London Twickenham Stadium Hotel, a member of Radisson Individuals
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Summary of reviewsThe London Twickenham Stadium Hotel, a member of Radisson Individuals, has a lot to offer, especially for sports enthusiasts and those attending events at Twickenham Stadium. Its strategic location is repeatedly praised by guests for its immediate proximity to the stadium, easy access to public transportation and convenience for both central London and Heathrow Airport. The surrounding area with its beautiful parks and diverse culinary options, adds to the appeal. Furthermore, guests commend additional amenities, such as on-site parking and gym facilities.
The breakfast experience at the hotel is largely positive with high marks for the quality and variety of food available. However, guests reported occasional lapses in service and temperature consistency and some found it pricey. Dinner reviews are more mixed. While some enjoyed the taste and generous portions, particularly the fish and chips, issues with restaurant closures and limited bar menus, along with frequent criticism of bland food and slow service, were noted.
Guests often find the rooms spacious, comfortable and well-equipped, boasting modern amenities like complimentary water, irons and fridges. Though generally clean, some rooms are reportedly dated with issues like poor ventilation and occasional dirty spots detracting from the experience.
Overall cleanliness in the hotel is praised with many guests finding the spaces spotlessly clean and well-maintained. Minor issues such as dirty windows or dust occasionally surfaced but did not significantly impact the positive reviews.
Staff receive high accolades for their friendliness, professionalism and willingness to help. The reception staff, in particular, are frequently mentioned for their efficiency and welcoming demeanor.
The free WiFi service is generally reliable, though some guests encountered slow or unreachable signals in certain rooms. Access to the Virgin Active gym next door is highlighted as a substantial perk, offering a well-equipped fitness center with a pool, sauna and spa facilities. However, some guests experienced noise and crowding at busy times.
Parking garners mixed reviews. While free parking is beneficial, especially on non-event days, the distance between the car park and the hotel, coupled with inadequate signage, can cause inconvenience.
Families find the hotel largely appealing, enjoying the spacious and comfortable rooms. Young sports fans particularly appreciate the proximity to the rugby stadium. Nonetheless, limited pool access for children and inconsistent family-friendly facilities sometimes pose challenges.
Overall, the London Twickenham Stadium Hotel, a member of Radisson Individuals, offers a strong location and excellent service, particularly appealing to sports enthusiasts and families, albeit with some areas that could benefit from improvement.
Categories
The breakfast experience at the hotel is largely positive with high marks for the quality and variety of food available. However, guests reported occasional lapses in service and temperature consistency and some found it pricey. Dinner reviews are more mixed. While some enjoyed the taste and generous portions, particularly the fish and chips, issues with restaurant closures and limited bar menus, along with frequent criticism of bland food and slow service, were noted.
Guests often find the rooms spacious, comfortable and well-equipped, boasting modern amenities like complimentary water, irons and fridges. Though generally clean, some rooms are reportedly dated with issues like poor ventilation and occasional dirty spots detracting from the experience.
Overall cleanliness in the hotel is praised with many guests finding the spaces spotlessly clean and well-maintained. Minor issues such as dirty windows or dust occasionally surfaced but did not significantly impact the positive reviews.
Staff receive high accolades for their friendliness, professionalism and willingness to help. The reception staff, in particular, are frequently mentioned for their efficiency and welcoming demeanor.
The free WiFi service is generally reliable, though some guests encountered slow or unreachable signals in certain rooms. Access to the Virgin Active gym next door is highlighted as a substantial perk, offering a well-equipped fitness center with a pool, sauna and spa facilities. However, some guests experienced noise and crowding at busy times.
Parking garners mixed reviews. While free parking is beneficial, especially on non-event days, the distance between the car park and the hotel, coupled with inadequate signage, can cause inconvenience.
Families find the hotel largely appealing, enjoying the spacious and comfortable rooms. Young sports fans particularly appreciate the proximity to the rugby stadium. Nonetheless, limited pool access for children and inconsistent family-friendly facilities sometimes pose challenges.
Overall, the London Twickenham Stadium Hotel, a member of Radisson Individuals, offers a strong location and excellent service, particularly appealing to sports enthusiasts and families, albeit with some areas that could benefit from improvement.
