Blumen Hotel Boutique, located in the heart of Canela, is renowned for its ideal location near major attractions, allowing guests to conveniently explore the city's rich cultural sites and enjoy a range of nearby restaurants and shops. The hotel's central yet peaceful setting, combined with attentive service and cozy accommodations, offers a perfect retreat amidst bustling activities.
The breakfast at Blumen Hotel Boutique is a standout feature, often described as sensational and a key reason guests choose to stay there. Offering a diverse selection of high-quality items, including sophisticated à la carte dishes, it provides a personalized and delightful start to the day. The impeccable service during breakfast enhances the experience, making it a memorable aspect of the stay.
Guests repeatedly commend the immaculate cleanliness of the hotel, from the fragrant and well-maintained rooms to the overall organization of the environment. The staff contributes significantly to this welcoming atmosphere with their warm and friendly demeanor, going above and beyond to ensure guest satisfaction and making everyone feel like VIPs.
The rooms at the hotel are noted for their cozy and homely atmosphere, with clean and beautiful decor, though some guests mention that certain rooms can feel a bit small. Nonetheless, the comfortable beds and well-equipped amenities ensure a restful and pleasant stay.
Despite the parking spaces being slightly tight and incurring an additional charge, having an on-site parking option remains a practical benefit for guests. While the hotel lacks certain family amenities, its exceptional service and comfortable environment make it a preferred choice for couples and smaller families prioritizing service and comfort.
Overall, Blumen Hotel Boutique excels in providing a welcoming and impressive experience, highlighted by its exceptional staff, outstanding breakfast, and impeccable cleanliness.
Grande Hotel Canela stands out for its remarkable blend of natural beauty and central accessibility, providing guests with a serene retreat amidst lush greenery and a picturesque lake. Its prime location at the entrance of Canela, just a short walk from downtown and close to attractions like the Stone Cathedral, makes it a perfect base for exploring both Canela and nearby Gramado. Visitors appreciate the tranquil, nature-immersed atmosphere that combines historic charm with modern amenities.
The hotel’s breakfast earns high praise for variety and quality, featuring a comprehensive selection of fruits, breads, cakes and drinks, often enjoyed with lovely views of the gardens or lake. Guests consistently commend the exceptional service and homely feel of the breakfast offerings. Dinner experiences also receive positive feedback for delicious dishes, excellent service and fair pricing, especially during special events. However, there are comments suggesting a need for more menu variety and concerns over occasional slow service.
Rooms at Grande Hotel Canela are generally well-received for their spaciousness, comfort and cleanliness with many offering stunning views from balconies. While modern renovations have been appreciated, some guests noted that older rooms could benefit from updates and better maintenance. Despite occasional issues with sound insulation and dated fixtures, the overall ambiance remains relaxing and cozy.
Cleanliness is a strong suit of the hotel with most areas being well-organized and tidy. The staff at Grande Hotel Canela are frequently highlighted for their exceptional service, friendliness and professional behavior, contributing significantly to a welcoming environment.
When it comes to amenities, the hotel offers mixed experiences. The Wi-Fi is reliable in some areas but inconsistent in others. The gym requires better equipment and maintenance despite some positive aspects like functional training classes. The heated indoor pool is a significant attraction, though it can be crowded at times and may need better upkeep.
The tennis court is viewed variably in terms of maintenance, while the parking facilities are generally convenient, though not without minor challenges regarding covered spots and the availability of spaces.
Grande Hotel Canela excels as a family-friendly destination, offering various activities such as hiking trails, playgrounds and a toylibrary. Families enjoy feeding ducks by the lake and using heated pools and sports courts. The hotel provides a splendid environment for family bonding and larger group activities, making it a highly recommended choice for a memorable and enjoyable stay.
Jangal das Araucárias Swan Design Hotel Canela offers a serene escape with a blend of tranquility and modern convenience. Located on a quiet street between Canela and Gramado, the hotel provides easy access to local attractions while maintaining a peaceful atmosphere. The location is a prime choice for those wishing to enjoy nature and quietude, positioning guests among beautiful araucarias and outstanding architecture.
The hotel is celebrated for its spacious and comfortable rooms adorned with modern and tasteful decor. The cleanliness and maintenance level are exceptional, contributing to a luxurious and welcoming atmosphere. Amenities such as ample bathroom spaces, large balconies, and personal touches like chocolates with notes enhance the guest experience.
The attentive and friendly staff significantly enhance the hospitality experience, known for their warm and professional service that evokes notable guest mentions. The facilities, including an inviting indoor pool and ample parking, add to the convenience and enjoyment of any stay.
