Garden Suites Umag Plava Laguna
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Summary of reviewsGarden Suites Umag Plava Laguna, set right by the sea, offers an idyllic location perfect for beach lovers and those seeking a tranquil getaway. The modern accommodations are tastefully designed amid lush greenery, providing serene and well-maintained surroundings. Proximity to both the beach and Umag’s center, accessible by a leisurely walk or tourist train, ensures easy access to various amenities and entertainment options. The beachfront setting, walking and biking paths and promenade enhance the relaxed environment.
The breakfast experience is mixed; while many guests find it delicious and plentiful, others note inconsistencies and issues with the coffee and crowded buffet lines. Despite this, the wide selection and frequent replenishment of food items generally satisfy most guests.
Dinner offerings also receive varied feedback. Many appreciate the diverse and plentiful options, especially the presence of multiple fish dishes and healthy choices for children. However, some guests find the food quality lacking and the dining experience noisy.
Rooms at Garden Suites Umag Plava Laguna are highly praised for their spaciousness, modern furnishings, cleanliness and impressive sea views. The accommodations, including villas and bungalows, are consistently described as comfortable and well-maintained with minor issues occasionally noted.
Cleanliness across the hotel is mostly commendable with daily towel and bedding changes and well-kept grounds. Some guests, however, report occasional lapses in room cleanliness, especially during longer stays.
The staff receives largely positive reviews for their friendliness, helpfulness and professionalism. Specific team members are often mentioned for their exceptional service, contributing to an overall pleasant stay. However, there are sporadic reports of less attentive or courteous staff interactions.
The complimentary Wi-Fi is generally reliable, although connectivity can vary depending on the room location. The spa is well-regarded, offering a clean, large area with various amenities including saunas and whirlpools, although some guests found the sauna temperatures inconsistent. The friendly staff and complimentary sessions enhance the spa experience.
The pool facilities cater to various needs with indoor, outdoor and children’s pools, along with a popular waterpark. While cleanliness and the variety of pools are appreciated, issues such as cold water temperatures and crowded areas are noted.
The beachfront location stands out with immediate access to clean water, various beach sections and well-maintained promenades. Sunbeds and umbrellas are often available and the beach’s sandy areas are suitable for families and children. Despite some finding the concrete sections less appealing, the overall beach experience is highly positive.
In summary, Garden Suites Umag Plava Laguna provides comfortable, modern accommodations in a stunning beachfront setting with generally good service, extensive amenities and a tranquil atmosphere, making it ideal for a relaxing seaside vacation.
Categories
The breakfast experience is mixed; while many guests find it delicious and plentiful, others note inconsistencies and issues with the coffee and crowded buffet lines. Despite this, the wide selection and frequent replenishment of food items generally satisfy most guests.
Dinner offerings also receive varied feedback. Many appreciate the diverse and plentiful options, especially the presence of multiple fish dishes and healthy choices for children. However, some guests find the food quality lacking and the dining experience noisy.
Rooms at Garden Suites Umag Plava Laguna are highly praised for their spaciousness, modern furnishings, cleanliness and impressive sea views. The accommodations, including villas and bungalows, are consistently described as comfortable and well-maintained with minor issues occasionally noted.
Cleanliness across the hotel is mostly commendable with daily towel and bedding changes and well-kept grounds. Some guests, however, report occasional lapses in room cleanliness, especially during longer stays.
The staff receives largely positive reviews for their friendliness, helpfulness and professionalism. Specific team members are often mentioned for their exceptional service, contributing to an overall pleasant stay. However, there are sporadic reports of less attentive or courteous staff interactions.
The complimentary Wi-Fi is generally reliable, although connectivity can vary depending on the room location. The spa is well-regarded, offering a clean, large area with various amenities including saunas and whirlpools, although some guests found the sauna temperatures inconsistent. The friendly staff and complimentary sessions enhance the spa experience.
The pool facilities cater to various needs with indoor, outdoor and children’s pools, along with a popular waterpark. While cleanliness and the variety of pools are appreciated, issues such as cold water temperatures and crowded areas are noted.
The beachfront location stands out with immediate access to clean water, various beach sections and well-maintained promenades. Sunbeds and umbrellas are often available and the beach’s sandy areas are suitable for families and children. Despite some finding the concrete sections less appealing, the overall beach experience is highly positive.
