4-Star HotelLocated in Viagrande, it features a congress center and spa facilities. Offers a blend of business and leisure amenities. Suitable for both conferences and relaxation.
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Summary of reviews related to the '4 Star' categoryNestled in the scenic surroundings, the Grand Hotel Villa Itria Congress & Spa presents a mixed experience for travelers seeking a four-star stay. While the hotel exhibits potential, its age and lack of renovation since its construction in 2010 are notable. Guests often feel that the facilities do not meet the luxury typically associated with a four-star rating. The swimming pool, sometimes unavailable due to private events, and external parking chaos detract from the expected convenience and tranquility. Moreover, visitors report the hotel often prioritizes external events like weddings, which can leave guests feeling secondary. The quality of breakfast and customer service falls short of four-star expectations, further contributing to a less than ideal experience. Despite these concerns, some guests find merit in the property and recommend it, indicating that with a strategic refresh and enhanced guest focus, the hotel could better align with its star rating.
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