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Summary of reviewsThe Ottawa Airport Guesthouse is a favored choice for travelers seeking a convenient and serene retreat near the airport. Nestled in a tranquil neighborhood, it offers easy access to the Ottawa airport and nearby markets, with the city center just a short drive away. Guests appreciate the value for money, enjoying a cozy and clean environment, though they should note the absence of a television. The fully equipped shared kitchen adds to the convenience, with guests often welcomed by a warm and accommodating host.
The guesthouse rooms are frequently praised for their cleanliness and comfort. Spacious and featuring clean air circulation, they provide a relaxing atmosphere with comfortable beds, contributing to a pleasant and affordable stay. Security is also noted as a positive aspect, with room locks ensuring guest safety. Despite some mixed feedback on room cleaning, most guests express overall satisfaction.
In terms of cleanliness, the guesthouse receives mixed reviews. While many report very clean rooms, some shared facilities like bathrooms could use more frequent cleaning. The kitchen, although well-stocked, occasionally requires better maintenance, with some noting dirty dishes. Public areas, while generally quiet, show signs of wear.
The staff at the Ottawa Airport Guesthouse, particularly hosts Max and Emma, receive high praise for their exceptional service and hospitality. Known for their professionalism, responsiveness, and friendliness, they ensure a welcoming atmosphere and seamless experience for guests. Their commitment is evident in the prompt addressing of queries and assistance with basic amenities.
When it comes to bedding, guests often commend the larger, comfortable beds, though minor issues such as squeaky frames or soft mattresses are occasionally noted. Despite some reports of noise and limited closet space, the beds generally meet guest expectations of coziness and comfort.
Overall, the Ottawa Airport Guesthouse provides a comfortable and convenient stay with outstanding service, making it an excellent choice for travelers seeking accessibility and a peaceful environment near the airport. Enhancements in shared spaces and amenities could further elevate the guest experience.
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