In summary, Garden Suites Umag Plava Laguna provides comfortable, modern accommodations in a stunning beachfront setting with generally good service, extensive amenities and a tranquil atmosphere, making it ideal for a relaxing seaside vacation.
Luxury Hotel
Featuring 'suites,' this property suggests a higher level of comfort and spaciousness, catering to a more discerning clientele seeking quality accommodation in a central Umag location.
Hotel near The Beach
This beachfront hotel is located 100 meters from Umag's Main Beach. It offers a restaurant, bar, garden, outdoor swimming pool, fitness center, and wellness area with a sauna, hot tub, and indoor pool.
Dog Friendly Hotel
This hotel is known for its welcoming environment for pets, offering amenities such as dog pillows, bedding, and bowls. The premium suites with garden access are particularly convenient for dog owners. There is a daily fee of €16.00 for dogs.
Hotel with Swimming Pool
Located right on the beach, these suites provide access to both indoor and outdoor pools shared with the Hotel Umag. The proximity to the beach and modern suites enhance the pool experience.
Indoor Pool Outdoor Pool
4-Star Hotel
Located by the sea, these suites offer access to a full-service spa and recreational amenities including an indoor pool and outdoor tennis court. They provide a comfortable and relaxing environment with essential facilities.
Hotel with Outdoor Pool
This hotel provides several pool options, including a freshwater pool, a splash pool for small children and an inviting aqua park complete with slides. Families find the children's pool area and the new Punta Pool especially appealing.
Hotel with Indoor Pool
Garden Suites Umag Plava Laguna features an indoor pool with unique elements such as a rock wall and stairs. It also includes a dedicated children's pool and is part of a full-service spa, providing diverse options for indoor water activities.
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Parking
Hotel with Gym
Hotel with Tennis Courts
Guest Reviews
Nestled right by the sea, Garden Suites Umag Plava Laguna boasts a fantastic location, making it an ideal choice for beach lovers and peaceful getaways. The hotel features modern and tasteful accommodations amidst beautiful greenery, offering serene and well-maintained surroundings. Its beachfront setting allows for easy and direct access to the sea with some suites just a few steps away from the water.
The proximity to both the beach and Umag’s center, reachable either by a leisurely walk or a convenient tourist train, ensures that all amenities are within easy reach. Guests appreciate the well-kept facilities, including an indoor pool and spa, numerous walking and biking paths, as well as a promenade perfect for scenic strolls. The peaceful location, alongside the beautiful setting adorned with pine trees, provides a tranquil atmosphere for relaxation.
Furthermore, the great location extends to being close to various entertainment options, such as a nearby amusement park and various shopping opportunities. The hotel's strategic placement between the tennis center and the city center ensures a variety of activities for all ages. Whether it’s the availability of beach towels, children’s play areas or easy access to restaurants and bars, Garden Suites Umag Plava Laguna stands out for its excellent location and beautiful, relaxing environment.
The breakfast experience at Garden Suites Umag Plava Laguna has received mixed reviews from guests. While many praise the breakfast as being delicious, varied and plentiful, others find it below average or disappointing. Positive comments highlight the extensive buffet offering, which includes a range of cold and hot dishes such as fried eggs, pancakes, a variety of pastries and fresh vegetable juices. Guests appreciate the wide selection and the heartiness of the breakfast, noting that there is something for everyone.
However, several guests mention the inconsistency in the quality of breakfast products with some describing it as mass-produced and akin to a canteen. The coffee has been particularly criticized with terms like undrinkable and terrible commonly used. Additionally, the buffet can get quite crowded, leading to long queues and a sometimes chaotic atmosphere.
Despite these drawbacks, the breakfast is generally considered satisfactory by many with ample food options and frequent replenishment of items. The breakfast buffet, although sometimes noted for limited fruit options and subpar coffee choices, has been described as generous and matching the overall category of the hotel. Some guests also appreciate the convenience of freshly prepared dishes and the variety of juices available.
Overall, the breakfast at Garden Suites Umag Plava Laguna offers a fairly diverse and plentiful selection, but experiences may vary with occasional lapses in quality and service.
The dinner experience at Garden Suites Umag Plava Laguna receives mixed reviews from guests. On the positive side, many appreciate the varied and plentiful food options with specific mentions of delicious, tasty and diverse dishes. Guests have highlighted the presence of 2-3 different types of fish every evening, an extensive buffet and a wide selection that caters to different tastes, including healthy options for children.
