World > Europe > Spain > Valencian Community > Valencia > Valencia > Hotels in Valencia > Pensión Alicante by Moontels

Pensión Alicante by Moontels

Valencia , Ribera, 8 (Show on Map)

7.9

Good

➔

Please select your travel dates to see rates and availability

Check In

Check Out

1 room2 guests 1 room, 2 guests

Info

Summary of reviewsPensión Alicante by Moontels in Valencia is highly recommended for its superb location, cleanliness and friendly staff, making it a popular choice for travelers. Ideally situated in the heart of the city, close to main squares, transit hubs, restaurants, bars and shops, it offers unparalleled convenience for exploring Valencia's vibrant cityscape on foot. Guests highlight the ease of access to tourist sites and public transportation, ensuring a seamless travel experience.

The establishment receives consistent praise for its immaculate cleanliness. Both rooms and shared bathrooms are diligently maintained daily, contributing to a comfortable and hygienic environment. Communal areas are also well-kept, adding to the overall positive impression of the facility.

The staff at Pensión Alicante by Moontels stands out for their exceptional friendliness and helpfulness. Frequently commended for their attentiveness, courteousness and problem-solving abilities, the staff members, including individuals such as Elena and Francisca, go above and beyond to ensure guests feel welcome and cared for, effectively enhancing the guest experience.

Despite the generally small size of rooms, guests find them comfortable and functional with essential amenities provided. Some rooms come with a private bathroom, offering added convenience. Nevertheless, there are minor drawbacks such as dated rooms, occasional dampness and poor lighting, particularly in winter. However, the cleanliness, cozy atmosphere and accommodating staff often compensate for these issues.

The Wi-Fi service is noted as fast and reliable with most guests experiencing good connectivity throughout the building. A few, however, encountered sporadic connectivity issues and found the necessity of an app for entry less than ideal. Nightlife enthusiasts will appreciate the hotel's lively surroundings filled with restaurants, bars and cafes. However, the bustling neighborhood does result in significant noise levels, which can be challenging for light sleepers or those seeking a quieter stay.

Regarding the beds, feedback is mixed. While many guests praised the beds for their comfort, others faced issues with noisy or unstable beds and poor-quality mattresses, impacting their sleep quality. In summary, Pensión Alicante by Moontels excels in location, cleanliness and staff service, making it an excellent value-for-money choice for a short stay, despite some areas needing improvement.
Show more

Categories

Cheap Guest House

As a guesthouse, it typically offers more affordable rates. It is located centrally.

Guest House near Nightlife Spots

Small Guest House

Room Types

Double Room with Private Bathroom This room has 2 single beds and comes with a TV and private bathroom.

Interior Single Room with private Bathroom This single room has air conditioning.

interior Single Room with Shared Toilet This room has a TV, private shower and a shared toilet.

Interior Double Room with Shared Bathroom This room comes with a TV, a private shower and has access to shared bathroom facilities.

Standard Twin Room This double room has a balcony and air conditioning.

Double Room with Shared Bathroom The double room provides air conditioning and a wardrobe, as well as a shared bathroom featuring a shower. The unit offers 1 bed.

Double Room The double room offers air conditioning and a wardrobe, as well as a private bathroom featuring a shower. The unit offers 1 bed.

Double Room The double room offers air conditioning and a wardrobe, as well as a private bathroom boasting a shower. The unit has 1 bed.

Standard Twin Room with Shared Bathroom The twin room offers air conditioning and heating, as well as a shared bathroom featuring a shower. The unit offers 2 beds.

Triple Room with City View The triple room offers air conditioning and a wardrobe, as well as a private bathroom boasting a shower. This triple room provides heating, a flat-screen TV and city views. The unit has 3 beds.

Twin Room with Private Bathroom The twin room provides air conditioning and heating, as well as a private bathroom featuring a shower. This twin room features a flat-screen TV. The unit offers 2 beds.

About Pensión Alicante by Moontels

License: HV-0192

Guest Reviews

7.9

Good

Location

Pensión Alicante by Moontels in Valencia is praised across guest reviews for its superb location, right in the heart of the city. Situated just steps away from the main squares, train station and public transportation like the metro, it offers unparalleled convenience. Many reviewers highlight that the pension's proximity to tourist sites, restaurants, bars and shops makes it an ideal base for exploring Valencia on foot. The central location, nestled within a buzzing pedestrian street, allows guests to immerse themselves in the vibrant city atmosphere effortlessly. Moreover, the guesthouse itself is described as clean and cozy, enhancing the overall experience. With the added bonus of friendly staff, Pensión Alicante by Moontels stands out as a top choice for travelers looking to stay in the midst of Valencia’s bustling city center.

Rooms

Pensión Alicante by Moontels, located conveniently near the train station and Xativa metro stop, offers a central yet quiet retreat in the heart of the city. Guests consistently praise the cleanliness and daily maintenance of the rooms, noting that despite their often small size, they manage to be comfortable and functional. The air conditioning works well and the essential amenities are included, such as a sink and shower inside the rooms with shared bathrooms available in the hallways.

