Hotel Firenze
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Summary of reviewsHotel Firenze in Verona receives substantial praise for its ideal location, situated conveniently between the train station and the historic city center, including attractions like the Arena di Verona and Piazza Bra. The hotel’s central position offers easy access to public transportation and nearby amenities while maintaining a peaceful, residential atmosphere.
The hotel's breakfast is generally well-regarded for its variety and quality, featuring a broad selection of sweet and savory items that often exceed guest expectations. Despite occasional shortcomings like limited choices or crowded dining areas, the majority of reviews appreciate the breakfast’s abundance and the inclusion of international items. Conversely, the dinner service faces some criticism due to the lack of an operating restaurant or room service, though the traditional Italian pastries at breakfast are highlighted positively.
Hotel Firenze's rooms are frequently praised for their spaciousness, cleanliness and comfort. Modern amenities, sophisticated decor and effective soundproofing contribute to a cozy and restful environment. Although some reviews mention minor issues like outdated furnishings or street noise, the overall sentiment is one of satisfaction with the well-maintained and attractive accommodations.
Cleanliness is a cornerstone of Hotel Firenze's appeal with guests consistently commending the thorough and attentive housekeeping. The hotel's commitment to maintaining spotless and inviting rooms enhances the overall guest experience.
The staff at Hotel Firenze receive numerous accolades for their friendliness and helpfulness. Reception staff, in particular, are noted for their efficiency and willingness to assist with various needs. While occasional lapses in friendliness are noted, the general impression is one of strong, positive service from all team members.
WiFi quality at Hotel Firenze has mixed reviews with many guests finding it fast and reliable, while others experience connectivity issues, especially in certain rooms. Despite these occasional challenges, the free WiFi generally meets the basic needs of most travelers.
Parking at Hotel Firenze includes both private and public options, though it comes with an additional fee. While some guests find the parking arrangements slightly complicated and the garages somewhat distant, many appreciate the convenience and the assistance provided by the hotel staff.
For families, Hotel Firenze stands out as an accommodating option. Spacious family rooms, thoughtful amenities and a welcoming atmosphere make it ideal for parents traveling with children. The hotel's layout and location also contribute to its family-friendly appeal.
The beds at Hotel Firenze receive positive feedback for comfort and quality with guests often commenting on the great mattresses and soundproofing that contribute to a restful stay. While there are sporadic mentions of uncomfortable pillows or mattresses, the majority of reviews underscore the good sleep quality provided.
Lastly, while some guests question whether Hotel Firenze meets typical four-star standards, particularly critiquing aspects like breakfast quality and decor, the overall experience remains highly favorable. Its strategic location, cleanliness, comfortable accommodations and friendly staff make it a preferred choice for many visitors, including those on family trips and business engagements.
Categories
The hotel's breakfast is generally well-regarded for its variety and quality, featuring a broad selection of sweet and savory items that often exceed guest expectations. Despite occasional shortcomings like limited choices or crowded dining areas, the majority of reviews appreciate the breakfast’s abundance and the inclusion of international items. Conversely, the dinner service faces some criticism due to the lack of an operating restaurant or room service, though the traditional Italian pastries at breakfast are highlighted positively.
Hotel Firenze's rooms are frequently praised for their spaciousness, cleanliness and comfort. Modern amenities, sophisticated decor and effective soundproofing contribute to a cozy and restful environment. Although some reviews mention minor issues like outdated furnishings or street noise, the overall sentiment is one of satisfaction with the well-maintained and attractive accommodations.
Cleanliness is a cornerstone of Hotel Firenze's appeal with guests consistently commending the thorough and attentive housekeeping. The hotel's commitment to maintaining spotless and inviting rooms enhances the overall guest experience.
The staff at Hotel Firenze receive numerous accolades for their friendliness and helpfulness. Reception staff, in particular, are noted for their efficiency and willingness to assist with various needs. While occasional lapses in friendliness are noted, the general impression is one of strong, positive service from all team members.
WiFi quality at Hotel Firenze has mixed reviews with many guests finding it fast and reliable, while others experience connectivity issues, especially in certain rooms. Despite these occasional challenges, the free WiFi generally meets the basic needs of most travelers.
Parking at Hotel Firenze includes both private and public options, though it comes with an additional fee. While some guests find the parking arrangements slightly complicated and the garages somewhat distant, many appreciate the convenience and the assistance provided by the hotel staff.