However, some guests noted areas for improvement. The quality of the food was sometimes seen as lacking with mentions of lukewarm dishes and a need for more variety. The dining room environment was occasionally criticized for being excessively loud, resembling a cafeteria and creating long lines for hot dishes. Despite this, the overall sentiment leans towards a generally positive dinner experience, especially for those who enjoy buffet-style dining with a multitude of options.
Garden Suites Umag Plava Laguna consistently receives high praise for its rooms and accommodations. Guests frequently mention the beautiful, large and comfortable rooms which boast modern and tasteful furnishings. Many reviewers point out the cleanliness and the well-maintained state of the rooms, as well as their spaciousness with several highlighting the impressive terraces and sea views that add to the overall appeal.
The suites are described as spacious and functional with separate bedrooms and convenient amenities such as large closets, safes, minibars and high-quality furniture. The villas and bungalows are particularly noted for their modern design and quiet, scenic locations close to the beach, providing a peaceful environment for relaxation.
Newly renovated and modernly equipped, the rooms have consistently met guest expectations, receiving accolades for their cozy yet stylish atmosphere. Families find the large suites especially accommodating. From the lush garden area to the direct beach access, the grounds are frequently commended for their beauty and upkeep.
However, a few sporadic mentions note less satisfying experiences, such as minor issues with room cleanliness or air conditioning function. Despite this, the overall sentiment remains overwhelmingly positive with guests appreciating the high standards and comfort provided by Garden Suites Umag Plava Laguna.
The beds at Garden Suites Umag Plava Laguna generally receive positive feedback from guests. Most reviews highlight the comfort and quality of the main beds with many describing them as very comfortable and conducive to a good night's sleep. King-size and twin beds have both been noted as clean and adequate, although some guests have mentioned issues with twin mattresses sliding apart, impacting sleep quality.
However, opinions diverge when it comes to supplementary and sofa beds, particularly those intended for children. Several reviews indicate that the sofa beds are less comfortable, unsuitable for two people and often required additional bedding requests from reception. The supplementary beds for children also occasionally fell short of expectations, leading to children sleeping on couches instead.
On the positive side, the hotel provides ample sun loungers and umbrellas at both the beach and pool, adding to guests' comfort during their stay. In summary, while the primary beds at Garden Suites Umag Plava Laguna are highly regarded for their comfort, the experience with supplementary beds can be inconsistent.
'Garden Suites Umag Plava Laguna' has received mixed feedback regarding cleanliness from its guests, but overall, the sentiment leans towards the positive. The majority of visitors praised the clean rooms and consistently highlighted the daily provision of clean towels and beddings, which were often changed every day. The suites were described as very clean, modern and comfortable with an overall well-maintained facility and neatly kept grounds. Many guests appreciated the clean and cozy accommodations and the terrace of the restaurant was specifically mentioned as beautiful.
The common areas and outdoor spaces were generally noted for their impeccable cleanliness and well-groomed appearance. The hotel's staff received commendations for their friendliness and daily cleaning efforts. However, there were a few areas where cleanliness fell short, such as dirty shower trays, unclean floor areas and occasional oversight in dusting and thorough cleaning, particularly under the beds and carpets. A few guests noted issues with room cleanliness not being up to expectations, particularly in cases where rooms were not cleaned properly during extended stays or where specific areas like balconies and wardrobes were neglected.
Despite these occasional lapses, the regular daily cleaning and the hotel's commitment to maintaining a pleasant and tidy environment were frequently highlighted, contributing to the overall positive impressions of cleanliness at 'Garden Suites Umag Plava Laguna.'
The staff at Garden Suites Umag Plava Laguna largely leave a positive impression on guests. Many reviews highlight the team's attentiveness and friendliness with mentions of specific staff members like Irina, who greeted guests with a huge smile and Sara and Mario from the kids club, who were especially praised. Overall, the staff are described as super nice, kind, helpful and accommodating. The reception staff, in particular, were noted for being very kind and professional. The dining room staff also received compliments for being friendly and efficient, ensuring meals were satisfactory.