While the breakfast garners mixed reviews, primarily due to limited variety, it remains praised for accommodating various dietary needs with an emphasis on taste and health. Improvements could enhance the diversity of offerings to align with the hotel’s luxury brand.
The hotel provides an intimate and inviting setting ideal for couples seeking romantic retreats, marked by cozy fireplaces and thoughtful surprises. Meanwhile, its luxurious and stylish environment appeals to travelers looking for a refined experience. With plans to revisit expressed by many, Jangal das Araucárias Swan Design Hotel Canela stands out as a remarkable sanctuary of comfort and elegance, even with minor areas poised for enhancement.
Bella Gramado Resort & Spa by Gramado Parks is celebrated for its prime location, nestled strategically between Gramado and Canela, offering convenient access to numerous tourist attractions, parks and restaurants. Despite being a distance from downtown Gramado, this is easily overcome with a short car ride or affordable Uber trip. The serene environment and complimentary hotel shuttle to Gramado's covered street enhance the convenience for guests, making it an excellent base for exploration while maintaining a relaxing atmosphere.
The breakfast at the resort is highly praised with guests particularly appreciating the extensive variety and high quality of offerings, including options for different dietary preferences. Described as impeccable and sensational, the breakfast experience significantly contributes to guest satisfaction, despite occasional mentions of overcrowding.
The dinner experience has received mixed feedback. While many guests enjoy the flavorful and reasonably priced dishes, the limited menu and high cost of basic meals are common critiques. Despite some inconsistencies, the themed dinner shows and unique options like the German dinner program add to the dining appeal.
Rooms at the resort are described as spacious, cozy and impeccably clean, featuring modern amenities and thoughtful interior design. Guests highlight the comfort of the rooms with large beds, excellent soundproofing and convenient features for families, ensuring a restful and pleasant stay.
Cleanliness is a standout attribute with both rooms and public areas consistently well-maintained and hygienic. The staff's politeness and readiness to assist further enhance the overall experience, though there were occasional minor lapses in service.
The resort's staff receive high marks for their friendliness and professionalism, contributing to a welcoming and family-friendly atmosphere. While valet services were efficient, some guests noted occasional organizational issues. Nonetheless, the staff's overall service quality ensures a comfortable and enjoyable stay.
Wi-Fi service at the resort receives mixed reviews with some guests experiencing good connectivity while others faced issues with speed and reliability, indicating room for improvement in this area.
The spa facilities are highly commended, particularly for the relaxing thermal pool, jacuzzi and sauna. Guests appreciate the well-organized scheduling system via WhatsApp and the cleanliness of the facilities, although massage services were identified as an area needing enhancement.
The gym at the resort is well-regarded, equipped with new, quality equipment and open 24 hours. Guests appreciate the comprehensive leisure infrastructure, including multiple pools, a sauna, hot tub, cinema room, game room and children's play area, ensuring varied recreational options.
The pool area stands out for its cleanliness, spaciousness and perfect temperature with multiple heated pools catering to both adults and children. Despite minor maintenance issues and the need for better towel availability, the pools significantly enhance the guest experience.
Parking arrangements receive mixed feedback, primarily due to the additional charges. While valet services are efficient and the staff polite, some guests were surprised by the separate parking fees not clearly stated during booking.
In conclusion, Bella Gramado Resort & Spa by Gramado Parks offers a well-rounded and enjoyable experience with standout features including its location, breakfast, cleanliness and diverse recreational amenities. Minor areas for improvement include Wi-Fi service, dinner menu variety and parking fee transparency.
Hotel Valle Dincanto in Gramado is frequently celebrated for its idyllic and tranquil location, providing a perfect retreat close to Gramado's main attractions yet far enough to ensure serenity and quiet—a true haven for couples seeking a romantic getaway. Despite its slightly off-center location, the hotel is easily reached by affordable transportation, making it an ideal base for exploring the areas of Gramado and Canela.
Guests are effusive in their praise of the hotel’s culinary offerings, particularly the breakfast experience. A vast array of options, catering to different dietary needs, is consistently lauded as extraordinary, featuring everything from scrambled eggs and waffles to diverse breads and pastries—all enjoyed in a pleasant setting often accompanied by live music, enhancing the ambiance. Afternoon tea is a cherished addition, and dinners at the Osteria Di Lucca restaurant stand out for their excellent service, exceptional dishes, and elegant atmosphere, enriched further by live piano performances.
