4-Star HotelLocated on Póvoa de Varzim's seafront promenade, this hotel offers well-furnished rooms and a casino. Guests appreciate the friendly staff, sea views, and delicious breakfast. It's also noted for being well-maintained and conveniently located near restaurants and bars.
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Summary of reviews related to the '4 Star' categoryRecent reviews of THE ONE Grand Hotel da Póvoa - by MHMB Hospitality highlight several areas where the hotel could improve to meet its 4-star rating. There are recurring mentions that the hotel does not live up to expectations for a four-star establishment. Many guests felt the overall quality, from the facilities to the room and bathroom conditions, fell short of four-star standards with specific criticism aimed at the breakfast offerings and room service.
The cleanliness and overall condition of the hotel were not considered appropriate for a hotel of this standard. Some reviewers also noted that the hotel’s quality was more akin to a three-star or even a two-star hotel in certain instances. Additionally, the professionalism and friendliness of the staff were called into question for a hotel boasting a four-star rating.
There were also mentions of additional charges for services such as the garage, which is typical for four-star hotels, though this did not offset the disappointment in other areas. Overall, guests expected more in terms of service, quality and facility standards to justify the four-star classification.
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