Guests appreciated the clean rooms and common areas, alongside top-notch room service and the overall excellent service approach. Many visitors were very satisfied with their stay and mentioned that the staff, who were always smiling, played a significant role in their positive experience. The team's ability to communicate in German was appreciated, though there were some concerns about language barriers with other languages.
Despite the many positive comments, there were a few less favorable remarks, including mentions of emotionless, slow or inattentive staff. Instances of unfriendly or rude interactions were noted, particularly in the breakfast service and evening shifts. The hotel's management received some criticism, suggesting a need for better teamwork and focus on customer service.
In summary, guests generally found the staff at Garden Suites Umag Plava Laguna to be friendly, attentive and helpful with a few areas identified for improvement to ensure a consistently pleasant experience for all visitors.
Garden Suites Umag Plava Laguna offers complimentary Wi-Fi throughout the property, ensuring guests stay connected during their visit. Many found the internet reliable and suitable for remote work with good speed and connectivity in various areas, including proper reception signal. However, the Wi-Fi experience can vary, as some reported poor connections and signal strength depending on the room location. Overall, the hotel provides decent coverage, although improvements in certain areas could enhance the guest experience.
Garden Suites Umag Plava Laguna offers a spa experience that is consistently praised by its guests. The spa area is described as nice, clean and large, providing a fantastic and dreamlike wellness environment. Guests highlight the saunas and whirlpools, although a few mention that the saunas were not always at the ideal temperature. The wellness area is great overall with excellent reviews for the massage services, thanks in particular to Nina's skills. Visitors also appreciate the friendliness and pleasant demeanor of the staff in the spa area. The facility offers a complimentary two-hour session that enhances the overall experience, meeting and often exceeding guest expectations. The spa amenities and facilities contribute significantly to the positive reviews, ensuring a memorable and enjoyable stay for those seeking relaxation and rejuvenation.
Garden Suites Umag Plava Laguna boasts an impressive range of pool facilities catering to various preferences and needs. Guests highlight the abundance of pool options, including an indoor pool, outdoor pools, a children's pool and a separate baby pool. The waterpark, complete with slides and numerous play areas, is particularly popular among families, adding an extra layer of fun and excitement for kids.
The cleanliness of both the indoor and outdoor pools receives frequent commendation, contributing to an enjoyable swimming experience. The new pool areas and the Punta Pool have been praised for their child-friendly design and entertainment value. The availability of free sunbeds around the pool areas is appreciated, though some reviews mention the occasional unclean sunbed and issues with the availability of pool umbrellas.
However, some reviews note drawbacks such as the cold temperatures of the water in various pools, including the children's and indoor pools. The pool area can become crowded, leading to long waiting times for sunbeds. Despite these issues, the overall sentiment is that the pool complex offers a great variety of enjoyable and well-maintained swimming options for guests of all ages with the added bonus of a fun aqua park that operates until mid-September.
Garden Suites Umag Plava Laguna boasts an enviable beachfront location, providing guests with immediate access to various beach sections right by the sea. The beach area features a mix of sandy and concrete sections, appealing to different preferences. The sandy stretches, including a nearby sandy beach just around the corner, offer a lovely play area for children and an inviting spot for families. The clean water enhances the coastal experience, making it suitable for swimming and other water activities.
The proximity to the sea cannot be overstated with a beautifully maintained promenade along the shore and easy access points, including steps into the water and gradual entries along the edges. Sunbeds and umbrellas are readily available and, in many cases, are offered free of charge. This generous provision ensures that guests can comfortably enjoy the sunny beachfront.
The hotel's strategic location also provides a seamless connection to the city, making it ideal for those who wish to explore more urban attractions without straying far from the relaxing beach atmosphere. For families, the beach's safe, fenced-off areas, along with a kids' club and playgrounds, contribute to a pleasant and secure environment for children to play.
While there is a good variety of beach sections including rocky, concrete, pebble and sandy parts, some guests noted that the concrete areas might not be as appealing but still appreciated the ample sunbed availability and direct sea access. Despite the minor inconvenience of sometimes needing more sunbed variety, the overall beach experience is fantastic. The presence of a beach bar and the sheer beauty of the location further enhance the stay, making it a perfect seaside getaway.
Located conveniently close to Garden Suites Umag Plava Laguna, the tennis courts are a notable feature for guests. There are often tennis tournaments held nearby, which can be a source of excitement. However, it should be noted that these events can sometimes contribute to noise pollution. Despite being a frequent venue for tennis activities, the courts do not appear to be regularly crowded, offering quieter times for personal training and casual play.
