The staff at Västervik Resort has received mixed reviews from guests. Some have described them as exceptionally friendly and accommodating, going out of their way to make sure guests had a pleasant stay. Others, however, have criticized the lack of communication and helpfulness from staff members, particularly at the reception desk. Some guests have reported difficulties getting in touch with staff via phone and one reviewer even claimed they were given unacceptable suggestions. Additionally, some guests have reported that several staff members were not fluent in Swedish, despite brochures indicating otherwise. However, there were many guests who reported positive interactions with the staff, describing them as happy, helpful and kind. Overall, guest experiences with the staff at Västervik Resort seem to vary widely.