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Guest Reviews
The London Twickenham Stadium Hotel, part of the Radisson Individuals group, boasts a location that is repeatedly praised by its guests. Ideal for rugby fans, it offers unparalleled convenience for those attending matches at Twickenham Stadium or the nearby Stoop with several reviews highlighting how it couldn't be closer to the action. This centrality to the stadium makes it a prime spot for sports enthusiasts.
Guests also appreciated the easy access to public transportation, noting bus stops right outside the hotel and close proximity to the train station. For those flying in or out, the hotel is conveniently positioned between central London and Heathrow Airport, enhancing its appeal for both business and leisure travelers.
The surrounding area is another highlight with beautiful parks, gardens and a variety of local eateries and pubs within walking distance. This makes the hotel not only perfect for sports events but also for exploring Twickenham and Richmond.
Moreover, the hotel receives commendations for additional amenities such as convenient on-site parking and access to gym facilities. Friendly and attentive staff contribute to a welcoming atmosphere, rounding out the positive experience reported by many guests.
While some found the location a bit far from central London tourist sites, the overall consensus is that the London Twickenham Stadium Hotel's location excels, particularly for those with an interest in rugby or events at the stadium.
The breakfast experience at London Twickenham Stadium Hotel, part of Radisson Individuals, presents a mixed bag of reactions, though it generally trends positively. Many guests praise the breakfast as excellent, fantastic and delicious, appreciating the great choice and variety of items available. Comments frequently highlight good quality, tasty offerings and a welcoming breakfast room. The buffet is often described as hearty and well-cooked with some specific mentions of superb and properly cooked breakfasts.
However, the service faced criticism for being chaotic at times and the hot food was often understocked or served cold, which led to complaints. The cost of breakfast was a recurring issue with many finding it expensive, especially given the occasional lack of value and specific dietary options like gluten-free bread. The setup, while generally good, sometimes resulted in long wait times and disorganization.
In summary, guests could generally expect high-quality and varied food, but should be prepared for occasional lapses in temperature and service efficiency. For those who place a priority on breakfast, considering the potential high cost relative to its consistency is advisable.
Dinner at the London Twickenham Stadium Hotel, a member of Radisson Individuals, garners mixed reviews. Many guests enjoyed their meals, praising the bar food for its generous portions and noteworthy fish and chips. The food quality often received commendations with several patrons describing it as tasty, delicious and satisfying. The staff's service in the dining areas was generally lauded for being attentive and friendly, enhancing the dining experience.
However, several aspects consistently drew criticism. Many reviewers mentioned the restaurant's closure at key times, forcing reliance on the noisier bar area with its limited menu. Complaints about mediocre, bland and occasionally inedible food were common, particularly regarding fish dishes. The perceived value for money was often questioned with prices deemed high for the quality and variety offered.
Guests noted the convenience of having a reasonably priced grill restaurant and appreciated the good selection at the bar. Despite this, the dinner menu was described as minimalist, leading some to opt-out of dining at the hotel altogether. Service speed was another point of contention with instances of slow dinner service.
Overall, while some diners had excellent experiences, the inconsistencies in food quality and service suggest that there's room for improvement in the hotel's dining offerings.
London Twickenham Stadium Hotel, part of Radisson Individuals, offers rooms that generally appeal to guests for their spaciousness and comfort. Many reviews highlight the large room sizes, comfortable beds and modern facilities that contribute to a pleasant stay. The rooms are often described as clean with some featuring lovely views of the stadium or cricket pitch, which can be an exciting experience for sports enthusiasts.
Guests appreciated amenities like complimentary water, modern showers and in-room conveniences such as irons, ironing boards, fridges and safes. However, feedback indicates that some rooms look dated and could benefit from refurbishment. Issues such as poor ventilation, broken fixtures and outdated electronics were noted, impacting the overall guest experience. Additionally, certain rooms suffered from being too hot or stuffy, a malfunctioning air conditioning system being a common complaint.
Cleanliness is generally favorable, but inconsistencies were reported, such as dirty carpets, stained linens and dustiness upon arrival. Housekeeping was efficient, although some guests mentioned their rooms were only cleaned upon request and not daily.
The decor can be described as a mix of modern amenities and tired furnishings, perhaps appealing to those who prioritize space and comfort over style. Despite minor drawbacks, the hotel’s room size and overall comfort seem to be its strongest selling points.
