Hotel with SpaThe hotel features a spa with a hot tub, sauna, and swimming pool (available for a fee from Wednesday to Sunday). There is also a fitness center and a large swimming pool in the extensive gardens.
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Summary of reviews related to the 'Spa' categoryHotel Cándido's spa facilities generate a mix of impressions from its guests. On the positive side, several guests praised the "fantastic" spa services and treatments, describing the spa as "great," "pleasant" with "top notch" services and "very complete." Families appreciated that the spa is a good place for kids and some found the spa area to be nicely decorated and tranquil.
However, numerous guests expressed disappointment and frustration regarding the spa's operational aspects. A common issue is that the spa is frequently closed, particularly during the weekdays and peak summer months, which isn't clearly communicated at booking. This inconsistency led to dissatisfaction for those who chose the hotel specifically for its spa amenities. Extra charges for using the spa also left some guests feeling misled.
Reviews highlighted organizational drawbacks, such as insufficient information at the entrance, poor scheduling and difficulty in booking appointments. The facilities themselves received mixed reviews; while some found them to be well-maintained and enjoyable, others described them as limited, basic and in need of improvement. Specific complaints mentioned cold water temperatures, non-functional Turkish baths and the sauna and steam room being located outside the premises.
In summary, while Hotel Cándido offers some valuable spa services that have been appreciated by many guests, there are significant areas for improvement in terms of operational consistency, communication and facility quality to meet guests' expectations better.
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