Accommodations at the hotel receive acclaim for their spaciousness, comfort, and impeccable cleanliness, with rooms beautifully appointed to ensure relaxation. Features such as plush beds with luxurious linens, a choice of pillow types, soothing bathtubs, and forest-view balconies enhance the inviting atmosphere. While some suggest a need for more decorative luxury, the overall comfort and elegance of the accommodations are undeniable, especially with touches like fireplaces adding a cozy feel.
The hotel maintains a high standard of hygiene and organization, with attention to cleanliness echoed throughout the property. Attentive staff consistently exceed guest expectations, offering personalized, warm, and accommodating service that enhances the welcoming and luxurious atmosphere that Hotel Valle Dincanto embodies.
Adding to the splendid offerings are the hotel's spa and pool facilities. Guests enjoy relaxing spa services and exclusive amenities such as a private sauna, a fully-equipped gym, and a heated pool available for private reservation, contributing to the intimate and indulgent experiences.
Hotel Valle Dincanto stands out as a romantic and luxurious destination in Brazil, especially for couples. It combines exquisite service, food, and accommodations to create an unforgettable experience marked by peace, comfort, and detailed attention—a cherished choice for those seeking a magical escape in Gramado.
Chateau Laghetto Collection Oficial, located in the serene and picturesque region of Gramado, receives consistent praise for its stunning location. Guests appreciate the breathtaking views of the Serra Gaúcha and the quiet yet accessible neighborhood. The hotel's position allows for a tranquil escape close to nature while remaining convenient to Gramado’s attractions. Its brand new, clean and fragrant facilities, combined with friendly staff and a varied breakfast, contribute to an overall positive experience.
The breakfast at Chateau Laghetto Collection Oficial is frequently highlighted as a high point with guests lauding the variety and quality of the offerings which include a wide selection of breads, fruits, cold cuts, pastries and fresh natural juices. The breakfast service is commended for its efficiency and attentiveness, set against a backdrop of an incredible view. Minor suggestions for improvement include expanding options for specific dietary needs and addressing occasional service confusion.
The dining experience during dinner receives mixed reviews. While some guests find the food good and reasonably priced and highlight specific dishes like the mignon risotto, others note a lack of variety and inconsistency in food quality. There are also some service concerns, pointing to the need for better-trained waitstaff and more menu options to enhance the dining experience.
Rooms at the hotel are highly praised for their spaciousness, cleanliness and thoughtful design. Many rooms come with living areas, kitchens and luxurious bathrooms, giving a feel of complete apartments. Guests particularly enjoy the comfortable beds and superb views with some rooms offering private pools. Despite minor issues like the size of the bathroom box and occasional housekeeping lapses, the overall impression remains highly positive with guests frequently describing the rooms as luxurious and well-equipped.
Chateau Laghetto Collection Oficial maintains impressively high standards of cleanliness with well-decorated rooms and public areas consistently noted. Isolated concerns do exist, such as occasional missed room cleanings and specific maintenance issues, but these do not significantly detract from the overall perception of a clean and inviting environment.
The staff at Chateau Laghetto Collection Oficial are predominantly described as super attentive, friendly and highly trained, contributing to a welcoming atmosphere. Guests appreciate the exceptional service and attentiveness, though there are occasional mentions of minor training issues among some staff members.
The hotel offers a variety of pool options, including large heated pools and smaller ones with stunning views. While the pool facilities are generally well-received, some guests found the outdoor pool water slightly cold and noted that the large heated pool was sometimes non-operational. Despite these points, the heated pool and sauna are popular among guests.
Families particularly enjoy their stay at Chateau Laghetto Collection Oficial with the hotel's child-friendly amenities such as a great playroom and supervised kids' area being highlights. Although the playroom has limited capacity, it does not significantly impact the overall positive sentiment regarding the hotel's suitability for families.
The beds at Chateau Laghetto Collection Oficial receive high marks for comfort with guests frequently describing them as comfortable and well-sized. Minor complaints include flat pillows and occasionally harsh-feeling sheets, but the general consensus remains positive.
In summary, Chateau Laghetto Collection Oficial stands out for its incredible location, spacious and clean accommodations and excellent staff service, making it a highly recommended choice for visitors to Gramado. The breakfast and family-friendly amenities further enhance the stay, creating a memorable and enjoyable experience.
Exclusive Gramado Hotel & Spa by Gramado Parks offers a compelling blend of strategic location, excellent amenities and top-notch service. Located conveniently on the main road between Gramado and Canela, the hotel ensures easy access to both cities and surrounding attractions via car, taxi or the complimentary shuttle service provided by the hotel. Guests appreciate the peaceful retreat away from the bustling city center, coupled with nearby essential amenities like supermarkets and dining options, making it a highly convenient choice for travelers.