While the 'London Twickenham Stadium Hotel, a member of Radisson Individuals,' has mixed reviews regarding its beds, the general consensus trends towards the positive. Many guests repeatedly praised the hotel for its comfortable, large and well-kept beds. Phrases like "comfortable bed," "very comfy bed," and "big comfortable bed" show recurring satisfaction among the guests with multiple mentions of spaciousness and cleanliness.
Though some reviews did highlight issues such as very soft pillows, saggy or worn-out mattresses and occasional discomfort, these seem to be outliers rather than the norm. It is noted that beds were meticulously maintained with daily housekeeping ensuring cleanliness and a fresh setup for each guest. The feedback included mentions of some beds being too small, especially in family rooms and a few comments on the softness of the beds not appealing to every guest.
Yet with many guests mentioning the attentive staff and overall comfort of the main beds, especially the king-size ones, it appears the hotel provides a generally pleasant sleep experience. Despite varied experiences, the emphasis on comfort and proper upkeep suggests that guests can expect a largely positive lodging experience in terms of bedding at this hotel.
The guest reviews of the London Twickenham Stadium Hotel, a member of Radisson Individuals, generally highlight a high level of cleanliness throughout the property. Commonly appreciated aspects include clean and tidy rooms, spotless sheets and well-maintained facilities. Many guests used terms such as 'spotlessly clean,' 'extremely clean,' and 'exceptionally clean' to describe their experience. The hotel was also praised for its clean and comfortable rooms, which contributed to an overall relaxing stay.
However, some inconsistencies were noted in the reviews. Areas of concern included dirty windows, dusty surfaces and occasional issues with bathroom cleanliness. Despite these minor drawbacks, many guests felt positively about the cleanliness of the hotel, mentioning that public areas were well-kept and housekeeping was generally efficient. It was noted that some rooms were not cleaned unless specifically requested, which may be a policy that guests should be aware of beforehand.
Overall, while a few issues with cleanliness were flagged, the majority of reviews convey a well-kept and pleasant environment, making it a solid choice for travelers valuing a clean and tidy accommodation.
The London Twickenham Stadium Hotel, a member of Radisson Individuals, boasts overwhelmingly positive feedback regarding its staff, according to guest reviews. The team is consistently described as polite, friendly and helpful with many guests highlighting their professionalism and courteous demeanor. Exceptional service seems to be a hallmark with staff members across various departments, including reception, bar and housekeeping, receiving praise for their attentiveness and willingness to go the extra mile.
The reception staff stand out for their warm welcomes and efficient handling of check-ins and check-outs, often described as accommodating and pleasant. Many guests mentioned specific employees who provided exemplary service, noting their helpfulness and positive attitudes. The bar and restaurant staff were also noted for their friendliness and attentiveness, contributing to an overall hospitable environment.
While the vast majority of feedback is glowing, a few guests experienced issues with some staff members who appeared unapproachable or inattentive. These instances, however, seem to be the exception rather than the rule. Overall, the staff at London Twickenham Stadium Hotel are frequently mentioned as a significant positive aspect of the guests' stay, contributing greatly to the hotel's inviting and efficient atmosphere.
The London Twickenham Stadium Hotel, a member of Radisson Individuals, generally provides reliable and effective WiFi services, particularly in the reception area. Many guests found the WiFi in their rooms to be dependable and working well, which added to the convenience of their stay. The availability of free WiFi throughout the hotel was another positive aspect highlighted by several guests. However, there were some mixed experiences with a few guests mentioning slow, weak, or inaccessible WiFi, especially in certain rooms. Additionally, some guests were disappointed to find that WiFi was not included or free in their packages. While there were moments of connectivity issues, the overall sentiment towards the hotel's WiFi was mostly positive with room for improvement.
The London Twickenham Stadium Hotel, a member of Radisson Individuals, offers guests complimentary access to the Virgin Active gym next door, which many have praised for its excellent facilities. The gym is well-equipped, boasting a pool, sauna, steam room and spa. This partnership with Virgin Active is highly valued, providing a variety of fitness options not typically available in standard hotel gyms.
While guests appreciate the luxury and added value of these extensive amenities, there are a few downsides noted, such as occasional noise disturbances from the gym and some guests experiencing busier times at the facilities. Although the gym is conveniently located next to the hotel, some people felt it wasn’t clearly advertised that it’s not within the hotel itself.