Garden Suites Umag Plava Laguna offers a range of parking options that guests have mixed feelings about. Many guests appreciated that parking is close to the suites, monitored and there are affordable options available, some just as low as 1 euro per night. Ample covered parking received positive mentions and some found it cheap and convenient. Additionally, there is reserved parking and several public parking lots nearby to accommodate guests’ needs.
However, parking can be a bit of a challenge. There were mentions of limited availability, particularly as dedicated parking spaces tend to fill up quickly, creating problems with the organization. Some guests found the main parking lot to be a few minutes away from the accommodation, which for some was too far. Extra costs for parking were noted with some guests paying up to 14 euros a day. The parking lots could be small and sometimes overcrowded, which made it difficult for those arriving later.
Overall, while the facility provides good and convenient parking options with fair pricing, the limited space can be an issue, particularly during peak times, requiring guests to either search for alternate parking or walk a short distance.
Garden Suites Umag Plava Laguna presents as an exemplary destination for family vacations with a multitude of activities designed to engage children. The facilities include well-maintained playgrounds and a clean children's playroom, ensuring younger guests have plenty of safe and enjoyable spaces to play. The children’s pool area with slides, the new water park and numerous splash pools cater to toddlers and older kids alike, offering hours of entertainment and fun.
Families appreciate the ideal accommodations which include baby-safe rooms and separate baby beds, contributing to a stress-free stay. The resort’s location is perfect for peaceful family vacations, providing a secure environment where children can explore and parents can relax.
The on-site animations and activities, such as the Mini Club and Mini Disco, receive high praise for their organization and the quality of childcare offered. The Pepi Club, in particular, stands out as a highlight with engaging programs and attentive staff who lead activities like painting, crafting and hide-and-seek, ensuring children enjoy their stay to the fullest.
In addition to the exciting water parks and play areas, the resort offers an extensive range of entertainment activities suitable for all ages, making it a perfect destination for family holidays. Families consistently recommend Garden Suites Umag Plava Laguna for its excellent facilities, great location and the variety of child-friendly activities that contribute to memorable vacations for all.
The Garden Suites Umag Plava Laguna offers a mixed experience when considering its four-star rating. The layout of the hotel is of a high standard and the quality of the facilities and services typically aligns well with what one might expect from a four-star establishment. Guests particularly appreciate the excellent breakfast, which is fitting of the hotel's intended four-star status. Additionally, the dining options available are reflective of a four-star level with a good variety that meets guest expectations. The cleanliness and service throughout the facilities also maintain a high standard.
However, some areas fall short of the anticipated four-star experience. While the hotel's qualities are commendable in some aspects, several guests found it not entirely up to the four-star standard, expressing that certain elements did not meet their expectations. Issues highlighted include the ordinary food which did not match the anticipated quality for a hotel of this rating and overall, the experience left some guests feeling that it was a bit below what is typically expected from a four-star hotel.
Garden Suites Umag Plava Laguna offers a range of impressive facilities and services tailored for business travelers. The property features a well-equipped business center and a modern business lounge, making it an excellent choice for those traveling for corporate purposes. The meeting venues are both convenient and conducive to effective corporate rendezvous events. Overall, the business travel amenities ensure that stays are both comfortable and hassle-free, establishing the hotel as a prime option for business trips.
The outdoor amenities at Garden Suites Umag Plava Laguna have received considerable attention from guests, particularly the pool facilities. Visitors appreciate the several pool options available, including a freshwater pool, a splash pool for small children and an inviting aqua park complete with slides. Families find the children's pool area and the new Punta Pool especially appealing, noting that the pools are great for kids.
Reviewers consistently mention the nice outdoor pool area, though some point out that the pool can often feel crowded and may be small for the number of guests. While the pools are not heated and can be shallow, guests enjoy the convenience of having pool facilities right outside their door. The presence of an outdoor swimming pool and a dedicated children's pool enhances the overall experience, particularly for families looking for activities to keep their young ones entertained. The added feature of a water park, available until mid-September, contributes positively to the stay, offering varied and enjoyable water activities for all ages.