The breakfast at the hotel is particularly notable, garnering high praise for its flavor, presentation and variety, including options for special dietary needs. The well-regarded buffet includes fresh fruits, homemade pastries, hot dishes and unique items like sushi and chocolate fondue, enhancing overall guest satisfaction. While some guests experienced delays during peak times, the attentive staff generally ensure a pleasant dining experience.
Dinner at the hotel’s restaurant is also well-received, highlighted by tasty dishes, fair prices and themed events. Though there were minor mentions of limited menu variety and occasional service delays, these were outweighed by the positive reviews of the culinary offerings and the excellent service provided by the staff.
Rooms at the hotel are celebrated for their comfort, modern decor and cleanliness. Guests appreciate the spaciousness, good natural lighting and thoughtful layouts, which cater well to families. Despite minor issues like occasional noise and varying room temperatures, the overall feedback is overwhelmingly positive, emphasizing the cozy and well-maintained accommodations.
Cleanliness is a standout feature with the hotel receiving consistent commendations for its spotless environment, both in rooms and common areas. The dedicated housekeeping service further enhances the guest experience, ensuring a neat and inviting atmosphere throughout the property.
The staff at Exclusive Gramado Hotel & Spa by Gramado Parks are another highlight, known for their exceptional friendliness, attentiveness and professionalism. Specific team members are frequently mentioned for their outstanding service, contributing to a welcoming and homely environment for guests.
The spa facilities receive enthusiastic praise for their excellent design and service, including well-maintained jacuzzis and effective massage treatments. Though there were minor suggestions for improvement, such as better management of sauna reservations, guests overall found the spa to be a perfect place for relaxation.
The gym and pool facilities, while mostly praised for their quality and maintenance, had some notes for improvement. The gym's temperature and maintenance of some equipment could be better and the pool area, though clean and well-maintained, faced occasional issues with overcrowding and temperature control.
In summary, Exclusive Gramado Hotel & Spa by Gramado Parks impresses with its strategic location, exceptional culinary options, comfortable and clean accommodations and outstanding staff, making it a top-tier destination for travelers seeking a serene yet convenient retreat in Gramado.
Hotel Britanico Express consistently impresses guests with its balanced location, excellent breakfast and consistently high standards of comfort, cleanliness and service.
The hotel's location is highly praised for its convenience and tranquility, being just 1km from Gramado's city center. Guests find it accessible yet peaceful, situated on a quiet street while still near major avenues and tourist hotspots. This makes it an ideal base for exploring both Gramado and Canela. While some find the walk to the center a bit lengthy, the proximity to central areas and affordable Uber rides compensated for this.
The breakfast at Hotel Britanico Express is a standout feature, receiving enthusiastic praise for its diversity, abundance and tastiness. Guests appreciate the variety, including fresh homemade breads, jams, fruits, cereals and English cuisine options. The breakfast is consistently restocked, ensuring a steady supply of fresh items and the cozy details and attentive staff further enhance the dining experience.
The rooms are frequently highlighted for their comfort, spaciousness and modernity. Guests appreciate the elegant decor, updated bathrooms and high-quality amenities. The large, well-furnished spaces and features like high-quality sheets and amazing showers contribute to a restful and welcoming stay.
Cleanliness is another area where the hotel excels with guests commending the immaculate standards maintained throughout. The hotel's cleanliness, from rooms to bathrooms, is consistently noted, providing a fresh and hygienic environment.
The staff at Hotel Britanico Express are described as exceptional with numerous mentions of their attentiveness, friendliness and helpfulness. Their warm and welcoming nature makes guests feel at home, adding to the overall positive experience.
While parking options are limited and typically involve street parking, the hotel's family-friendly atmosphere receives considerable praise. Families appreciate the provision of items like cribs and bed rails, as well as the friendly and helpful staff. The children's cabin and recommendations for local activities further enhance the family experience.
Lastly, the beds are a highlight with many guests noting their comfort and quality, ensuring a restful night's sleep.
In summary, Hotel Britanico Express is highly recommended for its convenient and peaceful location, excellent breakfast, comfortable and clean accommodations, exceptional staff and family-friendly facilities.
At Hotel Recanto da Serra, you can experience the best of both worlds with country-side peace and urban amenities. The hotel’s upscale design is harmoniously blended with its natural surroundings in Centro Gramado, Brazil. You can grab a bite to eat at any time with a cafe, bar, pub, and restaurant on the property. Hotel Recanto da Serra is also the perfect place to bring your children, with a playroom, playground, and kids space available for all little ones. Your family can have fun at the outdoor pool, whirlpool, kiddie pool, and heated indoor pools. Those above the age of 15 years old can also take advantage of the fitness center and massage room.