Overall, the access to Virgin Active gym and its impressive range of services is a significant perk for guests, enhancing the overall experience at the hotel.
Guests of the London Twickenham Stadium Hotel, a member of Radisson Individuals, have mixed impressions of the swimming facilities. Generally, the pool and related amenities received positive remarks. Visitors appreciated the clean and tidy pool, describing it as nice and great and valued the access to the spa and sauna facilities. The partnership with the Virgin Active gym next door was noted as a bonus, providing free access to its pool and gym amenities.
However, some guests encountered limitations and confusion regarding the pool facilities. The access times were restricted and some visitors were unable to use the pool due to it being busy or closed for maintenance. There were also comments about the pool being advertised in a misleading manner and the swimming pool for kids being closed. It's important for potential visitors to be aware that the pool is not directly part of the hotel but instead located and accessible next door at the Virgin Active gym. Despite these drawbacks, the overall sentiment about the pool experience remained largely positive.
The parking situation at London Twickenham Stadium Hotel, a member of Radisson Individuals, receives mixed reviews. The free parking offered is a notable advantage, particularly on non-event days, which is a big plus for many guests. However, the car park is situated at a distance, often requiring a five-minute walk or even longer to reach the hotel, which can be inconvenient, especially in bad weather or when traveling with children.
Guests frequently mention the need for better signage and clearer communication regarding parking arrangements, as the lack of information can make finding the parking area challenging. Some reviewers found the directions provided complicated and parking instructions confusing. Additionally, the condition of the car park, sometimes described as being on grass or uneven, could use improvement.
There have been reports of additional charges for parking, including a £50 deposit or reservation fee, which contradicts the advertised free parking on some occasions. Such discrepancies have led to frustration among guests.
While the parking is generally available and convenient under the right conditions, for many, the distance and confusion outweigh the benefits. Improved signage and better communication could significantly enhance the overall parking experience at the hotel.
Visitors to the London Twickenham Stadium Hotel, a member of Radisson Individuals, have shared mixed experiences when it comes to kid-friendly activities. The hotel earns praise for its overall family-friendly environment and the excitement it generates among young sports fans with some mentioning their sons' excitement about staying so close to the rugby action. Families appreciated the comfortable and spacious double bed rooms, which are ideal for family stays and noting the availability of adjoining rooms.
The pool was a highlight for many with children enjoying their time swimming and even celebrating birthday parties with friends and family. However, there were some concerns about limited pool space for children and restricted pool hours for families. On a few occasions, children were disappointed when the pool was unavailable.
Families also valued the welcoming nature of the staff, who gave special attention to kids, making them feel particularly welcome. Despite the positive experiences, there were mentions of areas needing improvement, such as requiring more tea and coffee in family rooms and the absence of a comprehensive family package. Some guests pointed out the need for larger beds in family rooms to better accommodate everyone comfortably.
Overall, the hotel provides a generally positive environment for families and kids with a few areas where enhancements could further elevate the family experience.
The 'London Twickenham Stadium Hotel, a member of Radisson Individuals,' generally meets the expectations of a four-star establishment and offers good value for money. Many guests describe it as a good or even excellent four-star hotel, emphasizing the clean and comfortable rooms. The location is particularly praised, especially for those attending matches at the adjacent Twickenham Stadium, making it a prime spot for rugby enthusiasts.
However, a few areas could use improvement. Some reviewers felt the hotel needed a refit and noted issues such as broken items in rooms, which didn't align with the four-star rating. The food quality received mixed feedback with some considering it poor for a hotel of this caliber. Additionally, the lack of room service when the restaurant was closed was a disappointment for some, as it was an expected amenity for a hotel of this standard.
Overall, the hotel offers a solid four-star experience but has room for enhancements, particularly with its facilities and food services.
Located in an area renowned for its convenience, the London Twickenham Stadium Hotel, a member of Radisson Individuals, is perfectly suited for business travelers and corporate events. Its prime position near the stadium and close proximity to the station make it an ideal choice for conferences and work-related stays. Business amenities include a well-equipped gym and pool and the hotel's parking facilities cater to business guests.
