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Summary of reviewsRiviera Hotel & Spa enjoys widespread acclaim for its excellent location, well-appointed amenities, and outstanding service. The hotel's prime position at the city entrance provides guests with quick and convenient access to attractions and the city center, making it a favorite among families and travelers seeking ease and comfort. The serene environment, enhanced by a picturesque park and heated pool on the hotel grounds, complements the modern and comfortable rooms, delivering an ideal retreat.
The breakfast experience at Riviera Hotel & Spa is another standout feature, with guests praising the delicious and varied buffet, especially the exquisite pastries. While some suggest more fruit options and an earlier start time, the overall feedback is highly positive, supported by the spacious and welcoming dining area.
Rooms are generally appreciated for their comfort, space, and cleanliness, with responsive climate control and beautiful views enhancing the stay. While a few reviews mention minor issues such as missing minibars or maintenance glitches, the comfortable beds and attentive room service ensure a restful and pleasant environment.
Cleanliness is a consistent theme, with the hotel receiving high marks for its pristine facilities, especially the pools. Guests commend the cleanliness of both the hotel areas and the pools, although there's occasional feedback regarding pool maintenance and water quality. Overall, the cleaning standards contribute substantially to the positive guest experiences.
The staff at Riviera Hotel & Spa garners significant praise for their warm and attentive service. Nicolás at reception and the rest of the team are noted for their professionalism and willingness to assist, enhancing the overall hospitality experience. This level of service extends to all hotel areas, including the poolside and buffet services.
Lastly, the heated pool emerges as a standout feature, celebrated by numerous guests for its appeal, particularly on cooler days. Despite some noted inconveniences regarding access and occasional maintenance issues with the outdoor pool, the heated pool is often described as an unforgettable highlight of the stay.
In summary, Riviera Hotel & Spa offers a well-rounded and memorable experience, characterized by an excellent location, delicious breakfast, comfortable accommodations, high cleanliness standards, and exemplary service. The heated pool particularly stands out, providing guests with a unique and soothing feature that greatly enhances their visit. Show more
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Categories
Hotel with Swimming Pool
This hotel combines accommodation with spa facilities and a swimming pool, providing guests with options for both relaxation and leisure.
Heated Pool Indoor Pool Outdoor Pool
Accessible Hotel
Featuring spa facilities, this hotel may offer accessible treatment areas and rooms designed for guests with mobility issues.
3-Star Hotel
The hotel features spa facilities, enhancing relaxation and value. Its location at Av. San Martín 1000 also ensures convenient access to the city.
Hotel with Outdoor Pool
The hotel has an outdoor pool and spa facilities, offering guests relaxation and wellness options. Its location and amenities provide a convenient and enjoyable stay.
Hotel with Indoor Pool
Riviera Hotel & Spa features a heated indoor pool and a seasonal outdoor pool. Guests can also enjoy a sauna, steam room, and spa services including deep-tissue massages. This combination provides a well-rounded offering for both relaxation and therapeutic needs.
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Hotel with Parking
Cheap Hotel
Hotel with Tennis Courts
Hotel with Heated Pool
Room Types
Twin RoomUp to 3 guests can be accommodated eventually. It features free Wi-Fi, private bathroom and cable TV. Some of them have private balconies.
Standard SuiteSpacious apartment with a kitchenette and seating area.
Standard Double RoomThe unit has 1 bed.
Deluxe Double Room with BalconyThe unit has 1 bed.
Standard Triple RoomThe unit offers 2 beds.
Triple Room with ViewThe unit offers 2 beds.
Triple Room with BalconyThe unit has 3 beds.
Standard Quadruple RoomThe unit has 3 beds.
Standard SuiteThe unit has 2 beds.
Superior SuiteThe unit offers 2 beds.
Two-Bedroom SuiteThe unit offers 4 beds.
Two-Bedroom SuiteThe unit has 5 beds.
Suite with BalconyThe unit offers 5 beds.
Three-Bedroom SuiteThe unit offers 6 beds.
Suite with BalconyThe unit has 4 beds.