Summary of reviews
Hotel Recanto da Serra is a charming and well-structured hotel located near the center of Gramado, making it a convenient location for exploring the area. The hotel boasts exceptional cleanliness and organization with guests raving about the attentive and helpful staff. The breakfast is a highlight of the stay with a changing selection of fruits and cakes that guests describe as excellent and abundant. The hotel offers comfortable accommodations with spacious rooms and chalets, though some rooms could use updating and repairs. The hotel's leisure area is impressive with both indoor and outdoor heated pools, a sauna and a game room. Families with children will appreciate the variety of activities available, including a playground, children's pool and petting zoo. Overall, Hotel Recanto da Serra is an ideal choice for those looking for a peaceful yet convenient location with exceptional service and amenities.
Hotel Cercano, located in Gramado, is highly praised for its ideal location, cleanliness, exceptional staff, delightful breakfast and comfortable rooms. Situated behind Rua Coberta and within walking distance of key attractions, the hotel's prime position allows guests to explore the city easily, making it an ideal base for urban adventurers.
The hotel consistently impresses with its spotless environment and high level of organization. Guests frequently mention the immaculate cleanliness of both common areas and individual rooms. Rooms are noted for their spaciousness, modern decor and cozy ambiance with large, comfortable beds contributing to restful stays. The attention to detail in the upkeep is evident, providing a always fresh and pleasant atmosphere.
Staff at Hotel Cercano are recognized for their friendliness, attentiveness and efficient service, creating a welcoming and supportive environment for all visitors. The team's dedication to guest satisfaction is highlighted in numerous reviews, reflecting their commitment to making each stay enjoyable.
The breakfast offerings at the hotel are frequently described as excellent with a wide variety of delicious options, including freshly made sweets and cakes. Guests appreciate the meticulous setup and quality of the food, often labeling it as one of the best breakfast experiences they've had. The service team, particularly the creative chefs, receive accolades for their kindness and efficiency.
Although there is a daily fee for the convenient on-site parking, the valet service is efficient and appreciated. Some guests felt the fee should be included in the room cost, but the availability of nearby street parking offers an alternative.
In summary, Hotel Cercano stands out as a top choice in Gramado due to its perfect location, pristine cleanliness, excellent service and comfortable accommodations. Its exceptional breakfast and welcoming staff further enhance the overall guest experience, making it a highly recommended destination for travelers.
Hotel Laghetto Pedras Altas in Gramado enjoys an outstanding reputation among guests, primarily due to its prime location, excellent service and cleanliness. Positioned on a calm street yet close to the bustling city center, its strategic location allows for easy access to notable attractions, restaurants, shops and the bus station. Guests appreciate the convenience and tranquility, making it an ideal base for exploring the heart of Gramado.
The hotel's breakfast service is highly praised for its variety and quality, catering to diverse dietary needs, though some logistical improvements could be made. Dinner at the on-site restaurant is also well-regarded, offering tasty and affordable meals with attentive service.
Rooms are described as modern, clean and comfortable with scenic views available in some. While most guests find them spacious and well-equipped, a few note the rooms can be smaller than expected and occasionally dimly lit. Despite these minor issues, the overall sentiment is positive, emphasizing cleanliness and comfort.
The impeccable cleanliness across all areas, from rooms to common spaces, is frequently highlighted, contributing to a pleasant and hygienic stay. The friendly and professional staff receive consistent commendation for their helpfulness and attentiveness, further enhancing guests' experiences.
Amenities such as free Wi-Fi, a spa with a well-liked sauna and a 24-hour gym, though modestly equipped, add to the hotel's appeal. The indoor heated pool stands out as a significant feature, providing a relaxing environment.
Parking services, while appreciated for their convenience, are noted to be relatively expensive. The hotel’s family-friendly atmosphere is unanimously praised with facilities and services catering well to families, ensuring a cozy and enjoyable stay for guests with children.
Overall, Hotel Laghetto Pedras Altas is highly regarded for its excellent location, cleanliness, welcoming staff and family-oriented services, making it a favored choice for visitors to Gramado.
Prodigy Gramado by Wish earns high marks across multiple categories with a significant focus on its primary positive aspects. The hotel's excellent location in the heart of Gramado is frequently highlighted, as it provides seamless access to major attractions and facilities, enhancing the guests' overall experience. Surrounded by top restaurants, shops and entertainment venues, the proximity to key sites ensures a convenient and enjoyable stay. Beautiful city views from various points in the hotel also add to its charm.
