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Summary of reviewsCatalonia Excelsior is a highly praised hotel nestled in the heart of Valencia's old town, making it perfect for exploring the city's historical and cultural landmarks. This prime location allows guests easy access to major attractions, public transportation, restaurants and shops, all while maintaining a quiet and peaceful ambiance.
The breakfast at Catalonia Excelsior is frequently commended for its variety, quality and the inclusion of multinational dishes, fresh fruit juices and pastries. Although some guests noted occasional overcrowding and found it a bit pricey, the overall experience remains positive.
The hotel's dining options are also well-received, particularly the delicious paella and other main dishes served at the in-house restaurant. Reservations are recommended due to the restaurant's popularity, but guests generally enjoy the dining experience, despite the somewhat expensive room bar.
Rooms at Catalonia Excelsior are celebrated for their cleanliness, comfort and modern amenities. Many guests appreciate the spacious and elegant recently renovated rooms, large balconies and comfortable bedding. Although a few found some rooms smaller than expected with limited natural light, the overall feedback is favorable, especially with the hotel's cleanliness and welcoming atmosphere enhanced by courteous staff.
The hotel's impeccable cleanliness extends beyond the rooms to the common areas, receiving high praise from guests. This attention to detail contributes significantly to a comfortable stay.
Staff at Catalonia Excelsior are often highlighted for their exceptional friendliness, professionalism and helpfulness, from the reception to housekeeping. Their dedication to excellent customer service ensures a positive experience for guests.
Free WiFi at the hotel is generally reliable for basic online activities, although there are occasional reports of inconsistent speeds. The gym, while small, provides sufficient equipment for a basic workout, enhancing the overall guest experience.
Beds at Catalonia Excelsior are widely praised for comfort and quality, significantly enhancing the sleep experience for many guests. While there are isolated reports of less comfortable bedding, the sentiment remains largely positive.
Despite mixed reviews regarding its four-star rating with some guests expecting more from the amenities, the hotel offers very good value for money and maintains a high level of cleanliness and service.
Catalonia Excelsior is also noted for its accessibility features, making it a convenient choice for travelers with disabilities and its inclusive pet-friendly policies are highly appreciated by guests traveling with pets. The hotel provides thoughtful pet amenities and ensures a comfortable stay for both pets and their owners.
Overall, Catalonia Excelsior stands out for its superb location, excellent service, comfort and cleanliness, making it an ideal choice for travelers looking to explore Valencia.
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