unexpectedly large size, making it an excellent choice for families or those who enjoy extra space. Cleanliness is frequently highlighted, with guests often noting how tidy and well-kept their accommodations are. A notable feature in some rooms is the inclusion of a large refrigerator, adding to the convenience of the stay. Despite some wear on the furniture, the overall room experience is enhanced by the quiet and serene atmosphere that the hotel provides. Whether traveling solo or with family, the ample space and thoughtful amenities make the rooms at Bel Air Motor Hotel a comfortable retreat.
Beds
The beds at the Bel Air Motor Hotel receive mixed feedback from guests. While some found them comfortable and appreciated having two queen-sized beds in a room, others noted several issues with the bedding. Some guests experienced problems such as a lack of blankets, which were usually resolved promptly by the staff, and others mentioned stained or damaged bed covers. A few guests found the mattresses unsatisfactory, describing them as either uncomfortable or lacking proper support. Despite these concerns, the hotel's advantageous location in a good neighborhood remains a redeeming factor for visitors.
Cleanliness
The reviews for the Bel Air Motor Hotel highlight significant concerns about cleanliness and maintenance, suggesting a less than ideal experience for potential guests. Several guests reported issues with dirt and visible grime throughout the rooms and common areas, including the presence of stains on walls, light switches, and bedding. There were also mentions of unpleasant odors, such as smoke and a bad smell emanating from the mini fridge. Some reviewers noted visible issues with dated furniture and upkeep, as worn-out sofas and leaking fixtures were common complaints. Although the occasional review did acknowledge clean rooms, this was overshadowed by frequent reports of inadequate cleaning and maintenance. Overall, guests expressed significant discomfort and a lack of safety, which overshadowed any positive aspects noted in their stay.
Staff
The staff at Bel Air Motor Hotel generally leaves a positive impression with guests, frequently described as friendly and always smiling. Visitors appreciate the politeness of the front desk personnel and commend the stellar customer service provided by the staff during interactions, particularly by a gentleman behind the counter. Despite the presence of some negative experiences, including claims of discriminatory behavior by an office lady and a lack of concern by certain front desk individuals, many guests still praise the great staff and their lenient approach to guest service. Situated in a peaceful area with the added appeal of a park across the street, the hotel staff enhances the overall experience for numerous guests, contributing positively to their stay.
No, Bel Air Motor Hotel doesn't have any pool.
No, a spa isn't available at Bel Air Motor Hotel.
Yes, Bel Air Motor Hotel welcomes dogs.
Yes, parking facilities are available at Bel Air Motor Hotel.