Accessible HotelSummary of reviews related to the 'Accessible' categoryThe Windsor Hotel in Whitley Bay is recognized for its central location and proximity to the beach, making it ideal for beachgoers. Guests appreciated the easy-to-find hotel and accessible options available, including safe parking and proximity to public transport such as the main bus stop and the nearby subway. The rooms were noted for being large and clean with spacious bathrooms and separate showers in accessible rooms.
Despite the hotel's efforts to cater to guests with disabilities and being the only labeled accessible hotel in Whitley Bay, there were several significant issues. Multiple reviews highlighted that the lift was frequently out of order or broken down, posing a significant barrier for those with mobility issues. Additionally, the hotel lacked ramps into the dining room and had staircases that presented challenges for disabled guests.
Overall, while The Windsor Hotel provides some accessible amenities and good value for its location, there are significant improvements needed in its lifts and access features to fully accommodate guests with disabilities.
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