The meeting rooms are highlighted as particularly effective, having met all requirements for a two-day hire. While the hotel's design is described as typical corporate and somewhat unimaginative, it serves its purpose well for business needs. Connected rooms offer added convenience, although housekeeping can be inconsistent and the absence of room service is noted. Despite these drawbacks, the location and the functionality of the facilities provide a decent, clean and reliable option for business travelers.
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Location
Guests also appreciated the easy access to public transportation, noting bus stops right outside the hotel and close proximity to the train station. For those flying in or out, the hotel is conveniently positioned between central London and Heathrow Airport, enhancing its appeal for both business and leisure travelers.
The surrounding area is another highlight with beautiful parks, gardens and a variety of local eateries and pubs within walking distance. This makes the hotel not only perfect for sports events but also for exploring Twickenham and Richmond.
Moreover, the hotel receives commendations for additional amenities such as convenient on-site parking and access to gym facilities. Friendly and attentive staff contribute to a welcoming atmosphere, rounding out the positive experience reported by many guests.
While some found the location a bit far from central London tourist sites, the overall consensus is that the London Twickenham Stadium Hotel's location excels, particularly for those with an interest in rugby or events at the stadium.
Breakfast
However, the service faced criticism for being chaotic at times and the hot food was often understocked or served cold, which led to complaints. The cost of breakfast was a recurring issue with many finding it expensive, especially given the occasional lack of value and specific dietary options like gluten-free bread. The setup, while generally good, sometimes resulted in long wait times and disorganization.
In summary, guests could generally expect high-quality and varied food, but should be prepared for occasional lapses in temperature and service efficiency. For those who place a priority on breakfast, considering the potential high cost relative to its consistency is advisable.
Dinner
However, several aspects consistently drew criticism. Many reviewers mentioned the restaurant's closure at key times, forcing reliance on the noisier bar area with its limited menu. Complaints about mediocre, bland and occasionally inedible food were common, particularly regarding fish dishes. The perceived value for money was often questioned with prices deemed high for the quality and variety offered.
Guests noted the convenience of having a reasonably priced grill restaurant and appreciated the good selection at the bar. Despite this, the dinner menu was described as minimalist, leading some to opt-out of dining at the hotel altogether. Service speed was another point of contention with instances of slow dinner service.
Overall, while some diners had excellent experiences, the inconsistencies in food quality and service suggest that there's room for improvement in the hotel's dining offerings.
Rooms
Guests appreciated amenities like complimentary water, modern showers and in-room conveniences such as irons, ironing boards, fridges and safes. However, feedback indicates that some rooms look dated and could benefit from refurbishment. Issues such as poor ventilation, broken fixtures and outdated electronics were noted, impacting the overall guest experience. Additionally, certain rooms suffered from being too hot or stuffy, a malfunctioning air conditioning system being a common complaint.
Cleanliness is generally favorable, but inconsistencies were reported, such as dirty carpets, stained linens and dustiness upon arrival. Housekeeping was efficient, although some guests mentioned their rooms were only cleaned upon request and not daily.
The decor can be described as a mix of modern amenities and tired furnishings, perhaps appealing to those who prioritize space and comfort over style. Despite minor drawbacks, the hotel’s room size and overall comfort seem to be its strongest selling points.
Beds
Though some reviews did highlight issues such as very soft pillows, saggy or worn-out mattresses and occasional discomfort, these seem to be outliers rather than the norm. It is noted that beds were meticulously maintained with daily housekeeping ensuring cleanliness and a fresh setup for each guest. The feedback included mentions of some beds being too small, especially in family rooms and a few comments on the softness of the beds not appealing to every guest.
Yet with many guests mentioning the attentive staff and overall comfort of the main beds, especially the king-size ones, it appears the hotel provides a generally pleasant sleep experience. Despite varied experiences, the emphasis on comfort and proper upkeep suggests that guests can expect a largely positive lodging experience in terms of bedding at this hotel.
Cleanliness
However, some inconsistencies were noted in the reviews. Areas of concern included dirty windows, dusty surfaces and occasional issues with bathroom cleanliness. Despite these minor drawbacks, many guests felt positively about the cleanliness of the hotel, mentioning that public areas were well-kept and housekeeping was generally efficient. It was noted that some rooms were not cleaned unless specifically requested, which may be a policy that guests should be aware of beforehand.