For families, Hotel Firenze stands out as an accommodating option. Spacious family rooms, thoughtful amenities and a welcoming atmosphere make it ideal for parents traveling with children. The hotel's layout and location also contribute to its family-friendly appeal.
The beds at Hotel Firenze receive positive feedback for comfort and quality with guests often commenting on the great mattresses and soundproofing that contribute to a restful stay. While there are sporadic mentions of uncomfortable pillows or mattresses, the majority of reviews underscore the good sleep quality provided.
Lastly, while some guests question whether Hotel Firenze meets typical four-star standards, particularly critiquing aspects like breakfast quality and decor, the overall experience remains highly favorable. Its strategic location, cleanliness, comfortable accommodations and friendly staff make it a preferred choice for many visitors, including those on family trips and business engagements.
Boutique-style Hotel
Luxury Hotel
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
4-Star Hotel
About Hotel Firenze
License: 023091-ALB-00016, IT023091A18SKS9PNM,IT023091A193XEX2YN
Guest Reviews
Location
Guests appreciate the short walking distance to the city's main attractions and the availability of various restaurants nearby. The hotel is also described as being peaceful and in a residential area, offering a quiet retreat despite its central placement. Additionally, it's very accessible by foot from both the train station and main bus terminus, facilitating easy arrivals and departures.
Overall, the centrality of Hotel Firenze's location is consistently highlighted with many enjoying its optimal position for exploring the old town of Verona, attending events at the arena and accessing public transportation. The convenience of being close to amenities, yet still within a serene and comfortable setting, makes this hotel a top choice for visitors.
Breakfast
However, some guests felt that there were areas in need of improvement. Issues such as crowded and disorganized breakfast rooms, limited choices and occasional lack of fresh items like croissants and fruit were noted. Several guests also mentioned that the breakfast did not always meet the standards expected for a four-star hotel. Despite these drawbacks, the consensus remains largely favorable, especially appreciating the range of options available and the quality of food provided.
Dinner
Despite these drawbacks, guests appreciated the availability of traditional Italian sweet pastries at breakfast, which were described as exceptional and noted that the overall quality of the food provided was good. Some guests found the meals offered to be mediocre, but others enjoyed the convenience of having a coffee machine available. There was a comment about the staff being rude in the bar area, pointing towards possible areas for service improvement.
Overall, while the hotel may benefit from enhancing its dining and bar services, the local area offers ample alternatives for a pleasant dining experience.
Rooms
A significant number of reviews highlight the spaciousness of the rooms with mentions of large, functional bathrooms that often include luxurious additions like Jacuzzi tubs. Comfort is a recurring theme with cozy atmospheres and effective air conditioning noted by guests. Additionally, the facility's soundproofing capabilities ensure a quiet and restful environment for visitors.
However, the feedback does indicate some areas for improvement. A few guests found the room sizes to be smaller than expected and some furnishings appeared outdated or in need of renovation. Noise from the street also affected some rooms and the climate control systems were occasionally difficult to regulate. Despite these minor drawbacks, the overall consensus is that Hotel Firenze offers comfortable, clean and well-maintained accommodations that cater to diverse needs, from modern amenities and spacious layouts to cozy atmospheres and functional details.
Beds
Multiple guests found the mattresses firm but comfortable, contributing to a restful experience. The rooms themselves are noted to be soundproofed and clean, enhancing the overall comfort.
However, a few guests did point out issues such as hard or too soft mattresses and some found the pillows uncomfortable. Occasionally, there were mentions of beds being too small or too springy. Despite these minor drawbacks, the general feedback underscores the beds' comfort and the hotel's attention to providing good sleep quality.
Overall, Hotel Firenze's beds are praised for their comfort and quality, making it a suitable choice for travelers seeking a good night's rest.
Cleanliness
Staff
Diners have also mentioned the attentive and kind breakfast room staff, despite some noting that the team could be overwhelmed at times. Instances of unfriendliness and occasional misinformed advice were pointed out, but these seem to be exceptions rather than the rule with most reviews highlighting positive encounters. Additionally, the professional demeanor of the staff is frequently noted, enhancing the overall impression of the hotel’s service quality.
Reviews also reveal an amiable and professional attitude from staff members across various departments, including the reception and housekeeping teams. The cooperative and pleasant interactions contribute to a warm and inviting environment, establishing Hotel Firenze as a venue where guests are likely to feel both welcomed and supported. Even with occasional lapses in friendliness, the predominant sentiment remains one of appreciation for the staff’s dedication and hospitality.