Guest Reviews
7.9
Good
Location
Riviera Hotel & Spa boasts an excellent location that guests consistently praise. Situated conveniently at the entrance of the city, the hotel provides quick and easy access to various attractions and the city center. Guests appreciate the ability to explore surrounding areas with a short walk, enjoying the proximity to local highlights. The hotel grounds feature a park and a heated pool, enhancing the overall appeal and ensuring a relaxing experience. The modern and comfortable rooms complement the favorable location, making Riviera Hotel & Spa an ideal choice for families and travelers seeking both convenience and comfort. Additionally, the courteous and attentive staff contribute positively to guests’ experiences, further highlighting the hotel's attractive location and amenities.
Breakfast
Riviera Hotel & Spa seems to impress guests with its breakfast offerings. Many reviewers highlight the exceptional quality and completeness of the morning meal, describing it as excellent and delicious. The breakfast buffet is noted for its variety, with pastries receiving special praise for their exquisite taste. Despite the generally positive comments, some guests suggest improvements could be made by adding more fruits to the selection and starting service earlier to better accommodate guests embarking on morning excursions. Although a few reviewers mention a desire for healthier options and express concerns about occasional lack of variety, the overall sentiment remains overwhelmingly positive, highlighting the breakfast as a standout feature of the stay, complemented by spacious and comfortable rooms and attentive staff.
Rooms
Riviera Hotel & Spa offers a varied experience when it comes to room accommodations. While not every room matched the expectations set by promotional images, many guests found the rooms to be spacious, comfortable, and clean. Guests frequently complimented the amenities, including central heating and air conditioning to ensure a pleasant stay regardless of the weather. Notably, some rooms boasted beautiful views, further enhancing the overall appeal.
Comfort was a common theme, with several reviews highlighting the cleanliness and comfort of the beds, even when comprising two joined mattresses. Guests appreciated the spaciousness and overall comfort of the rooms, although some encountered issues such as lack of minibars, mini fridges, and occasional minor maintenance problems. Despite these concerns, the rooms generally provided a welcoming and restful environment for guests.
Cleanliness
Riviera Hotel & Spa consistently impresses its guests with its high standards of cleanliness and exceptional service. Many reviews highlight the pristine state of the pools, which are frequently described as super clean, providing a refreshing place to relax. The hotel's facilities are not only comfortable but also maintained to a high degree of cleanliness. Guests repeatedly mention receiving special attention from the friendly staff, particularly at reception, contributing to a welcoming and positive atmosphere. Rooms are described as super comfortable and immaculately clean, often boasting beautiful views that enhance the stay. Although there are occasional mentions of issues with pool water quality, the overall impression is one of a well-kept and attentively managed hotel, ensuring a pleasant experience for all visitors.
Staff
At Riviera Hotel & Spa, guests consistently praise the warm and friendly nature of the staff. Visitors have noted the exemplary service provided by Nicolás at the reception, emphasizing his excellent attention to detail. In general, the staff is recognized for their kindness, showcasing a remarkable willingness to assist travelers with any issues or interests that arise during their stay. Whether at the pool buffet or elsewhere, the team’s attention is marked as spectacular, leaving a lasting impression on guests.
The excellent service extends beyond individual interactions, as the overall hospitality of the workers is frequently highlighted. Guests often mention the kindness and warmth of the people working at the hotel, contributing greatly to the comfort and enjoyment of their stay. The combination of attentive service and favorable amenities, such as the heated pool and beautiful garden, ensures a memorable experience at the Riviera Hotel & Spa.
Pool
Riviera Hotel & Spa offers a pool experience that leaves a remarkable impression on its guests. The facilities boast a particularly popular heated pool which many reviews highlight for its excellence, making it an ideal option for chilly days. The heated pool is frequently described as spectacular and the standout feature of the hotel, often overshadowing other amenities. Guests appreciate its tranquility and commend the staff's attention, enhancing the overall experience.
While the heated pool receives high praise, there are a few notes of improvement. A handful of guests mention inconveniences accessing the heated pool as it requires going outside, and there are instances of maintenance issues such as water clarity. In contrast, the outdoor pool occasionally garners critique for cleanliness.
Despite a few drawbacks, the pool facilities of Riviera Hotel & Spa largely contribute to a pleasurable visit, with the heated pool often being described as unforgettable.
Yes, Riviera Hotel & Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
Yes, a spa is available at Riviera Hotel & Spa.
No, Riviera Hotel & Spa doesn't allow dogs.
Yes, parking facilities are available at Riviera Hotel & Spa.