Overall, while a few issues with cleanliness were flagged, the majority of reviews convey a well-kept and pleasant environment, making it a solid choice for travelers valuing a clean and tidy accommodation.
Staff
The reception staff stand out for their warm welcomes and efficient handling of check-ins and check-outs, often described as accommodating and pleasant. Many guests mentioned specific employees who provided exemplary service, noting their helpfulness and positive attitudes. The bar and restaurant staff were also noted for their friendliness and attentiveness, contributing to an overall hospitable environment.
While the vast majority of feedback is glowing, a few guests experienced issues with some staff members who appeared unapproachable or inattentive. These instances, however, seem to be the exception rather than the rule. Overall, the staff at London Twickenham Stadium Hotel are frequently mentioned as a significant positive aspect of the guests' stay, contributing greatly to the hotel's inviting and efficient atmosphere.
Wi-Fi
Gym
While guests appreciate the luxury and added value of these extensive amenities, there are a few downsides noted, such as occasional noise disturbances from the gym and some guests experiencing busier times at the facilities. Although the gym is conveniently located next to the hotel, some people felt it wasn’t clearly advertised that it’s not within the hotel itself.
Overall, the access to Virgin Active gym and its impressive range of services is a significant perk for guests, enhancing the overall experience at the hotel.
Pool
However, some guests encountered limitations and confusion regarding the pool facilities. The access times were restricted and some visitors were unable to use the pool due to it being busy or closed for maintenance. There were also comments about the pool being advertised in a misleading manner and the swimming pool for kids being closed. It's important for potential visitors to be aware that the pool is not directly part of the hotel but instead located and accessible next door at the Virgin Active gym. Despite these drawbacks, the overall sentiment about the pool experience remained largely positive.
Parking
Guests frequently mention the need for better signage and clearer communication regarding parking arrangements, as the lack of information can make finding the parking area challenging. Some reviewers found the directions provided complicated and parking instructions confusing. Additionally, the condition of the car park, sometimes described as being on grass or uneven, could use improvement.
There have been reports of additional charges for parking, including a £50 deposit or reservation fee, which contradicts the advertised free parking on some occasions. Such discrepancies have led to frustration among guests.
While the parking is generally available and convenient under the right conditions, for many, the distance and confusion outweigh the benefits. Improved signage and better communication could significantly enhance the overall parking experience at the hotel.
Family
The pool was a highlight for many with children enjoying their time swimming and even celebrating birthday parties with friends and family. However, there were some concerns about limited pool space for children and restricted pool hours for families. On a few occasions, children were disappointed when the pool was unavailable.
Families also valued the welcoming nature of the staff, who gave special attention to kids, making them feel particularly welcome. Despite the positive experiences, there were mentions of areas needing improvement, such as requiring more tea and coffee in family rooms and the absence of a comprehensive family package. Some guests pointed out the need for larger beds in family rooms to better accommodate everyone comfortably.
Overall, the hotel provides a generally positive environment for families and kids with a few areas where enhancements could further elevate the family experience.
4 Star
However, a few areas could use improvement. Some reviewers felt the hotel needed a refit and noted issues such as broken items in rooms, which didn't align with the four-star rating. The food quality received mixed feedback with some considering it poor for a hotel of this caliber. Additionally, the lack of room service when the restaurant was closed was a disappointment for some, as it was an expected amenity for a hotel of this standard.
Overall, the hotel offers a solid four-star experience but has room for enhancements, particularly with its facilities and food services.
Business
The meeting rooms are highlighted as particularly effective, having met all requirements for a two-day hire. While the hotel's design is described as typical corporate and somewhat unimaginative, it serves its purpose well for business needs. Connected rooms offer added convenience, although housekeeping can be inconsistent and the absence of room service is noted. Despite these drawbacks, the location and the functionality of the facilities provide a decent, clean and reliable option for business travelers.
Yes, London Twickenham Stadium Hotel, a member of Radisson Individuals has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at London Twickenham Stadium Hotel, a member of Radisson Individuals.
No, London Twickenham Stadium Hotel, a member of Radisson Individuals doesn't allow dogs.
Yes, parking facilities are available at London Twickenham Stadium Hotel, a member of Radisson Individuals.
Yes, London Twickenham Stadium Hotel, a member of Radisson Individuals has a gym.
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