Wi-Fi
However, several guests encountered issues with the WiFi service. Common problems included WiFi not working in certain rooms, especially on the first floor and the need to frequently reconnect. Some experienced weak or non-existent signals, while others mentioned that the internet was only accessible in public areas or the lobby, not in their rooms. Additionally, some guests felt the WiFi speed could be faster and more consistent.
Overall, while many guests were satisfied with the hotel's WiFi, citing it as good or very good, others had mixed experiences due to connectivity issues and limited access in certain areas. It appears that while the WiFi service at Hotel Firenze can meet the basic needs of most travelers, there are opportunities for improvement to ensure a more uniformly positive experience for all guests.
Parking
For larger vehicles, a nearby garage is available and there's also the option of renting a covered parking space through the hotel at a preferential rate. Street parking is an alternative, though it can be difficult to find and often cramped. Despite the costs and the occasional difficulty in locating parking, the hotel staff escorting guests to the parking lot was appreciated by many, highlighting good customer service.
Moreover, while some found the parking arrangements slightly complicated and the spaces limited, the private parking offered good value for money and the proximity of the garage to the hotel was convenient for most. Additionally, there were mentions of free bike parking and easy payable parking nearby, offering more flexibility for guests. Overall, while the parking at Hotel Firenze involves some additional costs, it generally provides a reliable and manageable solution for guests looking to safely park their vehicles during their stay.
Family
The premium rooms receive positive mentions for providing extra comfort and space, adding value for families looking for a more comfortable stay. The availability of baby cots for a fee and the large sidewalk making it easy to walk with children, further enhance the family-friendly atmosphere.
Guests traveling with up to five family members found the rooms adequately spacious. Families appreciated the thoughtful layout, plenty of space and kid-friendly amenities. The 3-bed apartments next door with great facilities and friendly staff were also highlighted.
Hotel Firenze's atmosphere and location make it perfect for both short vacations and longer stays with children. Many families expressed a strong desire to return, indicating a positive overall experience during their stay.
4 Star
Several reviews highlight that the comfort of the beds is commendable, yet the overall service and amenities are often perceived as more fitting for a solid three-star hotel. Dated rooms and a lack of on-site parking further detract from the experience. Despite the notable cleanliness and certain aspects reflecting a four-star quality, the consensus among guests is that the hotel delivers a three-star experience at four-star prices.
Business
Guests frequently highlight the suitability of the hotel for short business trips, praising it as ideal and suitable for such stays. The business environment is well-constructed with a good layout designed specifically for those on work trips. The facilities available include a business center, meeting rooms and a business corner, ensuring that all aspects of professional requirements are covered. The large desks and availability of business services add to the functionality, further enhancing the workspace for guests.
The hotel’s quality-to-price ratio has exceeded guest expectations and it is highly recommended for its value. Additionally, the availability of strong wifi ensures seamless connectivity, essential for business activities.
Moreover, the experience is enhanced by the hotel’s excellent service, including a standout bartender who not only prepares perfect sandwiches but also provides valuable travel recommendations. Hotel Firenze is, therefore, a top recommendation for business travelers seeking convenience, efficiency and comfort.
Accessible
While the hotel provides several accommodations to ensure accessibility, some reviews indicated limited accessibility in certain areas. Specific aspects like the ease of finding the parking and the need for some renovation could be improved. The pricing of taxi rides to nearby attractions was considered reasonable, adding an extra layer of accessibility for guests wishing to explore the surroundings.
Honeymoon
Boutique-Style
Luxury
The amenities are top-notch, ensuring every comfort is met and further enhancing the luxury experience. Service at Hotel Firenze is equally impressive, characterized by attentiveness that matches the high standards of the environment. Whether it's the plush accommodations or the overall ambiance, everything culminates in providing an unforgettable luxury stay.
Romantic
Dog Friendly
Dogs are genuinely welcomed at this establishment with multiple reviews affirming that pets are allowed and even encouraged. The service extended to dog owners is highly appreciated with many guests noting the great service experienced while traveling with their pets. The hotel also allows guests to use the kitchen for their dogs, which can make meal times easier and more personalized.
Overall, the accommodations cater well to four-legged guests, making Hotel Firenze a favorable option for those seeking a pet-friendly stay.
No, Hotel Firenze doesn't have any pool.
No, a spa isn't available at Hotel Firenze.
Yes, Hotel Firenze welcomes dogs.
Yes, parking facilities are available at Hotel Firenze.
No, Hotel Firenze doesn't have a gym.
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