The guesthouse's rooms are typically modest, providing a simple but cozy atmosphere. Many mention that the beds are comfy and the rooms, although minimalistic, are well-organized. Some of the superior rooms also come with a private bathroom, which guests find adequate for short stays despite their petite size. The communal areas add a touch of convenience with amenities like a coffee machine, water dispenser, microwave and kettle.

However, it is important to note that some rooms are dated and could benefit from a renovation. A few guests mentioned issues such as dampness, poor lighting and inadequate heating, particularly in the winter months. Nevertheless, the location, cleanliness and friendly staff often compensate for these minor drawbacks, making it a good value for a short-term stay in the city.

Beds

Pensión Alicante by Moontels has garnered mixed feedback regarding the comfort of their beds. The majority of guests found the beds to be very comfortable, often describing them as comfy, soft yet supportive and good for a restful night’s sleep. Many reviews highlighted the overall comfort and cleanliness of the bedding with guests noting that the beds were freshly made daily which added to their satisfaction.

However, there were also less favorable opinions. A number of guests encountered issues with noisy, squeaky beds and some even pointed out structural problems, such as broken bed slats or unstable frames. While some mattresses were praised for their quality, others were criticized for being worn out, unsteady or uncomfortable with a few guests describing them as the most uncomfortable they'd experienced. Thin and uncomfortable pillows were another common point of complaint with some guests needing more than one pillow to sleep comfortably.

In summary, while many guests praised the beds at Pensión Alicante for their comfort, there were notable inconsistencies with some experiencing significant discomfort due to noise or poor mattress quality.

Cleanliness

Pensión Alicante by Moontels receives widespread praise for its exceptional cleanliness. Guests consistently describe the facility as spotless and exceptionally maintained. The rooms and bathrooms, despite their modest size, are diligently cleaned and tidied daily, assuring an overall immaculate environment. The shared bathrooms are reportedly pristine, while communal areas are modern and consistently tidy. Fresh towels are provided daily with the linens also regularly changed.

Moreover, guests note the friendly and attentive cleaning staff who uphold high standards of cleanliness throughout the property. Despite some criticisms about the occasional dust and outdated facilities, the general consensus underscores the reliable and thorough cleaning service. The air-conditioned rooms and well-kept communal spaces contribute to a comfortable and clean stay, making it a dependable choice for the budget-conscious traveler.

In summary, while there are minor areas for improvement, the meticulous cleaning practices at Pensión Alicante are a standout feature, ensuring a clean, comfortable and hygienic stay in the heart of the city.

Staff

At Pensión Alicante by Moontels, the staff consistently receives high praise for their service and hospitality. Guests frequently highlight the exceptional friendliness and helpfulness of the team, describing them as extremely attentive, courteous and always available. The staff's prompt responsiveness, particularly through WhatsApp, ensures that guests' needs are quickly addressed, even in the absence of a physical reception desk.

Visitors appreciate the accommodating nature of the employees, noting their willingness to go above and beyond to assist with various requests, including early check-ins and late check-outs. The reception staff, including individuals like Elena and Francisca, are specifically mentioned for their kindness and efficiency in solving problems and providing a warm welcome.

Overall, guests feel genuinely cared for by a professional and personable staff, making their stay at Pensión Alicante by Moontels both comfortable and pleasant. The combination of friendly service, a great location and good value for money contributes to a highly recommended guest experience.

Wi-Fi

Pensión Alicante by Moontels provides Wi-Fi throughout the building with several guests noting it as fast, stable and generally reliable. The connectivity in most common areas and rooms is praised, allowing for sufficient internet access during the stay. However, some reviews highlight occasional issues, such as Wi-Fi being somewhat slow or not reaching certain rooms effectively and sporadic disconnects. Additionally, the requirement to use an app on a mobile device for entry into the building and rooms has mixed reviews—some find it practical, while others note it as less-than-ideal. Overall, while the Wi-Fi service is highly functional and satisfactory for the majority of guests, improvements in range and consistency would enhance the experience further.

Nightlife

Located in a vibrant area bustling with activity, Pensión Alicante by Moontels is a prime spot for those who enjoy an active nightlife. The streets surrounding the hotel are brimming with an array of restaurants, bars and cafes, offering a lively ambiance well into the night. This makes it an excellent choice for visitors looking to immerse themselves in the local dining and entertainment scene.

However, the energetic atmosphere comes with its downside— significant noise levels. Guests frequently mention the loud music, commotion from the street and even noise from other guests as ongoing issues well into the early hours. For those who are light sleepers or value a quieter environment for rest, the location might not be suitable. Street cleaning and early morning construction also contribute to the noise.

In summary, while Pensión Alicante by Moontels offers an excellent location for enjoying Valencia's vibrant nightlife and culinary delights, the noise levels are something to be mindful of if a restful night's sleep is a priority.

No, Pensión Alicante by Moontels doesn't have any pool.

No, a spa isn't available at Pensión Alicante by Moontels.

No, Pensión Alicante by Moontels doesn't allow dogs.

No, parking facilities aren't available at Pensión Alicante by Moontels.

No, Pensión Alicante by Moontels doesn't have a gym.

Location Show Map

More Options