Regarding accommodations, reviews commend the spacious, comfortable and modern rooms. Guests appreciate the comfortable beds, fresh linens and meticulous room cleanliness. The hotel staff are often described as friendly, professional and attentive, contributing to a warm and welcoming environment. Special praise is given to specific staff members who go above and beyond in their service.
Breakfast at Prodigy Gramado by Wish is generally well-received with guests enjoying the variety and quality of the offerings. However, there is room for improvement in replenishing items more efficiently and incorporating more variety and regional specialties. Dinner experiences are mixed with some guests praising the exceptional pizza and candlelight dinners, but noting the need for a broader menu and more consistent food quality.
The hotel's facilities, including a well-equipped gym and an aesthetically pleasing pool area, contribute positively to guest satisfaction. Yet, there are occasional complaints about lack of heating in the pool and limited gym equipment. On the cleanliness front, the hotel is often praised for maintaining high standards, although certain areas could benefit from more thorough cleaning.
Families find Prodigy Gramado by Wish to be a welcoming and accommodating choice, enjoying the spacious rooms and many nearby attractions. Despite a few minor drawbacks, such as occasional noise and limited family-specific services, the overall family experience remains highly positive.
While the hotel offers good Wi-Fi and the convenience of ordering room service online, the connectivity can be inconsistent, requiring improvements in reliability, especially in guest rooms. Parking services also draw mixed reviews due to high costs and occasional inefficiencies with some guests feeling the fees should be included in the accommodation rate.
Overall, Prodigy Gramado by Wish stands out as a well-regarded option for travelers seeking comfort, excellent service and a prime location, providing a consistent and satisfying experience for its guests.
Wish Serrano Resort boasts a superb location in the heart of Gramado, making it an ideal base for exploring the city's main attractions. Many guests appreciate the convenience of being within walking distance of downtown, restaurants and popular tourist spots, while also enjoying beautiful views from its hilltop setting. The hotel's central yet peaceful environment, coupled with well-maintained facilities and attentive staff, adds to its appeal.
Breakfast at the resort is often highlighted for its variety, quality and taste with an extensive selection catering to various dietary needs. Freshly prepared items such as tapioca, waffles and eggs made to order enhance the experience, though the area can become crowded and chaotic at peak times. Despite these occasional organizational challenges, the breakfast is widely regarded as exceptional.
The dinner experience receives mixed feedback. While the resort offers multiple dining options and special event dinners that many guests enjoy, some diners find the prices high and the quality inconsistent. Issues with flavor, service speed and impersonal dining rooms suggest room for improvement.
Rooms at the resort are praised for their spaciousness, comfort, cleanliness and large beds. However, some guests report maintenance issues such as outdated bathrooms and poor lighting, along with occasional noise disturbances. The overall comfort and proximity to main attractions still make the accommodations enjoyable for many.
Cleanliness is a strong point for the resort with both rooms and common areas often described as immaculate and well-maintained. The staff's dedication to cleanliness and creating a comfortable atmosphere is frequently commended, though there are sporadic mentions of areas needing better upkeep.
The resort's staff consistently receives high marks for their attentiveness, friendliness and professionalism. Guests highlight the exceptional hospitality and helpfulness, particularly in areas like valet service, children's activities and room service. The staff's efforts significantly enhance the overall guest experience.
WiFi at the resort is reliable in public areas but can be inconsistent in guest rooms. While it generally meets basic needs and supports in-room entertainment well, improvements in coverage and speed would benefit the overall experience.
The spa is a standout feature, garnering rave reviews for its variety of facilities and excellent service. Guests appreciate the well-maintained saunas, thermal pools and relaxation areas, noting the skilled and friendly spa staff. Occasional maintenance closures are noted, but overall, the spa is a highlight of many guests' stays.
The gym receives mixed feedback; it is well-equipped and available 24 hours but could benefit from newer and additional equipment. Despite some maintenance issues, the gym generally enhances the resort's amenities.
The pool areas, featuring indoor, outdoor and thermal pools, are appreciated for their beauty and heating, though they can become crowded during peak seasons. Maintenance and renovation issues occasionally detract from the experience, but the pools are generally well-regarded.
Parking is a notable concern due to its high cost and the extra charges not being included in the room rates. The valet service is professional but sometimes slow and clearer communication about parking fees would improve guest satisfaction.
Finally, Wish Serrano Resort is highly recommended for families, offering excellent facilities and activities for children, including a well-regarded kids' club and baby area. The family-friendly environment and comprehensive programming make it an ideal destination for vacations with children and larger groups. Overall, the resort provides a comfortable, convenient and enjoyable stay for travelers, especially families.