Guests of Garden Suites Umag Plava Laguna had mixed feelings about the indoor pool. Many appreciated the well-managed facility without limitations, often describing it as fantastic and pleasantly cool. However, the pool's small size was a common point of critique with several noting that it felt too small for the size of the hotel. Temperature issues were also mentioned with complaints about the pool being too cold for the first few days or becoming colder after initially being warm. Additionally, some guests felt that the indoor pool was very chlorinated. Despite these concerns, the presence of the indoor pool and its integration into the spa was generally seen as a positive aspect of the hotel amenities.
Garden Suites Umag Plava Laguna has garnered attention for its luxurious ambiance and top-tier location, ensuring a memorable stay for travelers. Nestled right by the sea, this hotel blends modern luxury with natural beauty, offering a perfect retreat for those seeking both comfort and style. Guests have noted the luxurious accommodations, highlighting the spacious and contemporary apartments equipped with modern bathrooms and large balconies. The hotel’s well-designed interiors and lush exteriors complement its exclusive suite options, some featuring private pools that add an extra touch of luxury.
Despite the overall high praise, a few guests felt that the luxury level did not always align with the four-star pricing, suggesting some expectations were unmet. Nonetheless, the grand lobby and iconic architecture are frequently mentioned, exuding a sense of prestige that adds to the hotel’s appeal. The clean and well-maintained rooms further enhance the guest experience, ensuring a comfortable and enjoyable stay. Overall, the combination of its prime location, modern amenities and luxurious touches makes Garden Suites Umag Plava Laguna a notable choice for a seaside escape.
A stay at Garden Suites Umag Plava Laguna promises a truly romantic experience, making it an ideal choice for couples seeking a serene and intimate getaway. The location itself exudes romance, especially with its setting by the sea. Guests frequently highlight the great views, particularly from the terraces and balconies, which offer picturesque sea vistas.
The ambiance is widely noted to enhance the romantic feel of the place with options for candles and wine setting the perfect mood for a cozy evening. The suites, described as cozy units with a terrace, are secluded and provide a peaceful, private environment that ensures a tranquil retreat for couples.
Beautiful terraces surrounded by lush greenery add to the charm, allowing guests to relax and enjoy the peace and quiet. Every aspect seemed thoughtfully arranged to ensure everything was perfect, contributing to an idyllic, romantic escapade.
Garden Suites Umag Plava Laguna offers a welcoming environment for guests traveling with their furry companions. The hotel is celebrated for its dog-friendly facilities, providing conveniences such as dog pillows, dedicated bedding and bowls set up for pets. Particularly ideal for dog owners, the premium suite with a garden apartment allows easy access to the garden for dogs to enjoy. Although there is a daily fee of €16.00 for dogs, which some find overpriced, the overall experience is enhanced by amenities that cater specifically to pet needs. Additionally, dogs are permitted to briefly enter the water, adding an extra layer of enjoyment for both pets and their owners.
Location Show Map
Location
The proximity to both the beach and Umag’s center, reachable either by a leisurely walk or a convenient tourist train, ensures that all amenities are within easy reach. Guests appreciate the well-kept facilities, including an indoor pool and spa, numerous walking and biking paths, as well as a promenade perfect for scenic strolls. The peaceful location, alongside the beautiful setting adorned with pine trees, provides a tranquil atmosphere for relaxation.
Furthermore, the great location extends to being close to various entertainment options, such as a nearby amusement park and various shopping opportunities. The hotel's strategic placement between the tennis center and the city center ensures a variety of activities for all ages. Whether it’s the availability of beach towels, children’s play areas or easy access to restaurants and bars, Garden Suites Umag Plava Laguna stands out for its excellent location and beautiful, relaxing environment.
Breakfast
However, several guests mention the inconsistency in the quality of breakfast products with some describing it as mass-produced and akin to a canteen. The coffee has been particularly criticized with terms like undrinkable and terrible commonly used. Additionally, the buffet can get quite crowded, leading to long queues and a sometimes chaotic atmosphere.
Despite these drawbacks, the breakfast is generally considered satisfactory by many with ample food options and frequent replenishment of items. The breakfast buffet, although sometimes noted for limited fruit options and subpar coffee choices, has been described as generous and matching the overall category of the hotel. Some guests also appreciate the convenience of freshly prepared dishes and the variety of juices available.
Overall, the breakfast at Garden Suites Umag Plava Laguna offers a fairly diverse and plentiful selection, but experiences may vary with occasional lapses in quality and service.
