SANA Reno Hotel in Lisbon excels in many aspects, making it a popular choice for both leisure and business travelers. Its outstanding location directly opposite the São Sebastião metro station offers seamless access to the airport and city center with excellent connectivity to main attractions via metro and bus. The hotel's proximity to El Corte Inglés, various restaurants, cafes and parks further enhances its appeal. Despite its central setting, the neighborhood remains quiet and peaceful, providing a perfect balance between exploration and relaxation.
The rooms at the hotel are often praised for their spaciousness, cleanliness and comfort. Guests appreciate the daily cleaning services, comfortable beds, well-maintained bathrooms and practical amenities. The addition of balconies in some rooms is particularly appealing. However, opinions on room sizes vary with some guests finding certain rooms small or dark. Noise levels fluctuate depending on the room's location.
Cleanliness is a highlight at SANA Reno Hotel with both rooms and public areas consistently maintained to high standards. The courteous and professional housekeeping staff contribute significantly to the positive guest experience. The hotel's commitment to cleanliness is evident, despite occasional remarks on dated facilities or minor lapses in daily cleaning.
The staff at SANA Reno Hotel are frequently lauded for their warm and helpful demeanor. Receptionists, bartenders and breakfast servers receive particular praise for their exceptional service with many guests noting the team's efficiency, professionalism and courteousness. The friendliness of the staff adds a welcoming charm, enhancing overall guest satisfaction.
The breakfast experience garners mixed reviews but is generally appreciated for the generous and varied spread, featuring items like muesli, fresh bread, cereals, pastries, eggs and fresh orange juice. While some guests find the breakfast monotonous or of subpar quality, the extended serving hours and helpful staff contribute to a pleasant dining experience. The absence of an in-house restaurant for dinner and limited menu choices is a downside. However, guests find excellent dining options within walking distance.
WiFi at the hotel receives mixed feedback. While some guests praise the strong and stable internet connection, others experience inconsistent connectivity and signal drops. The free WiFi is a welcome amenity, though there is room for improving its reliability.
The rooftop pool is a standout feature, often described as clean, warm and inviting. Despite its smaller size and occasional crowding, the pool area is well-maintained and offers a relaxing ambiance with great views. Guests appreciate the pool's accessibility and the provision of towels, enhancing convenience and comfort.
Parking at the hotel presents challenges with the underground garage being tight and narrow, suitable primarily for smaller vehicles. Despite the higher cost and accessibility issues, the secure and well-lit parking area is valued by those who manage to find a spot. The hotel also supports electric vehicle users with charging stations, although signage for these could be improved.
Overall, the SANA Reno Hotel is highly recommended for family stays with spacious and well-equipped family rooms, child-friendly amenities and a central location. The combination of comfort, convenience and an attentive staff makes it a reliable option for travelers seeking a pleasant stay in Lisbon.
Categories
Heated Pool
3 Star
Pool
Heated Pool
Outdoor Pool
*Additional taxes or fees may apply. Please check the final price before completing your booking.1 hotel in and around Valejas