Micheline Hotel Tricot - ao lado da Rua Coberta receives high praise from guests for its prime location, exceptional service and comfortable accommodations. Situated in the heart of Gramado, the hotel is conveniently located near Rua Coberta and the city’s main attractions. This ideal positioning allows guests to easily explore the nightlife, dining and shopping options on foot, adding significant value to the overall experience.
The hotel’s breakfast and afternoon tea offerings are noteworthy highlights. Guests consistently describe the breakfast as excellent, varied and delicious with an array of high-quality items catering to diverse tastes. The afternoon tea, featuring delightful cakes and savories, further enriches the guest experience. Impeccable cleanliness and attentive staff enhance the dining atmosphere, making it a significant highlight of the stay.
The rooms at Micheline Hotel Tricot are lauded for their spaciousness, cleanliness and modern furnishings. Equipped with kitchens and multiple bedrooms, they provide a family-friendly environment perfect for both relaxation and privacy. Thoughtful touches, such as heated toilet seats and premium bedding, ensure a comfortable stay. Despite the central location, soundproofed windows minimize external noise, ensuring a peaceful environment.
Cleanliness is a standout feature at Micheline Hotel Tricot. Guests frequently commend the spotless accommodations and meticulous hygiene efforts, contributing to a comfortable and inviting environment. The high standards of cleanliness are maintained by the dedicated staff, who are often praised for their efficiency and professionalism.
The staff at Micheline Hotel Tricot set a high standard with their attentiveness, warmth and professionalism. Guests consistently appreciate the team's ability to go above and beyond, creating a welcoming atmosphere that makes them feel at home. Personalized service, such as remembering guest names, adds to the overall excellent experience.
Guests also value the convenience of on-site parking, facilitated by a proficient valet service. While the garage can be tight, the valet staff’s efficiency often mitigates any issues. This convenience adds to the overall positive experience for many visitors.
Family travelers find the hotel particularly accommodating with thoughtful amenities for children, such as cribs and safety rails. The family-oriented atmosphere and attentive staff significantly enhance the stay for those with young children.
The quality of the beds is frequently highlighted with guests praising the comfort and cleanliness of the bed linens and pillows. These elements contribute to a restful and pleasant stay, further supported by the attentive staff.
Couples and honeymooners find the hotel to be an ideal setting for romantic getaways. The luxurious, peaceful environment and personalized touches, such as handwritten welcome letters, create a memorable and intimate experience.
In summary, Micheline Hotel Tricot - ao lado da Rua Coberta offers a superb stay experience marked by an excellent location, outstanding breakfast, comfortable and clean rooms, exceptional staff, convenient parking and thoughtful amenities for both families and couples. The hotel’s attention to detail and unwavering commitment to guest satisfaction make it a top choice for visitors to Gramado.
Hotel Fioreze Centro enjoys an enviable location in the heart of Gramado, close to the city's key attractions and vibrant spots, making it a preferred choice for tourists. The proximity to Borges de Medeiros Avenue and Coberta Street, along with dual access points to main streets, adds to the convenience of exploring the city on foot.
The hotel is celebrated for its exceptional breakfast, which offers a varied and high-quality buffet with fresh baked goods, local and German delicacies and dietary alternatives such as gluten-free and lactose-free options. The breakfast experience is frequently highlighted as a memorable part of the stay, paired with excellent service from the attentive staff in a pleasant, calm setting.
Rooms at Hotel Fioreze Centro are praised for their cleanliness, comfort and modern amenities. Guests consistently find the accommodations cozy with comfortable beds and good furniture. Although some guests mention that the rooms can be small and occasionally noisy, the overall impression remains positive due to the outstanding cleanliness and comfort.
The hotel itself is noted for its immaculate cleanliness throughout, from the rooms to the common areas. This high standard of hygiene ensures a pleasant and inviting atmosphere, further enhanced by a pleasant scent and meticulous organization of the facilities.
Exceptional service and hospitality define the guest experience at Hotel Fioreze Centro. The staff, from the reception to the cleaning crew, are consistently commended for their friendliness, attentiveness and professionalism. Personalized service, including treats and small touches, adds to the feeling of being well cared for throughout the stay.
Guests enjoy reliable, fast Wi-Fi and smart TVs with access to popular streaming services, adding to the convenience and entertainment options. The fitness area, while simple, caters to basic workout needs and remains a useful amenity for guests wanting to maintain their exercise routines.