Dinner
However, some guests noted areas for improvement. The quality of the food was sometimes seen as lacking with mentions of lukewarm dishes and a need for more variety. The dining room environment was occasionally criticized for being excessively loud, resembling a cafeteria and creating long lines for hot dishes. Despite this, the overall sentiment leans towards a generally positive dinner experience, especially for those who enjoy buffet-style dining with a multitude of options.
Rooms
The suites are described as spacious and functional with separate bedrooms and convenient amenities such as large closets, safes, minibars and high-quality furniture. The villas and bungalows are particularly noted for their modern design and quiet, scenic locations close to the beach, providing a peaceful environment for relaxation.
Newly renovated and modernly equipped, the rooms have consistently met guest expectations, receiving accolades for their cozy yet stylish atmosphere. Families find the large suites especially accommodating. From the lush garden area to the direct beach access, the grounds are frequently commended for their beauty and upkeep.
However, a few sporadic mentions note less satisfying experiences, such as minor issues with room cleanliness or air conditioning function. Despite this, the overall sentiment remains overwhelmingly positive with guests appreciating the high standards and comfort provided by Garden Suites Umag Plava Laguna.
Beds
However, opinions diverge when it comes to supplementary and sofa beds, particularly those intended for children. Several reviews indicate that the sofa beds are less comfortable, unsuitable for two people and often required additional bedding requests from reception. The supplementary beds for children also occasionally fell short of expectations, leading to children sleeping on couches instead.
On the positive side, the hotel provides ample sun loungers and umbrellas at both the beach and pool, adding to guests' comfort during their stay. In summary, while the primary beds at Garden Suites Umag Plava Laguna are highly regarded for their comfort, the experience with supplementary beds can be inconsistent.
Cleanliness
The common areas and outdoor spaces were generally noted for their impeccable cleanliness and well-groomed appearance. The hotel's staff received commendations for their friendliness and daily cleaning efforts. However, there were a few areas where cleanliness fell short, such as dirty shower trays, unclean floor areas and occasional oversight in dusting and thorough cleaning, particularly under the beds and carpets. A few guests noted issues with room cleanliness not being up to expectations, particularly in cases where rooms were not cleaned properly during extended stays or where specific areas like balconies and wardrobes were neglected.
Despite these occasional lapses, the regular daily cleaning and the hotel's commitment to maintaining a pleasant and tidy environment were frequently highlighted, contributing to the overall positive impressions of cleanliness at 'Garden Suites Umag Plava Laguna.'
Staff
Guests appreciated the clean rooms and common areas, alongside top-notch room service and the overall excellent service approach. Many visitors were very satisfied with their stay and mentioned that the staff, who were always smiling, played a significant role in their positive experience. The team's ability to communicate in German was appreciated, though there were some concerns about language barriers with other languages.
Despite the many positive comments, there were a few less favorable remarks, including mentions of emotionless, slow or inattentive staff. Instances of unfriendly or rude interactions were noted, particularly in the breakfast service and evening shifts. The hotel's management received some criticism, suggesting a need for better teamwork and focus on customer service.
In summary, guests generally found the staff at Garden Suites Umag Plava Laguna to be friendly, attentive and helpful with a few areas identified for improvement to ensure a consistently pleasant experience for all visitors.
Wi-Fi
Spa
Pool
The cleanliness of both the indoor and outdoor pools receives frequent commendation, contributing to an enjoyable swimming experience. The new pool areas and the Punta Pool have been praised for their child-friendly design and entertainment value. The availability of free sunbeds around the pool areas is appreciated, though some reviews mention the occasional unclean sunbed and issues with the availability of pool umbrellas.
However, some reviews note drawbacks such as the cold temperatures of the water in various pools, including the children's and indoor pools. The pool area can become crowded, leading to long waiting times for sunbeds. Despite these issues, the overall sentiment is that the pool complex offers a great variety of enjoyable and well-maintained swimming options for guests of all ages with the added bonus of a fun aqua park that operates until mid-September.
Beach
The proximity to the sea cannot be overstated with a beautifully maintained promenade along the shore and easy access points, including steps into the water and gradual entries along the edges. Sunbeds and umbrellas are readily available and, in many cases, are offered free of charge. This generous provision ensures that guests can comfortably enjoy the sunny beachfront.
The hotel's strategic location also provides a seamless connection to the city, making it ideal for those who wish to explore more urban attractions without straying far from the relaxing beach atmosphere. For families, the beach's safe, fenced-off areas, along with a kids' club and playgrounds, contribute to a pleasant and secure environment for children to play.
While there is a good variety of beach sections including rocky, concrete, pebble and sandy parts, some guests noted that the concrete areas might not be as appealing but still appreciated the ample sunbed availability and direct sea access. Despite the minor inconvenience of sometimes needing more sunbed variety, the overall beach experience is fantastic. The presence of a beach bar and the sheer beauty of the location further enhance the stay, making it a perfect seaside getaway.
Tennis
Parking
However, parking can be a bit of a challenge. There were mentions of limited availability, particularly as dedicated parking spaces tend to fill up quickly, creating problems with the organization. Some guests found the main parking lot to be a few minutes away from the accommodation, which for some was too far. Extra costs for parking were noted with some guests paying up to 14 euros a day. The parking lots could be small and sometimes overcrowded, which made it difficult for those arriving later.
Overall, while the facility provides good and convenient parking options with fair pricing, the limited space can be an issue, particularly during peak times, requiring guests to either search for alternate parking or walk a short distance.
Family
Families appreciate the ideal accommodations which include baby-safe rooms and separate baby beds, contributing to a stress-free stay. The resort’s location is perfect for peaceful family vacations, providing a secure environment where children can explore and parents can relax.
The on-site animations and activities, such as the Mini Club and Mini Disco, receive high praise for their organization and the quality of childcare offered. The Pepi Club, in particular, stands out as a highlight with engaging programs and attentive staff who lead activities like painting, crafting and hide-and-seek, ensuring children enjoy their stay to the fullest.
In addition to the exciting water parks and play areas, the resort offers an extensive range of entertainment activities suitable for all ages, making it a perfect destination for family holidays. Families consistently recommend Garden Suites Umag Plava Laguna for its excellent facilities, great location and the variety of child-friendly activities that contribute to memorable vacations for all.
4 Star
However, some areas fall short of the anticipated four-star experience. While the hotel's qualities are commendable in some aspects, several guests found it not entirely up to the four-star standard, expressing that certain elements did not meet their expectations. Issues highlighted include the ordinary food which did not match the anticipated quality for a hotel of this rating and overall, the experience left some guests feeling that it was a bit below what is typically expected from a four-star hotel.
Business
Outdoor Pool
Reviewers consistently mention the nice outdoor pool area, though some point out that the pool can often feel crowded and may be small for the number of guests. While the pools are not heated and can be shallow, guests enjoy the convenience of having pool facilities right outside their door. The presence of an outdoor swimming pool and a dedicated children's pool enhances the overall experience, particularly for families looking for activities to keep their young ones entertained. The added feature of a water park, available until mid-September, contributes positively to the stay, offering varied and enjoyable water activities for all ages.
Indoor Pool
Luxury
Despite the overall high praise, a few guests felt that the luxury level did not always align with the four-star pricing, suggesting some expectations were unmet. Nonetheless, the grand lobby and iconic architecture are frequently mentioned, exuding a sense of prestige that adds to the hotel’s appeal. The clean and well-maintained rooms further enhance the guest experience, ensuring a comfortable and enjoyable stay. Overall, the combination of its prime location, modern amenities and luxurious touches makes Garden Suites Umag Plava Laguna a notable choice for a seaside escape.
Romantic
The ambiance is widely noted to enhance the romantic feel of the place with options for candles and wine setting the perfect mood for a cozy evening. The suites, described as cozy units with a terrace, are secluded and provide a peaceful, private environment that ensures a tranquil retreat for couples.
Beautiful terraces surrounded by lush greenery add to the charm, allowing guests to relax and enjoy the peace and quiet. Every aspect seemed thoughtfully arranged to ensure everything was perfect, contributing to an idyllic, romantic escapade.
Dog Friendly
Yes, Garden Suites Umag Plava Laguna has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
Yes, a spa is available at Garden Suites Umag Plava Laguna.
Yes, Garden Suites Umag Plava Laguna welcomes dogs.
Yes, parking facilities are available at Garden Suites Umag Plava Laguna.
Yes, Garden Suites Umag Plava Laguna has a gym.
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