The parking service is well-received for its efficiency and safety, though it comes with an additional charge. The 24-hour valet service ensures convenience even though some guests wish the fee were included in the room rate.
Families find Hotel Fioreze Centro particularly accommodating with amenities like a baby kitchen and playrooms that enhance the stay. The friendly staff and family-oriented atmosphere make it a welcoming option for travelers with children.
Comfortable beds contribute to a restful stay with guests often praising the quality of the mattresses and linens. Although a few guests note the beds can be firm, the overall feedback is positive regarding the sleep quality.
For those seeking a luxurious experience, Hotel Fioreze Centro stands out with its elegant ambiance, detailed decor and high-end service. The impeccable cleanliness and organization, combined with well-decorated rooms and comprehensive amenities, make it a top choice for a premium stay.
In summary, Hotel Fioreze Centro emerges as a standout option in Gramado, renowned for its prime location, excellent breakfast, cleanliness, exceptional service and family-friendly amenities, all contributing to a memorable and enjoyable stay.
Hotel Estalagem St. Hubertus is highly regarded for providing an exceptional experience that combines serene natural beauty, excellent service, and quality accommodations. Its location offers a tranquil escape with breathtaking views of the nearby Black Lake, making it an ideal setting for relaxation and nature appreciation. The hotel’s unique positioning allows guests to enjoy the peaceful lakeside environment while remaining conveniently close to lively areas and local attractions.
The hotel is consistently praised for its breakfast offerings, renowned for their quality and variety. Guests admire the abundant selection of fresh fruits, first-class products, and special items like Benedict Eggs. The breakfast experience is enhanced by a picturesque view of the lake, and the attentive service from the staff further elevates the dining experience. The thoughtfulness of the hotel is evident in small gestures like providing a morning tea and weather forecast card. Additionally, the afternoon tea service complements the breakfast, reinforcing the hotel’s reputation for outstanding hospitality.
Accommodations at Hotel Estalagem St. Hubertus are described as spacious, clean, and beautifully decorated, providing a warm and inviting ambiance that feels like home. The variety of rooms, from compact spaces to luxurious suites such as the Royal Suite, cater to diverse preferences while maintaining a high standard of elegance and comfort. The meticulous cleanliness throughout the hotel is consistently noted, with attention to detail ensuring every corner is immaculate. The staff’s dedication to maintaining a spotless environment contributes significantly to the guests' overall sense of comfort.
The staff at the hotel is frequently commended for their exceptional service, characterized by kindness, professionalism, and a personalized approach. They are described as welcoming and eager to accommodate guest needs, often exceeding expectations to deliver memorable experiences. The warm and courteous nature of the employees enhances the hotel's reputation, ensuring that visitors leave with positive and lasting impressions.
Furthermore, guests have highlighted the superior comfort of the beds, mentioning high-quality Egyptian cotton bedding and a variety of pillows that cater to different needs. The cozy sleeping arrangements substantially enhance the overall experience, contributing to restful nights and relaxation.
In summary, Hotel Estalagem St. Hubertus offers a harmonious blend of stunning location, impeccable service, and comfortable accommodations, making it a preferred choice for those seeking a rejuvenating and memorable retreat.
Hotel Casa da Montanha is a charming, chalet-style, 4-star hotel in Gramado, Brazil. If you want to get a little wet, you have many options including an indoor pool, a hot tub, and a spa. There are also 2 restaurants and a piano lounge for your fulfillment. On the property is even a lawn designed for children, with a Casa do Tulipito theme and a carousel. When you want a break from your children, you can take advantage of the L’Occitane Au Bresil Spa where therapeutic massages are offered, using the most natural local ingredients. In the area are helicopters to ride, canyons to explore, restaurants to try, and much more.
Summary of reviews
Casa da Montanha is a luxurious 5-star hotel located in the charming town of Gramado, Brazil. The hotel's location is unbeatable with guests praising its central location and proximity to various attractions and amenities. The breakfast is exceptional with a wide variety of options and homemade food. The hotel boasts multiple dining options with the Bistrô being a particular favorite among guests. The rooms are comfortable and well-equipped with beautiful views and impeccable cleanliness. The staff is highly attentive, helpful and friendly, creating a warm and welcoming atmosphere. The spa experience is luxurious with a heated pool, sauna and jacuzzi and professional massage services. The hotel is family-friendly with exquisite facilities specially designed for children. While some guests had mixed reviews about the parking situation and the beds, overall, Casa da Montanha provides an exceptional and unforgettable experience for its guests, making it the perfect destination for a romantic getaway or a family holiday.
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Sustainability Journey
Romantic
Luxury
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